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VlZIO VASERIES UserManual
Chapter
9 Maintenance
and TroubJeshooting
C eaning
the TV and Remote
Contro
1.
Remove the power adapter cable from the TV.
2.
Use a soft cloth moistened with diluted neutral cleaner to clean the TV and remote control. VlZlO
recommends using an HDTV cleaning solution which can be purchased at any major retailer.
3.
Wring liquid out of the cloth before cleaning to prevent water from penetrating into the housing.
4.
Wipe the TV and remote control with a dry cloth after cleaning.
•
Do not use volatile solvent (such as toluene, rosin and alcohol). Such chemicals may damage the
housing, screen glass, and remote control, and cause labeling to peel.
•
The screen glass is very fragile. Do not scrape it with any sharp object.
•
Do not press or tap the screen to avoid cracking.
Troubleshooting
Guide
If the TV fails or the performance
changes dramatically,
check the display in accordance
with the
following instructions.
Remember to check the peripherals to pinpoint the source of the failure.
If the
display still fails to perform as expected, contact the VlZlO for assistance by calling 1-877-MYVlZlO
(698-
4946) or e-mail us at techsupport@VlZlO.com.
No power.
No sound.
If the screen is black.
Press the INPUT button on the remote control to select a different input source.
If you are using cable connected directly to the TV or an antenna, scan
for channels from the Tuner menu in the on-screen menu.
•
Make sure the power button is ON.
•
Make sure the AC power cord is firmly connected to a live outlet.
•
Plug another electrical
device to the power outlet to verify that the outlet is
working.
•
Press Volume + (Up) on the remote control.
•
Press MUTE on the remote control to make sure that MUTE is not ON.
•
Check your audio settings. The audio may be set to SAP, or the speakers are
set to off.
•
Make sure that headphones
are not connected.
•
Check the audio connections of external devices that may be connected to your
HDTV.
•
If you are using an antenna, the signal strength of the channel may be low.
Make sure your antenna is connected securely to the TV and move the antenna
around the room or close to a window.
•
Make sure the power button is ON (in the case of indoor antenna use).
•
Press the INPUT button on the remote control to select a different input source.
•
Check the connections
of external
devices
that may be connected
to your
Version 12/29/2009
39
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