Problem Solving - Philips PocketCam DSC2000K Instructions For Use Manual

ENGLISH
30

7. Problem solving

If a fault occurs, first check the points listed below, refer to the Instructions for use again or
visit our website. If you are unable to remedy a problem by following these hints, consult your
dealer or contact the helpline (see 'Helpline'). Never try to open the camera yourself as this
may result in injuries and will void the guarantee.
First, check all cables to ensure that they are connected correctly.
Problem
No photo is taken
while the Shutter
button is pressed
all the way down
No reaction to
controls
File transfer not
possible
Not all images
can be transferred
to the PC
Possible cause / Solution
Battery exhausted
• Recharge battery. See '(Re)charging the battery'.
Memory full
• Transfer photos to your PC or clear photos in order to create memory
space. See 'Transferring/viewing photos' and/or 'Deleting photo's'.
Camera is still connected to the PC's USB port
• Disconnect the camera from the PC's USB port or take the camera out
of its docking base.
Poor light conditions
• Try to improve the light conditions.
Camera turned off automatically
(no button pressed for one or two minutes)
• Turn the camera back on. See 'Turning the camera on and off '.
Camera not turned on
• Turn on camera.
No memory space in internal memory or SD card
• Delete unwanted photos (see 'Deleting photos') or insert new SD card
(see 'Installing a Secure Digital (SD) memory card').
Battery exhausted
• Recharge battery. See '(Re)charging the battery'.
USB cable not properly connected
• Properly connect USB cable to both docking base and PC and be sure
the camera is placed on the docking base.
USB driver not installed
• Install USB driver and 'Philips Photo Manager' on your PC.
The RAM memory installed in your PC may not have sufficient
storage space.
• Close all software programs and proceed to transfer your images. If the
problem persists, transfer images in batches and store each batch on
your hard drive before proceeding to the next batch. Make sure all the
images you want are stored before you clear the camera memory.