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a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the
relevant replacement procedure, see "Major FRUs and CRUs" on page 50.
How to remove the hard disk password
Note: If User only mode is selected and the user hard disk password has been forgotten and cannot be
made available to the service technician, neither Lenovo nor Lenovo-authorized service technicians provide
any services to reset the user hard disk passwords or to recover data from the hard disk drive. To put the
system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to
replace the storage drive with a scheduled fee.
To remove a user hard disk password that has been forgotten, when the supervisor password and master
hard disk password are known, do the following:
Step 1.
Turn on the computer.
Step 2.
When the logo screen comes up, immediately press F1 to enter the ThinkPad Setup program.
When the power-on password icon is displayed on the screen, enter either the power-on password
or the supervisor password.
Step 3.
When the user hard disk password icon is displayed on the screen, press F1. The master hard disk
password icon is displayed.
Step 4.
Enter the master hard disk password to enter the ThinkPad Setup program.
Step 5.
Select Password ➙ Hard-disk x password ➙ Master hard disk password.
Note: x of Hard-disk x password is the letter of the hard disk drive. A pop-up window opens.
Step 6.
Type the current master hard disk password in the Enter Current Password field. Then leave the
Enter New Password field blank, and press Enter twice.
Step 7.
Press F10 to save changes and exit the ThinkPad Setup program. The user hard disk password
and the master hard disk password have been removed.
How to remove the system management password
To remove a system management password, do the following:
How to remove the system management password if no supervisor password has
been set
Step 1.
Turn off the computer and disconnect ac power.
Step 2.
Disable the built-in battery. See "Disabling the built-in battery" on page 69.
Step 3.
Remove the base cover assembly. See "Base cover assembly" on page 71.
Step 4.
Remove the built-in battery. See "Built-in battery" on page 78.
Step 5.
Remove the coin-cell battery. See "Coin-cell battery of ThinkPad X13 Gen 5" on page 82 or "Coin-
cell battery of ThinkPad X13 2-in-1 Gen 5" on page 83.
Step 6.
Reinstall the coin-cell battery.
Step 7.
Reinstall the built-in battery.
Step 8.
Reinstall the base cover assembly.
Step 9.
Reconnect ac power.
Step 10. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt
does not appear. The system management password has been removed.
30
ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 Hardware Maintenance Manual
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