Solving Keyboard And Mouse Problems - HP dx2290 - Microtower PC Service & Reference Manual

Table D-8 Solving Printer Problems (continued)
Printer will not print.
Cause
If you are on a network, you may not have made the connection
to the printer.
Printer may have failed.
Printer will not turn on.
Cause
The cables may not be connected properly.
Printer prints garbled information.
Cause
The correct printer driver for the application is not installed.
The cables may not be connected properly.
Printer memory may be overloaded.
Printer is offline.
Cause
The printer may be out of paper.

Solving Keyboard and Mouse Problems

If you encounter keyboard or mouse problems, see the documentation that came with the equipment
and to the common causes and solutions listed in the following table.
Table D-9 Solving Keyboard Problems
Keyboard commands and typing are not recognized by the computer.
Cause
Keyboard connector is not properly connected.
Program in use has stopped responding to commands.
88 Appendix D Troubleshooting Without Diagnostics
Solution
Make the proper network connections to the printer.
Run printer self-test.
Solution
Reconnect all cables and check the power cord and electrical
outlet.
Solution
Install the correct printer driver for the application.
Reconnect all cables.
Reset the printer by turning it off for one minute, then turn it
back on.
Solution
Check the paper tray and refill it if it is empty. Select online.
Solution
1. On the Windows Desktop, click Start.
2. Click Shut Down. The Shut Down Windows dialog box
is displayed.
3. Select Shut down.
4. After the shutdown is complete, reconnect the keyboard
to the back of the computer and restart the computer.
Shut down your computer using the mouse and then restart
the computer.