Warranty (U.s.a) - Samsung NV51CG700SSRAA User Manual

Troubleshooting
Displayed
Possible cause
Code
The temp probe sensor is short
C-23
when the oven is operating.
The PCB sensor is open when the
oven is operating.
C-30
The PCB sensor is short when
the oven is operating.
This code occurs if the PCB
C-31 temperature rises abnormally
high.
This code appears if the divider
is inserted or removed while the
oven is operating.
-dC-
The steam sensor is open when
the oven is operating
C-70
The steam sensor is short when
the oven is operating
There are drain system-related
C-72
problems.
The cooling motor is operating
C-A2
abnormally.
68 English

Warranty (U.S.A)

Solution
Press Off, and then restart
the oven. If the problem
persists, disconnect all
power to the oven for at
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
least 30 seconds and then
AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original
reconnect the power. If this
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
does not solve the problem,
materials or workmanship for the limited warranty period, starting on the date of
call for service.
delivery to the original consumer purchaser, of:
Call for service
This limited warranty is valid only on products purchased and used in the United
Make sure the divider is
States that have been installed, operated, and maintained according to the instructions
inserted properly, and then
attached to or furnished with the product. To receive warranty service, the purchaser
restart the oven.
must contact SAMSUNG at the address or phone number provided below for problem
If the problem persists,
determination and service procedures. Warranty service can only be performed by
disconnect all power to the
a SAMSUNG authorized service center. The original dated bill of sale and/or proof
oven for at least 30 seconds
of delivery must be presented upon request as proof of purchase to SAMSUNG or
and then reconnect the
SAMSUNG's authorized service center to receive warranty service.
power. If this does not solve
SAMSUNG will provide in-home service within the contiguous United States during
the problem, call for service.
the warranty period at no charge, subject to availability of SAMSUNG authorized
Press Off, and then restart
servicers within the customer's geographic area. If in-home service is not available,
the oven. If the problem
SAMSUNG may elect, at its option, to provide transportation of the product to and
presists, disconnect all power
from an authorized service center. If the product is located in an area where service
to the oven for at least 30
by a SAMSUNG authorized servicer is not available, you may be responsible for a trip
seconds and then reconnect
charge or required to bring the product to a SAMSUNG authorized service center for
the power. If does not solve
service.
the problem, call the service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.
Call for service.
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN
THE USE & CARE GUIDE
SAMSUNG ELECTRIC OVEN
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
One (1) Year Parts and Labor