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Brother GT-782 Instruction Manual

Garment printer
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GT-782
Please read this manual before using the printer.
Please keep this manual within easy reach for quick reference.
GARMENT PRINTER
GT-782 US support homepage http://www.brother-usa.com/Garmentprinters/
INSTRUCTION MANUAL

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Summary of Contents for Brother GT-782

  • Page 1 GT-782 INSTRUCTION MANUAL Please read this manual before using the printer. Please keep this manual within easy reach for quick reference. GARMENT PRINTER GT-782 US support homepage http://www.brother-usa.com/Garmentprinters/...
  • Page 2 Note based on California law (USA) on the use and handling of Perchlorate This product contains a CR Coin Lithium Battery which contains Perchlorate Material – special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate. GT-782...

  • Page 3: Safety Instructions

    Ask the place of purchase or a qualified technician to carry out any internal inspections, adjustments or repairs that may be required. (Any problems with correct operation that occur as a result of the customer attempting to disassemble or modify the printer will not be covered by the warranty.) GT-782...

  • Page 4: Environmental Requirements

    Insufficient power supply capacity may cause problems being fixed by heat. with correct operation. In the event of an electrical storm, turn off the power and disconnect the power cord from the wall outlet. Lightning may cause problems with correct operation. GT-782...
  • Page 5 The Printer may be mechanically and electrically Keep the ink, waste liquid and wash liquid out of the reach damaged. of children. Do not disassemble the ink cartridge. Use only the proper replacement parts as specified by Brother. GT-782...
  • Page 6 Please follow the instructions on the labels at all times when using the printer. If the labels have been removed or are difficult to read, please contact your nearest Brother dealer. Watch your fingers, or you may be injured. High temperature warning display GT-782...
  • Page 7 Ink Cartridge Maintenance Solution Wash Liquid Pretreatment 4321M GT-782...

  • Page 8: Table Of Contents

    4-2-4. Settings for Adobe Illustrator .........................39 4-2-5. Settings for Adobe Photoshop Elements.....................44 4-2-6. Setting Paint Shop Pro Print Condition ......................45 4-2-7. Printing From Other Applications........................45 4-3. Setting the Printer Driver Condition........................46 4-3-1. Entering the Job Comment...........................47 4-3-2. Selecting the Platen Size ..........................47 GT-782...
  • Page 9 7-2-7. Replacing the Print Head ..........................90 7-2-8. Adjustment after the Print Head has been replaced..................97 7-2-9. Replacing the Wiper Blade ...........................98 7-2-10. Setting Extra Wipe............................103 7-3. Solving Application Problems ..........................104 7-4. Error Messages..............................105 8. Specifications.................................116 8-1. Mechanical Specification............................116 8-2. Software Specification............................116 GT-782...

  • Page 10: Read This First

    We assume no responsibility for any problem caused by using them. Only genuine new ink cartridges should be used. The ink cartridges should always be installed; otherwise the needles may stopped up with ink and your printer may be damaged. GT-782...
  • Page 11 Beefy-T is a trademark of Hanes Corporation. Other product and company names mentioned herein may be the trademarks or registered trademarks of their respective owners. Screen shots used in this document are in accordance with the guidelines of Microsoft Corporation. GT-782...

  • Page 12: Unpacking Your Printer

    Your printer must be unpacked by a Brother representative or a Brother authorized shipping company. After unpacking, check that the following parts are included. Contact Brother Customer Service Hot Line if any of these is missing. GT-782 Printer Install CD AC cord, UL/CSA 13A...

  • Page 13: Software Information

    Pretreatment on some T-shirts may be seen after applied and cured. In that case, wash lightly with water to remove mark. Some dyes may be decolorized by Pretreatment. Some manufacturing brands may not work as good as 100% cotton garment. You need to test prior to your production. GT-782...

  • Page 14: Consumable Requirements

    Pretreatment GC-50P2L Cap Cleaning Kit SA5774 Nozzle Cleaning Kit SA5885 Platen Sheet SA5620 Platen Sheet S SA6401 Platen Sheet SS SA8211 Platen Sheet L SB0527 Wash Liquid SA6248 Print Head for CMYK SA5846 Print Head W for White SA9153 GT-782...

  • Page 15: Identifying Your Printer's Parts

    Holds the waste ink (White). Be aware of the room. Waste Ink Tube (Color) Drains the waste ink (Color) Waste Ink Tank (Color) Holds the waste ink (Color). Be aware of the room. Guard Bar Keeps the loading space of the Platens. GT-782...

  • Page 16: Left

    Inserts USB cable to PC. ２ -３ . Right 4324M Name Description White Ink Cartridge Slot W1 is the front side and W4 is the back side. Ink Cartridge Storage Store the new Ink Cartridges. AC cord socket Inserts AC cord. GT-782...

  • Page 17: Inside Of The

    Wiper Cleaner Cassette Contains the Wiper Cleaner. Replace the Wiper Cleaner in the inside regularly. (Left / Right) Latch Slide the lever and fix the Front Cover when it is kept open. GT-782...

  • Page 18: Under The Platen

    If you print on thick material all the time, you can lower the highest position of the Platen by 10 mm. Replace the Bush Platen Shaft and Platen Positioning Plate to the ones of GT-541. Refer to "4-4-3. Lowering the Platen height" GT-782...

  • Page 19: Control Panel

    Clears the error status. Back Button Returns to the previous display. Opens the Menu display. Display Displays the Job Comment of the print data received, the status of the printer, and the menu items for various settings. Print Button Starts printing operation. GT-782...

  • Page 20: Indication Lamps

    Off: No error is detected. Error Lamp On: One or more errors have been detected (See “7-4. Error Messages” in the Instruction Manual for the details). <Note> On machine initialization these lamps have a 30 second self check time. GT-782...

  • Page 21: Display

    Shows “total number of prints completed (L/R platens)”/ “Total number of prints set by Printer Driver”. Uni-Direction Icon Shows when the printer or the print data is set to uni-directional printing. <Note> When one or more errors are detected, error message(s) will be displayed instead. GT-782...

  • Page 22: Menu List

    Language Sets the language shown on the display. Temperature Sets Fahrenheit / Centigrade Delete the print data automatically after the print number which is set with Printer Driver is Auto Job Delete finished. Default is OFF. Version Shows versions. GT-782...
  • Page 23 Goes into the maintenance submenu. Maintenance Tube Cleaning： "6-1-3. Loading / Retrieving White Ink" (White) Total Print Shows the number of prints on the right Platen. LCD Contrast Adjusts the Display contrast. Platen Reset Restores the right Platen. Version Shows versions. GT-782...

  • Page 24: Getting Started

    Do not connect the power cord until setup is complete, otherwise the printer may operate if the power switch is turned on by mistake, which could result in injury. Do not climb onto the printer or place heavy objects on top of it, otherwise it may become unbalanced and tip over or fall down and cause injury. GT-782...

  • Page 25: Placing Your Printer

    The table that supports the printer should be at least 180 cm (70.9 inch) in width and 90 cm (35.4 inch) in depth, and should be able to bear a weight of 250 kg (555 lb) or more. 4446M GT-782...

  • Page 26: Turning On/Off Your Printer

    (4) Press the Power Switch to turn on your printer. Your printer turns on, displays "Welcome to GT-782", and lights up the Error Lamp and the Print Button while initializing. The initialization requires approx. 40 seconds and will indicate when it is completed.

  • Page 27: Preparing Your Pc

    When you already have GT-541, upgrade first to the latest printer driver (ver. 2.0.6 or above) before installing GT-782 to your PC. If you install GT-782 first and then need installing GT-541 later, be sure to install the latest printer driver (ver.

  • Page 28: Pc Preparation: For Windows Xp (32 Bit)

    Click [ No ] and quit the installer. Open "Add or Remove Programs" of Control Panel and remove "Brother GT-782 Tools". Then start the installation from the beginning. (5) During the installation, the following warning appears. Click "Continue Anyway" and continue.

  • Page 29: Connection With Usb 2.0 Cable: For Windows Xp

    We do not recommend connection via a USB hub to the printer. (2) Connect the other end of the USB 2.0 Cable to your PC. (3) Turn on your GT-782 printer. The following window appears. Select "No, not this time”, and then click “Next”.
  • Page 30 (8) Click either "Brother GT-782" "Brother GT-782 FileOutput" icon and select "Set as Default Printer" on “File” menu. “Brother GT-782” icon is checked and Brother GT-782 is set as the default printer. This will help to do the layout with your application software.

  • Page 31: Opening The Installed Manuals

    3. Getting Started 3-3-4. Opening the installed manuals (1) Click “All Programs” on “Start” menu. (2) Select "Manuals“ in "Brother GT-782 Tools”. (3) Click the manual you want to open. The language is the same that is selected in installation. <Note>...

  • Page 32: Opening The Useful Tools

    "GT_Tshirts.cpl" for CorelDRAW are available. The colors are the same in GT Color Chart "ColorChart.arp" in "Test Data“ in "Brother GT-782 Tools" , which are GT-541 Colors plus T-shirt body colors in the list of transparent colors in the Advanced Menu of Printer Driver.

  • Page 33: Installation Of Pc For Windows Vista / Windows 7 (32 Bit / 64 Bit)

    Refer first to "3-3-3. Connection with USB 2.0 Cable: for Windows XP" first and confirm the procedures and notes. In brief, like for Windows XP and Windows 2000, GT-782 FileOutput Printer Driver, tools and manuals are installed first from Install CD, and PC must be restarted. Then PC is connected to USB 2.0 cable, the printer turned ON, and USB 2.0 cable connected to the printer.

  • Page 34: Connection With Usb 2.0 Cable: For Windows Vista / Windows 7

    (5) Click either "Brother GT-782" or Brother GT-782 FileOutput icon and select "Set as Default Printer" on “File” menu. “Brother GT-782” icon is checked and Brother GT-782 is set as the default printer. This will help to do the layout with your application software.

  • Page 35: Setting Up Your Printer

    (1) Press the OK Button on the left Control Panel. (2) Use the Up/Down Button to select “Temperature”, and then press the OK Button. (3) Use the Up/Down Button to select from Fahrenheit / Centigrade and then press the OK button. GT-782...

  • Page 36: Printing Directly From Applications

    This printer should only be used by operators who are appropriately trained in its operation. Do not move the Platen by hand. The Printer may be seriously damaged by this. When a problem occurs with the operation of the printer, contact the place of purchase or a qualified technician. GT-782...

  • Page 37: Basic Printing Procedure

    (5) Load White ink to the printer. See "6-1-3. Loading / Retrieving White Ink". (6) Send data to your Printer. Select Printer Driver: either GT-782 Printer Driver (USB 2.0 Cable) for direct print or GT-782 FileOutput Printer Driver to make print data file (.arp).

  • Page 38: Print Layout

    RGB-255 (paper color) is transparent with no ink printed. When there are some spots in RGB=255 color in a photo, e.g. those spots will never be printed. Use GT-782 FileOutput Printer Driver to see the final layout with GT File Viewer. As for the operations for each application, refer to the following pages or application help.

  • Page 39: Settings For Coreldraw

    CorelDRAW X3/X4: Select RGB radio button. Check the left top menu: it changes [default settings] to [ Custom (Current settings not saved)]. Also click the orange arrow from [ Generic CMYK printer profile ] to [ Generic Profile ] CorelDRAW X3/X4 GT-782...
  • Page 40 Print Area: (1) Select [ File ] > [ Print Setup ] menu. (2) Select “Brother GT-782” or "Brother GT-782 FileOutput" for the printer to be used. Your PC's default printer is recommended. (3) Select [ Layout ] > [ Page Setup ] menu.
  • Page 41 In those cases, convert the text object into Bitmap before you print or check "Rasterize entire page (DPI)" checkbox in [ Misc ] tag of [ Print ] menu. The default DPI is 400, but 200-300 dpi will be enough to save time. GT-782...
  • Page 42 ] and RGB=254 to [ New color ]. Set [ Range ] to [ 1 ] and click "OK". RGB=255 RGB=254 CorelDRAW X3 (2) RGB=255 white are replaced to RGB=254 white. <Note> Vector objects should be filled with RGB=254. GT-782...

  • Page 43: Settings For Adobe Photoshop

    <Important!> GT-782 is an RGB printer. Make the artwork in RGB mode because CMYK artwork is printed, colors e.g. black, yellow and purple turn vague and dull. Convert to RGB in sRGB IEC61966-2.1 profile Color space and improve the Color saturation: select [ Image ] >...
  • Page 44 (1) Select [ File ] > [ Print with Preview Alt + Ctrl + P ] menu (depends on versions). When the default printer of the PC used is set "Brother GT-782”, the layout is set in this window. (2) Settings are different from the versions.
  • Page 45 < Note> Do not check “Print to File" on Print window to make print files. Use GT-782 FileOutput Printer Driver. Photoshop CS2 and CS3 use lots of PC memories in executing and it may take more time to make print data compared with the former versions.
  • Page 46 <Important!> Do not use HKS, Pantone and other licensed palettes. Those spot Colors are treated "special" for screen-printing Color separation (remember you can print each Color by print menu). GT-782 Printer Driver cannot deal with these information in color matching.
  • Page 47 [ 20% ] and click "OK". Photoshop 7 (2) In Selective Color Options dialog, change [ Colors ] to [ Whites ], move [ Black ] slider to [ 1% ] , make [ Method ] to [ Absolute ] and then click "OK". GT-782...

  • Page 48: Settings For Adobe Illustrator

    GT-782 is an RGB printer. Make the print data in RGB Color mode to get the best Color accuracy. In CMYK color mode artwork may be printed dark and unclear. Transforming it to RGB (“Document Color Mode” on “File” menu) may improve the result, but black, yellow, and purple cannot be printed accurately.
  • Page 49 (1) Click [ File ] > [ Print ] menu. (2) Illustrator 10/CS: Make sure the following settings. Source Space is either "sRGB IEC61966-2.1" or "Untagged RGB". Print Space/ Profile: Same As Source Click "Properties" (Illustrator 10) or "Setup" (Illustrator CS) to do Printer Driver Settings. Illustrator CS GT-782...
  • Page 50 4. Printing Directly from Applications Illustrator CS2/CS3: Make sure the following settings. Document Profile and Printer Profile are either "sRGB IEC61966-2.1" or "Untagged RGB". Color Handling: Let Illustrator determine Colors Click "Setup" to do Printer Driver Settings. Illustrator CS2 GT-782...
  • Page 51 When printing a small image (especially an image smaller than 14 x 16 inches), the Platen Size may be set to Platen 10 x 12 automatically. Confirm the Platen Size in the Printer Driver window before you print. Do not check “Print to File” on Print window to make print files. (Continued on the next page) GT-782...
  • Page 52 (3) Click “Setup…”. Click “Continue” when the warning window appears. (4) Another Print window appears. Click “Preferences”. (5) Change the Platen Size on Printer Driver window, and then click “OK”. (6) Confirm the preview on the original Print window, and then click “Print”. GT-782...

  • Page 53: Settings For Adobe Photoshop Elements

    Show More Options: Check Print Space/ Profile: Printer Color Management (3) Click "Properties" on Print dialog to do Printer Driver settings. Color Palette (swatch) in install CD: Color Palette GT_Colors_T.aco is available for Photoshop Element. See "4-2-3 Settings for Adobe Photoshop". GT-782...

  • Page 54: Setting Paint Shop Pro Print Condition

    If the application does not have Color Settings, the Color space is sRGB (Windows standard). Just select [ File ] > [ Print ] menu to print. <Important!> Fit Paper size / Page size to the Platen size you are going to use. GT-782...

  • Page 55: Setting The Printer Driver Condition

    "Rollover help" indicates in the bottom of the dialog. Move the pointer on the menu. The information can be seen with GT File Viewer when you use Brother GT-782 FileOutput Printer Driver to make ARP file. See the following pages for details.

  • Page 56: Entering The Job Comment

    CMYK Color inks. Additionally you can make a print data as Uni-Directional printing. This settings is available only When GT-782 printer's [ Print Direction ] menu is [ Auto ]. If the setting is either [ Always Bi- ] or [ Always Uni- ], the setting of the printer is prior to the Printer Driver setting.

  • Page 57: Setting The White Volume

    Confirm the Double Print Icon on the display of the Control Panel. Print "GT-WhiteVolume.arp" to find out the necessary mask/highlight. It is in [ All Program ] > [ Brother GT-782 Tools ] >...

  • Page 58: Selecting The Color Processing For Increasing The Vividness

    This menu is an advanced Vivid Processing of GT-541. You can arrange the saturation (the strength of the colors) and the contrast separately. GT-541 Vivid Processing is equal to GT-782 Contrast and you can adjust more precisely by 0-40. Vivid Processing 1 is identical to Contrast 10.

  • Page 59: Cmyk Color Inks For Color Ink Only

    Print “GT_InkVolume.arp" first and select the best ink volume by sliding the Ink Volume tab. It is in [ All Program ] > [ Brother GT-782 Tools ] > [ Test Data ]. Example 1 (50% cotton 50% polyester thin T-shirt)

  • Page 60: Setting Print Direction As Uni-Directional

    For your information, GT-782 Color Chart "GT_ColorChart.arp" is available to understand Color gamut. Print the T-shirt and Color Chart will work something like Pantone's Color Formula Guide. It is in [ All Program ] > [ Brother GT-782 Tools ] > [ Test Data ].

  • Page 61: Uninstalling / Installing The Platen

    Printer Driver menu (see "4-3-2. Selecting the Platen Size"). 4-4-1. Uninstalling the Platen (1) Press the Platen Button to eject the Platen. (2) Loosen the Platen Fixing Lever underneath the Platen. Platen Fixing Lever Platen Fixing Lever (3) Uninstall the Platen by lifting it up straight. GT-782...

  • Page 62: Installing The Platen

    4. Printing Directly from Applications 4-4-2. Installing the Platen (1) Place the Platen. (2) Tighten the Platen Fixing Lever securely. <Note> Adjust the Platen Height (see "4-5. Placing the T-shirt on the Platen "). Platen Fixing Lever Platen Fixing Lever GT-782...

  • Page 63: Lowering The Platen Height

    (4) Install the Platen as it is and fix it. Insert the Platen Fixing Lever into the lower hole and tighten it. The upper hole is for GT-782. for GT-782 (normal) when lowering the Platen height by 10 mm...

  • Page 64: Placing The T-Shirt On The Platen

    (leftmost), where is best for normal T-shirts. Set it to the "C" position when you print on a sweater or a towel. If the Platen height is too low, the print quality turns worse. ten Height Adjustment Lever Platen Fixing Lever Platen Fixing Lever Platen Height Adjustment Lever <Note> Do not use force. (3) Tighten the Platen Fixing Lever securely. GT-782...
  • Page 65 To align a T-shirt easily, you can print a grid on the Platen Sheet. It is in [ All Program ] > [ Brother GT-782 Tools ] > [ Useful Tools ]. Grid14x16.arp is for the standard Platen 14x16. (See "3-3-5. Opening the Useful Tools".) (5) Smooth the surface to remove wrinkles and threads with your hands.
  • Page 66 (10) Adjust the Platen height by turning the Platen Height Adjustment Lever. The alphabets are the guide scales. (11) Tighten the Platen Fixing Lever securely. (12) Repeat steps (9) and (10) and check the Platen height. Repeat steps (11) to (14) until the Plate height becomes appropriate. GT-782...

  • Page 67: Printing

    The amount of Pretreatment should be 15 g by 25 x 30 cm (either Letter or A4 size), about 36 g (the surface is wet enough) by maximum 40 x 45 cm (Platen XL). How to spray the Pretreatment (Continued on the next page) GT-782...

  • Page 68: Making One Print

    4-6-2. Making One Print GT-782 receives the next print data from PC in printing. The print data is replaced after the print is finished.(This means when a print data has both Color and White data, the white print data starts being replaced after the White Print Heads finish printing.) If you press the Print Button under this situation then it seems that different print data seems to be printed at the...

  • Page 69: Removing The T-Shirt From The Platen

    (polyvinyl chloride). When printing CMYK-only garments, the CMYK ink may transfer to the White-only printed garment when they rub against each other. In those cases, clean the stains with a soft cloth or toothbrush with a household cleaner or alcohol. GT-782...

  • Page 70: Printing Arp Files

    Ink onto the T-shirt". ５ -１ . Making Print Data in ARP File GT-782 can print the ARP file made by GT-541 Printer Driver. GT-541 can not print the one made by GT-782 Printer Driver. <Note> You cannot edit ARP files; we recommend you save the data in the original format as well.
  • Page 71 The ARP file is created and saved in the selected location. <Note> To read the file name of data saved in a CompactFlash and display it correctly on your printer’s Display, the file name should be 8 characters (ASCII) or less. GT-782...

  • Page 72: Reading Arp Files Saved In A Compactflash

    5. Printing ARP Files ５ -２ . Reading ARP Files Saved in a CompactFlash <Note> Use a CompactFlash that meets the requirements (see “1-3-4. Other Requirements”). Your printer can only read ARP files from a CompactFlash. The names of ARP files must be less than 8 characters (ASCII). (1) Open the CompactFlash Slot Cover and insert the CompactFlash, and then close the CompactFlash Slot Cover.

  • Page 73: Sending Arp Files From Gt File Viewer To Your Printer

    ５ -３ . Sending ARP Files from GT File Viewer to your Printer (1) Double-click the ARP file directly or select the GT File Viewer in your PC's [ All Program ] > [ Brother GT-782 Tools] and click [ Browse… ] to open the ARP file.
  • Page 74 5. Printing ARP Files A print data example made by GT-541 Printer Driver (Continued on the next page) GT-78２...
  • Page 75 When [ Show White Image ] is checked, Mask White data is indicated. When [ Show Highlight ] is checked, only Highlight White data is indicated. Input the RGB values directly (Continued on the next page) GT-782...
  • Page 76 5. Printing ARP Files Simulation with the brown background (R=128, G=64, B=64) (4) Confirm the print conditions and layout, then click “Send to GT Printer”. Also confirm that your printer is connected to PC with USB 2.0 Cable. The ARP file has been sent to your printer. <Note>...

  • Page 77: Maintenance

    6. Maintenance ６. Maintenance For optimum product performance regular maintenance is required. DANGER Wait at least 5 minutes after turning off the power switch and disconnecting the power cord from the wall outlet before opening the cover of the control unit. Do not touch as high voltage can result in severe injury. WARNING Do not put your hands in the ink cartridge slot, otherwise the needle inside the slot may cause injury.

  • Page 78: Replacing Consumables

    6. Maintenance ６ -１ . Replacing Consumables This section describes how to replace the consumables and the maintenance of the printer. 6-1-1. Replacing the Ink Cartridge The ink indicator on the Display flashes when the Ink Cartridge is getting low. Prepare the new Ink Cartridge, and replace it when “Empty XXXX (color)”...

  • Page 79: Replacing The Wiper Cleaner

    6. Maintenance <Note> Confirm the color of the ink cartridge. Loading a wrong color causes serious damage to print quality, and could damage to the Print Heads. If you have installed a wrong color, immediately contact Brother or your dealer for a service call. (4) When you have replaced the Black Ink Cartridge, refer to “6-1-2.
  • Page 80 6. Maintenance (6) If the ink inside of the Wiper Cleaner Cassette is soiled with ink: Wear gloves and remove the ink with a dry cloth, and then clean with a moist cloth. Inside the Wiper Cleaner Cassette (7) Push both sides of the Wiper Cleaner Cassette to open it. (8) Carefully drop off the used Wiper Cleaner and dispose of in accordance with local regulations.
  • Page 81 6. Maintenance (10) Close the Wiper Cleaner Cassette. Make sure that the bottom of the Wiper Cleaner is set within the two projections on the Wiper Cleaner Cassette. Push in the Wiper Cleaner after closing. (11) Open the Wiper Cleaning Kit which comes with the new Black Ink Cartridge. The following items are included.
  • Page 82 6. Maintenance (14) Use the other side of the wet Clean Applicator to clean the rear of the Wiper Blade. (15) Wet other two Clean Applicators and use them to remove ink or dust from the Print Head Caps. Use one side of the Clean Applicator to clean one Print Head Cap. <Note>...

  • Page 83: Loading / Retrieving White Ink

    6. Maintenance 6-1-3. Loading / Retrieving White Ink Do not leave the White ink inside the printer. White pigment precipitates and may cause serious damage to your printer. Before you start your job, retrieve the White Ink, shake the cartridges for 30 seconds to 1 minutes, and the load the White Ink again to start your printing.

  • Page 84: Waste Ink Disposal

    The Platen Sheet gets dirty in operation. Please replace the Platen Sheet to avoid making smudges on a T-shirt. To help align a T-shirt, you can print a grid on the Platen Sheet. It is in [ All Program ] > [ Brother GT-782 Tools ] > [ Useful Tools ].

  • Page 85: Required Maintenance For The Long Storage

    6. Maintenance 6-1-6. Required Maintenance for the Long Storage If you are not going to use your printer for about two weeks, clean the Print Head Caps before storage to prevent ink drying on the print heads. White Ink should be washed away with Maintenance Solution by Tube Cleaning and then the tubes should be filled with Maintenance Solution.
  • Page 86 6. Maintenance (6) Fill the Print Head Caps with Wash Liquid to prevent from ink clogging inside. <Note> Be careful not to spill the Wash Liquid around the Print Head Caps. If the Wiper Cleaner and the surroundings are dirty, refer to "6-1-2. Replacing the Wiper Cleaner" and clean them. (7) Close the Front Cover.

  • Page 87: Troubleshooting

    Furthermore, do not drink the ink, Wash Liquid, Maintenance Solution, Pretreatment or waste liquid under any circumstances, as they can cause vomiting and diarrhea. Keep the ink, waste liquid and wash liquid out of the reach of children. GT-782...

  • Page 88: Solving Printer Problems

    Use the USB cable that meets the requirement. not meet the requirement. See “1-3-4. Other requirements". The USB hub is not working Connect GT-782 directly to PC with USB. USB hub is properly. not operationally approved. Noise is disturbing the Disconnect the USB 2.0 cable once, and wait for 5...
  • Page 89 An error occurred just after An error occurred. Check the error code with "7-4. Error Messages" and turning on GT-782. restart GT-782. If the error is not cleared, please contact Brother or your dealer. GT-782 cannot read data from No CompactFlash is inserted Insert CompactFlash properly.

  • Page 90: Solving Print Quality Problems

    Platen”. If the Platen Positioning Plate and outlines are printed doubled. Bush Platen Shaft are replaced to the GT-541's, put something flat under the paper or try Uni-Directional Printing, or put them back to the original GT-782 parts. GT-782...

  • Page 91: Procedure For Solving The Print Quality Problems

    Head Cleaning Button” and do it a maximum of five times. Check the nozzles by test printing of Nozzle Check Pattern (see "7-2-3. Checking Print Quality with Nozzle Check Pattern "). If the problem is not solved, go on to the next step. (Continued on the next page) GT-782...
  • Page 92 Cleaner”). If the Wiper Cleaner is not heavily soiled, go on to the next step. The condition of the left photo is "not yet but soon". When the bottom absorber is full it must be changed. Wiper Cleaner (Continued on the next page) GT-782...
  • Page 93 If the problem is not solved, proceed to the next step. Step 6: Contact Brother Customer Service or your dealer. If you are asked to replace the Print Head by yourself, see “7-2-7. Replacing the Print Head” for the procedure. GT-782...

  • Page 94: Cleaning The Print Heads

    If the Platen Positioning Plate and Bush Platen Shaft are replaced to the GT-541's, put something flat under the paper or try Uni-Directional Printing, or put them back to the original GT-782 parts. When you check the White print quality, use colored paper, plastic plate, etc.
  • Page 95 (8) Check the printed pattern to identify which Print Head has the problem. If there is stripes (arrow 1) or line breaks (arrow 2), the Print Head of the color (in the following example: Magenta) has the problem. The Print Heads need to be cleaned (see “7-2-2. Cleaning the Print Heads”). GT-782...

  • Page 96: Changing The Print Direction

    (4) Press the Up/Down Button to select the frequency from 1 to 24, and then press the OK Button. The Auto Head Cleaning will be executed at every number of prints you have set. <Note> Cleaning the Print Heads frequently may hasten the Wiper Cleaner consumption. GT-782...

  • Page 97: Cleaning The Print Head Nozzles

    (7) Pull out the Wiper Cleaner Cassette. <Note> Do not tilt the Wiper Cleaner Cassette; ink may get on your hands or clothing. Do not touch the Clearance Sensor (the bar above the Wiper Cleaner Cassette). (Continued on the next page) GT-782...
  • Page 98 Use a soft, clean and lint-free cloth to loosen and remove the dirty ink and debris from the Clean Applicator to keep its surface clean and wet again with Wash Liquid. Use one Clean Applicator for each color. (Continued on the next page) GT-782...

  • Page 99: Replacing The Print Head

    (4) Press the Up/Down Button to select “Head Replacement”, and then press the OK Button. (5) Press the Up/Down Button to select the color of Print Head to be replaced, and then press the OK Button. The following message appears. (e.g. Black) (Continued on the next page) GT-782...
  • Page 100 Make sure the color of the corresponding head tube is clear. Better to remove the Wiper Cleaner Cassette first before replacing Print Head. Otherwise the space is narrow and the edge of the cassette may hit and Print Heads seriously damage the Print Head. GT-782...
  • Page 101 (10) Turn up the appropriate flat cable connector tab, and then disconnect the flat cable. Connector Tab Flat Cable Connector Tab Flat Cable (11) Wear the gloves included with the new Print Head, and then remove the tube fitting from the new Print Head. Tube fitting GT-782...
  • Page 102 (13) Disconnect the tube and put the tube fitting removed from the new Print Head to prevent the ink from coming out. (14) Turn the lever to the direction of the arrow to unlock the Print Head. Lever (15) Take off your gloves and remove the used Print Head by lifting up the knob. Knob GT-782...
  • Page 103 Make sure the V-shaped groove of the Print Head hits the pin. Protective Tube V-shaped groove (17) Press down the Print Head knob securely and push in the Print Head backward to align the Print Head properly. GT-782...
  • Page 104 Make sure the flat cable is inserted straight against the connector. If not, reconnect it correctly. The flat cable is very fragile. Be careful with handling it. Close when Connector Tab is vertical to FFC Open when Connecting Tab is parallel to FFC GT-782...
  • Page 105 (27) Press the OK Button to open the Menu Display. (28) Press the Up/Down Button to select “Maintenance”, and then press the OK Button. (29) Press the Up/Down Button to select “Initial Cleaning" mode, and then press the OK Button. GT-782...

  • Page 106: Adjustment After The Print Head Has Been Replaced

    If the printed image is unclear then the print head timing may need to be adjusted. (1) Make sure your printer is connected to your PC with USB 2.0 cable. (2) Prepare some sheets of paper and tapes to fix on the Platen. (3) Execute GT-782 Maintenance in Brother GT-Tools. Follow the instruction dialogs. GT-782...

  • Page 107: Replacing The Wiper Blade

    ASSY (sold separately) for the replacement. Wiper Blade (1) Turn on your printer if it is off. (2) Press the OK Button to open the Menu Display. (3) Press the Up/Down Button to select the “Maintenance”, and then press the OK Button. GT-782...
  • Page 108 Do not tilt the Wiper Cleaner Cassette; ink may get on your hands or clothing. Do not touch the Clearance Sensor (the bar above the Wiper Cleaner Cassette); it may cause a malfunction. (8) Open the Wiper Replacing Kit and put on the gloves. (Continued on the next page) GT-782...
  • Page 109 7. Troubleshooting (9) Push the right Operation Arm about 5 mm (0.2 inches) to the right and pull out the Wiper Blade as holding its left. <Note> Do not push the Operation Arm by force. Operation Arms GT-782...
  • Page 110 7. Troubleshooting (10) Remove the Wiper Blade by pulling it to the left. (11) Insert the left projection of the new Wiper Blade to the slit of the left Operation Arm. Projections Slits GT-782...
  • Page 111 If your printer turns on without any problem, replacement of the Wiper Blade has been completed. If there is problem ( such as abnormal noise or an error )then turn off your printer, and check if the Wiper Blade, the Wiper Cleaner and the Wiper Cleaner Cassette are correctly installed. GT-782...

  • Page 112: Setting Extra Wipe

    (3) Press the Up/Down Button to select the “Maintenance”, and then press the OK Button. (4) Press the Up/Down Button to select the “Extra Wipe Set”, and then press the OK Button. The following message appears. (5) Normal setting is "52 lines". Select either "Every 20 lines" or "Every 10 lines". GT-782...

  • Page 113: Solving Application Problems

    Document (1) Open "Print Setup" in the "File" menu. Setup is not (2) Select GT-782 as the printer, and then click “OK”. appropriate. (3) Open "Document Setup" on "File" menu. (4) Check "Use Print Setup".

  • Page 114: Error Messages

    ７ -４ . Error Messages Here is a complete list of error messages that GT-782 shows. The "L" on the Display means error(s) in the left and "R" means error(s) in the right. When mark ** is in Solution, write down the error code number and the message, and then make contact to your dealer or Brother.
  • Page 115 2062 stepped out. Or (2) Platen Org Sensor did not work while Platen returned correctly. GT-782 detected an obstacle on the OBSTACLE SENSED Remove the obstacle, flat the platen surface and then press OK 2070 Platen (or the media) when printing is Push OK, Unload Button.
  • Page 116 Failure in file reading / writing Or see " 7-1. Solving Printer Problems". GT-782 failed to receive the print data (time out). Check the connection between the PC and GT-782, and send PC Comm. Error This error occurs when the USB cable 3000 print data again.
  • Page 117 4004 PC Data Error Contact your dealer or Brother . GT-782 received the data that is not These errors might happen when GT-782 malfunctions by 4005 PC Data Error supported from the PC. environmental reasons. If the error does not show, the printer is available.
  • Page 118 Machine Error firmware. 5035 Machine Error 5036 Machine Error Communication error inside the 5080 BYSH: Send MSG TO firmware. 5081 BYSH:ILGL MSGID Communication error inside the firmware. 5082 BYSH:ILGL MSGLEN Machine Error Communication error inside the 5083 firmware. BYSH: CHECKSUM GT-782...
  • Page 119 Cap. Received an error response from the Maintenance Unit while initializing the 5216 MNT RSP Error: XX Wiper Cleaner Cartridge after mounting it. Received an error response from the 5217 MNT RSP Error: XX Maintenance Unit while canceling purging. GT-782...
  • Page 120 Clean the Carriage by referring to “7-2-9. Cleaning the Carriage Defect in the Carriage load (in the high 6100 Fail: CRG Speed shafts”. If the cleaning has no effect, contact your dealer or level). Brother . An error occurred while moving the 6101 Fail: CRG Move Carriage. GT-782...
  • Page 121 Error inside the program 7002 PRG: SH ILGL TMR (Incorrect timer setting of SH) Error inside the program 7010 PRG: SH ILGL Arg (Argument defect of SH) Error inside the program 7011 PRG: SH ILGL RTN (Returning value defect of SH) GT-782...
  • Page 122 (LVDS received packet data error) LVDS internal PCB comm. error LVDS: RCV TSK 9103 (LVDS receive cannot receive next BUSY with un-done command) LVDS internal PCB comm. error LVDS: RCV DUP 9104 (LVDS receive same sequence No PAKT packet received) GT-782...
  • Page 123 LVDS:F-PKT SEQ NO (disorder sequence no of firmware packet) LVDS internal PCB comm. error 9304 LVDS:L-PKT SEQ NO (disorder sequence no of log data packet) LVDS internal PCB comm. error 9400 LVDS:RCV EXE ERR (received command execution failure response) GT-782...
  • Page 124 Valve error the Pump. The operation stopped because Wiper Driver Overheat the Wipe Driver has overheated. Wiper initialization The Wiper initialization was not error made before moving the Wiper. Failure in the Wiper Sensor or Wipe Sensor error Wiper Motor GT-782...

  • Page 125: Specifications

    Dimensions 2662 (W) ×1141 (D) ×830 (H) mm (104.8 × 44.9 × 32.7 inch ) Weight Approx. 230 Kg (507 lb) (GT-782 including Platen) Maximum print area 16 x 18 inches (406.4 x 457.2 mm) Print Resolution 600 x 600 dpi...
  • Page 126 INSTRUCTION MANUAL http://www.brother.com/ 1-5, Kitajizoyama, Noda-cho, Kariya 448-0803, Japan. Phone: 81-566-95-0088 © 2009 Brother Industries, Ltd. All Rights Reserved. GT-782 SB0304-101 E 2009.11. F (1)

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