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Cisco 7921G - Unified Wireless IP Phone VoIP Phone Manual

For cisco unified callmanager 4.1, 4.2, 5.0 and later
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Download this manual See also: Administration Manual, Phone Manual
Cisco Unified Wireless IP Phone
7921G Guide for Cisco Unified
CallManager 4.1, 4.2, 5.0 and Later
INCLUDING LICENSE AND WARRANTY
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 527-0883

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Summary of Contents for Cisco 7921G - Unified Wireless IP Phone VoIP

  • Page 1 Cisco Unified Wireless IP Phone 7921G Guide for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later INCLUDING LICENSE AND WARRANTY Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387)

  • Page 3: Cisco Unified Callmanager

    Entering Text speaker volume call. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are Mute your phone Press registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks...
  • Page 4 Softkey Definitions Phone Screen Icons Options Access softkey feature list OPickUp Answer a call ringing in another Line and Call States AbbrDial Dial using a speed dial index group associated with your group Incoming call number Park Store a call using Call Park Answer Answer a call Call on hold...

  • Page 5: Table Of Contents

    Understanding the Help System on Your Phone Using Phone Buttons Understanding Lines vs. Calls Understanding Line and Call Icons Understanding Feature Availability Cleaning the Phone Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...
  • Page 6 Adding Yourself to a Shared-Line Call Preventing Others from Viewing or Joining a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls Prioritizing Critical Calls Using Cisco Extension Mobility Using Push to Talk Service Using a Handset, Headset, and Speakerphone Obtaining a Headset OL-10806-02...
  • Page 7 Using Personal Directory on the Web Setting Up Phone Services on the Web Controlling User Settings on the Web Controlling Line Settings on the Web Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...
  • Page 8 Using Cisco WebDialer Understanding Additional Configuration Options Troubleshooting Your Phone General Troubleshooting Viewing Phone Administration Data Using the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Index OL-10806-02...

  • Page 9: Getting Started

    Accessing Your User Options Web Pages, page User Options web pages See softkey and icon definitions Refer to the Quick Reference Card in the front of this guide. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 10: Finding Additional Information

    Finding Additional Information You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/techsupport You can access the Cisco website at this URL: http://www.cisco.com/ International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml Safety and Performance Information Read the following safety notices before installing or using your wireless IP phone.
  • Page 11 To avoid the possibility of injury, do not place the handset where such objects may be picked up. Battery Safety Notices These battery safety notices apply to the batteries that are approved by the Cisco Unified Wireless IP Phone 7921G manufacturer. Warning There is the danger of explosion if the battery is replaced incorrectly.
  • Page 12 Cisco part number. CP-BATT-7921G-STD Standard battery— Extended use battery—CP-BATT-7921G-EXT Caution Use only the Cisco power supply that was provided with your phone. If you need to replace your power supply, refer to the list of Cisco part numbers. Australia—CP-PWR-7921G-AU= Central Europe— CP-PWR-7921G-CE= China—CP-PWR-7921G-CN=...

  • Page 13: Accessibility Features

    Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of the following actions: •...

  • Page 14: Connecting Your Phone

    Connecting Your Phone Your system administrator will configure your new Cisco Unified Wireless IP Phone to connect to the corporate wireless network and the IP telephony network. A rechargeable Lithium ion battery powers the Cisco Unified Wireless IP Phone 7921G. Before you can use your phone, you must install the battery in the phone and then charge the battery.

  • Page 15: Charging The Phone Battery

    AC Power Supply Phone Connected to Charging Times Connected to Phone PC with USB Cable Battery Type Standard 2 hours 5 hours Extended 3 hours 7 hours Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 16: Using The Ac Power Supply To Charge The Battery

    Using the AC Power Supply to Charge the Battery You can charge your battery quickly by connecting the AC power supply to the phone. To accommodate different AC power receptacles, you must insert the appropriate AC plug adapter on the AC power supply.

  • Page 17: Using The Usb Cable And Pc Port To Charge The Battery

    Connected” on the status line. While the battery is charging, the indicator light is red. When the battery is fully charged, the indicator light turns green. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 18: Powering On The Phone

    2. You might need to enter a username and password to access the wireless network. For more information, see Setting Username and Passwords, page 3. After completing authentication and registration with Cisco Unified CallManager, the phone displays the main screen and is ready to place or receive calls. Check signal strength The icon indicates the strength of the signal between the wireless access point and your phone.

  • Page 19: Setting Username And Passwords

    Press << once to delete the last character or number or to delete the whole character string, press and hold <<. Enter a space Press to enter a space between characters. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 20: Accessories For The Cisco Unified Wireless Ip Phone 7921G

    Using a Handset, Headset, and Speakerphone, page 45. Although Cisco Systems performs some internal testing of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not certify or support products from headset or handset vendors. Because of the inherent environmental and hardware inconsistencies in the locations where Cisco Unified IP Phones are deployed, there is not a single “best”...

  • Page 21: Securing The Phone With A Lock Set And Cable Lock

    Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to you (the user) and to the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets, but some of the headsets on the sites listed below have been reported to perform well on Cisco Unified IP Phones.
  • Page 22 You can secure your Cisco Unified Wireless IP Phone 7921G Desktop Charger by using a laptop cable lock. The lock connects to the security slot on the side of the desktop charger, and the cable can be secured to a desktop. The diagram shows where to insert the lock.

  • Page 23: An Overview Of Your Phone

    • Online customizing of phone features and services from your User Options web pages. • An online help system that displays information on the phone screen. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 24: Understanding Buttons And Hardware

    Understanding Buttons and Hardware You can use the figure below to identify buttons and hardware on your phone. D E F M N O G H I P Q R S W X Y 7921 Indicator light Provides these indications: (LED) •...
  • Page 25 Enters “0” when dialing a number. Allows you to enter a space or these special characters when you are entering text: , . ‘ “ | _ ~ ’ Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 26: Understanding Phone Screen Features

    Using Push to Talk Service, page Understanding Phone Screen Features Because the Cisco Unified Wireless IP Phone 7921G has only two softkeys, the Options softkey displays the list of available feature options for the phone. The features in the Options list change depending on whether the phone is idle or in an active call.
  • Page 27 10140 Primary phone line—Displays the phone number (directory number) for your primary phone line Date and Time line Displays time and date information 12:39 06/20/06 Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 28: Understanding Feature Buttons And Menus

    Options Menu Displays softkey features for the current call state Softkey labels area Displays softkey options and provides access to the Options list of softkey features Message - Hide Displays the active navigation arrows for the menu or screen Status and information Provides phone status or instructions Your current options Main phone screen...

  • Page 29: Understanding The Help System On Your Phone

    • Help—Tips on using and accessing Help Get help using Help Press , wait for the online help main menu to display, and then choose Help. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 30: Using Phone Buttons

    Using Phone Buttons The phone keypad and buttons provide these shortcuts to frequently used functions. For more If you want to... Then... information, see... Lock or unlock Press and hold the key (3 seconds). The screen displays Setting the Keypad the phone “Keypad Locked!”, and the icon displays at the top of...

  • Page 31: Understanding Line And Call Icons

    You have put this call on hold. See Using Hold and Resume, page Call forward You have forwarded your primary line. See Forwarding All Calls enabled to Another Number, page Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 32: Understanding Feature Availability

    Tracing Suspicious Calls, page Understanding Feature Availability The operation of your Cisco Unified Wireless IP Phone 7921G and the features available to you may vary, depending on the call processing agent used by your company and also on how your company’s phone support team has configured your phone system.

  • Page 33: Basic Call Handling

    Placed Calls log. This is called Auto Dial. To call a number displayed with Auto Dial, scroll to the number and press Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 34: Placing A Call-Additional Options

    • If you make a mistake while dialing, press << to erase digits. • To redial the last number, you can also press two times. Placing a Call—Additional Options You can place calls using special features and services that might be available on your phone. See your system administrator for more information about these additional options.
  • Page 35 (Services) >Push to Talk Using Push to Talk Service (name can vary). Service, page 44 2. Use or Talk to transmit. 3. Press or Stop to end. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 36: Answering A Call

    Answering a Call You can answer a call by using several options, if they are available on your phone. If you want to... Then... For more information, see... Answer a call Press and release (green button) Using Any Key to Answer the to connect to the incoming call.

  • Page 37: Ending A Call

    1. From the phone with the active call on the shared line, press Hold. line to your wireless 2. From your other phone with the shared line, press Resume. phone or to your desk phone Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 38: Using Mute

    Using Mute With Mute enabled, you can hear other parties on a call, but they cannot hear you. You can use Mute with the phone or a headset. If you want to... Then... Toggle Mute on During a call, press on left side of phone.

  • Page 39: Transferring Calls

    • You cannot use Trnsfer to redirect a call on hold. To remove the call from hold before transferring it, choose Resume. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 40: Forwarding All Calls To Another Number

    Forwarding All Calls to Another Number You can use Call Forward All to redirect incoming calls from your phone to another number. If you want to... Then... Set up call forwarding on 1. Choose Options > CFwdAll. your primary line 2.

  • Page 41: Making Conference Calls

    Basic Call Handling Making Conference Calls Your Cisco Unified IP Phone allows you to join three or more people into one telephone conversation, creating a conference call. Understanding Types of Conference Calls There are two types of conference calls: Standard (ad hoc) and Meet-Me.
  • Page 42 If you want to... Then... Create a conference by joining 1. Press (Line View) to make sure that you have two or two or more existing calls more calls on a single line. 2. Scroll to a call that you want to add to the conference. 3.

  • Page 43: Starting Or Joining A Meet-Me Conference Call

    In this case, try your call again. End a Meet-Me conference All participants must hang up. The conference does not automatically end when the conference initiator disconnects. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 44: Advanced Call Handling

    Advanced Call Handling Advanced call-handling tasks involve special features that your system administrator might configure for your phone depending on your call-handling needs and work environment. Speed Dialing Speed dialing allows you to press a key, select a Line View item, or use an index number to place a call. Depending on configuration, your phone can support several speed-dial features: •...

  • Page 45: Picking Up Redirected Calls On Your Phone

    Tips • Depending on how your phone is configured, you might receive an audio and/or visual alert about a call to your pickup group. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 46: Storing And Retrieving Parked Calls

    You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified CallManager system (for example, a phone in a conference room). You can park a call by using the Park softkey to store the call. Your phone displays the call park number where the system stored your call.

  • Page 47: Using A Shared Line

    Privacy feature configured on your phone. See Preventing Others from Viewing or Joining a Shared-Line Call, page The Cisco Unified Wireless IP Phone 7921G can support a maximum of 24 calls on a shared Note line.

  • Page 48: Adding Yourself To A Shared-Line Call

    Adding Yourself to a Shared-Line Call Depending on how your phone is configured, you can add yourself to a call on a shared line using either Barge or cBarge. If you want to... Then... See if the shared line is Look for the icon and the “In Use Remote”...

  • Page 49: Preventing Others From Viewing Or Joining A Shared-Line Call

    Notify your system Choose Options > MCID. administrator about a Your phone plays a tone and displays the message, “MCID successful.” suspicious or harassing call Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 50: Making And Receiving Secure Calls

    • Authenticated call—The identities of all phones participating in the call have been verified. • Encrypted call—The phone is receiving and transmitting encrypted audio (your conversation) within the Cisco IP network. Encrypted calls are also authenticated. • Non-secure call—At least one of the participating phones or the connection does not support these security features, or the phones cannot be verified.

  • Page 51: Prioritizing Critical Calls

    • If you enter an invalid MLPP access number, a verbal announcement will alert you of the error. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 52: Using Cisco Extension Mobility

    Using Cisco Extension Mobility Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you.

  • Page 53: Using A Handset, Headset, And Speakerphone

    The internal, single-direction microphone is located on the lower left side of the phone (two small holes). For best results, place the desktop charger in front of you when using the speakerphone. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 54: Obtaining A Headset

    If you want to... Then... Switch to the handset from 1. Hold the top of the phone and move it forward before lifting it the desktop charger off the desktop charger. speakerphone 2. Use the handset to continue with the call. The desktop charger speaker and microphone disconnect.

  • Page 55: Using Phone Settings

    Using Phone Settings Using Phone Settings You can personalize your Cisco Unified Wireless IP Phone 7921G by adjusting sound settings, volume levels, display options, and keypad settings. You can also view your Network Profiles from the Settings menu. Customizing Rings You can customize your phone by choosing a ring type for each line.

  • Page 56: Customizing Volume Settings

    If you want to... Then... Change the way your phone 1. Choose (Settings) > Sound Settings > Alert Pattern. rings 2. Select one of the following: • Ring Only • Vibrate Only • Silent • Vibrate, Then Ring • Vibrate And Ring appears next to your selection.
  • Page 57 3. Select one of the following: • Headset • Speaker (default setting) • Headset and Speaker appears next to your selection. 4. Press Save to make the change or Cancel. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 58: Customizing The Phone Screen

    Customizing the Phone Screen You can adjust the length of time that your phone screen displays and its brightness. If you want to... Then... Change the phone display 1. Choose (Settings) > Phone Settings > Display Settings. brightness 2. Select Display Brightness Note You can make a selection by pressing the number key for the item, button, or the Change softkey.

  • Page 59: Changing Keypad Settings

    2. Select Any Key Answer. 3. Select Disable. 4. Press Save to make the change or Cancel. Note Under the Any Key Answer option, Disabled displays. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 60: Setting The Keypad To Automatically Lock

    Setting the Keypad to Automatically Lock To keep from pressing keys and redialing calls accidentally, use the keypad auto lock feature. You can set the length of time before your phone keypad automatically locks after completing a call. If you want to... Then...

  • Page 61: Changing The Keypad Tones

    SSIDs or authentication types. Your Cisco Unified Wireless IP Phone 7921G can have up to four enabled network profiles. Your phone automatically scans the profiles and selects the network profile with the matching SSID and settings for that specific wireless network.

  • Page 62: Using Call Logs And Directories

    Using Call Logs and Directories This section describes how you can use call logs and directories in the Directory menu. Using Call Logs Your phone maintains records of your missed, placed, and received calls. Each call log holds up to 30 entries.

  • Page 63: Directory Dialing

    • Use the numbers on your keypad to enter characters on your phone screen. See Entering and Editing Text, page • Use the Navigation button on your phone to move between input fields. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 64: Using Personal Directory On Your Phone

    Cisco Unified CallManager Release 4.0 and Later For information about how to set up and use the Personal Directory when connected to a Cisco Unified CallManager 4.1 or later system, refer to Customizing Your Cisco IP Phone on the Web: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm...
  • Page 65 1. Search for a Fast Dial code. Fast Dial code 2. Scroll to the listing you want and press Select or 3. Press Dial. 4. Choose OK to complete the action. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...
  • Page 66 If you want to... Then... Delete a Fast Dial 1. Search for a Fast Dial code. code 2. Scroll to the listing you want and press Select or 3. Choose Options > Remove. Log out of Personal 1. Choose (Services) > Personal Address Book (exact name may Directory vary).

  • Page 67: Accessing Voice Messages

    The iDivert feature automatically transfers a call (including a ringing or held call) to your voice message system. Callers will hear your voice message greeting and can leave you a message. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 68: Accessing Your User Options Web Pages

    You can use your computer to log in to your Cisco Unified CallManager User Options web pages, where you can control features, settings, and services for your wireless IP phone. This section includes information for: Cisco Unified CallManager Release 4.1 and Later User Options Web Pages, page 60...

  • Page 69: Subscribing To Phone Services

    Then, do this after you log in and select your device type... Subscribe to a service 1. From the main menu, choose Configure your Cisco IP Phone Services. 2. Select a service from the “Available Services” drop-down list and click Continue.

  • Page 70: Cisco Unified Callmanager Release 5.0 And Later User Options Web Pages

    This section describes how to access your User Options web pages and how to subscribe to phone services when you are connected to a Cisco Unified CallManager 5.0 or later system. Use these sections for more details about accessing the User Options web pages and configuring features and subscribing to phone services: •...

  • Page 71: Configuring Features And Services On The Web

    Setting Up Speed Dials on the Web Depending on configuration, your phone can support several speed-dial features: • Speed-dial Numbers • Abbreviated Dialing • Fast Dials Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 72: Using Personal Directory On The Web

    If you want to... Then do this after you log in... Set up Line View 1. Select the name for the Cisco 7921 device. speed-dial numbers 2. Click Speed Dials. 3. Enter a phone number as you would dial it.
  • Page 73 5. Use the Search Options area to find the appropriate PAB entry. 6. Click a phone number in the Search Results area. 7. Click Save. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...
  • Page 74 If you want to... Then, do this after you log in... Assign a Fast Dial code 1. Choose User Options > Fast Dials. to a phone number 2. Click Add New. (without using a PAB 3. Change the Fast Dial code, if desired. entry) 4.

  • Page 75: Setting Up Phone Services On The Web

    3. Click Delete Selected. Change a service name 1. Search for services. 2. Click on the service name. 3. Change the information and click Save. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 76: Controlling User Settings On The Web

    If you want to... Then do this after you log in... Add a service to an 1. Select a device. available screen slot 2. Click Service URL. Note If you do not see this option, ask your system administrator to configure a service URL button for your phone.
  • Page 77 Tips • Use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. • Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. • For more information about these services, ask your system administrator.

  • Page 78: Controlling Line Settings On The Web

    If you want to... Then do this after you log in... Set up call forwarding 1. Select the name for the Cisco 7921 device. per line 2. Click Line Settings. 3. If you have more than one directory number (line) assigned to your phone, verify that the appropriate line is selected or choose a new one.

  • Page 79: Using Cisco Webdialer

    Accessing Your User Options Web Pages You cannot change the Ring Settings for the Cisco Unified Wireless IP Phone 7921G from the User Options web pages. Using Cisco WebDialer Cisco WebDialer allows you to make calls on your wireless IP phone to directory contacts by clicking items in a web browser.
  • Page 80 If you want to... Then... Set up, view, or Access the Preferences page. change WebDialer The Preferences page appears the first time that you use WebDialer (after you preferences click the number that you want to dial). To return to Preferences in the future, click the preferences icon from the Make Call or Hang Up page.

  • Page 81: Understanding Additional Configuration Options

    Request a shared line. This allows you to Using a Shared Line, number for several phones use one number for your desk phone and page your wireless IP phone, for example. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...
  • Page 82 • • A shared line to view or join page coworkers calls. • Using Cisco • Cisco Extension Mobility to apply Extension Mobility, your phone number and user profile to page a shared phone Answer calls frequently or Ask your system administrator to set up...

  • Page 83: Troubleshooting Your Phone

    Join also requires the selected calls to be on the same line. If necessary, transfer calls to one line before joining them. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...

  • Page 84: Viewing Phone Administration Data

    When your barge attempt fails for this reason, your phone plays a fast busy tone. • You cannot barge a call on another Cisco Unified Wireless IP Phone. You are disconnected You will be disconnected from a call that you have joined using Barge if the from a call that you call is put on hold, transferred, or turned into a conference call.

  • Page 85: Cisco One-Year Limited Hardware Warranty Terms

    Your formal Warranty Statement, including the warranty applicable to Cisco software, is included on the Cisco Documentation CD and on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty document from the CD or Cisco.com.
  • Page 86 One (1) Year Replacement, Repair, or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.

  • Page 87: Index

    CallBack answer/send call-handling, advanced application call-handling, basic left softkey calls Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...
  • Page 88 See also barge using using dialing, options for 25, 26 Cisco Unified Wireless IP Phone directory accessories corporate, using buttons and keys option descriptions cleaning personal, using connecting using from CallManager 5.0 web page...
  • Page 89 17, 45 quality keypad lock specifications auto keylock feature using lock keypad 12, 45 using external devices setting auto keylock Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...
  • Page 90 unlocking keypad mute, using 22, 52 keypad shortcuts navigation button 17, 20 LED blink rates network configuration data, locating line settings, controlling on CallManager 5.0 network profile web pages locked lines viewing accessing and call forwarding call state icons description of online help, using line view icon text label for...
  • Page 91 Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...
  • Page 92 and In Use Remote message transferring, options for description of troubleshooting, data for with barge with privacy signal strength softkey buttons User Options web pages labels for accessing using CallManager 4.1 or later speaker button accessing and using speaker icon logging in speakerphone subscribing to phone services...
  • Page 93 47, 48 adjusting during call preserving volume button volume button, using warnings warranty description of terms hardware WebDialer wireless network data, locating Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later...
  • Page 94 OL-10806-02...
  • Page 96 Cisco Website at www.cisco.com/go/offices. CCVP, the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expet logo, Cisco IOS, Cisco Press,...

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