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Series 2, equipped with socket-mounted processors. These PCs carry the model number P2190N and higher. A separate User’s Manual is available for the HP Kayak XM600, equipped with slot-mounted processors. Each PC has a Support Label on its outer case clearly identifying the series to which it belongs.
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Important Warnings Avoid Electrical Shocks WARNING To avoid electrical shock, do not open the power supply. There are no user-serviceable parts inside. To avoid electrical shock and harm to your eyes by laser light, do not open the laser module. The laser module should only be serviced by service personnel.
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Please return used batteries either to the shop from which you bought them, to the dealer from whom you purchased your PC, or to HP so that they can either be recycled or disposed of in the correct way .
Learn how to upgrade your computer by This guide installing accessories Information CD-ROM Troubleshooting and Support HP Quick User’s Guide The paper manual that came with your PC Find out about the different support options available, and how to troubleshoot HP Troubleshooting Guide...
On HP’s Web Site The HP web site contains a wide range of information, including downloadable documentation, service and support options, and the latest versions of drivers and utilities. Downloadable Documentation from HP’s Web Site HP’s web site lets you download additional documentation for your PC Workstation.
ISO 7779): • Operating (typical) LwA < 40 dBA For more information on acoustic data, refer to the PC Workstation’s data sheet on HP’s web site at: http://www.hp.com/desktops/kayak Power supply • Input voltage: 100 - 127, 200 - 240 V (switch select) •...
Setting Up and Using Your PC Workstation WARNING If you are in any doubt that you can lift the PC Workstation and monitor safely, do not try to move them without help. When you receive your PC Workstation, unpack all of the components. Place the PC Workstation on a sturdy desk with easily accessible power outlets and enough space for the keyboard, mouse, and any other accessories.
NOTE Universal Serial Bus (USB). Connectors can be used for USB accessories. (For information about HP accessories, connect to HP’s web site www.hp.com/go/pcaccessories.) Most USB accessories are automatically configured as soon as they are physically attached to the PC Workstation.
1 Setting Up and Using Your PC Workstation Starting and Stopping Your PC Workstation Starting and Stopping Your PC Workstation Starting Your PC Workstation for the First Time If your PC Workstation has preinstalled software, it is initialized the first time you start the PC Workstation.
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To initialize your software: Turn on the display first, then the PC Workstation. When the PC Workstation is switched on, the HP PC Workstation’s logo is displayed. The PC Workstation performs a Power-On-Self-Test (POST). The software initialization process starts. It displays the software license...
Start key for space bar power on Menu Key Pressing the “?” Menu soft key displays the soft key section of the HP enhanced keyboard control panel on your screen. Click any of the keys on the screen to display the action assigned to an individual key or to change or assign an action to a key.
Viewing the HP Summary Screen Viewing the HP Summary Screen The HP Summary Screen gives you a summary of the current configuration of your PC Workstation (for example: BIOS version, CPU speed, memory module size, and installed mass storage devices).
1 Setting Up and Using Your PC Workstation Using the HP Setup Program Using the HP Setup Program Use the Setup program to configure your PC Workstation (for example: setting up system and user passwords, installing and upgrading mass storage devices), and to solve configuration problems.
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Fixed Disk Boot Sector and for preventing unauthorized start-up from the Floppy, CD-ROM and IDE-HDD drives (refer to “Setting Passwords in the HP Setup Program” on page 19). Boot Menu Select the order of the devices from which you want the BIOS to attempt to boot the operating system.
1 Setting Up and Using Your PC Workstation Setting Passwords in the HP Setup Program Setting Passwords in the HP Setup Program You can set passwords to provide different levels of protection for your PC Workstation, the Administrator password, the User password and the Power-on password.
Manageability Your PC is highly manageable. HP TopTools is a device management tool that can help you in troubleshooting and makes remote administration easier. For more information about TopTools, connect to HP’s web site at: www.hp.com/toptools.
Drive tray Primary Hard Disk - 3.5-inch 1.44 MB Drive Bay floppy disk drive HP Master Key Lock Memory module sockets supporting two RDRAM modules. Up to six accessory cards can be installed: Support for one or two - One AGP 4X slot (graphics)
2 Installing and Replacing Hardware Parts in Your PC Workstation Removing and Replacing the Cover and Front Bezel Removing and Replacing the Cover and Front Bezel Removing the Cover For your own safety, it is recommended that you first read the warning notices on pages 6 and 7.
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2 Installing and Replacing Hardware Parts in Your PC Workstation Removing and Replacing the Cover and Front Bezel Removing the Front Bezel If required, remove the front bezel. To remove the bezel: Push down on the two grey retaining clips. Then push the blue clip inwards.
2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing or Installing a Processor Replacing or Installing a Processor Single-processor systems can be upgraded to dual-processor systems by installing a second processor in the vacant processor socket. The second processor must be of the same specification (type, speed and level-2 cache memory capacity) as the existing processor.
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Reconnect all the power and telecommunications cables. When the PC Workstation is started, you should check that the processor has been correctly identified (refer to “Viewing the HP Summary Screen” on page 16). To make the most of your dual processor configuration, you will need to configure your operating system (refer to “Configuring the Operating...
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The second processor must be installed and the PC booted. For now, DualExpress! Windows NT will still only recognize the original processor. Insert the HP DualExpress! floppy disk in the floppy disk drive and follow the instructions. When the upgrade is complete, the system reboots. This time...
Removing, Replacing and Upgrading Memory Removing, Replacing and Upgrading Memory NOTE Use only HP memory modules specifically designed for your PC model. To find out about available accessories for your PC, refer to the HP Accessories Web site at: http://www.hp.com/go/pcaccessories.
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Replace the PC Workstation’s cover (refer to page 23). Reconnect all the power and telecommunications cables. Check the HP Summary Screen to verify the new configuration (refer to “Viewing the HP Summary Screen” on page 16)
Removing and Replacing an Accessory Card Removing and Replacing an Accessory Card The HP Kayak XM600 has five 32-bit 33 MHz PCI accessory card slots and one AGP slot on the system board. The AGP slot accepts standard 25W AGP video cards.
2 Installing and Replacing Hardware Parts in Your PC Workstation Installing Mass Storage Devices Installing Mass Storage Devices The PC has an integrated Ultra ATA-66 controller that supports up to four IDE devices. Removable media IDE devices, such as CD-ROM drives, DVD drives, tape drives and Zip drives, require front access.
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2 Installing and Replacing Hardware Parts in Your PC Workstation Installing Mass Storage Devices Which IDE Data There are three data cables inside your PC Workstation. Two of these are Connectors to Use for IDE devices. • The ATA IDE cable supports two IDE devices. This cable is connected to the Primary IDE connector on the system board.
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2 Installing and Replacing Hardware Parts in Your PC Workstation Installing Mass Storage Devices Cables and Connectors (SCSI Models) Primary IDE cable Two IDE data cables each 16-bit SCSI Terminator with two 40-pin connectors fitted on cable for IDE Drives 16-bit Internal U160 68-pin SCSI connector 16-bit SCSI cable with...
2 Installing and Replacing Hardware Parts in Your PC Workstation Installing Mass Storage Devices The SCSI ID is usually configured with jumpers on the SCSI hard disk drive. Refer to the installation guide supplied with the drive for information on selecting a SCSI ID.
2 Installing and Replacing Hardware Parts in Your PC Workstation Removing and Replacing the Primary Hard Disk Drive Removing and Replacing the Primary Hard Disk Drive CAUTION Handle the hard disk drive with care. Avoid shocks and violent movement as this can cause damage to the hard disk drive’s internal components.
2 Installing and Replacing Hardware Parts in Your PC Workstation Installing a Second Hard Disk Drive Installing a Second Hard Disk Drive Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. Remove the PC Workstation’s cover and front bezel (refer to page 23 for these instructions).
If the new device has a tray, attach it to the front access cage. Some devices may require an HP-supplied tray before they can be installed. The tray is available as an accessory. CD-ROM drives do not require a...
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2 Installing and Replacing Hardware Parts in Your PC Workstation Installing a Device in a Front Access Bay Slide the new drive into the shelf. Ensure that the front of the new device is aligned with the other drive or filler plate. Secure the device in position using the screws supplied with it.
2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the CD-ROM (or DVD) Drive Secure the front access cage in position using the retaining screw you removed earlier. If have installed a new device, you will need to remove the plastic plate from the cover by unclipping it on one side and pivoting it out.
2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the Floppy Disk Drive Replacing the Floppy Disk Drive Removing the Floppy Disk Drive Refer to “Removing the Front Access metallic Drive Cage” on screw page 36 for instructions on removing the black screw front access cage.
2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the Hard Drive Bay and Speaker Assembly Replacing the Hard Drive Bay and Speaker Assembly Removing the Assembly Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables.
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2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the Hard Drive Bay and Speaker Assembly Slide the hard disk drive bay and speaker assembly towards the system board until it is well clear of the chassis edge (located between the hard disk drive bay and speaker assembly and front access cage).
Is Installed To verify the configuration of your hard disk drive, press F2 to enter Setup when the HP logo appears. Once in Setup, select the Advanced menu, then the IDE Devices submenu. In the Primary Master item, check that the details for the device have been correctly detected by the Setup program.
2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the Main Chassis Fan Replacing the Main Chassis Fan Removing the Fan Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. Remove the PC Workstation’s cover (refer to page 22 for instructions).
For your safety, only replace a power supply unit with a unit provided by HP support services. Removing the Switch off the display and PC Workstation. Disconnect all power cables Power Supply Unit and any LAN or telecommunications cables.
2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the System Board Replacing the System Board Removing the System Board Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. Remove the PC Workstation’s cover and front bezel (refer to page 23 for these instructions).
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Replace the PC Workstation’s cover and front bezel (refer to page 23). Reconnect all the power and telecommunications cables. After installing the system board, you need to update your BIOS. NOTE The latest BIOS for your PC and instructions on updating the BIOS are available from: www.hp.com/go/kayaksupport.
2 Installing and Replacing Hardware Parts in Your PC Workstation System Board Switches System Board Switches There are ten system board switches used for configuration, numbered from 1 to 10. Of these a certain number are reserved and should not be modified, otherwise it could lead to a system failure.
Please return used batteries to the shop from which you bought them, or to the dealer from whom you purchased your PC Workstation, or to HP, so that they can be either recycled or disposed of in an environmentally sound way.
What to do if you need more help. • What to do before contacting HP Support. For more detailed information, refer to the Troubleshooting Guide, available on HP’s web site at http://www.hp.com/go/kayaksupport, then select HP Kayak XM600 from the drop-down menu.
• Windows 95/98: Restart the PC. When the HP screen is displayed, press F8 and then start the PC in safe mode. Double-click on the Display icon in your PC’s Control Panel then click on the Settings button. Use the...
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Plug the cable into the correct connector on the back of the PC. You are using the correct driver. If you are using HP’s mouse, ensure that the Download the latest drivers from HP’s web at: correct driver is installed. This driver is delivered with the HP scrolling mouse www.hp.com/go/kayaksupport...
3 Troubleshooting Your HP PC Workstation Pre-Boot Diagnostics Pre-Boot Diagnostics When your PC starts up, the BIOS performs a Power-on Self Test (POST) to test your hardware configuration for any problems. If a problem is detected during the POST, an error is displayed on your PC’s monitor.
3 Troubleshooting Your HP PC Workstation HP e-DiagTools Hardware Diagnostics Utility HP e-DiagTools Hardware Diagnostics Utility HP e-DiagTools is an accurate and reliable utility that helps you diagnose any potential hardware-related problems. With this utility you can: • Check the hardware configuration and verify that it is functioning correctly.
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HP support agent. If you are using HP e-DiagTools from the hard disk drive and your PC is connected to a LAN using TCP/IP (Internet) protocols, you have the option of e-mailing your Support Ticket from within e-DiagTools.
Copy OS Master Files: For use when Windows prompts you to insert the operating system media when installing additional drivers. • HP e-DiagTools: Checks the system configuration and operation. Also described on page 53. NOTE Some of the operations that can be performed using the Image Creation and Recovery CD-ROM will permanently erase the current contents of your hard disk.
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3 Troubleshooting Your HP PC Workstation Image Creation and Recovery CD-ROM Performing a Recovery, Upgrade or Downgrade The PC model must match the CD-ROM (the CD-ROM is locked to a specific PC model). Backup all data files and, if necessary, software applications.
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Control Panel > SCSI To complete the recovery, you will need to install drivers recommended by Hewlett-Packard which are available from the HP web site, or other drivers. Performing a Partial Recovery Insert the recovery CD-ROM in the CD-ROM drive with the operating system running.
Q: How do I disable the integrated sound features on my PC if I install an add-on sound card (on Windows NT, Windows 95 and Windows 98)? A: Use the HP Setup program to disable the Audio item in the Advanced menu. Refer to refer to “Using the HP Setup Program” on page 17.
We recommend you contact your HP dealer, or contact HP support outside of peak times (mid-morning and early evening). Refer to the HP Quick User’s Guide for more information. You can learn more about HP service and support from the support web site: www.hp.com/go/kayaksupport...
Collecting Information Before Contacting HP Support Collecting Information Before Contacting HP Support It is recommended that before contacting HP Support you note down some of the information mentioned below. This will help HP support deal with your problem quickly and efficiently:...
HP e-DiagTools, 49, 53 CPU bracket, 46 availability, 53 requirements before using, 53 starting, 53 diagnosing hardware problems, 53 HP Image Creation and Recovery CD-ROM, 49 disabling sound, 58 HP Master Key Lock, 21 disk drives HP TopTools, 20 installing, 30...
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Index power supply unit, 44 installing, 44 second hard disk drive, 35 replacing, 44 system board, 46 Power-On Self-Test (POST) installing and replacing hardware parts, 21 screen, 14 primary hard disk drive completing installation, 34 key lock, 21 problems keyboard, 15 Frequently Asked Questions, 58 troubleshooting, 51 PC doesn’t start, 50...
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Setup program, 17 for downloadable documentation, 9 stopping for downloading software and drivers, 20 PC Workstation, 14 for HP TopTools information, 20 summary screen for Kayak support, 49, 50, 51 viewing current configuration, 16 for latest HP drivers, 58 system board...