Dell Inspiron 710M Owner's Manual
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Dell Inspiron 710M Owner's Manual

Dell Inspiron 710M Owner's Manual

Dell inspiron 710m: owners manual
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See also: Service Manual , Owner's Manual
Enlarged version
Dell™ Inspiron™ 710m
Owner's Manual
Model PP07S
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Inspiron 710M

  • Page 1 Dell™ Inspiron™ 710m Owner’s Manual Model PP07S w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation; EMC is a registered trademark of EMC Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

  • Page 3: Table Of Contents

    Contents ......Finding Information A Tour of Your Computer Front View ....... . . Left Side View .
  • Page 4 Installing a Battery ......Storing a Battery ......Installing Module Bay Devices .
  • Page 5 ......Dell Diagnostics When to Use the Dell Diagnostics ....
  • Page 6 E-Mail, Modem, and Internet Problems ....Error Messages ......IEEE 1394 Device Problems .
  • Page 7 ......Dell Technical Support Policy (U.S. Only) ....
  • Page 8 Contents...

  • Page 9: Finding Information

    NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • Warranty information Dell™ Product Information Guide • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement •...
  • Page 10 These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. Finding Information...
  • Page 11 • Community — Online discussion with other Dell Corporate, government, and education customers customers can also use the customized Dell Premier Support website • Upgrades — Upgrade information for components, such at premier.support.dell.com. The website may not be as memory, the hard drive, and the operating system available in all regions.
  • Page 12 What Are You Looking For? Find It Here • How to use Windows XP Windows Help and Support Center • Documentation for my computer Click the Start button and click Help and Support. • Documentation for devices (such as a modem) Type a word or phrase that describes your problem and click the arrow icon.

  • Page 13: A Tour Of Your Computer

    D I S P L A Y L A T C H R E L E A S E — Slide this display latch to release and open the display. — For more information about your display, see "Using the Display" in the Dell Inspiron Help D I S P L A Y file.
  • Page 14 NOTICE: To avoid losing data, shut down your computer instead of pressing the power button. A U D I O C O N N E C T O R S — Connect headphones and microphone. Attach headphones or speakers to the connector.
  • Page 15 D E V I C E A N D K E Y B O A R D S T A T U S L I G H T S Turns on when wireless networking is enabled. To enable or disable wireless networking, press <Fn><F2>.

  • Page 16: Left Side View

    Left Side View security cable slot video connector PC Card slot exhaust vent USB connectors (2) Secure Digital memory card slot S E C U R I T Y C A B L E S L O T — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device.
  • Page 17 V I D E O C O N N E C T O R Connects an external monitor. For more information, see "Using the Display" in the Dell Inspiron Help file. To access help, see "Finding Information" on page 9.

  • Page 18: Right Side View

    M O D U L E B A Y — You can install devices such as an optical drive or Dell TravelLite™ module in the module bay. For more information, see "Installing Module Bay Devices" on page 29.
  • Page 19 The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries.

  • Page 20: Bottom View

    Bottom View Mini PCI card and modem cover memory module bay module cover module bay latch release air vent battery* battery latch release hard drive cover *optional 8-cell battery is shown M O D U L E B A Y —...

  • Page 21: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...

  • Page 22: Setting Up A Printer

    4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

  • Page 23: Power Protection Devices

    3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. USB connector on computer USB connector on printer USB printer cable Power Protection Devices Several devices are available to protect against power fluctuations and failures: •...

  • Page 24: Line Conditioners

    Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms. Line Conditioners NOTICE: Line conditioners do not protect against power interruptions.

  • Page 25: Using A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 26: Checking The Battery Charge

    For more information about the Power Meter tab, see "Power Management" in the Dell Inspiron Help file. To access help, see "Finding Information" on page 9. If the computer is connected to an electrical outlet, a icon appears.

  • Page 27: Removing A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
  • Page 28 Using a Battery...

  • Page 29: Installing Module Bay Devices

    Installing Module Bay Devices About the Module Bay CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. You can install devices such as a DVD drive, CD-RW/DVD drive, or DVD+RW in the module bay. Removing and Installing Devices While the Computer Is Turned Off NOTICE:...

  • Page 30: Removing And Installing Devices While The Computer Is Running

    Removing and Installing Devices While the Computer Is Running 1 Before ejecting the device, double-click the Safely Remove Hardware icon on the taskbar, click the device you want to eject, and click Stop. NOTICE: To prevent damage to devices, store them in a safe, dry place when they are not installed in the computer.

  • Page 31: Using Cds, Dvds, And Other Multimedia

    Using CDs, DVDs, and Other Multimedia Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Dell™ Inspiron™ Help file. To access the help file, see "Finding Information" on page 9. Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs.

  • Page 32: Using Blank Cd-Rs And Cd-Rws

    3 Click Exact Copy. 4 To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive.

  • Page 33: Connecting Your Computer To A Tv Or Audio Device

    Connecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your computer to a TV or other audio device are not included with your computer. Cables may be purchased at most consumer electronics stores. You can use a commercially available S-video cable to connect your computer to the S-video input on your TV.

  • Page 34: Enabling The Display Settings For A Tv

    5 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 6 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

  • Page 35: Using The Keyboard And Touch Pad

    Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.

  • Page 36: Key Combinations

    Advanced tab in the Power Options Properties window. See "Power Management" in the Dell Inspiron Help file. To access help, see "Finding Information" on page 9. Speaker Functions <Fn><F5>...

  • Page 37: Microsoft® Windows® Logo Key Functions

    ® ® Microsoft Windows Logo Key Functions Windows logo key and <m> Minimizes all open windows. Windows logo key and Maximizes all windows. <Shift><m> Windows logo key and <e> Runs Windows Explorer. Windows logo key and <r> Opens the Run dialog box. Windows logo key and <f>...

  • Page 38: Customizing The Touch Pad

    • To select and move (or drag) an object, position the cursor on the object and tap down-up-down on the touch pad. On the second down motion, leave your finger on the touch pad and move the selected object by sliding your finger over the surface. •...

  • Page 39: Using Pc Cards

    Using PC Cards PC Card Types See "Specifications" on page 81 for information on supported PC Cards. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards.
  • Page 40 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Press in on the latch. For some latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out.

  • Page 41: Installing A Pc Card

    Installing a PC Card You can install a PC Card in the computer while the computer is running. The computer automatically detects the card. PC Cards are generally marked with a symbol (such as a triangle or an arrow) to indicate which end to insert into the slot.
  • Page 42 Using PC Cards...

  • Page 43: Setting Up A Home And Office Network

    Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer.

  • Page 44: Network Setup Wizard

    An ad-hoc network does not use routers or access points and consists of computers that broadcast to one another. For additional assistance with setting up your wireless connection, go to support.dell.com and search for the keyword wireless setup.

  • Page 45: Connecting To A Wireless Network In Microsoft Windows Xp

    The software is already installed. If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The user’s guide is available on the Dell Support website at support.dell.com. When you turn on your computer, a pop-up appears from the network icon in the notification area whenever a network is detected in the area for which your computer is not configured.
  • Page 46 WEP or WPA key when prompted. NOTE: Network security settings are unique to your network. Dell cannot provide this information. Your network is configured automatically. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 47: Solving Problems

    The Dell Diagnostics works only on Dell™ computers. Starting the Dell Diagnostics The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see page 89).
  • Page 48 If you cannot resolve the error condition, contact Dell (see page 89). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

  • Page 49: Drivers

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

  • Page 50: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

  • Page 51: Resolving Software And Hardware Incompatibilities

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

  • Page 52: Using Dell Pc Restore By Symantec

    Dell PC Restore is available only on computers purchased in certain regions. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
  • Page 53 To use PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again.

  • Page 54: Drive Problems

    • Insert a bootable floppy disk and restart the computer. L E A N T H E D R I V E O R D I S K — See the Dell Inspiron Help file for instructions. To access the help file, see "Finding Information" on page 9.

  • Page 55: Cd And Dvd Drive Problems

    C D / D V D - R W D I S C — See the Dell Inspiron Help file (see "Finding Information" on page 9) or search for the keyword standby in the Windows Help and Support Center for information on power management modes.

  • Page 56: If You Hear An Unfamiliar Scraping Or Grinding Sound

    If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. Hard drive problems L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N —...
  • Page 57 Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Solving Problems...

  • Page 58: Error Messages

    Close all windows and open the program that you want to use. P E R A T I N G S YS T E M N O T F O U N D — Contact Dell (see "Contacting Dell" on page 89). Solving Problems...

  • Page 59: Ieee 1394 Device Problems

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. ® NOTE: Use the integrated keyboard when working in MS-DOS mode or when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. Solving Problems...

  • Page 60: External Keyboard Problems

    Type some characters on the integrated keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see "Contacting Dell" on page 89). Unexpected Characters I S A B L E T H E N U M E R I C K E Y P A D —...

  • Page 61: The Computer Does Not Start Up

    The computer does not start up N S U R E T H A T T H E A D A P T E R I S I R M L Y O N N E C T E D T O O M P U T E R A N D T O L E C T R I C A L U T L E T...

  • Page 62: A Solid Blue Screen Appears

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. U N T H E...

  • Page 63: Memory Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 47). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —...

  • Page 64: Pc Card Problems

    Product Information Guide. NOTE: See the Dell Inspiron Help file for information on standby mode. To access the help file, see "Finding Information" on page 9. H E C K T H E P O W E R L I G H T —...

  • Page 65: Ensuring Sufficient Power For Your Computer

    D J U S T T H E P O W E R P R O P E R T I E S — See the Dell Inspiron Help file or search for the keyword standby in the Help and Support Center. To access help, see "Finding Information" on page 9.

  • Page 66: Scanner Problems

    E S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y I N D O W S —...

  • Page 67: Sound And Speaker Problems

    Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from integrated speakers D J U S T T H E I N D O W S V O L U M E C O N T R O L —...

  • Page 68: No Sound From Headphones

    E I N S T A L L T H E A U D I O D R I V E R S E E E I N S T A L L I N G R I V E R S A N D T I L I T I E S O N P A G E "R...

  • Page 69: Video And Display Problems

    Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer.

  • Page 70: If Only Part Of The Display Is Readable

    Shut down your computer and connect an external monitor to the computer. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 89).

  • Page 71: Adding And Replacing Parts

    You have performed the steps in "Turning Off Your Computer" on page 71 and "Before Working Inside Your Computer" on page 72. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced by performing the removal procedure in reverse order.

  • Page 72: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 73: Memory

    See "Specifications" on page 81 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  • Page 74 NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 3 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

  • Page 75: Modem

    6 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 7 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Computer Information.

  • Page 76: Mini Pci Card

    4 If a modem is not already installed, go to step 5. If you are replacing a modem, remove the existing modem: Remove the screws securing the modem to the system board, and set them aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable.
  • Page 77 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 71. 2 Turn the computer over. 3 Loosen the captive screws on the cover, and remove the cover. Mini PCI card and modem cover captive...
  • Page 78 4 If a Mini PCI card is not already installed, go to step 5. If you are replacing a Mini PCI card, remove the existing card: Disconnect the Mini PCI card from any attached cables. Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly.
  • Page 79 5 Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until you hear a click. NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card. 6 Connect the antenna cables to the connectors on the Mini PCI card.
  • Page 80 Adding and Replacing Parts...

  • Page 81: Appendix

    Appendix Specifications Processor ® ® ® Processor type Intel Pentium M or Intel Celeron M processor External bus frequency 400 MHz System Information System chipset Intel 855GME Data bus width 64 bits DRAM bus width 64 bits Processor address bus width 32 bits Flash EPROM 4 MB...
  • Page 82 Ports and Connectors Video 15-hole connector Audio microphone connector, stereo headphone/speakers connector USB (2) 4-pin USB 2.0-compliant connector Modem RJ-11 port Network adapter RJ-45 port IEEE 1394 4-pin serial connector S-video TV-out 7-pin mini-DIN connector Mini PCI Type IIIA Mini PCI card slot Secure Digital SD slot Communications...
  • Page 83 Audio Audio type AC’97(Soft Audio) Audio controller SigmaTel STAC 9750 Stereo conversion 18-bit (analog-to-digital and digital-to-analog) Interfaces: Internal PCI bus/AC’97 External microphone-in connector, stereo headphones/speakers connector Speaker two 3-ohm speakers Internal speaker amplifier 2-W channel into 3 ohms Volume controls keyboard shortcuts, program menus Display Type (active-matrix TFT)
  • Page 84 Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 60.75-mm (2.39 inches) sensor-active area Height 44.75-mm (1.76 inches) rectangle Battery Type 8-cell "smart" lithium ion 4-cell "smart" lithium ion Dimensions: Depth 40.88 mm (1.61 inches) (8 cell) 23.8 mm (0.93 inch)(4 cell) Height 25.4 mm (1.0 inch)
  • Page 85 AC Adapter Input voltage 90–240 VAC Input current (maximum) 1.5 A Input frequency 47–63 Hz Output current 4.5 A (maximum at 4-second pulse); 3.3 A (continuous) Output power 65 W Rated output voltage 19.5 VDC Dimensions: Height 27.94 mm (1.1 inches) Width 58.42 mm (2.3 inches) Depth...

  • Page 86: Using The System Setup Program

    Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.9 GRMS Storage...

  • Page 87: Viewing The System Setup Screens

    System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.

  • Page 88: Dell Technical Support Policy (U.s. Only)

    2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop.

  • Page 89: Definition Of "Dell-Installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.
  • Page 90 Sales 0-810-444-3355 Aruba General Support toll-free: 800-1578 Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business 1-300-655-533 City Code: 2 Government and Business toll-free: 1-800-633-559 Preferred Accounts Division (PAD)
  • Page 91 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales 0820 240 530 00 City Code: 1 Home/Small Business Fax...
  • Page 92 Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) toll-free: 1-800-247-9362 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med./large business, government)
  • Page 93 Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax 592 818 1350 Technical Support (Dell™ Dimension™ and toll-free: 800 858 2969 Inspiron™) Technical Support (OptiPlex™, Latitude™, and toll-free: 800 858 0950 Dell Precision™)
  • Page 94 Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support 22537 2727 Customer Care 22537 2707...
  • Page 95 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support...
  • Page 96 Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and Dell 2969 3191 Precision) Technical Support (PowerApp™, PowerEdge™, 2969 3196 PowerConnect™, and PowerVault™) Customer Care...
  • Page 97 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support 1850 543 543 City Code: 1 U.K. Technical Support (dial within U.K. only)
  • Page 98 Technical Support outside of Japan (Dimension 81-44-520-1435 and Inspiron) Technical Support (Dell Precision, OptiPlex, toll-free:0120-198-433 and Latitude) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, toll-free: 0120-981-690 routers) Technical Support outside of Japan (PDAs,...
  • Page 99 Transaction Sales (Xiamen, China) 29 693 115 Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and toll-free: 1 800 88 0193 Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and toll-free: 1 800 88 1306...
  • Page 100 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Technical Support (for desktop and portable toll-free: 0800 446 255...
  • Page 101 Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support 671 16882 Relational Customer Care 671 17575...
  • Page 102 Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Singapore (Singapore) Website: support.ap.dell.com International Access Code: 005 Technical Support (Dimension, Inspiron, and toll-free: 1800 394 7430 Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and...
  • Page 103 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small Business City Code: 91 Technical Support 902 100 130...
  • Page 104 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 0060 07 Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, toll-free: 1800 0600 09 PowerConnect, and PowerVault)
  • Page 105 Local Numbers, and Country Code Toll-Free Numbers City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care Website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred 0870 908 0500 Accounts/PAD [1000+ employees]) Technical Support (direct and general)
  • Page 106 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or toll-free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela...

  • Page 107: Macrovision Product Notice

    FCC Notices (U.S. Only) Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves.

  • Page 108: Fcc Identification Information

    FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: PP07S • Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Appendix...

  • Page 109: Index

    89 audio device support policy, 88 connecting, 33 using, 31 support site, 11 audio. See sound Check Disk, 56 Dell Diagnostics, 47 computer Dell Premier Support crashes, 61-62 website, 9, 11 restore to previous operating device latch release state, 51...
  • Page 110 Setup Diagram, 9 numeric, 35 system view, 20 System Information Guide, 9 hardware drivers conflicts, 51 about, 49 Dell Diagnostics, 47 identifying, 49 labels Hardware Troubleshooter, 51 reinstalling, 50 Microsoft Windows, 10 Help and Support Center, 12 Service Tag, 10...
  • Page 111 61-62 computer does not start up, 61 PC Card slot computer stops responding, 61 description, 17 conflicts, 51 system view, 17 Dell Diagnostics, 47 safety instructions, 9 PC Cards drives, 54 scanner blanks, 39 DVD drive, 55 problems, 66...
  • Page 112 14 adjusting, 67 problems, 67 system view, 14 volume, 67 troubleshooting speaker conflicts, 51 problems, 67 Dell Diagnostics, 47 warranty, 9 volume, 67 external keyboard Windows XP speakers problems, 59 Device Driver Rollback, 50 description, 13 Hardware Troubleshooter, 51...

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