Epson 500DN - B Color Inkjet Printer Network Manual
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Epson 500DN - B Color Inkjet Printer Network Manual

Epson 500DN - B Color Inkjet Printer Network Manual

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  • Page 1 Network Guide...

  • Page 2: Copyright And Trademarks

    Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 UnZip,” “Pocket Zip,” and “MacZip” for its own source and binary releases. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice.

  • Page 4: Table Of Contents

    Contents Copyright and Trademarks Safety Instructions Warnings, Cautions, and Notes ..........7 Chapter 1 Introduction About Your Printer .
  • Page 5 Windows Server 2003 ..........34 Windows 2000 .
  • Page 6 Chapter 5 Tips for Administrators Setting an IP Address on the Printer’s Control Panel ......57 Network Menu .

  • Page 7: Safety Instructions

    Safety Instructions Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Safety Instructions...

  • Page 8: Chapter 1 Introduction

    Chapter 1 Introduction About Your Printer Your printer has a built-in Ethernet interface and can connect anywhere on your network using 10Base-T or 100Base-TX. The built-in Ethernet interface, which is called the network interface in this manual, automatically selects the correct standard when it connects to a network.

  • Page 9: Operating Environment

    Rendezvous TCP/IP AppleTalk Features of the Network Interface ❏ Connects your Epson printer using a built-in Ethernet interface, which is called the network interface in this manual, to the network. ❏ Supports multiple protocols. ❏ Supports both 10Base-T and 100Base-TX.

  • Page 10: Network Interface Operation

    ❏ Supports SNMP and MIB. ❏ Supports SNTP (Simple Network Time Protocol). ❏ Supports Bonjour on Mac OS X 10.4 or later. ❏ Supports Rendezvous on Mac OS X 10.3.9. Network Interface Operation Status Light The indicator lights provide you with important information on the operations of the network interface.

  • Page 11: About The Software

    Caution: You must use a category-5 shielded twisted-pair cable to connect the network interface to a network. About the Software The Software CD-ROM provided with your printer includes the following network software. Note: The software provided varies depending on your printer model. ❏...

  • Page 12: Chapter 2 How To

    Chapter 2 How To Overview This section describes the general procedure on how to set up the network interface for use on a network. 1. Check the network interface operation. Check the functions and operations of the network interface, such as status lights and RJ-45 connector.

  • Page 13: Selecting A Printing Method For Windows

    ❏ No computer as a network interface is required. ❏ No special utility for Windows Vista/XP/2000/Server 2003 is required. ❏ You can see the printer status using EPSON Status Monitor. ❏ For Windows Vista/XP/2000/Server 2003, you can create a print log using the event viewer.

  • Page 14: Installing Components On Your Computer

    ❏ No special print utility is required. Disadvantages ❏ Epson Status Monitor cannot be used. ❏ You cannot print via a router. ❏ It takes longer to start printing because more time is required to search for a network printer.
  • Page 15 3. Check if the following necessary components are in the list. If they are already installed, go to the next chapter. The following table lists the components required for configuring the network interface with EpsonNet Config. EpsonNet Config’s setting screens Necessary components TCP/IP, SNMP (IP trap) Internet Protocol (TCP/IP)

  • Page 16: Windows Xp

    The necessary components are now installed. Go to the section “Connecting the Network Interface to the Network” on page 21. Windows XP For Windows XP, use the following procedure to install the necessary components. 1. Click Start, highlight Control Panel, and then click Network and Internet Connections.

  • Page 17: Windows Server 2003

    The following table lists the components required for network printing. Printing method Necessary components Internet Protocol (TCP/IP) Microsoft Network Shared printing TCP/IP client for Microsoft Networks 5. If the necessary components are not in the list, click Install to install them, as described below.
  • Page 18 3. Check if the following necessary components are in the list. If they are already installed, go to the next chapter. The following table lists the components required for configuring the network interface with EpsonNet Config. EpsonNet Config’s setting screens Necessary components TCP/IP, SNMP (IP trap) Internet Protocol (TCP/IP)

  • Page 19: Windows 2000

    5. For LPR or Microsoft Network Shared printing: Double-click Internet Protocol (TCP/IP) on the Local Area Connection Properties dialog box to open the Internet Protocols (TCP/IP) Properties dialog box. Set the IP address and so on if necessary, then click OK. 6.

  • Page 20: Macintosh

    The following table lists the components required for network printing. Printing method Necessary components Internet Protocol (TCP/IP) Microsoft Network Shared printing Internet Protocol (TCP/IP) Client for Microsoft Networks 4. If the necessary components are not in the list, click Install to install them, as described below.

  • Page 21: Setting Up The Network Interface

    5. Click the Apply Now button to save any changes. Go to the next section. Setting Up the Network Interface Connecting the Network Interface to the Network Follow the instructions below to connect the network interface to the network. For more information, see the Start Here sheet that came with your printer.

  • Page 22: Configuring The Network Interface For Windows

    Configuring the Network Interface for Windows Configure the network interface for use on the TCP/IP network and install the printer driver on your computer. 1. Insert the Software CD-ROM in the CD-ROM drive. With Windows Vista, if you see the AutoPlay window, click Run Epsetup.exe. When you see the User Account screen, click Continue.
  • Page 23 6. If you see the following screen, you can select a method for specifying the IP address. If you select Automatic, DHCP becomes available and assigns an IP address automatically. If you want to set the IP address manually, select Manual and then enter the IP address, subnet mask, and default gateway.
  • Page 24 9. Enter the printer name. If you want to print a test page, select the Print test page check box. Click the Next button. Note: If the Windows Security Alert window appears, click the Unblock button. 10. Select the default printer, and then click the Next button. 11.

  • Page 25: Configuring The Network Interface For Macintosh

    1. Insert the Software CD-ROM in the CD-ROM drive. The EPSON folder opens automatically. 2. Double-click the Mac OS X icon in the EPSON folder. 3. Make sure that all applications are closed, and then click Easy Install. 4. Select Network.
  • Page 26 7. Select a method for specifying the IP address. If you select Automatic, DHCP becomes available and assigns an IP address automatically. If you want to set the IP address manually, select Manual and then enter the IP address, subnet mask, and default gateway.
  • Page 27 9. Click the Finish button, and then follow the on-screen instructions to complete the installation. Follow the steps below to set up the printer. Setting Up the Printer Mac OS X 10.5 1. Open System Preferences. 2. Open Print & Fax. 3.

  • Page 28: Installing The Printer Driver

    See the section in this chapter appropriate for your operating system. Windows Vista For Windows Vista, the printer driver installation procedure differs depending on the printing method you prefer. Epson recommends printing with EpsonNet Print. See “For Windows Vista/XP/2000/Server 2003” on page 46. LPR printing Note: If you are using EpsonNet Print, the setup procedure is different.
  • Page 29 3. Click Add a local printer. 4. Select the Create a new port radio button, and then select Standard TCP/IP Port from the list. Then click Next. How To...
  • Page 30 8. See the following section to install the printer driver. Installing the printer driver 1. Insert the Software CD-ROM shipped with the printer. 2. Close the Epson Software Installation screen if it appears. 3. Click the Have Disk button. The Install From Disk dialog box appears. 4. Click Browse.

  • Page 31: Windows Xp

    8. Click Finish and follow the on-screen instructions to complete the setup. Windows XP For Windows XP, the printer driver installation procedure differs depending on the printing method you prefer. Epson recommends printing with EpsonNet Print. See “For Windows Vista/XP/2000/Server 2003” on page 46. LPR printing Note: If you are using EpsonNet Print, the setup procedure is different.
  • Page 32 Note: You must clear the Automatically detect and install my Plug and Play printer check box because the printer is attached directly to the network, not to a Windows XP computer. 4. Select the Create a new port radio button, and then select Standard TCP/IP Port from the list.
  • Page 33 IP address, you can print a network status sheet. See “Printing a Network Status Sheet” on page 56. 6. If an error occurs, the following dialog box appears. Select the Standard radio button and then select EPSON Network Printer. Click Next. 7. Click Finish. 8. See the following section to install the printer driver.

  • Page 34: Windows Server 2003

    8. Click Finish and follow the on-screen instructions to complete the setup. Windows Server 2003 For Windows Server 2003, the printer driver installation procedure differs depending on the printing method you prefer. Epson recommends printing with EpsonNet Print. See “For Windows Vista/XP/2000/Server 2003” on page 46. LPR printing Note: If you are using EpsonNet Print, the setup procedure is different.
  • Page 35 Note: You must clear the Automatically detect and install my Plug and Play printer check box because the printer is attached directly to the network, not to a computer. 4. Select the Create a new port radio button, and then select Standard TCP/IP Port from the list.
  • Page 36 IP address, you can print a network status sheet. See “Printing a Network Status Sheet” on page 56. 7. If an error occurs, the following dialog box appears. Select the Standard radio button and then select EPSON Network Printer. Click Next. 8. Click Finish. 9. See the following section to install the printer driver.

  • Page 37: Windows 2000

    8. Click Finish and then follow the on-screen instructions to complete the setup. Windows 2000 For Windows 2000, the printer driver installation procedure differs depending on the printing method you prefer. Epson recommends printing with EpsonNet Print. See “For Windows Vista/XP/2000/Server 2003” on page 46. LPR printing Note: If you are using EpsonNet Print, the setup procedure is different.
  • Page 38 Note: You must clear the Automatically detect and install my Plug and Play printer check box because the printer is attached directly to the network, not to a Windows 2000 computer. 4. Select the Create a new port radio button, and then select Standard TCP/IP Port from the list.
  • Page 39 IP address, you can print a network status sheet. See “Printing a Network Status Sheet” on page 56. 6. If an error occurs, the following dialog box appears. Select the Standard radio button and then select EPSON Network Printer. Click Next. 7. Click Finish. 8. See the following section to install the printer driver.

  • Page 40: Macintosh

    4. Click Browse. 5. Select the CD-ROM drive and double-click the ENGLISH\WINVISTA_XP_2K, or WINVISTA_XP folder. Click Open. 6. Click OK in the Install From Disk dialog box. 7. Select the model name of the printer, and then click Next. Note: If the Add Printer wizard prompts you to select either Keep existing driver or Replace existing driver, be sure to select the Replace existing driver radio button.
  • Page 41 4. For Mac OS X 10.4, click More Printers, select EPSON TCP/IP from the drop-down list, and then select the printer model. For Mac OS X 10.3, select EPSON TCP/IP from the drop-down list, and then select the printer model from the list.
  • Page 42 4. For Mac OS X 10.4, click More Printers, select EPSON Apple Talk from the drop- down list, select the zone, and then select the printer model. For Mac OS X 10.3, select EPSON Apple Talk from the drop-down list, select the zone, and then select the printer model.

  • Page 43: Chapter 3 Network Software

    Chapter 3 Network Software This chapter explains how to use the network software provided with your printer. Note: The software provided varies depending on your printer model. EpsonNet Config for Windows About EpsonNet Config EpsonNet Config is a Windows-based configuration software for administrators to configure the network interface for TCP/IP, MS Network, and SNMP.

  • Page 44: Accessing The Epsonnet Config User's Guide

    1. Make sure all the applications are closed, then insert the Software CD-ROM in the CD-ROM drive. 2. Click Install Network Utility. 3. Click the icon located next to EpsonNet Config. 4. Follow the on-screen instructions to complete the installation. Note: If the Windows Security Alert window appears after you start EpsonNet Config, click the Unblock button;...

  • Page 45: Epsonnet Print

    EpsonNet Print About EpsonNet Print EpsonNet Print is a utility program that provides peer to peer printing to Epson printers on the TCP/IP network. By using EpsonNet Print, you can find a printer located in the same segment or beyond a router.

  • Page 46: Installing Epsonnet Print

    ❏ Be sure that the computer is connected to the network and TCP/IP is correctly set up. ❏ Be sure that the target Epson printer driver is installed on the computer. ❏ A valid IP address must be assigned to the printer.
  • Page 47 Adding a port for a printer assigned with a dynamic IP address 1. For Windows Vista: Click Start, Control Panel, and then Printer. Click Add a printer to start the Add Printer wizard. For Windows XP: Click Start and then Printers and Faxes. Under Printer Tasks, click Add a printer to start the Add Printer Wizard.
  • Page 48 3. Select the target printer, and then click Next. Note: ❏ If the target printer is not in the list, click the Search Again button to search the printers using new parameters. ❏ If you want to search printers in other segments, click the N/W Settings button. Select the Specific Network Segments check box, and then enter the network address and subnet mask of the network segment for the search.
  • Page 49 4. Confirm the information about the printer’s port you want to configure, and then click Finish. Items Explanations Port Type The following items are listed in the pull-down menu, and you can select the port type you need. IP Address (Auto): Configure the port automatically. If the IP address of the printer is acquired automatically and the computer and the printer are in the same segment, you can select this port type.
  • Page 50 Adding a port for a printer assigned with a static IP address 1. For Windows Vista: Click Start, Control Panel, and then Printer. Click Add a printer to start the Add Printer wizard. For Windows XP: Click Start and then Printers and Faxes. Under Printer Tasks, click Add a printer to start the Add Printer Wizard.
  • Page 51 4. Enter the printer’s name and the port name is automatically entered to the Port Name edit box. Then click Next. 5. Confirm the information about the printer’s port you want to configure, and then click Finish. Items Explanations The port Information The following items are displayed: - Port Name - Host Name or IP Address...

  • Page 52: Configuring The Printer Port

    Install the printer driver that comes with your printer. 1. Insert the Software CD-ROM shipped with the printer. 2. Close the EPSON Installation Program screen if it appears. 3. Click the Have Disk button. The Install From Disk dialog box appears.
  • Page 53 When the print data size is 20 MB or more, we recommend that you use LPR enhanced printing. High-speed printing: Select the High-Speed Printing (RAW) radio button. The Epson high-speed printing port sends a print job to the target network printer without spooling all of the print data.

  • Page 54: Chapter 4 Troubleshooting

    Chapter 4 Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. Cause What to do The printer settings or network First, check to see if you can print a status sheet, as settings may be wrong. described in “Printing a Network Status Sheet”...

  • Page 55: The Message "Epsonnet Config Cannot Be Used Because No Network Is Installed." Appears When You Start Epsonnet Config

    The message “EpsonNet Config cannot be used because no network is installed.” appears when you start EpsonNet Config. Cause What to do TCP/IP is not installed on the Install the TCP/IP protocol. computer. TCP/IP is installed on the computer, Set a correct IP address for the computer. but its IP address is not set correctly.

  • Page 56: Problems Specific To Your Network Environment

    Problems Specific to Your Network Environment Windows 2000 Environment A dial-up connection dialog box appears when printing with TCP/IP via EpsonNet Print. Cause What to do You have selected a phone line or Printing ends normally after you cancel this dialog box, modem (for Internet Explorer 4.0x) but the message appears every time you print.

  • Page 57: Chapter 5 Tips For Administrators

    Chapter 5 Tips for Administrators Setting an IP Address on the Printer’s Control Panel After connecting the printer to the network, you need to set the IP address for the network interface. To set the IP address, subnet mask, and default gateway from the control panel, follow the steps below.

  • Page 58: Network Menu

    9. Print a network status sheet to confirm the new IP address. Note: See the User’s Guide for more information about settings on the printer’s control panel. Network Menu These items are used to make network settings on the printer’s control panel. Item Settings NETWORK SETUP...

  • Page 59: Uninstalling Software

    Uninstalling Software Follow the steps below to uninstall the network software. Windows Vista 1. Click Start, click Control Panel, and then click Uninstall a program. 2. Select the utility you want to uninstall, and then click the Uninstall/Change button. 3. Follow the on-screen instructions to complete uninstallation. Windows 2000 1.
  • Page 60 4. Select Uninstall from the pull-down menu. 5. Click the Uninstall button. 6. Follow the on-screen instructions to complete uninstallation. Note: You can also uninstall EpsonNet Config by dragging the folder to the Trash. Tips for Administrators...

  • Page 61: Index

    Index Administrator tips Network components, installing Network interface configuring for Macintosh configuring for Windows Data light connecting to network DHCP lights Network software, uninstalling Network status sheet EpsonNet Config Macintosh Windows Operating environment EpsonNet EasyInstall EpsonNet Print Printer driver installing in Windows Glossary installing on Macintosh Problems, solving...
  • Page 62 Uninstalling network software Universal Plug and Play Using the printer with Macintosh Windows 2000 Windows Server 2003 Windows Vista Windows XP Index...

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