D Term Sp20 Softphone - NEC NEAX 2000 IPS Reference Manual

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D SP20 SoftPhone
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The D SP20 is a full-featured Internet telephone that places calls over a VoIP network using a D
series graphical user interface (GUI) displayed on the laptop. It is an ideal solution for employees who
work at home, employees who travel frequently, or remote ACD agents who require the interaction of
data.
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The D SP20 offers four types of graphic displays, a look-alike D
white, or a customizable GUI. No matter which interface you use, features and functions that existed on
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the D hardware set are transported to the D
Key Features and Benefits
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The D SP20 offers a full complement of station features and impressive voice quality over IP for this
important segment of mobility and PC-based applications. Most of the features and functions, which
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exist on the IP D
features offered by the D
Configurable for Peer-to-Peer or Protims IP for IPELC Voice Communications
No need to load new software in order to operate a different protocol. The D
both Protims IP and peer-to-peer. Administrators are able to invoke the protocol via the D
SP20 control.
Powerful User Interface (D
Appearance.
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The D SP20 provides a user configurable GUI (Graphical User Interface), enabling the user
to access telephone features. Most of the procedures are easy to perform by selecting the
buttons on the screen with the mouse. The display may be freely customized in order to create
an environment best suited for specific requirements.
 
Displays call records in Quick Reference List via the Call Log Window
All calls are recorded one by one in the call log. You can find at a glance when and with whom
you talked. The D
points of the call so that you can visually identify the individual records.
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Recording Function
Use the personal computer in place of a tape recorder to record the contents of a call. Record
the contents of a call in a sound file and reproduce the saved contents of a call anytime from the
call log window. Since the file is stored as a .wav file, you can e-mail and forward it to other
personnel for their listening pleasure.
Macro Function for Launching or closing D
The macro function will enable the user to launch related applications, which might run
simultaneously with the D
Support for multiple algorithms
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The D SP20 supports both G.711 and G.729A compression algorithms.
NEAX2000 IPS Request For Proposal (RFP) Reference Guide
NDA-24349 Issue 4
and/or IP enabled D
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SP20 include:
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SP20 and Java GUIs) with a NEC Hardware Terminal
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SP20 also offers a call memo function whereby you can record the key
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SP20. One selection and all applications are launched.
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SP20 upon activation.
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can be instantly transported to the SoftPhone. Basic
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SP20
Chapter 5 Station Equipment
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Series E terminal in black or
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SP20 supports
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