Avoid Service Checklist - Electrolux STF7000FS0 Use & Care Manual

Avoid Service Checklist
Before calling for service, review this list. it may save both time and expense. The list includes common concerns that are not the result of defective
workmanship or materials in this washer.
OCCURRENCE
NOISE
High pitch "jet engine" noise. ,, A certain amount of motor whine is normal during the spin cycle.
Rattling and clanking noise. ,, Foreign ob ects such as coins or safety pins may be in drum or pump. Stop washer and check
drum. If noise continues after wastqer is restarted, objects may be in pump. Call your authorized
servicer.
,, Belt buckles and metal fasteners are hitting wastq drum. To prevent unnecessary noise and
damage to drum, fasten fasteners and turn items inside out.
Squealing sound or hot rubber odor. ,, Washer is overloaded. Do not overload washer. Stop washer and reduce load.
,, Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues,
Thumping sound, washer is probably out of balance. Stop Washer and redistribute wash load.
Vibrating noise. ,, Washer is not resting fh-mly on floor. Move washer so it rests firmly on floor. Adjust leveling legs
and tighten lock nots. See INSTALLATION INSTRUCTIONS for details.
,, Shipping bolts and foam block have not been removed during installation. See INSTALLATION
INSTRUCTIONSfor removing shipping bolts and foam block.
,, Wash load unevenly distributed in drum. Stop washer and rearrange wash load.
OPERATING
,, Electrical power cord may not be plugged in or connection may be loose. Make sure plug fits tightly
Washer does not start, in wall outlet.
,, House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset circuit breaker c
replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by
qualified electrician. If problem is a power outage, call local electric company.
,, Water supply faucets are not turned on. Turn on water supply faucets.
,, Motor is overheated. Washer motor will stop if it becomes overheated. It will automatically restart aft_
a cool down period of up to 30 minutes (if washer has not been manually turned off).
• Washer door is not completely closed. Close door completely.
POSS|BLE CAUSE / SOLUTION
Washer won't spin.
Residue left in drum.
,, Load is too small. Add 1 or 2 similar items to help balance the load.
,, Heavily soiled items. Wipe drum with a nonabrasive housetqold cleanser, then rinse. Stqake or brush
excess dirt and sand from items before washing
WATER
Water collects in folds of the
bellows at the end of the cycle.
Water collects in bleach and fabric softener
compartments.
Wash load too wet after spin.
Water does not enter washer or it enters
slowly.
Warm or hot water is not hot enough.
Water in washer does not drain or drains
slowly.
Water leaks.
Oversudsing.
Incorrect wash and rinse temperatures.
This is a result of the washing action and is part of the normal operation of the washer.
This is a result of the siphoning action and is part of the normal operation of the washer. Water may
be removed by removing the dispenser drawer (see Page .9, Figures 1 and 2) and draining water into
ttqe empty drum or sink.
Washer is overloaded. Do not overload washer. See Washing Procedures.
Load is too small. Add 1 or 2 similar items to help balance the load.
Load is out of balance. Rearrange load to allow proper spinning.
Drain hose is kinked. Straighten drain hose.
Water supply is not adequate in area. Check another faucet in the house. Wait until water supply and
pressure increase.
Water supply faucets are not completely open. Fully open hot and cold faucets.
Water is beinq used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa). Avoid
running wate_r elsewhere while washer is filling.
Water inlet hoses are kinked. Straighten hoses.
Hot water heater is set too low or is a distance from washer. Measure hot water temperature at nearby
faucet with candy or meat thermometer. Water temperature should be at least 120°F (49°C). Adjust
water heater as necessary.
Hot water is being used elsewtqere in the house. Avoid using hot water elsewhere before or during
wastqer use. There may not be enough hot water available for proper cleaning. If problem persist;
your hot water system may be unable- to support more than 1 use at a time.
Drain hose is kinked or clogged. Clean and straighten the drain hose.
Maximum standpipe height is 8' (2.4 m).
House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.
Fill hose connection is loose at faucet or washer. Check and tighten hose connections. Install rubber
sealing washers provided.
Wrong detergent. Run rinse cycle. Use a low-sudsing high efficiency detergent.
Too much ddtergent. Run rinse cycle. Use less detergent _n future loads
Hot and cold water hoses are connected to wrong supply faucets. Connect hot water hose to hot
water faucet and cold water hose to cold water faucet.
Water is entering washer but tub does not ,, Drain hose standpipe is incorrect height. Standpipe must be a minimum of 23.6" (60 cm) high to prevent
fill. siphoning. See INSTALLATION INSTRUCTIONS.
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