General Questions - Philips SGC2910BB/27 User Manual

FAQs
EN
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Question
When I plug my SGC2910 in and Windows runs through the detection process it asks me for my Windows CD . I
do not have a Windows CD as it was not supplied with my computer so what do I do?
Answer 1
Check and verify that you have the Windows CD .
If you have the Windows CD, you should insert it into your CD-ROM drive. The actual files that Windows is
looking for when you are trying to install the SGC2910 are called Cab files and these are usually found in a
directory on your Windows CD (Win98 if you have Windows 98SE or Win9x if you have Windows ME) . You will
need to select the appropriate CD-ROM directory when asked by Windows. The necessary files will then by
copied to your PC .
Answer 2
Win98SE and ME may require the Windows CD to complete the installation .
Some PC manufacturers do not provide a Windows CD with their computer when they ship it to the customer .
The actual files that Windows is looking for when you are trying to install the SGC2910 are called Cab files and
these are usually found in a directory on your Windows CD (Win98 if you have Windows 98 or Win9x if you
have Windows ME) . However, if the manufacturer did not give you a CD then they may have made a backup of
these files somewhere on your hard drive.
The standard location to place these files is the C:\Windows\Options\Cabs directory or, sometimes, simply the
C:\Cabs directory. You can also try the C:\Windows\System32\Drivers directory for the location of the files. The
last possible location to place these files is C:\Win98 or C:\Win9x.
When the Windows installer for the SGC2910 asks you for your Windows CD simply click OK - it will come
back to you saying that it can not find a particular file and at the bottom of the window that comes up it will tell
you where it is trying to Copy The Files From in a small window .
Click in this window and delete whatever is in there and try replacing it with one of the above locations . If
neither works then you should get in touch with the company who supplied your PC and ask them where your
Cab files are kept on your PC.

General Questions

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Question
How do I know if my PC game supports USB controllers?
Answer
Check the recommended system specifications on the game's packaging. Check in the game's instruction manual
or readme file. As a last resort you can contact the game publisher for technical support or see if a F.A.Q. can be
found on the publisher's website .
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Question
My SGC2910 does not work with my PC game .
Answer 1
The PC game doesn't support USB controllers .
If the PC game doesn't support USB game controllers you will need to use our Profile Editor software and
create a custom profile. Please consult the SGC2910 instruction manual.
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