Table of Contents
Summary of Contents for GE ATLAS GENTECH TSS308GE-A NZ
- Page 1 Mini-PBX Telephone Switching System User and Installation Guide Model: TSS308GE-A NZ Imported, Distributed and Serviced by: Atlas Gentech (NZ) Limited 87 Carbine Road Mt Wellington Auckland NZ Ph: (09) 574-2700 Fax: (09) 574-2722...
-
Page 2: Table Of Contents
Contents Page SAFETY MARKING LABEL ...................6 INTRODUCTION ......................7 Features ..................................7 2.1.1 Glossary of terms used ............................7 Specifications ................................8 PARTS DIAGRAM......................9 INSTALLATION & CONNECTION ..................9 Important Installation Information ........................10 Product Installation Recommendations ......................10 4.2.1 Installation options ............................. 10 Layout of the TSS308GE2-A NZ PABX...................... - Page 3 5.3.3 Making an external call by pressing the <flash Key> or by tapping the Hook Switch........17 5.3.4 Preferred Line Assignment---Outgoing......................17 Make an external CO call with the help of an operator or an Assistant ............18 External Call Waiting............................18 Transfer an external Call to another Extension....................
- Page 4 6.3.4 Operator No 1 Assignment for Auto Attendant mode ..................25 6.3.5 Operator No 2 Assignment for Auto Attendant mode ..................26 External Dialing Mode ............................26 6.4.1 External Dialing Mode Assignment ........................26 6.4.2 Restore to default External Dialing Mode......................27 External (CO) Line Connection Assignment .....................
- Page 5 6.13.1 Connecting External Music On-Hold ......................36 6.13.2 Listen to Internal or External Music On hold....................36 6.14 Select system Line break Time Range for internal flash recognition ............. 37 6.15 Restore System Data Default Settings ........................ 37 6.16 Door Phone & Door Lock Accessories........................ 38 6.16.1 Door Phone..............................
-
Page 6: Safety Marking Label
WARNING THE SYSTEM MUST BE UNLOCKED BEFORE PROGRAMMING. USE EXTENSION 801 FOR UNLOCKING AND PROGRAMMING THE SYSTEM. THE SYSTEM WILL BE AUTO LOCKED AFTER PLACING THE HANDSET BACK ONTO THE HOOK SWITCH. WHEN A FAILURE OCCURS WHICH RESULTS IN INTERNAL PARTS BECOMING ACCESSIBLE, DISCONNECT THE POWER CORD IMMEDIATELY AND RETURN THE UNIT TO THE REPAIR CENTRE. -
Page 7: Introduction
INTRODUCTION This Mini-PBX is designed to provide a low cost professional telephone switching system. Up to 3 external analogue telephone lines and up to 8 internal extensions can be connected. FEATURES • Operator Attendant Mode –allows an ‘operator’ or one designated extension to answer all incoming calls •... -
Page 8: Specifications
SPECIFICATIONS • Capacity: 1 to 3 external CO Lines 1 to 8 internal Extensions • Exterior sockets: 3 for external CO lines, 8 for internal extensions, 1 for Door Phone and Door Lock (optional) 1 for external Music on Hold Source 1 for Computer with Call Accounting package (optional) •... -
Page 9: Parts Diagram
PTC200 6.11.1 (3) All Customer Equipment (fail safe requirements) 2. Under power failure conditions this appliance may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use. PTC200 10.3.3 Fault Clearance (2) Secondary Fixed Wiring 3. -
Page 10: Important Installation Information
IMPORTANT INSTALLATION INFORMATION • Never install telephone wires during an electrical storm (thunder and lighting) • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations • Never touch un-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines •... -
Page 11: Layout Of The Tss308Ge2-A Nz Pabx
LAYOUT OF THE TSS308GE2-A NZ PABX CONNECTION PROCEDURES 4.4.1 CONNECTING EXTERNAL CO LINES & INTERNAL EXTENSIONS TO THE UNIT: • Connect external CO lines to the corresponding CO line ports on the unit • Connect internal extensions according to the indicated extension positions •... -
Page 12: Example Of A Full Installation
4.4.2 EXAMPLE OF A FULL INSTALLATION Door Phone (Optional) -
Page 13: Door Phone & Door Lock
DOOR PHONE & DOOR LOCK To meet the needs of our customers, two additional functions have been added • TALK-BACK DOOR PHONE • ELECTRICALLY CONTROLLED DOOR LOCK These products are suitable for offices and villas. 4.5.1 CONNECTING DOOR PHONE & DOOR LOCK TO THE UNIT Connect the head of the bell cable coming from the Door Phone &... -
Page 14: Mains Power
MAINS POWER 4.6.1 CHECK 230VAC POWER BEFORE CONNECTING THE MINI PBX: • The operating voltage of this product is 230VAC ±10%. Before connecting the Mini-PBX to the local power supply check the voltage of the local power supply. A UPS (Uninterrupted Power Supply) backup is highly recommended if the local power supply is unstable. -
Page 15: Operating Instructions
OPERATING INSTRUCTIONS 5.1 RECEIVING AN EXTERNAL CALL FROM THE CO LINE 5.1.1 OPERATOR ATTENDANT MODE When an external call from an external CO line is received; assigned extensions will ring. Lift the handset of any ringing extension to answer the call. A call can also be answered from non-ringing extensions by using the “Call Pick Up”... -
Page 16: External Call
EXTERNAL CALL An extension can be in two different modes. When in Direct External Dialing mode the extension is connected to the next free external CO line directly. When in Non Direct External Dialing mode the extension can get an external CO line by dialing ‘9’... -
Page 17: Making An External Call By Pressing The
5.3.3 MAKING AN EXTERNAL CALL BY PRESSING THE <FLASH KEY> OR BY TAPPING THE HOOK SWITCH If you prefer, an external CO line can be accessed by pressing the <FLASH KEY> or by tapping the Hook Switch. You must lift the receiver to get internal dial tone, press the <FLASH KEY> or tap the Hook Switch to get dial tone from the external CO line and then dial the desired external number.Or By Tapping The Hook Switch -
Page 18: Make An External Co Call With The Help Of An Operator Or An Assistant
MAKE AN EXTERNAL CO CALL WITH THE HELP OF AN OPERATOR OR AN ASSISTANT The operator or assistant can initiate an external call and then transfer the call to another extension (see Paragraph 5.6). Example: The operator (extension 805) initiates an external call, then transfers the call to extension 801 •... -
Page 19: Transfer An External Call To Another Extension
TRANSFER AN EXTERNAL CALL TO ANOTHER EXTENSION Format: Press <FLASH KEY> or tap the Hook Switch to get internal dial tone, then dial the desired extension number and hang up Description: Allows an extension to transfer a received external call to another extension Example: Extension 805 receives an external call. -
Page 20: Setting Up A Conference Call (3 Party)
otherwise extension A will be reconnect to the CO line. 5.7 SETTING UP A CONFERENCE CALL (3 PARTY) Format: Press <FLASH KEY> or tap Hook Switch to get internal dial tone, then dial * followed by the desired extension number Description: Allows an extension on an external call to add another extension for a 3 Party conference call CALL PICK UP... -
Page 21: Priority Access
5.10 PRIORITY ACCESS Format: # 9 n n = CO line port number Description: Allows user of Extension 801 to access a certain CO line, even though other people are using that CO line. Example: Extension 801 accesses CO line 3, even if it is busy. 5.11 ANSWERING A CALL FROM THE DOOR PHONE 5.11.1 ANSWERING THE DOOR PHONE FROM A RINGING EXTENSION... -
Page 22: To Open The Door Lock
5.12 TO OPEN THE DOOR LOCK 5.12.1 TO OPEN THE DOOR LOCK AFTER ANSWERING THE DOOR PHONE Format: Press <FLASH KEY> or tap the Hook Switch to get internal dial tone, then dial #83 Description: This is to open the door after speaking to the visitor at the door Example: Open the door 5.12.2 TO OPEN THE DOOR LOCK REMOTELY... -
Page 23: System Programming
SYSTEM PROGRAMMING GENERAL PROGRAMMING INSTRUCTIONS 6.1.1 DEFAULT SETTING This system has default factory settings. If any of the programming needs to be changed, you can change settings by system programming. 6.1.2 EXTENSION USED FOR PROGRAMMING System programming can only be performed from extension 801. 6.1.3 BEFORE PROGRAMMING You need to enter the password to enter system programming. -
Page 24: Password
PASSWORD 6.2.1 INPUT THE SYSTEM PASSWORD Format: * 01 abcd # abcd = system password Description: Allows you to input the system password to enter into system programming mode If you have entered into programming mode by system password, you should not hang up extension 801 until all the desired system settings have been modified;... -
Page 25: Auto Attendant Mode Assignment With Outgoing Message (Ogm)
6.3.2 AUTO ATTENDANT MODE ASSIGNMENT WITH OUTGOING MESSAGE (OGM) Format: * 2 0 # Description: In this mode the external caller will hear the Out Going Message (OGM) recording. None of the extensions will ring. If the external caller does not know the extension number, the external caller can press 0 to speak to the operator. -
Page 26: Operator No 2 Assignment For Auto Attendant Mode
6.3.5 OPERATOR NO 2 ASSIGNMENT FOR AUTO ATTENDANT MODE Format: * 2 6 abc # abc = extension number (Default setting = Ext. 803) Description: Assign an extension to be Operator No 2 for Auto Attendant Mode. The incoming call will be auto transferred to Operator No. 2 if Operator No. 1 is busy. Example: Assign extension 806 to be Operator No. -
Page 27: Restore To Default External Dialing Mode
6.4.2 RESTORE TO DEFAULT EXTERNAL DIALING MODE Format: * 8 000 # Description: All extensions are programmed to have access to external CO lines by dialing 9 first or by pressing the <FLASH KEY> or by tapping the Hook Switch EXTERNAL (CO) LINE CONNECTION ASSIGNMENT Format: * 3 a b c # abc = CO line port number (Default setting = 123) -
Page 28: Ringing Extensions Assignment
RINGING EXTENSIONS ASSIGNMENT 6.6.1 RINGING EXTENSIONS ASSIGNMENT FOR EXTERNAL (CO) LINES Format: * 1 m abcd # m = CO line port number abcd = last digit of extension port (Default setting = Ext. 801 to 804) Description: You can select which extension(s) ring when there is an incoming call on an external CO line. -
Page 29: Call Restriction-Class Assignment
CALL RESTRICTION-CLASS ASSIGNMENT 6.7.1 CALL RESTRICTION CLASS ASSIGNMENT FOR A CERTAIN EXTENSION Format: * 5 1 abc n # abc = extension number n = 0 = Permits calling a special number only n = 1 = No restriction for outgoing calls n = 2 = Restricts dialing International calls (Default setting) n = 3 = Permits dialing Local calls only n = 4 = Restricts dialing of calls defined in Restriction Group A... -
Page 30: Restriction Group A For Local Call Assignment
6.7.3 RESTRICTION GROUP A FOR LOCAL CALL ASSIGNMENT Format: * 5 2 abcd # abcd = prefix of number to be restricted Description: Restricts dialing certain Local Call numbers Example: Restrict dialing of local call numbers with prefixes 576 and 8 •... -
Page 31: Special Dialing Numbers (Prefix)
SPECIAL DIALING NUMBERS (PREFIX) 6.8.1 SPECIAL DIALING NUMBERS (PREFIX) ASSIGNMENT Format: * 5 4 abcd # abcd = special prefix number (toll number prefix = 0 + 3 digits max. local number prefix = 3 digits max.) Description: Permits users to dial special toll numbers or local numbers Example: Permit extension 803 to dial special numbers starting with prefixes 0468 or 200 or 300 only •... -
Page 32: Restrict The Line's Right To Use
RESTRICT THE LINE’S RIGHT TO USE 6.9.1 ASSIGN CO LINE TO BE EXCLUSIVELY ACCESSED BY DESIGNATED EXTENSION (S) FOR OUTGOING CALLS Format: * 4 1 m abc # m = CO line port number abc = current extension number Description: Assign CO line to be exclusively accessed by designated extension(s) for outgoing calls. -
Page 33: Assign Extension (S) To Access Only A Designated Co Line For External Calls
6.9.2 ASSIGN EXTENSION (S) TO ACCESS ONLY A DESIGNATED CO LINE FOR EXTERNAL CALLS Format: * 4 2 m abc # m = CO line port number; abc = extension number Description: Assign extension to use only a designated CO line for external calls. Even if other CO lines are free, this extension cannot access them for external calls. -
Page 34: Restore To Default Extension Numbers
6.10.2 RESTORE TO DEFAULT EXTENSION NUMBERS Format: * 7 000 # Description: We suggest using this format to restore all the extension numbers to their default settings before you change certain extension numbers 6.10.3 USER EXTENSION NUMBER CONFIRMATION Format: # 8 1 Description: Allows a user to find out what his extension number is Example: Suppose the extension number is 806, then the user will hear “Du”... -
Page 35: Clear Limited Call Duration
• The actual limited call duration is about 20 seconds longer than the duration set, in order to compensate for dialing time. • The maximum call duration limit that can be set is 99 minutes. 6.11.2 CLEAR LIMITED CALL DURATION Format: * 9 abc # abc = extension number... -
Page 36: Listen To Out Going Mesage
6.12.2 LISTEN TO OUT GOING MESAGE Format: * 2 3 # Description: Allows you to listen to the Out Going Message (OGM) recording for a short period and to test the quality of the telephone. 6.13 INTERNAL OR EXTERNAL MUSIC ON HOLD 6.13.1 CONNECTING EXTERNAL MUSIC ON-HOLD This system has integrated internal Music On Hold. -
Page 37: Select System Line Break Time Range For Internal Flash Recognition
6.14 SELECT SYSTEM LINE BREAK TIME RANGE FOR INTERNAL FLASH RECOGNITION Format: * 81 m # m = 1 = line break time of 40mS to 550mS m = 2 = line break time of 40mS to 750mS m = 3 = line break time of 40mS to 1000mS (Default Setting) m = 4 = line break time of 40mS to 1200mS m = 5 = line break time of 40mS to 1500mS m = 6 = line break time of 40mS to 2000mS... -
Page 38: Door Phone & Door Lock Accessories
6.16 DOOR PHONE & DOOR LOCK ACCESSORIES 6.16.1 DOOR PHONE • Any Analogue Telephone can be used • Suggest Alcatel 2410-NK • Two-way communication • 2 wire connection Door Phone 6.16.2 DOOR LOCK • Both Electrical Control & Manual Control •... -
Page 39: Summary Of System Operation And Programming
SUMMARY OF SYSTEM OPERATION AND PROGRAMMING Format Explanation Page Preferred Line Assignment---Outgoing Flash abc Transfer an external Call to another Extension Flash * abc Setting up a Conference call (3 Party) Call Pickup # * abc Set up call forwarding Go Off-Hook, Clear call forwarding On-Hook... -
Page 40: Maintenance & Troubleshooting
MAINTENANCE & TROUBLESHOOTING OUTGOING CALLS CAN’T BE MADE • Programmed to be in no CO line mode; • Call restriction class is 6; • CO line is set to special Extension; • Extension improperly hung up; • CPU and internal data is corrupted due to unstable or noisy power. -
Page 41: External Calls Can't Be Received
EXTERNAL CALLS CAN’T BE RECEIVED • The connection to the CO line is loose • The CO line is connected to other equipment • No OGM message recorded for Auto Attendant mode... -
Page 42: Intercom Call Can't Be Made
INTERCOM CALL CAN’T BE MADE • Extension improperly hung up • Extension number is wrong WARRANTY INFORMATION This product is guaranteed for a period of 12 months from the date of purchase. Should you experience difficulties with the product, please contact Atlas Gentech (NZ) Limited for assistance.