It also offers troubleshooting tips and customer support information. EPSON TWAIN Pro User's Guide This guide leads you through the EPSON scanner software installation and tells you how to make basic software settings. It also offers troubleshooting tips and calibrating information.
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Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product.
Model: Conforms to the following Directive(s) and Norm(s): Directive 89/336/EEC: Directive 73/23/EEC: October, 1998 H. Horiuchi President of EPSON EUROPE B.V. SEIKO EPSON CORPORATION 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392-8502 Japan EPSON EUROPE B.V. Prof. J. H. Bavincklaan 5 1183...
Full color or grayscale scanning. Capture your images with up to 68.7 billion colors or up to 4,096 shades of gray. EPSON TWAIN Pro lets you take full advantage of your scanner's advanced features. Auto Area Segmentation (AAS) allows you to separate text from photographs on a page so that grayscale images are clearer and text recognition is more accurate.
Options The following optional items are available to expand the versatility of your scanner. For detailed information on the use of these options, see Chapter 3 of this guide. Auto Document Feeder (B81316]) Designed primarily for optical character recognition (OCR) scanning,...
Unplug the scanner before cleaning. Clean with a damp cloth only. Do not spill liquid on the scanner. Do not place the scanner on an unstable surface, or near a radiator or heat source. Do not block or cover the openings in the scanner's cabinet.
If you plan to use the scanner in Germany, observe the following: To provide adequate short-circuit protection and over- current protection for this scanner, the building installation must be protected by a 16 Amp circuit breaker. Note for German-speaking users: Bei Anschluß...
For United Kingdom Users Safety information Warning: This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage. Important: The wires in the main leads fitted to this appliance are coloured in accordance with the following code: Green and yellow —...
Depending on the country of purchase, the power cord may come attached to the scanner. The shape of the AC plug also varies, so make sure the plug included is the correct shape for the electrical outlet in your country.
Follow the guidelines below when selecting a location for your scanner: Place the scanner on a flat, stable surface. The scanner will not operate properly if it is on an angle. Place the scanner close enough to the computer for the interface cable to reach it easily.
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Keep the scanner away from high temperatures, humidity and excessive dirt or dust. Also avoid using or storing the scanner in places subject to rapid changes of temperature and humidity. Keep the scanner away from direct sunlight and strong light sources.
Unless your PC already has a SCSI board installed, you need to install one along with SCSI driver software before installing the scanner driver and software applications. If you have a Macintosh, or if you already have a SCSI board installed in your PC, go to the next section.
You must release the transportation lock before connecting the scanner to a power source. 1. Place the scanner on a flat, stable surface with its rear panel facing you. 2. Slide the transportation lock lever on the back of the scanner to the UNLOCK position.
1. Make sure the scanner is turned off. The scanner is off when the POPERATE button is raised (not depressed). 2. If the power cord is not attached to the scanner, connect it to the AC inlet on the back of the scanner, and plug the other end into a properly grounded electrical outlet.
1. Open the document cover so you can see the operation of the scanner during initialization. 2. Turn on the scanner by pressing the P OPERATE button . At this time, the carriage moves towards the front of the scanner slightly.
Also see "Installing a SCSI Interface Board (Windows Only)" on page 1-6. If your PC has a SCSI board up and running, connect the scanner as described in the next section. Note:...
Daisy chain The SCSI interface allows you to connect up to seven devices (such as a scanner, hard disk, CD-ROM, and so on) to the computer, in what is called a “daisy chain” arrangement. Only the first SCSI device in a daisy chain is connected to the computer;...
Setting the SCSI ID number The scanner's default SCSI ID number is 2. 1-12 Setting Up the Scanner The SCSI ID rotary switch is located on the back of the scanner.
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If you add the scanner to a system in which one of your SCSI devices already has a SCSI ID of 2, change the scanner ID number to an unused number using the rotary switch. See the table below as a guide.
Setting the terminator switch The scanner has a built-in terminator, which allows SCSI devices to communicate properly with each other. You may need to change the terminator switch setting according to your computer system. Note: Do not use an external terminator.
The scanner is the last device in the daisy chain The scanner is in the middle of the daisy chain Connecting the scanner Connect the scanner to your computer or to another SCSI device as follows: Note: The combination of 50-pin and 25-pin connectors you need varies depending on the maker of your SCSI device and SCSI interface board.
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2. Insert one end of the interface cable into one of the scanner SCSI connectors and press until the locks on both sides snap Note: To connect the scanner to a SCSI device other than the computer, the length of cable in the daisy chain must not exceed 6 meters;...
The first time you turn on the computer after turning on the scanner, one of the following dialog boxes may appear. If you see one of these, follow the installation instructions in Chapter 1 of your scanner software manual, then see “Power- off sequence”, below. Windows 95...
While using your computer, do not turn off any SCSI device which has a terminator that is active (on). Do not turn the scanner off and back on while using your computer, otherwise the scanner may not work properly. When the connection is complete, you need to install the scanner software.
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Lights and Buttons ........2-2 Placing a Document on the Scanner ......2-4 Removing the Cover for Thick or Large Documents .
This chapter shows you how the scanner operates. The basic procedure for scanning is as follows: 1. Turn on the scanner. (Keep in mind the "Power-on sequence" on page 1-17.) 2. Place the document you want to scan on the document table.
4-5 for more information about errors. Function Turns the scanner on and off. Resets the scanner after an error. Pressing this button while scanning is in progress stops the scanner and may cause an error in the scanning software.
Do not scan published text or images without first checking the copyright status. 1. Turn on the scanner by pressing the P OPERATE button. The OPERATE light comes on. 2. Turn on the computer and make sure that the scanner's READY light is on.
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3. Place the document on the document table, with the side to be scanned facing down. Make sure that the document is carefully aligned. 4. Close the document cover gently so that the document does not move. corner of the document Using Your Scanner...
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Do not leave photographs on the document table for an extended period of time as they may stick to the glass. Do not place heavy objects on top of the scanner. 5. Start your scanner software, and follow scanning instructions in your scanner software manual.
Carefully lift straight up on the back of the document cover. Note: When scanning with the cover removed, do not leave any area of the document table exposed to prevent interference from external light. Hold the back of the document cover and lift straight up. Using Your Scanner...
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Caution: Make sure both of the notches in the cover's hinges are directly above the clips on the scanner before pushing the cover down into place. Improperly aligned notches can damage the cover. Using Your Scanner...
Sizing Up Your System Your scanner is sufficient for most scanning needs, but if you are not satisified with the quality of the images on your monitor or with the speed of image processing, read this section. While it does not contain specific recommendations, it describes various possibilities for improving your scanning system.
(paper) documents. Unpacking the Transparency Unit Make sure that all the items shown below are included and have not been damaged during shipping. Contact your EPSON dealer if any item is missing or damaged. reflective...
Removing the shipping screw A shipping screw is installed on the Transparency Unit to prevent damage during shipping. Be sure to use the following procedure to remove this screw before attempting to use the unit. 1. Turn over the Transparency Unit so its glass side is facing up. 2.
Installing the Transparency Unit Follow the steps below to install the Transparency Unit on the scanner. 1. Make sure the scanner is turned off, and unplug the power cord. 2. Remove the document cover from the scanner by lifting straight up on its back edge. (See page 2-7) 3.
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4. Insert the two installation screws provided with the Transparency Unit into the holes as shown below, and then tighten the screws with a coin. 5. Close the Transparency Unit. 6. Connect the Transparency Unit's connector to the option connector on the scanner. Options...
Transparency guide and reflective document mat Three transparency guides and a film holder for scanning transparencies and a reflective document mat for scanning normal paper documents are included with this unit. To use them, see the instructions below. small transparency transparency guides guide Caution:...
Positioning transparencies for scanning Note: Be sure to wipe the Transparency Unit glass, the scanner’s document table, and the narrow window near the mounting bracket with a soft cloth before scanning transparencies. Operation of the Transparency Unit is controlled automatically by your scanner software.
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Slide the film strips into the film holder, making sure the glossy (smooth) side of the film is facing up. When placing the transparency guide with film strips onto the scanner’s glass document table, the glossy side of the film should be facing down.
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120/220 film Place the film into the slide transparency guide, making sure the glossy (smooth) side of the film is facing down. Make sure that the area you want to scan is aligned properly with the opening in the transparency guide. 4 x 5 inch film Place the film into the slide transparency guide, making sure the glossy (smooth) side of the film is facing down.
Non-standard film sizes Place the film directly onto the scanner’s glass document table, making sure the glossy (smooth) side of the film is facing down. Scanning normal (reflective) documents When you return to scanning normal reflective documents, you should always insert the reflective document mat included with this unit.
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2. Insert the tabs on the reflective paper document mat into the slots on the Transparency Unit and slide the mat into place. 3. Position the reflective document and close the unit. 3-11 Options...
Unpacking the Automatic Document Feeder When you unpack your Automatic Document Feeder, make sure you have all the parts shown below and that none is damaged. If you find any missing or damaged items, contact your EPSON dealer immediately. Installation...
Installing the Automatic Document Feeder Follow the steps below to install the Automatic Document Feeder on your EPSON scanner. 1. Make sure your scanner is turned off, and unplug the scanner's power cord. 2. Remove your scanner's document cover by holding the cover behind the hinge and lifting the back of the cover straight up.
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4. Insert the installation screws included with your Automatic Document Feeder into the holes in the scanner, then use a coin to tighten them. 5. Remove the protective materials from the Automatic Document Feeder's mounting hardware. 6. Close the Automatic Document Feeder.
Loading paper into your Automatic Document Feeder Your Automatic Document Feeder can automatically load up to 30 sheets of the following paper sizes (based on a paper weight of 17 lbs and a stack thickness of 6.0 mm or less): Checks Letter Legal...
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Note: For checks, move the left edge guide to the center till it stops, then place your checks in the tray and move the right edge flush against them. 2. Insert the paper stack into the Automatic Document Feeder until it meets resistance. Make sure that the side you want to scan is facing up.
Loading documents manually You can load documents manually even when the Automatic Document Feeder is installed. To load manually, lift the Automatic Document Feeder and place the document on the scanning surface. Then lower the Automatic Document Feeder and scan the document. Note: Opening the Automatic Document Feeder or its cover while it is operating results in an option error and paper feeding stops.
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The document has no staples or other objects attached that might damage the feeder mechanism. The document has no folds closer than 8 mm from its edge. The document is not a multipart form or bound. The document has no rear carbon coating. The document has no cut out areas.
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Maintenance ..........4-2 Cleaning the scanner ....... . . 4-2 Replacing the fluorescent lamp .
Maintenance Cleaning the scanner To keep your scanner operating at its best, you should clean it periodically, as described below. 1. Unplug the power cord. 2. Clean the outer case with mild detergent and water. 3. If the document table glass becomes dirty, clean it with a soft dry cloth.
Replacing the fluorescent lamp The luminosity of the fluorescent lamp declines over time. If the lamp breaks or becomes too dim to operate normally, the scanner stops working and the OPERATE light rapidly flashes red. When this happens, the lamp assembly must be replaced. For details, contact your dealer.
2. Align the SCSI ID rotary switch with " ". 3. Turn on the scanner. 4. After the carriage moves to the back of the scanner, slide the transportation lock lever to its LOCK position. For the optional Transparency Unit 1.
The online Color Guide also provides versatile tips and other information helpful for problem-solving. Error indicator When an error occurs, the scanner stops operating and the ERROR and READY lights indicate the error type as described below. ERROR Light READY Light...
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When this error occurs, try to rescan the document. The scanner returns to normal when it receives correct commands. Normally you do not need to reset the scanner when this type of error occurs. Interface error The interface setup is wrong or the scanner is not properly connected to the printer.
Operating problems Problems you may have while using the scanner often involve the operation of your software and computer. Operation problems usually occur because of: Incorrect setup of the interface (see Chapter 1). Inappropriate selection of the scanner functions (see your software manual).
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Interface or software setting problem SCSI problem Interrupt conflict The scanner software does not work properly. Cause Software installation problem Computer system requirement problem Maintenance and Troubleshooting Make sure your interface port and software settings are corrrect. Also make sure that your computer’s interface board is installed properly.
Make sure the document is flat against the document table. Make sure you do not accidentally move the document during scanning. Make sure the scanner is on a flat, stable surface. What to do Make sure the document is unifromly flat against the document table.
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Colors are patchy or distorted at the edges of the image. Cause Document condition Document placement The image is faint or out of focus. Cause Document placement Gamma setting Exposure setting The image is too dark. Cause Brightness setting 4-10 Maintenance and Troubleshooting What to do A document that is very thick or...
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Align vertical and horizontal lines with the scales at the top and side of the document table. What to do Try different image setting combinations on your scanner software. Your software may not have sufficient color matching and color management features, or these components may not be installed correctly.
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What to do Wipe and remove any dirt on the window with a soft cloth. What to do This condition is normal. The scanner automatically mimimizes the problem if on is selected for the De-screening setting in the Image Type dialog box.
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Color matching and color management capabilities Normal color matching What to do Make sure the EPSON TWAIN Pro Image Type and Destination settings are correct. When using the Transparency Unit, make sure the narrow window near the hinges on the document table is...
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Printed colors are different from those in the original image. Cause Normal color matching The printed image is larger or smaller than the original. Cause Software image size settings Scanned images cannot be printed or come out garbled when printed. Cause Printer connection or setup Software installation...
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Cause Document Source setting Film holder or transparency guide frame What to do Make sure the EPSON TWAIN Pro Document Source setting is TPU-Neg. Film. The dark area around the film, such as the frame of the film holder or...
(Be careful not to pull too hard; the paper may tear, making it more difficult to remove.) After removing the jammed paper, close the document feeder cover and reset the scanner. 4-16 Maintenance and Troubleshooting...
Viewing the Color Guide Using an HTML browser on your computer, you are able to view the Color Guide. This provides tips for handling color imaging data, using several color imaging products, and other general information about color imaging. You need one of the following browsers, or an equivalent, to view the Color Guide: Netscape Navigator 3.0 or later Microsoft Internet Explorer 3.0 or later...
Changing the SCSI ID Number or SCSI Board If you are using your scanner with Windows 98 and you want to change the scanner’s SCSI ID number or replace the SCSI board with a new one, follow the steps below.
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3. Click OK and close the dialog box. 4. Shut down Windows 98 and turn off your PC and scanner. 5. Change the SCSI ID number, or replace the SCSI board. 6. Turn on your scanner and then your PC.
12,800 dpi (selectable with zoom function) RGB color filters on CCD One-pass scanning Three-pass scanning (R, G, B) (This sequence is not supported by EPSON TWAIN Pro.) One-pass scanning (R, G, B) One-pass scanning (R, G, B) 50% to 200% in 1% steps...
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2 types for CRT display 3 types for printer 1 type for user-defined (Only user-defined Gamma correction is available in EPSON TWAIN Pro.) 1 type for CRT display 3 types for printer output (available in color byte sequence mode and color line sequence...
Electrical Input voltage range Rated frequency Input frequency Rated current Power consumption Note: Check the label on the back of the scanner for voltage information. Environmental Temperature: Operation Storage Humidity: Operation Storage Operating conditions: Note: Specifications are subject to change without notice.
Safety Approvals 120V model: Safety standards 230V model: Safety standards CE Marking 230V model: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC UL 1950 with D3 CSA C22.2 No. 950 FCC part 15 subpart B class B CSA C108.8 class B EN 60950 EN 55022 (CISPR Pub 22) class B AS/NZS 3548 class B...
SCSI Interface Interface type: Functions: Logic level: Electrical standard: ANSI X3T9.2/375R Revision 10L (SCSI 2) ID Setting: Terminator: Connector type: Connector pin arrangement: Technical Specifications ANSI X3T9.2/375R Revision 10L (SCSI 2) BUS FREE phase ARBITRATION phase SELECTION/RESELECTION phase COMMAND phase (Logical Unit Number is fixed to 0 and command link function is not supported.) DATA phase...
Initialization Methods The scanner can be initialized (returned to a fixed set of conditions) in the following ways: Hardware initialization Software initialization * The scanner is turned on. * The scanner receives a SCSI Reset signal from the SCSI interface.
Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users..B-3 For Australia Users ........B-5 For Singapore Users .
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If your scanner is not operating properly and you cannot solve your problem using the troubleshooting information in this guide or online help, contact customer support services for assistance. We will be able to help you more quickly if you are able to give the exact information indicated below.
Contact Faxon EPSON Faxback Service for support information including troubleshooting tips, switch settings, and driver information. To use Faxon EPSON, call 01442 227332 in the UK or 0044 1442 227332 from the Republic of Ireland using a touch-tone phone. You will be asked to follow a simple routine to register your document request.
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Bulletin Board Service for latest drivers and utilities You can call the EPSON Bulletin Board Service on 01442 227479 in the UK or 0044 1442 227479 from the Republic of Ireland. No membership is required. Make sure that your communications software is set to 8 data bits, 1 stop bit, no parity bit, ANSI terminal mode emulation, and a modem speed of up to 28.8 Kbps.
For Australia Users EPSON Australia wishes to provide you with a high level of Customer Service. As well as this User’s Guide, we provide the following sources for obtaining information: EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia.
EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located.
To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: Product information...
For Philippines Users To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: Fax: BBS: Contacting Customer Support (632) 813-6552 (632) 813-6545...
A unit of information consisting of eight bits. A byte can represent a control code or character. carriage A component of the scanner that contains the optical sensor and light source for scanning. color correction A method of adjusting the color image data for a particular type of device so that the reproduction results are as close as possible to the original colors.
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Abbreviation for EPSON Standard Code for Image scanners. A system of commands that allows you to control image scanners from your software. ESC/P Abbreviation for EPSON Standard Code for Printers. A system of commands that allows you to control printers from your software. grayscale Images represented with various shades of gray in addition to black and white.
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An operation performed by the sensor and the carriage. The image is divided into pixels by scanning. scanning area The physical size of the image that can be scanned by the scanner. SCSI Small Computer System Interface. This is one method used to connect your computer to peripherals such as scanners, hard disk drives, CD-ROM drives, and others.
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subtractive primary colors The colors of cyan, magenta, and yellow (CMY) which produce black when mixed in certain amounts. In printing, black is often added to give more definition as mixing of actual inks cannot produce pure black. terminator A device that stops electronic signals, and prevents them from proceeding or returning to other devices.
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Index 120/220 film, 3-9 35mm film strips, 3-8 4 x 5 inch film, 3-9 AAS, 1 accelerator boards, 2-9 Auto Area Segmentation, 1 Auto Document Feeder, 2 checks, 3-15 document conditions, 3-17 document specifications, 3-17 installing, 3-13 loading paper into, 3-15 manual document loading, 3-17 unpacking, 3-12 blurred image, 4-9...