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Dell PowerEdge KVM 1081AD User Manual

Remote console switch
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Dell™ Remote Console Switch
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of
your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal
injury, or death.
___________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
2161DS-2/4161DS/2321DS Remote Console Switch
User's Guide

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  • Page 1 CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ___________________ Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved. 2161DS-2/4161DS/2321DS Remote Console Switch...
  • Page 2 In no event shall Dell, the copyright holders, or the contributors be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services;...
  • Page 3 The designation that is referenced in the EMC and/or safety reports and certificates is printed on the label applied to this product. Please refer to the Dell Regulatory Technical Bulletin included with your Remote Console Switch for more detailed EMC and EA text.

  • Page 5: Table Of Contents

    Contents Safety Precautions xiii ....General xiii ..... . . Rack Mounting of Systems .
  • Page 6 LDAP ......Interoperability with Avocent Products ..Installation ......Remote Console Switch Quick Setup Checklist .
  • Page 7 Configuring OSCAR Interface Menus ..Changing the Display Behavior ... Setting Console Security ....Controlling the Status Flag .
  • Page 8 Adjusting the Video Quality ... . . Minimizing Remote Video Session Discoloration Improving Screen Background Color Display . . . Setting Mouse Scaling ....Minimizing Mouse Trailing .
  • Page 9 Virtual Floppy Drive ....Virtual CD/DVD Drive ....Virtual Media Connection Status .
  • Page 10 ..... Schema Extensions ....Standard Schema versus Dell Extended Schema . . . Standard Installation .
  • Page 11 ......Extending the Active Directory Schema (Optional) 164 Installing the Dell Extension to the Active Directory Users and Computers Snap-In (Optional) .
  • Page 12 Keyboard and Mouse Shortcuts ..B Appendix B: TCP Ports ....C Appendix C: MIBs and SNMP Traps . . . MIB Groups .

  • Page 13: Safety Precautions

    Only trained service technicians are authorized to remove the covers and access any of the components inside the system. This warning applies to Dell™ PowerEdge™ servers and Dell PowerVault™ storage systems. This document pertains only to the Dell 2161DS-2/4161DS/2321DS Console Switch.
  • Page 14 • If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your trained service provider: – The power cable, extension cable, or plug is damaged. – An object has fallen into the product. –...

  • Page 15: Rack Mounting Of Systems

    • System rack kits are intended to be installed in a rack by trained service technicians. If a non-Dell rack is utilized, be sure that the rack meets the specifications of a Dell rack. •...

  • Page 16: Lan Options

    • Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips). LAN Options • Do not connect or use during a lightning storm. There may be a risk of electrical shock from lightning.

  • Page 17: Product Overview

    Product Overview The multiuser, Dell™ 2161DS-2/4161DS/2321DS Remote Console Switch integrates Dell field-proven digital keyboard, video and mouse (KVM) switching technology with advanced cable management, flexible access for up to four simultaneous users, and a patented, next-generation user interface. The Remote Console Switch features user-side USB and PS/2 ports that support major device platforms.

  • Page 18: Multiplatform Support

    Multiplatform Support The Dell SIP modules available for use with the Remote Console Switch ® support PS/2, USB and USB2 device environments. Using the OSCAR interface in conjunction with these modules allows you to switch easily across platforms. Interoperability with Avocent IQ Module Intelligent Cabling ®...

  • Page 19: Virtual Media

    You can manage and connect to multi-vendor servers and devices from within the DSView 3 software. Include your Dell Remote Console Switch in the DSView 3 software heterogeneous network environment with the DSView 3 software plug-in. Once a Remote Console Switch is added, you can use the DSView 3 software for fault management, sessions management, firmware upgrades, and more.

  • Page 20: Operation Modes

    Operation Modes The OSCAR interface provides convenient operation modes for easy system administration of the Remote Console Switch. These modes (Broadcast, Scan, Switch, and Share) allow you to manage your switching activities. Chapter 3, "Controlling Your System at the Analog Ports" on page 35, explains these modes in detail.

  • Page 21: Flash Upgradeable

    Remote Console Switch Software Features and Benefits NOTE: For how to use the Remote Console Switch Software, see the Dell Remote Console Switch Software User’s Guide or the help included with the software. The Dell™ Remote Console Switch Software is a cross-platform management application that allows you to view and control the Dell Remote Console Switch and all attached servers.

  • Page 22: Easy To Install And Configure

    IPv4 or IPv6 mode via the serial port, OSCAR interface, or on-board web interface. LDAP The Dell Remote Console Switch Software allows permissions for multiple Remote Console Switches to be managed through a single interface rather than individually on each Remote Console Switch. For increased security and...

  • Page 23: Interoperability With Avocent Products

    The Dell Remote Console Switches can authenticate using the standard Active Directory schema, or the Dell Extended Schema in order to maximize compatibility with all of your Dell hardware. Interoperability with Avocent Products The Remote Console Switch Software can also be used to manage some...
  • Page 24 Product Overview...

  • Page 25: Installation

    Remote Console Switch and set up network configuration (set network speed and address type). The IP address can be set here or from the Remote Console Switch Software. Dell recommends using a static IP address for ease of configuration.

  • Page 26: Remote Console Switch Installation And Setup

    4 Using the local port configuration, input all server names via the OSCAR interface. To set up the Remote Console Switch Software, see the Dell Remote Console Switch Software User’s Guide or the help included with the software. Remote Console Switch Installation and Setup...

  • Page 27: Setting Up Your Network

    IP addressing. (If you are connecting your remote software to the previous 2161DS, you will need to use BootP instead of DHCP). NOTE: For how to use the Remote Console Switch Software, see the Dell Remote Console Switch Software User’s Guide or the help included with the software. Keyboards USB or PS/2 type keyboards may be connected to the Analog Port of the Remote Console Switch.
  • Page 28 1 Line up the holes of the mounting brackets with the screw holes in the switch. 2 Fasten the mounting bracket to the switch using the button head socket cap screws on each side. 3 Mount the switch assembly to the rack by inserting the three mounting hooks on one side of the bracket into square holes in the vertical rack.
  • Page 29 3 Line up the screw holes in the bracket with the screw holes in the switch. 4 With a Phillips screwdriver, fasten the front mounting brackets to the switch using two screws on each side. 5 Attach four cage nuts or clip nuts to the rack mounting flange of the rack cabinet’s front so that the nut is positioned on the inside of the rack.
  • Page 30 Figure 2-2. 2161DS-2/4161DS Remote Console Switch 1U Mounting Bracket Installation To install the 2321DS Remote Console Switch mounting bracket: 1 Remove the three truss head screws from the right side of the switch chassis, and position and attach the right mounting bracket to the right side of the switch chassis with three of the flat head screws provided.

  • Page 31: Installing The Remote Console Switch Unit

    7 Place the complete switch chassis/bracket assembly into a level rack position and install the appropriate hardware into each of the four bracket corners (hardware not provided). Figure 2-3. 2321DS Remote Console Switch Mounting Bracket Installation Installing the Remote Console Switch Unit The diagram below illustrates one possible configuration for your Remote Console Switch appliance.
  • Page 32 Figure 2-4. Basic Remote Console Switch Configuration Table 2-1. Basic Remote Console Switch Configuration Descriptions Number Description Number Description Power Cord Servers 2-16 Analog User ARI Port Digital User SIP or IQ Module Network Server 1 USB Devices Installation...
  • Page 33 CAUTION: To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
  • Page 34 Figure 2-5. Main Menu To configure the Remote Console Switch hardware: 1 You will see the Main menu with eleven options. Select option 1, Network Configuration. Installation...
  • Page 35 1: None, 2: IPv4 Static, 3: IPv4 Dynamic, 4: IPv6 Static, or 5: IPv6 Dynamic. Dell recommends using a static IP address for ease of configuration. 5 Select options 3-5 from the Terminal Applications menu, in turn, to finish configuring your Remote Console Switch for IP address, Netmask, and Default Gateway.
  • Page 36 Figure 2-7. Web Interface Port Configuration Menu 2 Select option 1 to set the port numbers. Type the port numbers you wish to use for the HTTP port and the HTTPS port. Figure 2-8. Web Interface Port Configuration Menu - Set Ports Option 3 If the values are correct for your network, type <Y>...
  • Page 37 If you change the port numbers in the Remote Console Switch, you will also need to change them in the Remote Console Switch Software (see "Switch Network Properties" in the Dell Remote Console Switch Software User’s Guide or the help included with the software) or the web interface (see "Launching the On-board Web Interface"...
  • Page 38 Figure 2-10. User Input Menu 3 Either press the <Enter> key to accept the default options, or enter the appropriate text in the following fields: Public Key Length: the number of bits you want the certificate to be. Common Name: your name. (Since this is your root certificate, use an appropriate name such as, "Company_Name Certificate Authority.") Organizational Unit (optional): organization unit name (marketing, for example)..
  • Page 39 1 You will see the Main menu with eleven options. Select option 11, Input Web Server Certificate, to open the Input Web Server Certificate Menu. 2 Select option 2, Import Cert. Then download a company certificate file (*.pem). Wait for the Web Server to restart before continuing. To export a web certificate: 1 You will see the Main menu with eleven options.

  • Page 40: Video Optimization

    If the PING is successful, the Remote Console Switch is ready for operation. Mouse Acceleration ® ® NOTE: Dell highly recommends that all Microsoft Windows systems attached to ® the Remote Console Switch use the default Windows PS/2 or USB mouse driver.
  • Page 41 Power down the Remote Console Switch unit before servicing. Always disconnect the power cord from the wall outlet. NOTE: In addition to Dell SIPs, the Remote Console Switch may also be connected to devices using IQ modules, including Sun and Serial IQ modules. Installation...

  • Page 42: Adding A Cascade Switch

    Figure 2-11. Connecting a SIP Table 2-2. Connecting a SIP Descriptions Number Description CAT 5 USB Connection PS/2 Connection Adding a Cascade Switch To add a cascade switch (optional): NOTE: The Remote Console Switch does not support the EL80-DT. 1 Mount the switch into your rack. Locate a CAT 5 cable to connect your Remote Console Switch unit to the cascade switch (Figure 2-13).
  • Page 43 2 Attach one end of the CAT 5 cabling to the ARI port on the Console Switch. 3 Connect the other end of the CAT 5 cable to the ACI port on the back of your cascade switch. 4 Connect the devices to your cascaded switch according to the switch manufacturer's recommendations.
  • Page 44 Figure 2-12. Remote Console Switch With a Cat 5 Analog Switch Table 2-3. Remote Console Switch With a Cat 5 Analog Switch Descriptions Number Description Local User CAT 5 ACI Port NOTE: The Remote Console Switch supports only 1 switch per ARI port. You cannot cascade another switch under this first switch.

  • Page 45: Cascading With Legacy Switches

    2 Attach one end of the CAT 5 cabling to the ARI port on the Console Switch. 3 Connect the other end of the CAT 5 cable to a Dell SIP or IQ module. 4 Connect the SIP or IQ module to your legacy switch according to the switch manufacturer's recommendations.

  • Page 46: Adding A Pem (Optional)

    Figure 2-13. Remote Console Switch Cascading Configuration With Legacy Console Switches Adding a PEM (Optional) A Port Expansion Module (PEM) allows you to expand each ARI port to accommodate up to eight devices instead of one. NOTE: The PEM operates passively. Therefore, once a user accesses a device attached to a PEM, any subsequent users attempting to access any of the devices attached to that PEM will be blocked.
  • Page 47 1 Mount the PEM into your rack. Using up to nine CAT 5 cables, one connects your Remote Console Switch unit to the PEM, and the other eight connect the PEM to the SIP attached to each device. 2 Attach one end of the CAT 5 cabling that will run between your PEM and the Remote Console Switch unit to the RJ-45 connector slightly separated from the other connectors on the PEM.

  • Page 48: Connecting To The Network

    Table 2-4. Remote Console Switch Configuration With a PEM Descriptions Number Description ARI Port CAT 5e SIP or IQ Module Server Connecting to the Network To connect the network and power up your Remote Console Switch: 1 Connect your network cable to the LAN port on the rear of the Remote Console Switch to your network.
  • Page 49 1 Open a web browser and type the IP address of the Remote Console Switch. You can set the IP address of the switch using the OSCAR interface or the serial port; see "Controlling Your System at the Analog Ports" on page 35 for more information. NOTE: If you changed the default HTTP/HTTPS ports in the serial console and are using an IPv4 address, use this IP address format: "https://<ipaddress>:<port#>",...
  • Page 50 Installation...

  • Page 51: Controlling Your System At The Analog Ports

    Controlling Your System at the Analog Ports The Remote Console Switch features user-side keyboard and mouse ports that allow you to connect a USB or PS/2 keyboard and mouse for direct analog access. The Remote Console Switch uses the powerful OSCAR interface, which uses intuitive menus to configure your system and select computers.
  • Page 52 Figure 3-1. Example of a Main Dialog Box NOTE: You can also press the <Control>, <Alt>, or <Shift> keys twice within one OSCAR second to launch the interface. You can use this key sequence in any place you see <Print Screen> throughout this chapter. Viewing the Status of Your Switch The status of the devices in your system is indicated in the right columns of the Main dialog box.

  • Page 53: Selecting Devices

    Table 3-1. OSCAR Interface Status Symbols Symbol Description (black letter) Indicates a blocked path. For instance, in Figure 3-1, user C is viewing Forester, but is blocking access to Acton, Barrett, and Edie, which are connected to the same ARI port. (blue letter) Indicates a virtual media connection.

  • Page 54: Navigating The Oscar Interface

    first few characters of its name or number. If you have set a Screen Delay Time and you press the key sequences before that time has elapsed, the OSCAR interface will not display. To set a screen delay time: 1 Press <Print Screen> to launch the OSCAR interface. The Main dialog box appears.
  • Page 55 Table 3-2. OSCAR Interface Navigation Basics This Keystroke Does This The OSCAR <Print Screen>, interface activation sequence. By default, <Print OSCAR Ctrl-Ctrl, Shift- Screen> and Ctrl-Ctrl are set as the interface Shift and/or Alt- activation options. Shift-Shift and Alt-Alt must be set within OSCAR interface before use.

  • Page 56: Configuring Oscar Interface Menus

    (continued) Table 3-2. OSCAR Interface Navigation Basics This Keystroke Does This Page Up/Page Pages up and down through Name and Port lists and Help pages. Down Home/End Moves the cursor to the top or bottom of a list. Delete Deletes current selection in the scan list or characters in a text box.

  • Page 57: Changing The Display Behavior

    (continued) Table 3-3. Setup Features to Manage Routine Tasks for Your devices Feature Purpose Scan Set up a custom scan pattern for up to 100 devices. Switch Choose the switch mode and the share mode time-out. Network Choose your network speed, transmission mode, and configuration.
  • Page 58 To access the Menu dialog box: 1 Click Setup - Menu in the Main dialog box. The Menu dialog box displays. Figure 3-3. Menu Dialog Box 2 <Print Screen>, Ctrl-Ctrl, Alt-Alt, and Shift-Shift are selectable to launch the OSCAR interface. One or all of the above keyboard combinations can be selected at a time.

  • Page 59: Setting Console Security

    If the New and Repeat fields contain six asterisks, a password has already been established. To set or change the password: NOTE: If you lose or forget your password, please contact Dell Technical Support. See Appendix F: Technical Support for contact information. Controlling Your System at the Analog Ports...
  • Page 60 1 Click in the New text box. 2 Type the new password in the New text box. Passwords must contain both alpha and numeric characters, are case sensitive, and may be up to 12 characters long. Legal characters are: A to Z, a to z, 0 to 9, and hyphen. 3 In the Repeat box, type the password again.

  • Page 61: Controlling The Status Flag

    1 If your console does not require a password to gain access to the Security dialog box, proceed to step 2. If your console is password protected, see the previous procedure, then go to step 2. 2 Select Enable Screen Saver. 3 Type the number of minutes for Inactivity Time (from 1 to 99) to delay activation of the screen saver.
  • Page 62 To access the Flag dialog box: 1 Press <Print Screen> to launch the OSCAR interface. The Main dialog box appears. 2 Click Setup - Flag. The Flag dialog box displays. Figure 3-5. Flag Dialog Box To determine how the status flag is displayed: 1 Select Name or EID to determine what information will be displayed.

  • Page 63: Setting The Interface Language

    NOTE: Changes made to the status flag position are not saved until you click OK in the Flag dialog box. 7 Click OK to save settings. Click X to exit without saving changes. Setting the Interface Language You can change the OSCAR interface to any one of 4 supported languages by selecting your chosen language in the Language dialog box.
  • Page 64 the cascaded switch is visible on screen. When you select from the list, the Modify button is enabled, allowing you to assign it the appropriate number of ports. NOTE: The Modify button is available only if a configurable switch is selected. To access the Server dialog box: 1 Press <Print Screen>...

  • Page 65: Assigning Device Names

    Figure 3-8. Device Modify Dialog Box 3 Choose or enter the number of ports supported by your cascaded switch and click OK. 4 Repeat steps 1 to 3 for each port requiring a device type to be assigned. 5 Click OK in the Devices dialog box to save settings. Assigning Device Names Use the Names dialog box to identify individual devices by name rather than by port number.

  • Page 66: Configuring Network Settings

    1 In the Names dialog box, select a device name or port number and click Modify. The Name Modify dialog box displays. 2 Type a name in the New Name box. Names of devices may be up to 15 characters long. Legal characters include: A to Z, a to z, 0 to 9, space and hyphen.
  • Page 67 Figure 3-9. Network (IPv4 Mode) Dialog Box Figure 3-10. Network (IPv6 Mode) Dialog Box Once you have made changes to the network settings, click OK. The Remote Console Switch will reboot. Configuring Virtual Media Settings For how to configure virtual media settings, see "Virtual Media" on page 89. Controlling Your System at the Analog Ports...

  • Page 68: Displaying Version Information

    Displaying Version Information The OSCAR interface enables you to display the versions of the Remote Console Switch and the SIP module firmware. For optimum performance, keep your firmware current. For more information, see "Appendix D: FLASH Upgrades" on page 211. To display version information: 1 Press <Print Screen>...
  • Page 69 determined by placement of the device in the list. The list is always shown in scanning order. You can, however, choose to display the device name or EID number by pressing the appropriate button. To add devices to the scan list: 1 Press <Print Screen>...

  • Page 70: Setting The Preemption Warning

    1 In the Scan dialog box, select the device to be removed. Double-click on the device name or port. Click the Clear button to remove all devices from the scan list. 2 Click OK. To start the scan mode: 1 Press <Print Screen> to launch the OSCAR interface. The Main dialog box appears.

  • Page 71: Displaying Configuration Information

    2 Click Setup > Preempt. 3 Enter a number of seconds in the Timeout Seconds field. • If you enter a value of 0 to 4 seconds, the first user will not be warned before the session is preempted. • If you enter a value of 5 to 120 seconds, the first user will be warned and will be allowed to continue using the target device for up to the amount of time in the Timeout Seconds field.

  • Page 72: Running System Diagnostics

    3 Click License Key to add a license key and enable a new feature or click X to close the Configuration dialog box and return to the Setup dialog box. Running System Diagnostics You can validate the integrity of your system through the Run Diagnostics command.

  • Page 73: Broadcasting To Servers

    Table 3-4. Diagnostic Test Details Test Description Remote User Video Reports on whether a digital video channels are installed but not working LAN Connection Indicates whether LAN connection is active and whether traffic has been seen since the last run of diagnostics. On-line SIP modules Indicates the total number of currently connected and powered SIP modules...
  • Page 74 NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all devices receiving a broadcast to interpret keystrokes identically. Specifically, the <Caps Lock> and <Num Lock> modes must be the same on all keyboards. While the appliance attempts to send keystrokes to the selected devices simultaneously, some devices may inhibit and thereby delay the transmission.

  • Page 75: Power Controlling Devices

    2 Click OK to save the settings and return to the Setup dialog box. Click X or press <Escape> to return to the Main dialog box. 3 Click Commands. The Commands dialog box displays. 4 Click the Broadcast Enable checkbox to activate broadcasting. The Broadcast Enable Confirm/Deny dialog box displays.

  • Page 76: Pdus Window

    Symbol Description Outlet is waiting to go off. To turn on, turn off or cycle power to a device: 1 Press <Print Screen> to launch the OSCAR interface. The Main dialog box appears. 2 Click Commands - Power. 3 Select the device you wish to control. NOTE: Multiple devices may be selected.

  • Page 77: Pdu Inlets Window

    1 Press <Print Screen> to launch the OSCAR interface. The Main dialog box appears. 2 Click Setup - PDUs. 3 Complete one of the following steps: Select a PDU name, then click Settings to open the PDU Settings window. -or- Select a PDU name, then press <Enter>...

  • Page 78: Pdu Outlets Window

    4 Click Inlets. 5 Enter an integer in the Minimum Amps or Maximum Amps fields. 6 Click OK. PDU Outlets window From the Outlets window, you can select an outlet and open the Outlet Settings window to set outlet-specific parameters. NOTE: You can only modify outlet parameters on a PDU that is currently online.
  • Page 79 In the Power-On Interval field, enter the number of seconds you want the Remote Console Switch to wait between turning off and turning NOTE: The Power-On Interval must be an integer between 0 and 7200. 8 Click OK. Controlling Your System at the Analog Ports...
  • Page 80 Controlling Your System at the Analog Ports...

  • Page 81: Using The Viewer

    This chapter describes how to use the Viewer from the on-board web interface. For how to use the Viewer from the Remote Console Switch Software, see the Dell Remote Console Switch Software User’s Guide or the help included with the software.

  • Page 82: Interacting With The Server Being Viewed

    Figure 4-1. On-board Web Interface - Connections Tab Interacting With the Server Being Viewed Once you have connected to a server, you will see the desktop window of the server on your screen. This opens in a separate window. You will see two cursors, the local cursor and the server’s cursor.

  • Page 83: Viewer Window Features

    Viewer Window Features Figure 4-2. Viewer Window Menu bar: Access many of the features in the Viewer. Accessed server desktop: Interact with your server through this window. Viewer Menu bar Figure 4-3. Viewer Menu Bar Thumbtack: Click to lock the menu bar in place. This prevents the menu bar from hiding once you have moved the mouse cursor away from the menu bar.

  • Page 84: Adjusting The Viewer

    and keyboard macros. By default, the Align Local Cursor, Refresh Image, and Single Cursor Mode buttons are displayed. Connection Status Indicator: The connection status indicator indicates how the user is connected to the appliance for this server. For more information see "Connection Sharing" on page 86. Connection Status Indicator Sharing Mode Exclusive Mode...
  • Page 85 1 From the Tools menu in the Viewer, choose Session Options. The Session Options toolbar is displayed. 2 Click the Toolbar tab. 3 Click to select the items you want to add to the Viewer toolbar. 4 Click OK to accept the changes and return to the Viewer main window. Figure 4-4.
  • Page 86 Using the Up and Down button, click to increase or decrease the number of seconds for which you want the toolbar to display, after the mouse cursor is removed. 4 Click OK to accept the change you have made and return to the Viewer main window.

  • Page 87: Adjusting The Viewer Resolution

    disappear and only the accessed server desktop will be visible. The screen will be resized up to a maximum of 1024x768. If the desktop has a higher resolution, then a black background will surround the full screen image. The floating toolbar will appear. To exit full screen mode: Press <Esc>...

  • Page 88: Adjusting The Video Quality

    Adjusting the Video Quality The Viewer offers both automatic and manual video adjustment capability. Generally, the Automatic Video Adjustment will optimize the video for the best possible view. However, you may wish to alter the video for your specific needs. Use the slider bar for large adjustments and the Plus (+) and Minus (- ) buttons are designed for fine-tuning adjustments.
  • Page 89 4 When finished, click Close to exit the Manual Video Adjust dialog box. Manual Video Adjust Dialog Box Options Figure 4-7. Manual Video Adjust Dialog Box Image Capture Width Pixel Sampling Fine Adjust Image Capture Horizontal Position Image Capture Vertical Position Contrast Brightness Noise Threshold...

  • Page 90: Minimizing Remote Video Session Discoloration

    NOTE: Reducing the noise threshold to zero causes constant video refresh, high network usage, and a flickering video. Dell recommends that the noise threshold be set to the highest level that allows efficient system performance, while still being able to recover pixel colors over which the mouse cursor travels.

  • Page 91: Setting Mouse Scaling

    Figure 4-8. Viewer Mouse Session Options dialog box Setting Mouse Scaling You can choose between three preset mouse scaling options or set your own custom scaling. The three preset settings are: Default (1:1), High (2:1), or Low (1:2). In a 1:1 scaling ratio, every mouse movement on the desktop window will send an equivalent mouse movement to the server.

  • Page 92: Minimizing Mouse Trailing

    Minimizing Mouse Trailing During a remote video session, as the mouse moves on the screen, some pixels will remain discolored. This condition is referred to as mouse trailing, and is due to varying levels of network and other noise in different environments. To minimize mouse trailing, you may need to reduce the Noise Threshold in the Manual Video Adjust dialog box.

  • Page 93: Viewing Multiple Servers Using The Scan Mode

    2 Set Acceleration to 1.0. 3 Apply the changes and use the Align Local Cursor/Mouse button in the Viewer to resynchronize the mouse. Viewing Multiple Servers Using the Scan Mode The Viewer allows you to simultaneously view multiple servers through the Thumbnail Viewer of the Scan mode.
  • Page 94 Remote Console Switches, while the on-board web interface can only scan connected servers on a single Remote Console Switch. NOTE: For how to use the Remote Console Switch Software, see the Dell Remote Console Switch Software User’s Guide or the help included with the software. Using the Viewer...

  • Page 95: Thumbnail View Status Indicators

    Accessing Scan Mode from the On-board Web Interface Figure 4-10. On-board Web Interface - Scanning Servers To access Scan mode in the on-board web interface: 1 In the on-board web interface, click the Connections tab. 2 Select the check boxes next to the servers you want to scan. 3 Click Scan.

  • Page 96: Navigating The Thumbnail Viewer

    1 From the Thumbnail Viewer, select Options - Preferences. The Preferences dialog box appears. 2 Enter the time each thumbnail will be active during the scan (10 to 60 seconds) in the View Time Per Server box. 3 Enter the length of time the scan stops between each server (5 to 60 seconds) in the Time Between Servers box.

  • Page 97: Using Macros To Send Keystrokes To The Server

    From the Thumbnail Viewer, select Options - Pause Scan. The scan sequence will pause at the current thumbnail if the Thumbnail Viewer has a scan in progress or will restart the scan if currently paused. To change the thumbnail size: 1 From the Thumbnail Viewer, select Options - Thumbnail Size.

  • Page 98: Session Options - General Tab

    Figure 4-12. Viewer Macro Menu Expanded - Linux Option Figure 4-13. Viewer Macro Menu Expanded - Sun Option Session Options - General Tab The General tab in the Session Options dialog box allows you to control the Keyboard Passthrough option in non-full screen mode, the Menu Activation Keystroke, and the Background Refresh selection.

  • Page 99: Screen Capturing

    The Keyboard Pass-through check box allows you to specify whether Keyboard Pass-through mode is enabled, or not. The Keyboard Pass-through option is not selected by default. Figure 4-14. Session Options - General Tab The Menu Activation Keystroke list allows you to select a keystroke that activates the toolbar.

  • Page 100: Preemption

    To capture a screen as a file: 1 In the Viewer, choose File - Capture to File. The Save dialog is displayed. 2 Browse to the location where you want to save the file. 3 In the File Name field, type a file name and click Save. To copy a screen to the clipboard: In the Viewer, choose File - Capture to Clipboard.

  • Page 101: Preemption Of Remote User By A Remote Administrator

    Table 4-2. Preemption Scenarios Current User Preempted by Preemption can be rejected Local User Remote Administrator Local User Remote Console Switch Administrator Preemption of Remote User by a Remote Administrator If a remote administrator attempts to access a server that is being accessed by a remote user, a message appears asking that the administrator wait while the user is informed that they will be preempted.

  • Page 102: Connection Sharing

    Connection Sharing Connection sharing allows multiple users to interact with a target device at the same time. When you are a primary user, you may be notified by a dialog box that another user would like to share your connection. You may select Yes to accept sharing, No to reject sharing, or click the Passive Share box to allow the new user to share without having any control over the connection.
  • Page 103 Exclusive Mode Exclusive Mode allows you to have exclusive control of a Video session. When in Exclusive Mode, no other user can share the session (except in Stealth mode). If other users are sharing the session when you select Exclusive Mode, you are warned that selecting Exclusive Mode will cause the other users to become disconnected from the session.
  • Page 104 Using the Viewer...

  • Page 105: Virtual Media

    OSCAR interface and the on-board web interface. Virtual media is also available from the Remote Console Switch Software. For how to use the Remote Console Switch Software, see the Dell Remote Console Switch User’s Guide or the help included with the software.

  • Page 106: Configuring Virtual Media Locally

    • Local media - Virtual media sessions that use devices attached directly to the USB port of an appliance. • Remote media - Virtual media sessions that use devices attached directly to the client computer. Locked - A virtual media session that is associated with a specified KVM •...

  • Page 107: Setting Virtual Media Options Using The Oscar Interface

    Figure 5-1. VMedia Setup Dialog Box To enable/disable virtual media: 1 Press <Print Screen> to launch the OSCAR interface. The Main dialog box appears. 2 Click Setup - VMedia. 3 Select the appropriate checkbox to enable virtual media for that SIP. Deselect the appropriate checkbox to disable virtual media for that SIP.
  • Page 108 Figure 5-2. Virtual Media Dialog Box Table 5-1. OSCAR Interface Virtual Media Options Function Purpose Locked Synchronizes the KVM and virtual media sessions so that when a user disconnects a KVM connection, the virtual media connection to that server is also disconnected. A local user attempting to switch to a different server is also disconnected.

  • Page 109: Configuring Virtual Media Remotely

    (continued) Table 5-1. OSCAR Interface Virtual Media Options Function Purpose Mass Storage Allows virtual media sessions to the first detected mass storage drive. Enable this checkbox to establish a virtual media mass storage connection to a server. Disable to end a virtual media mass storage connection to a server.
  • Page 110 Figure 5-3. Virtual Media Window - On-board Web Interface To enable/disable virtual media: 1 Click the Configure tab, then click Remote Console Switch - Virtual Media. 2 Select the appropriate checkbox to enable virtual media for that SIP. Deselect the appropriate checkbox to disable virtual media for that SIP. Click Save.

  • Page 111: Setting Virtual Media Options Using The On-Board Web Interface

    Setting Virtual Media Options Using the On-board Web Interface You can determine the behavior of the appliance during a virtual media session using the options provided in the on-board web interface virtual media configuration screen. Table 5-2 outlines the options that can be set for virtual media sessions.
  • Page 112 2 Select Tools - Virtual Media. Figure 5-4. Dell Virtual Media Client Showing No Connection Figure 5-5. Dell Virtual Media Client Showing Two Connections Virtual Media...

  • Page 113: Virtual Floppy Drive

    There are two devices available for mapping on the target server: a floppy/flash drive or a CD/DVD drive. The virtual media client allows one of each to be mapped at a time. Alternatively, the virtual media client will also allow a floppy image (*.img) file or a CD image (*.iso) file to be mapped to a virtual device.

  • Page 114: Virtual Cd/Dvd Drive

    Virtual CD/DVD Drive The CD/DVD drive section allows a user to select which drive to map to the virtual CD/DVD. It includes radio buttons for selecting the type of device (CD/DVD or ISO image), as well as a browse button used for selecting the *.iso image file.

  • Page 115: Reserving A Virtual Media Session

    Reserving a Virtual Media Session If you want to continue a virtual media session after the KVM session is closed, you can reserve the virtual media session. If the virtual media session is reserved, it will remain active when the associated KVM session is closed. In addition, the virtual media session can only be accessed by the user to which it is reserved.
  • Page 116 Virtual Media...

  • Page 117: Managing Your Remote Console Switch Using The On-Board Web Interface

    The on-board web interface is not supported on 2161DS Remote Console Switches so switches of this model cannot be migrated. Use the Remote Console Switch Software to manage 2161DS Remote Console Switches; see the Dell Remote Console Switch Software User’s Guide or help for more information. All other Remote Console Switches support the on-board web interface and may be migrated.

  • Page 118: Viewing And Configuring Remote Console Switch Parameters

    KVM sessions. See the Dell Remote Console Switch Software User’s Guide for more information. Viewing and Configuring Remote Console Switch Parameters The Configure tab allows you to display a list of categories covering a wide range of parameters for your Remote Console Switch.
  • Page 119 The Encryption Levels option allows you to specify the type of encryption to be used for video, keyboard, and mouse sessions. You can select multiple methods when a new client connection is requested. The Remote Console Switch negotiates for the highest enabled encryption method. The Connection Sharing options indicate which sharing options are enabled.

  • Page 120: Setting Up User Accounts

    Figure 6-1. Remote Console Switch Sessions Window Setting Up User Accounts When you select the Users category, the on-board web interface will retrieve and display a list of usernames and current access levels from the Remote Console Switch. You can add, modify, or delete users in this listing. You can assign three access levels: User, User Administrator, and Remote Console Switch Administrator.
  • Page 121 Table 6-1. User Access Level Rights Operations Remote Console User User Switch Administrator Administrator Configure network & global settings (security mode, time-out, Simple Network Management Protocol (SNMP)) Reboot FLASH upgrade Administer User Accounts Monitor server status Target Device Access Assigned by Admin NOTE: Preemptions listed in Table 6-1 only apply to remote clients.
  • Page 122 Figure 6-2. Users Window To add or modify a user: 1 Click the Configure tab in the on-board web interface, then click the Users category in the left column. 2 Click the Add User button on the right side of the window to add a new user.
  • Page 123 3 Type the username and password you wish to assign to the user and then verify the password by typing it in the Verify Password field. The password must be 5-16 characters and contain alphabetical characters of mixed case and at least one number. 4 Select the appropriate access level you wish for this user from the drop- down list.

  • Page 124: Locking And Unlocking User Accounts

    5 Click Save to save the settings and return to the main on-board web interface window. To change the user password: 1 Click the Configure tab in the on-board web interface, then click the Users category in the left column. 2 Click a user name in the Users column to modify an existing user.

  • Page 125: Enabling And Configuring Snmp

    If an account becomes locked, it will remain locked until the duration time has elapsed, the Remote Console Switch is power-cycled, or an Administrator unlocks the account. A User Administrator may unlock only user accounts, whereas a Remote Console Switch Administrator may unlock any type of account.
  • Page 126 In the SNMP category, you can enter system information and community strings. You may also designate which stations can manage the Remote Console Switch as well as receive SNMP traps from the switch. For more information on traps, see "Enabling Individual SNMP Traps" on page 111 in this chapter.

  • Page 127: Enabling Individual Snmp Traps

    An SNMP trap is a notification sent by the Remote Console Switch to a management station indicating that an event has occurred in the Remote Console Switch that may require further attention. The Dell OpenManage IT Assistant software is the event manager. You can specify what SNMP traps are sent to the management stations by simply clicking the appropriate check boxes in the list.

  • Page 128: Viewing And Resynchronizing Server Connections

    Figure 6-6. SNMP Traps Window Viewing and Resynchronizing Server Connections The Servers category retrieves and displays the servers that exist in the on- board web interface database as well as information on how the servers are connected to the selected Remote Console Switch. The Path column displays the current server connection.

  • Page 129: Modifying A Server Name

    Figure 6-7. Servers Window Modifying a Server Name You can use the on-board web interface to rename a server from a remote workstation rather than from the OSCAR interface of the Remote Console Switch. To modify a device name: 1 In the Server category, click the name of the server whose name you wish to change.

  • Page 130: Viewing And Configuring Tiered Switch Connections

    2 Type the name you want to assign to the server. Names must be 1-15 characters, include alphabetical characters, and may not include spaces or special characters with the exception of hyphens. 3 Click Save. The name you have supplied is updated in both the Remote Console Switch and local client database.

  • Page 131: Viewing The Sips And Iq Modules

    Viewing the SIPs and IQ Modules The Server - SIPs category lets you view the SIPs and IQ modules in your system, their port, and Electronic ID number (EID) as well as their type and connection device. You can also view the SIP status. A green circle indicates that the SIP is online.

  • Page 132: Viewing Remote Console Switch Version Information

    IQ modules provides support for Sun and Serial connections. NOTE: To determine if an item identified as PS/2 or USB is a Dell SIP or an Avocent brand IQ module, access the SIPs Versions panel. For more information see "SIPs Subcategory" on page 117.

  • Page 133: Sips Subcategory

    Figure 6-11. Firmware Version Window SIPs Subcategory The SIPs sub-category allows you to view version information. Clicking on the EID displays a window that allows you to upgrade the SIP firmware and to reset the SIPs if connected to a tiered switch. Selecting the Enable Auto-Upgrade for all SIPs check box causes all subsequently connected SIPs to have their firmware upgraded to that available on the Remote Console Switch.
  • Page 134 Figure 6-12. SIPs Firmware Version Window To view version information for a SIP: 1 Click the Configure tab in the on-board web interface, then click the SIPs subcategory from the Versions category in the left column. 2 Click the EID of the SIP for which you want to view the firmware version. Managing Your Remote Console Switch Using the On-board Web Interface...
  • Page 135 Figure 6-13. SIP Version Window On occasions when a tiered switch is not recognized by the Remote Console Switch, it may be necessary to reset the SIP which connects the tiered switch to the Remote Console Switch. This can be done using the Reset SIP button in the SIPs subcategory.

  • Page 136: Upgrading Firmware

    3 Click Reset SIP. A message appears warning you that this function is reserved for tiered switches and that resetting the SIP may result in the need to reboot the server. 4 Click OK to continue. -or- Click Cancel to return to the SIPs subcategory. Upgrading Firmware You can upgrade the firmware for either the Remote Console Switch or the SIPs.
  • Page 137 Figure 6-14. Upgrade Switch Firmware Window 4 Click the Upgrade button. The Upgrade button dims and a progress message and progress bar appears. 5 When the upgrade is complete, the Remote Console Switch will reboot. NOTICE: Do not power down the Remote Console Switch while it is upgrading. You can upgrade firmware for all SIPs of a given type.
  • Page 138 Figure 6-15. Upgrade SIP Firmware Window 4 Click Upgrade. The Upgrade button dims. The Last Status column will display either In Progress or Succeeded, depending on the status of each SIP upgrade. A firmware upgrade currently in progress message displays until all of the selected SIP types are upgraded.

  • Page 139: Controlling User Status

    Figure 6-16. SIP Version Window 4 Compare the current information to the Firmware Available field to see the firmware upgrade available for the SIP. (You can load firmware even if the current and available versions are the same. In some cases, you can downgrade the SIP to an older, compatible version.) 5 Click the Load Firmware button.
  • Page 140 Figure 6-17. User Status Window To disconnect a user session: 1 Click the Status tab in the on-board web interface. A list of users and their connection information appears. 2 Click the check box for one or more users that you wish to disconnect. 3 Click the Disconnect Session button.

  • Page 141: Rebooting Your System

    Rebooting Your System You can reboot the Remote Console Switch through the Tools tab in the on- board web interface. When clicked, Reboot Remote Console Switch will broadcast a disconnect message to any active users, then log out the current user and immediately reboot the Remote Console Switch.

  • Page 142: Managing User Databases

    NOTE: You may leave the password field blank if you do not want to require a password for accessing the configuration file. 4 Click Browse and navigate to a location to save the Configuration file. The location appears in the Save To field. 5 Click Save.
  • Page 143 To save a user database from a Remote Console Switch: 1 Click the Tools tab in the on-board web interface. The Tools window appears. 2 Click the Save Remote Console Switch User Database button. The Save Remote Console Switch User Database window appears. 3 Click Browse and navigate to a location to save the user database file.

  • Page 144: Installing A Web Certificate

    Installing a Web Certificate A web certificate allows you to enter the on-board web interface on a web browser without having to acknowledge the Remote Console Switch as a trusted web server each time you access the on-board web interface. Using the Install Web Certificate window, you can create a self-signed openssl certificate.

  • Page 145: Managing Pdus

    NOTE: This feature is only available on the 2321DS Remote Console Switch. NOTE: Refer to dell.avocent.com for a list of supported PDUs. To configure a PDU: 1 Click the Configure tab in the on-board web interface, then click the PDUs category in the left column for a list of PDUs.
  • Page 146 3 In the PDU settings box, change the PDU name, set the cycle delay time, enable or disable the current protection, enable or disable the audible alarm and set the minimum amps and maximum amps in the Inlet Parameters field. To configure a device connected to a PDU: 1 Click the Configure tab in the on-board web interface, then click the PDUs category in the left column for a list of PDUs.
  • Page 147 - or - Click the Cycle button to reboot the selected outlet(s). 4 Click Save. Managing Your Remote Console Switch Using the On-board Web Interface...
  • Page 148 Managing Your Remote Console Switch Using the On-board Web Interface...

  • Page 149: Migrating Your Remote Console Switch

    The on-board web interface is not supported on 2161DS Remote Console Switches so switches of this model cannot be migrated. Use the Remote Console Switch Software to manage 2161DS Remote Console Switches; see the Dell Remote Console Switch Software User’s Guide or help for more information.

  • Page 150: Upgrading Firmware Using The Amp

    Upgrading Firmware Using the AMP Before starting the migration process (see "Migrating Remote Console Switches to the On-board Web Interface" on page 135), use the AMP to upgrade the firmware to a version that supports the on-board web interface. The SIPs can be upgraded individually or simultaneously. When an upgrade is initiated, you will see a progress bar.

  • Page 151: Migrating Remote Console Switches To The On-Board Web Interface

    Click File System and browse to the location on your file system where the FLASH file is located. Click Open. 3 Click the Upgrade button. The Upgrade button dims and a progress message appears. 4 When the upgrade is complete, a message prompting you to confirm a reboot appears.
  • Page 152 2 All switches that qualify for migration will appear in the Available Remote Console Switches list. Select the switch you wish to migrate and click the > button to move the switch to the Remote Console Switches to migrate list. NOTE: If the Remote Console Switch you want to migrate is not available in the Migration Wizard, you may have exited the AMP before the firmware upgrade was...

  • Page 153: Using The Resync Wizard

    Using the Resync Wizard Complete the Resync Wizard to synchronize the local database and the Remote Console Switch database. NOTE: The Resync button is only available for switches with firmware supporting the on-board web interface. To launch the Resync Wizard: 1 Click the Remote Console Switches tab in the Explorer.
  • Page 154 Migrating Your Remote Console Switch...

  • Page 155: Ldap Feature For The Remote Console Switch

    DNS name spaces are usually depicted. The suite of Dell Remote Console Switches is designed to support a single tree of domains that are deployed in either a shallow or deep hierarchical name structure.

  • Page 156: Domain Controller Computers

    Dell Remote Console Switches can gracefully handle situations where some Domain Controllers are not available on the network. DNS SRV records are used for this purpose so the Dell Remote Console Switches always attempt to contact alternative Domain Controllers at the “nearest” site first, depending on the administrative settings configured in the SRV records.

  • Page 157: Attributes

    Dell to simplify the administration of access controls; such extensions are usually referred to as “schema extensions” and are at the heart of the Dell Extended Schema feature described in this document. These schema extensions provide customized object classes to...

  • Page 158: Standard Schema Versus Dell Extended Schema

    Standard Schema versus Dell Extended Schema To provide the greatest flexibility in the multitude of customer environments, Dell provides a group of objects that can be configured by the user depending on the desired results. Dell has extended the schema to include an Association, Device, and Privilege object.

  • Page 159: Standard Installation

    Care will have to be taken to correctly configure a Remote Console Switch that is designated in this manner. In addition, using the Dell Schema Extensions makes it easier to search on and identify switch devices. A switch that is configured using a computer device object will be searched on along with every computer device within the Active Directory structure.

  • Page 160: Configure The Override Admin Account

    Configure the Override Admin Account Should a network failure occur, an account is provided that may be used regardless of the unit’s ability to authenticate against an LDAP server. Before configuring other settings, this account should be configured. NOTE: You must be logged in as Admin with no password to perform this operation. To configure the Override Admin Account in the on-board web interface: 1 Click the Configure tab, then click Users - Override Admin.

  • Page 161: Configuring The Network Time Protocol Settings

    Figure 8-1. On-board Web Interface - Network Subcategory Configuring the Network Time Protocol Settings The switch must have access to the current time to verify that certificates have not expired. You can configure the switch to request time updates from the network time server (NTP).

  • Page 162: Configuring The Ldap Authentication Parameters

    Entering Authentication Parameters If you plan to install the Dell Extended Schema, enter only the RCS and Root Domains that will be used. If you elect not to use the Dell Extended Schema, the RCS Switches and access controlled SIPs in your installation will be configured as Computer Objects within Active Directory.
  • Page 163 Figure 8-2. On-board Web Interface - Authentication Panel Local/LDAP and Parameters LDAP Feature for the Remote Console Switch...
  • Page 164 Radio Button to indicate which Active Directory (AD) object classes are used to store information related to authorization. For the default Standard schema, Microsoft Active Directory objects are used. When using the Extended schema, the extra Dell object classes are added. RCS Domain...

  • Page 165: Ldap Ssl Certificates

    Access Control The value of this field specifies which attribute in the LDAP Attribute directory is to be used to contain discretionary access control (Standard information and is only enabled when Standard Schema is schema set only) selected. The Access Control Attribute is chosen from among the attributes in the LDAP directory object representing the group whose membership includes both the user and the appliance or attached computer that you are trying to access.
  • Page 166 Select Start - Control Panel - Add or Remove Programs. Select Add/Remove Windows Components. In the Windows Components Wizard, select the Certificate Services check box. Select Enterprise root CA as CA Type and click Next. Enter Common name for this CA, click Next, and click Finish. 2 Enable SSL on each of your domain controllers by installing the SSL certificate for each controller.
  • Page 167 Country Name (2 letter code) [GB]:<US> State or Province Name (full name) [Berkshire]:<Texas> Locality Name (eg, city) [Newbury]:<Austin> Organization Name (eg, company) [My Company Ltd]:<Dell, Inc.> Organizational Unit Name (eg, section) []:<Round Rock> Common Name (eg, your name or your server's hostname) []:<Appliance DNS Name or IP>...
  • Page 168 7 On the File To Export screen enter or browse to a filename and path for the exported certificate. Press the Next button. 8 Press the Finish button. The resulting certificate file is properly formatted and readable by OpenSSL. In general, it will be necessary to upload the CA certificate only once; however, it will have to be uploaded again if the certificate is revoked, if it expires, or if “Restore Factory Defaults”...
  • Page 169 Figure 8-4. On-board Web Interface - Send Certificate Button Description Browse Browse to a certificate file by opening a File Chooser dialog and allowing a user to choose a certificate file. View Certificate Displays the current Remote Console Switch certificate. Send Sends the certificate to the Remote Console Switch.

  • Page 170: Login Timeout

    Login Timeout In cases where there is a large enough directory tree to cause LDAP authentication to perform slowly, the Sessions window includes a Login Timeout function with a default timeout of 30 seconds. The login timeout is the time from which the user presses the OK button on the Login dialog box until there is no response from the appliance.

  • Page 171: Configuring Group Objects

    The following display is an example of the CA certificate information: 1 From the Client, download CA certificate into the appliance. 2 From the serial console Main Menu, type option 8 to display the LDAP CA Certificate. The appliance will display the following types of information: Begin CA certificate information display subject= /DC=msft/DC=ldaptest/CN=MyCertificate issuer= /DC=msft/DC=ldaptest/CN=MyCertificate...
  • Page 172 There are three permission levels available. In increasing order of access they are, “KVM User”, “KVM User Admin” and, the most powerful level, “KVM Appliance Admin.” NOTE: If the KVM User access level is not being used, SIP objects will not need configuration as both Administrator permissions have access to all SIPs by default.
  • Page 173 Table 8-2. LDAP (Group Attribute Authorization) Operation KVM Appliance KVM User Admin KVM User Admin Preemption Allowed to preempt Allowed to preempt another another Appliance User Admin. Permission Admin or a User Admin. must be configured for each Permission must be target device by including configured for each the target device in the...

  • Page 174: Active Directory Object Overview For Standard Schema

    Configure Yes – Permission must Yes – Permission must be port settings be configured for each configured for each appliance by including appliance by including the the appliance in the appliance in the appropriate appropriate Group Group object in the object in the Directory.

  • Page 175: Dell Extended Schema Active Directory Object Overview

    8 Add the computer objects for the access controlled SIPs to the KVM User Group. Dell Extended Schema Active Directory Object Overview For each of the physical Remote Console Switches on the network that you want to integrate with Active Directory for Authentication and...
  • Page 176 the physical switch and one Association Object. The Association object is used to link together the users or groups with a specific set of privileges to one or more SIPs. This model provides an Administrator maximum flexibility over the different combinations of users, RCS privileges, and SIPs on the Remote Console Switch without adding too much complexity.
  • Page 177 Figure 8-6. Typical Setup for Active Directory Objects Association Object User(s) Group(s) Privilege Object RCS Device Object(s) RCS Privilege Object You can create as many or as few association objects as you want or need. However, you must create at least one Association Object, and you must have one RCS Device Object for each Remote Console Switch on the network that you want to integrate with Active Directory for Authentication and Authorization.
  • Page 178 Objects in AO2, and RCS2 as RCS Devices in AO2. See “Adding Remote Console Switch Users and Privileges to Active Directory with Dell Schema Extensions” for detailed instructions. Figure 8-8 shows how you can set up the Active Directory Objects in multiple domains.
  • Page 179 User1 is in Domain1, and user2 and user 3 are in Domain2. You want to give user1 and user 2 an administrator privilege to both Remote Console Switches and give user3 a login privilege to the RCS2. Figure 8-8. Setting Up Active Directory Objects in Multiple Domains Domain 1 Domain 2 Group1...

  • Page 180: Configuring Active Directory With Dell Schema Extensions To Access Your Rcs

    Dell Schema Extender utility or you can use the LDIF script file. NOTE: The Dell organizational unit will not be added if you use the LDIF script file. The LDIF files and Dell Schema Extender can be obtained at dell.com/support.

  • Page 181: Installing The Dell Extension To The Active Directory Users And Computers Snap-In (Optional)

    Active Directory Remote Console Switch Objects. The installation is described in the following section, “Opening the Active Directory Users and Computers Snap- In.” If you do not install the Administrator Pack, then you cannot view the Dell SIP Object in the container.

  • Page 182: Adding Users And Privileges To Active Directory With Dell Schema Extensions

    Creating a SIP Object 1 In the MMC Console Root window, right-click a container. 2 Select New - Dell SIP Object. This opens the New Object window. 3 Type a name for the new object. This name must match the Remote Console Switch Name that you will type in step 4 of “Configuring the...

  • Page 183: Using Dell Association Objects Syntax

    Each of these new object classes is defined in terms of various combinations (hierarchies) of default Active Directory classes, together with Dell unique attribute types. Each of the Dell unique attribute types is defined in terms of a default Active Directory attribute syntax.

  • Page 184: Creating An Association Object

    To create an association object: 1 In the Console Root (MMC) window, right-click a container. 2 Select New - Dell SIP Object to open the New Object window. 3 Type a name for the new object. 4 Select Association Object.

  • Page 185: Console Redirection Access Security

    RCS Client, perform the following steps: 1 Create a Dell SIP object for each SIP that the User(s) is (are) allowed to access. 2 Create an Active Directory User account for each of the users to be controlled.

  • Page 186: Using Active Directory To Log In To The Remote Console Switch

    3 Create a DPO. Do not check any of the three boxes on the “KVM Appliance Privileges” tab. Check the Console Redirection Access box on the “KVM SIP Privileges” tab. NOTE: If you check any of the KVM Appliance Privileges check boxes and you check the Console Redirection Access box, the normal User Privileges associated with the privilege level checked in the KVM Appliance Privileges box will take precedence over the Console Redirection Access checkbox, and the user will still be able to...

  • Page 187: Frequently Asked Questions

    SIP via the OSCAR interface at the console switch. The Dell Standard Schema and the Dell Extended Schema use specific object classes in the Microsoft Windows Active Directory to represent SIPs. The Microsoft standard naming conventions for these object classes prohibit the use of special characters or spaces.
  • Page 188 Association Object, Remote Console Switch user objects, and SIP Device Objects (including Association Object) must be universal groups. Can these Dell-extended objects (Dell The Association Object and the Association Object, Dell Remote Privilege Object must be in the same Console Switch Device, and Dell domain.
  • Page 189 What can I do if I cannot log Troubleshoot as follows: into the Remote Console • If no domain name is specified, the Switch using Active Directory local database is used. To login when authentication? How do I AD authentication isn't working, use troubleshoot the issue? the default local admin account.
  • Page 190 LDAP Feature for the Remote Console Switch...

  • Page 191: Keyboard And Mouse Shortcuts

    Appendix A: Remote Console Switch Software Keyboard and Mouse Shortcuts Table B.1: Divider Pane Keyboard and Mouse Shortcuts Operation Description Navigates between the split-screens and gives focus to the last element that had focus. Gives focus to the divider. Left or Up Arrow Moves the divider left if the divider has the focus. Right or Down Moves the divider right if the divider has the focus.
  • Page 192 Table B.2: Tree View Control Keyboard and Mouse Shortcuts Operation Description Down Arrow Deselects the existing selection and selects the next node below the current focus point. Spacebar Alternately selects/deselects the node that currently has the focus. Enter Alternately collapses/expands the node that has focus. Only applies to nodes that have children.
  • Page 193 Table B.3: Keyboard and Mouse Operations for the Unit List Operation Description Shift + Page Extends selection down one page. Down Shift + Mouse Deselects any existing selection and selects the range of rows Click between the current focus point and the row the mouse pointer is over when the mouse is clicked.
  • Page 194 Appendix A: Remote Console Switch Software Keyboard and Mouse Shortcuts...
  • Page 195 Appendix B: TCP Ports The following table lists the functions performed by the Remote Console Switch and which ports are used. Table B-1. Ports Used Port Function TCP 80/443 Default HTTP/HTTPS. TCP 2068/8192 Video Viewer video, keyboard, mouse, user authentication, and virtual media.

  • Page 196: B Appendix B: Tcp Ports

    Appendix B: TCP Ports...

  • Page 197: C Appendix C: Mibs And Snmp Traps

    Appendix C: MIBs and SNMP Traps This appendix provides formatted information drawn from the Management Information Bases (MIBs) written for Dell 2161DS-2/4161DS/2321DS Remote Console Switches. Sections in this guide follow MIB groups and provide explanation and definitions for the terms used to define MIB objects.

  • Page 198: Mib Groups

    Figure C-1. Dell Remote Console Switch MIB Structure MIB Groups Product ID Group (dsProductID) 1.3.6.1.4.1.10418.3.3.1.1 Product ID group objects are shown in Table C-1. The primary purpose of the Product ID group is for management station to uniquely identify the manufacturer, model, product version and firmware version of the Remote Console Switch.
  • Page 199 Table C-1. Product IP Group Objects Object Type Description dsProductIDDisplayName Product name in UTF8. 1.3.6.1.4.1.10418.3.3.1.1.1 dsProductIDVendor Product vendor name in 1.3.6.1.4.1.10418.3.3.1.1.3 UTF8. ProductIDProductVersion Global product version in 1.3.6.1.4.1.10418.3.3.1.1.4 UTF8. dsProductIDDModuleF The D module firmware 1.3.6.1.4.1.10418.3.3.1.1.5 WVersion version string in UTF8. dsProductIDMainboardF The main board firmware 1.3.6.1.4.1.10418.3.3.1.1.6...
  • Page 200 Object Type Description dsProductIDVendor Product vendor name in 1.3.6.1.4.1.10418.3.3.1.1.3 UTF8. ProductIDProductVersion Global product version in 1.3.6.1.4.1.10418.3.3.1.1.4 UTF8. dsProductIDDModuleF The D module firmware 1.3.6.1.4.1.10418.3.3.1.1.5 WVersion version string in UTF8. dsProductIDMainboardF The main board firmware 1.3.6.1.4.1.10418.3.3.1.1.6 WVersion version string in UTF8. dsProductIDStatus Reports the operating state 1.3.6.1.4.1.10418.3.3.1.1.7 of the product based on a...
  • Page 201 SIP Group (dsSIP) 1.3.6.1.4.1.10418.3.3.1.2 SIP group objects are shown in Table C-2. The SIP group objects are structured in a table format and contain information on SIPs connected to the Remote Console Switch, such as SIP’s boot, application and hardware version.
  • Page 202 The status of the SIP . 1.3.6.1.4.1.10418.3.3.1.2.1.1.7 SNMP Trap Object Group This section describes the variables sent to Dell 2161DS-2/4161DS Remote Console Switches. It provides additional information about a trap or an alert generated by an event on the RCS. The following objects are for generation of traps.
  • Page 203 User Name Description This object is sent in a trap to identify the name of the user for which the trap condition occurred. If the trap condition occurred as a result of activity on the local port (OSD), then the value of this object will be the following string: local port.
  • Page 204 Current Image Version 1.3.6.1.4.1.10418.3.2.6.5 Description This object is sent in a trap to identify the version of the software image that the Remote Console Switch is currently running. Syntax UTF8String (SIZE (0.32)) Image Upgrade Results Variable Name dsTrapObjectImageUpgradeResults 1.3.6.1.4.1.10418.3.2.6.6 Description This object is sent in a trap to report the results of an FTP , TFTP , or ASMP image upgrade.
  • Page 205 SIP Identification Description This object is sent in a trap to identify the SIP for which the trap condition occurred. Syntax UTF8String (SIZE (0.32)) Tiered Switch Identification Variable Name dsTrapObjectTieredSwitchName 1.3.6.1.4.1.10418.3.2.6.9 Description This object is sent in a trap to identify the tiered switch for which the trap condition occurred.
  • Page 206 The contents will be a Dell Application Message Packet with the address, size, and command header removed. The parameters of the message will depend on the specific problem the firmware is designed to detect and report.
  • Page 207 Device Identification Description This object is sent in a trap to identify the device for which the trap condition occurred. Syntax UTF8String (SIZE (0.32)) Warning/Alarm Condition Variable Name dsTrapObjectAlarmCondition 1.3.6.1.4.1.10418.3.2.6.16 Description This object is sent in a trap to identify Warning/Alarm activity for the device on which the trap condition occurred.
  • Page 208 User Account Unlocked Reason Variable Name dsTrapObjectUnlockReason 1.3.6.1.4.1.10418.3.2.6.19 Description This object is sent in a trap to explain the reason for which a user account has been unlocked. Syntax UTF8String (SIZE (0.64)) IP Address Variable Name dsTrapObjectIPAddress 1.3.6.1.4.1.10418.3.2.6.20 Description This object is sent in a trap to identify the IP address for which a trap condition occurred.
  • Page 209 Type of SIP Image Variable Name dsTrapTrapObjectTypeOfImage 1.3.6.1.4.1.10418.3.2.6.22 Description This object is sent in a trap to report the type of software image for which the trap condition occurred. Syntax SyntaxINTEGER {boot(1),app(2)} Virtual Media Drive Access Mode Variable Name dsTrapObjectVirtualMediaDriveAccessMode 1.3.6.1.4.1.10418.3.2.6.23 Description This object is sent in a trap to report the access mode associated...
  • Page 210 (continued) Image Upgrade Result Code Syntax SyntaxINTEGER { imageUpgradeTftpNoSocket(1), -- TFTP No Socket imageUpgradeTftpConnectFailure(2), -- TFTP server TFTP connect failed imageUpgradeTftpRequestDenied(3), -- TFTP server request denied imageUpgradeTftpBadPacket(4), -- TFTP err - non-data packet received imageUpgradeTftpOOS(5), -- TFTP err - too many packets out of sequence imageUpgradeTftpTooBig(6), -- TFTP err -...

  • Page 211: Enterprise Traps

    MIB modules, which contain variables that can be set or read to provide information on the RCS. This section describes the traps that are generated by the Dell 2161DS- 2/4161DS SNMP agent. The enterprise-specific traps described in Table C-3 belong to the MIB enterprise identified by OID 1.3.6.1.4.1.10418.3.2.6, and...
  • Page 212 Table C-3. Enterprise Specific Traps Trap Trap Message Severity Description The Remote Informational The Remote Console Switch is in the process Console Switch of rebooting. is rebooting. The name of the user who initiated the Command reboot is contained in issued by user: dsTrapObjectUserName.
  • Page 213 Trap Trap Message Severity Description Video session Informational A video session has been terminated by terminated. another user. Command The name of the user who terminated the issued by user: session is contained in %s. Terminated dsTrapObjectUserName. user: %s. Server: The name of the user who was terminated from the session is contained in dsTrapObjectTargetUserName.
  • Page 214 Trap Trap Message Severity Description Result text: %s. Informational The result of an FTP , TFTP , or ASMP image Results code: upgrade. New user added Informational A new user has been added to the local user to local user database.
  • Page 215 Trap Trap Message Severity Description Server name Informational The name of a server has changed. changed. Old The previous name of the server is contained name: %s. New in dsTrapObjectOldServerName. name: %s. The new name of the server is contained in Attached to SIP: dsTrapObjectServerName.
  • Page 216 Trap Trap Message Severity Description Configuration Informational The Remote Console Switch has loaded a file loaded in the configuration file. Remote Console The name of the user who commanded the Switch. Remote Console Switch to load the Command configuration file is contained in issued by user: dsTrapObjectUserName.
  • Page 217 Trap Trap Message Severity Description Subsystem Informational The Remote Console Switch has started a Upgrade started. Subsystem Upgrade. Device ID: %s. This can be a download from the DModule to the main board, or an SIP or other subsystem download from the main board. Information about the subsystem being updated is stored in the dsTrapObjectFirmwareCondition object.
  • Page 218 Trap Trap Message Severity Description Subsystem Informational The Remote Console Switch has detected a upgrade failed. special condition resulting in a failed Device ID: %s. subsystem update. The condition has been recorded is stored in the dsTrapObjectFirmwareCondition object. Warning Minor The Remote Console Switch has detected a condition.
  • Page 219 Trap Trap Message Severity Description User account Minor A user account has been unlocked. has been The IP address of the client that originated unlocked. the unlock request is contained in Client IP dsTrapObjectIPAddress. Address: %s. When the user account is unlocked by an Command appliance reboot or by the expiration of the issued by user:...
  • Page 220 Trap Trap Message Severity Description SIP image Informational A software image upgrade has started on an upgrade started. SIP . Command The name of the user who initiated the SIP issued by user: upgrade is contained in %s. Image type: dsTrapObjectUserName.
  • Page 221 Trap Trap Message Severity Description SIP image Informational The result of an SIP software image upgrade. upgrade result. The image upgrade result is contained in Result: %d. dsTrapObjectSipImageUpgradeResult. Upgrade was The name of the user who initiated the SIP started by user: upgrade is contained in %s.
  • Page 222 Trap Trap Message Severity Description Remote virtual Informational A remote Virtual Media session to a server has media session started. A video session to the server must started. User: have been established by the same user prior %s. Server: %s. to starting the VM session.
  • Page 223 Trap Trap Message Severity Description Remote virtual Informational A user established a reserved remote virtual media session media session. has been The name of the user who has established a reserved. User: reserved virtual media session is contained in %s. Server: %s. dsTrapObjectUserName.
  • Page 224 Trap Trap Message Severity Description Remote virtual Informational A remote virtual media drive has been media drive has unmapped. been unmapped. The name of the user who has established the User: %s. Server: virtual media session is contained in %s Drive Type: dsTrapObjectUserName.
  • Page 225 Trap Trap Message Severity Description Local video Informational A local virtual media session has been session terminated or preempted by another user. terminated. The name of the user who terminated or Command preempted the VM session is contained in issued by user: dsTrapObjectUserName if available.
  • Page 226 Trap Trap Message Severity Description CA Certificate Informational The Remote Console Switch has loaded a CA file loaded in the Certificate file. Remote Console The name of the user who commanded the Switch. Remote Console Switch to load the CA Command Certificate file is contained in issued by user:...

  • Page 227: D Appendix D: Flash Upgrades

    Appendix D: FLASH Upgrades Upgrading the Remote Console Switch The Remote Console Switch FLASH upgrade feature allows you to update your Remote Console Switch with the latest firmware available. You can upgrade the switch firmware either through a serial console or directly in the OSCAR interface or the on-board web interface.
  • Page 228 4 Verify that the Remote Console Switch is turned on. After approximately 40 seconds, the Remote Console Switch sends a message, Dell Remote Console Switch Ready ... Press any key to continue. Press any key to access the main menu. The Remote Console Switch main menu appears.
  • Page 229 15 When the upgrade is complete, the startup message from step 4 appears on the terminal screen. Upgrading Remote Console Switch Firmware in the OSCAR interface You can upgrade the Remote Console Switch firmware version directly from the OSCAR interface. If using IPv4 mode, you may use either a TFTP server or an FTP server.

  • Page 230: Upgrading The Sip Module Firmware

    5 In the IP address field, type the IP address of the TFTP or FTP server where the Remote Console Switch firmware FLASH file is located. 6 In the Filename field, type the directory path and filename of the firmware FLASH file.
  • Page 231 Switch after an firmware upgrade. SIPs that have already been discovered but which are not attached to the Remote Console Switch during the firmware upgrade must be upgraded manually. Figure D-2. SIP Status Dialog Box 3 Click one or more types of modules to upgrade. Click Upgrade. 4 The SIP Upgrade dialog box displays.
  • Page 232 3 Click SIP to view individual SIP module version information. The SIP Select dialog box displays. 4 Select a SIP module to upgrade and click the Version button. The SIP Version dialog box displays. 5 Click the Load Firmware button. The SIP Load dialog box displays. 6 Click OK to initiate the upgrade and return to the Status dialog box.

  • Page 233: E Appendix E: Technical Specifications

    Specifications Table E-1. 2161DS-2/4161DS Remote Console Switch Product Specifications Server Ports Number Types Dell PS/2 and USB SIP modules. Avocent brand PS/2, PS2M, USB, Sun and serial IQ modules. Connectors RJ-45 Sync Types Separate horizontal and vertical Plug and Play...
  • Page 234 Table E-2. 2321DS Remote Console Switch Product Specifications Remote Console Switch Product Specifications Server Ports Number Types Dell PS/2 and USB SIP modules. Avocent brand PS/2, PS2M, USB, Sun and serial IQ modules. Connectors RJ-45 Sync Types Separate horizontal and vertical...
  • Page 235 Table E-2. 2321DS Remote Console Switch Product Specifications Remote Console Switch Product Specifications Type Serial RS-232 Connector RJ-45 Analog Port Sets Number Type PS/2, USB, VGA and ACI Connectors PS/2 miniDIN, 15 pin D, RJ-45 Serial Power Control (PDU) Port Number Type RS-232 serial...
  • Page 236 Table E-2. 2321DS Remote Console Switch Product Specifications Remote Console Switch Product Specifications Safety and EMC Approvals and Markings UL / cUL, CE - EU, N (Nemko), GOST, C-Tick, NOM / NYCE, MIC (BCC), SASO, GS, IRAM, FCC, ICES, VCCI, SoNCAP , SABS, Bellis, FIS/ Kvalitet, Koncar, KUCAS, INSM, Ukrtest, STZ Appendix E: Technical Specifications...

  • Page 237: Appendix F: Technical Support

    1 Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2 Check our web site at dell.com/support to search the knowledge base or use the on-line service request. 3 Call the Dell Technical Support location nearest you.
  • Page 238 Appendix F: Technical Support...

  • Page 239: Index

    32 interface, 107 Active Directory adding users and privileges with Dell Schema Extensions, 166 CA certificate, 149, 151, 154 configuring group objects Cascade switch, 26 with, 155 configuring with Dell Schema...
  • Page 240 126 Dell Extended Schema AD object overview, 159 comparing standard schema Group objects, 155 with, 142 using Dell Association Objects syntax, 167 Dell Schema Extensions adding remote console switch Installation and setup users and privileges with, 166 of the on-board web interface, 32...
  • Page 241 configuring using the OSCAR interface, 50 Language Network time protocol setting using the on-board web settings, 145 interface, 115 setting using the OSCAR Noise Adjust Threshold, 76 interface, 47 LDAP authentication parameters, 146 overview, 6, 139 On-board web interface SSL certificates, 149 migrating switches from the Remote Console Switch Software, 101...
  • Page 242 Port Expansion Module. See using the OSCAR interface, 52 PEM. using the Viewer, 78 Power indicator, 17 Screen capturing, 83 Preemption Screen Delay Time, 42 using the on-board web Screen saver, 45 interface, 104 Secure Socket Layer. See SSL using the OSCAR interface, 54 using the Viewer, 84 Security overview, 3...
  • Page 243 SNMP SIP , 117 viewing and configuring enterprise Traps, 195 connections, 114 MIBs, 181 traps, 111, 181 Time Between Servers, 77, 80 using the on-board web interface Toolbar Hide Delay Time, 69 configuring settings, 110 Trap Destination enabling/configuring, 109 using the on-board web Soft switching, 37 interface, 111 SSL certificates, 149...
  • Page 244 Viewer adjusting, 68 adjusting resolution, 71 expanding and refreshing, 70 features of, 67 Virtual media configuring using the on-board web interface, 93 configuring using the OSCAR interface, 90 launching using the Viewer, 95 overview, 3, 89 Index...

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