Philips 170S6FG/78 User Manual
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Philips 170S6FG/78 User Manual

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Philips LCD Monitor Electronic User's Manual
file:///D|/My%20Documents/dfu/A7/english/170s6/index.htm2005-01-21 1:58:01 PM

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  • Page 1 Philips LCD Monitor Electronic User’s Manual file:///D|/My%20Documents/dfu/A7/english/170s6/index.htm2005-01-21 1:58:01 PM...

  • Page 2: Safety And Troubleshooting Information

    DC power cord for normal operation. Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care...
  • Page 3 Safety and Troubleshooting Information Humidity: 20-80% RH Service: The casing cover should be opened only by qualified service personnel. If there is any need for any document for repair or integration, please contact with your local service center. (please refer to the chapter of "Consumer Information Center") For transportation information, please refer to "Physical Specifications".

  • Page 4: About This Manual

    Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
  • Page 5 RETURN TO TOP OF THE PAGE ©2005 Koninklijke Philips Electronics NV All rights reserved. Reproduction, copying, use, modification, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics NV file:///D|/My%20Documents/dfu/A7/english/170s6/about/about.htm (2 of 2)2005-01-21 1:58:05 PM...

  • Page 6: Product Information

    European Community stringent RoHS Directive mandating restrictions on hazardous substances in electrical and electronic equipment. With Philips, you can be confident that your display device does not harm the environment.
  • Page 7 Product Information • Screen size 17" / 43.2 cm diagonal • Pixel Pitch 0.264 x 0.264 mm 1280 x 1024 pixels R.G.B. vertical stripe • LCD Panel type Anti-glare polarizer, hard coated • Effective viewing area 337.9 x 270.3 mm •...
  • Page 8 Product Information x: 0.283 y: 0.297 (at 9300°K) x: 0.313 y: 0.329 (at 6500°K) • White Chromaticity x: 0.313 y: 0.329 (at sRGB) Upper >60° (typ.) • Viewing Angle (C/R>5) Lower >80° (typ.) Left >80° (typ.) Right >80° (typ.) • Response time <12 ms (typ.) * This data is subject to change without notice.
  • Page 9 LED color Active < 30 W Green Sleep < 1 W Amber Switch Off < 1W ® ® PHILIPS This monitor is NERGY compliant. s an NERGY artner, ® determined that this product meets the NERGY guidelines for energy efficiency.
  • Page 10 Product Information 5° C to 40° C (operating) • Temperature -20° C to 60° C (storage) • Relative humidity 20% to 80% • System MTBF 50K hours (including CCFL 40K hours) * This data is subject to change without notice. * Resolution 1280x1024, standard size, brightness max., contrast 50%, 6500°...
  • Page 11 Product Information Product Views Follow the links to see various views of the monitor and its components. Front View Product Description RETURN TO TOP OF THE PAGE Physical Function Tilt RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/A7/english/170s6/product/product.htm (6 of 6)2005-01-21 1:58:08 PM...

  • Page 12: Installing Your Lcd Monitor

    Installing Your LCD Monitor Installing Your LCD Monitor Front View • Produt Description Connecting Front View Product Description • to Your PC • The Base Getting • Started Optimizing • Performance UP and DOWN buttons are used when adjusting the OSD of your monitor.
  • Page 13 Installing Your LCD Monitor Rear View Kensington anti-thief lock VGA input AC power input RETURN TO TOP OF THE PAGE Optimizing Performance For best performance, ensure that your display settings are set at 1280x1024, 60Hz. Note: You can check the current display settings by pressing the 'OK' button once.
  • Page 14 Installing Your LCD Monitor More about FP_setup04.exe RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/A7/english/170s6/install/install.htm (3 of 3)2005-01-21 1:58:11 PM...

  • Page 15: On-Screen Display

    Tree What is the On-Screen Display? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below : Basic and simple instruction on the control keys.
  • Page 16 Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you can rely on the correctness of the colors shown on your screen.
  • Page 17 On-Screen Display To do so, open the OSD by pressing the OK button on the front of your monitor. Move the down button to go to Color and press OK again. Use the right button to go to sRGB. Then move the down button and press OK again to exit the OSD.

  • Page 18: Customer Care And Warranty

    Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy •...
  • Page 19 Glossary Glossary A B C D E G H I R S T U V W X Y Z Active matrix This is a kind of liquid crystal display structure in which switching transistors are attached to each pixel to control the on/off voltage. It produces a brighter and sharper display with a broader viewing angle than a passive matrix display.
  • Page 20 (degrees Kelvin). Lower Kelvin temperatures such as 2400° K are red; higher temperatures such as 9300° K are blue. Neutral temperature is white, at 6504° K. Philips monitors generally offers 9300° K, 6500° K, and user define. Contrast The luminance variation between light and dark areas in an image.
  • Page 21 Glossary D-SUB A VGA Analog input connector. Your monitor comes with a D-Sub cable. Digital Visual Interface (DVI) The Digital Visual Interface (DVI) specification provides a high-speed digital connection for visual data types that is display technology independent. The interface is primarily focused at providing a connection between a computer and its display device.
  • Page 22 Glossary RETURN TO TOP OF THE PAGE Gamma Screen luminance as a function of video voltage approximately follows a mathematical power function of the input video signal, the exponent of which is called gamma. Grayscale An achromatic scale ranging from black through a series of successively lighter grays to white. Such a series may be made up of steps, which appear to be equally distant from one another.
  • Page 23 Glossary LCD (liquid crystal display) A display composed of liquid crystal suspended between two transparent sheets. The display is composed thousands of pixels which can be turned on or off with electrical stimulation. Thus, colorful images/texts can be generated. Liquid crystal The compound found in liquid crystal displays.
  • Page 24 Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you can rely on the correctness of the colors shown on your screen.
  • Page 25 Glossary TFT(thin film transistor) Usually made from amorphous silicon (a-Si) and used as a switch to a charge storage device located below each sub-pixel on an active matrix LCD. USB or Universal Serial Bus A smart plug for PC peripherals. USB automatically determines resources (like driver software and bus bandwidth) required by peripherals.
  • Page 26 Glossary controlled switch between the upstream port and downstream ports. It also has hardware support for reset and suspend/resume signaling. The controller provides the interface registers to allow communication to/from the host. Hub specific status and control commands permit the host to configure a hub and to monitor and control its ports.
  • Page 27 Glossary RETURN TO TOP OF THE PAGE Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/A7/english/170s6/glossary/glossary.htm (9 of 9)2005-01-21 1:58:20 PM...

  • Page 28: Faqs (Frequently Asked Questions)

    When I install my monitor what should I do if the screen shows 'Cannot display this video with Other mode'? Peripherals • LCD Panel Recommended video mode for Philips 17": 1280x1024 @60Hz. Technology • Ergonomics, Unplug all cables, then connect your PC to the monitor that you used Ecology and previously.
  • Page 29 FAQs (Frequently Asked Questions) The refresh rate is of much less relevance for LCD monitors. LCD monitors display a stable, flicker-free image at 60Hz. There is no visible difference between 85Hz and 60Hz. What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and . icm)? These are the driver files for your monitor.
  • Page 30 Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc. Can the Philips LCD Monitor be mounted on the wall or used as a touch panel? Yes. Philips LCD monitors have this optional feature. The standard VESA mount holes on the back cover allows the user to mount the Philips monitor on any VESA standard ARM or accessories.
  • Page 31 Compatibility with other Peripherals Can I connect my LCD monitor to any PC, workstation or Mac? Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 32 FAQs (Frequently Asked Questions) Think of USB as a smart plug for PC peripherals. USB automatically determines resources (like driver software and bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention. There are three main benefits of USB. USB eliminates "case anxiety," the fear of removing the computer case to install circuit board cards -- that often requires adjustment of complicated IRQ settings -- for add-on peripherals.
  • Page 33 FAQs (Frequently Asked Questions) What is polarization ? Polarization is basically directing light to shine in one direction. Light is electromagnetic waves. Electric and magnetic fields oscillate in a direction perpendicular to the propagation of the light beam. The direction of these fields is called the 'polarization direction'.
  • Page 34 FAQs (Frequently Asked Questions) method. Why is vertical frequency of 60Hz optimal for an LCD monitor? Unlike a CDT monitor, the TFT LCD panel has a fixed resolution. For example, an XGA monitor has 1024x3 (R, G, B) x 768 pixels and a higher resolution may not be available without additional software processing.
  • Page 35 U.S. National Electrical Code and UL Standards. Does the LCD monitor conform to general safety standards? Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability.

  • Page 36: Regulatory Information

    Regulatory Information Regulatory Information • TCO'99 Information • TCO'99 Environmental Requirements TCO '99 Information • TCO'03 Information • Recycling Congratulations! You have just purchased a TCO '99 approved Information for and labeled product! Your choice has provided you with a product Customers developed for professional use.
  • Page 37 Regulatory Information • Philips End-of- Below you will find a brief summary of the environmental requirements met by this product. The Life Disposal complete environmental criteria document may be ordered from: Information for • UK only • Troubleshooting TCO Development Other Related •...
  • Page 38 Regulatory Information The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with increased risks e.g.
  • Page 39 Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors.
  • Page 40 Tel: +1 865 521 4322 RETURN TO TOP OF THE PAGE CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950-1:2001 (Safety requirement of Information Technology Equipment)
  • Page 41 Regulatory Information PHILIPS 170S6 This monitor is equipped with a function for saving energy which supports the VESA Display Power Management Signaling (DPMS) standard. This means that the monitor must be connected to a computer which supports VESA DPMS to fulfill the requirements in the NUTEK specification 803299/94.
  • Page 42 Regulatory Information Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device.
  • Page 43 Regulatory Information RETURN TO TOP OF THE PAGE VCCI Notice (Japan Only) This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for Information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio Interference.
  • Page 44 Regulatory Information Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. RETURN TO TOP OF THE PAGE Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket).
  • Page 45 Regulatory Information North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ...
  • Page 46 Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer. (For customers in Canada and U.S.A.) This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal regulations.
  • Page 47 Regulatory Information WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows: 1. Remove fuse cover and fuse. 2. Fit new fuse which should be a BS 1362 5A,A. S.T.A.
  • Page 48 Regulatory Information terminal which marked with the letter "L" or coloured RED. Before replacing the plug cover, make certain that the cord grip is clamped over the sheath of the lead - not simply over the three wires. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/A7/english/170s6/safety/regs/regulat.htm (13 of 13)2005-01-21 1:58:32 PM...

  • Page 49: Other Related Information

    Other Related Information Other Related Information • Safety and Troubleshooting • FAQs • Troubleshooting Information for Users in the U. S. • Regulatory For units set at 115 V : Information • Information Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord for Users in the a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
  • Page 50 Introduction Philips SmartManage is an advanced solution for users, corporate/institution IT administrator in particular, to manage their Philips monitors as part of the asset management environment. The solution includes three essential components, Philips SmartManage Administrator, and Philips SmarControl and Agent.
  • Page 51 SmartManage The SmartControl and SmartManage Agent are deployed and installed in computers using Philips monitors. With SmartControl and SmartManage Agent, monitors and PCs can interact with the administrator's inquiries. Because SmartControl operates on individual PC, end users can also use SmartControl to adjust monitor's performance settings.
  • Page 52 SmartManage Position Users can adjust the horizontal and vertical position of the screen by moving the sliding bar left and right. This function is disabled when using DVI-D (digit) input. Product Information Click Product Information in the left pane to view the product information stored in the monitor's memory.
  • Page 53 SmartManage General Click on General for general information including driver information, device information, and monitor control. Within monitor control, users can click on Auto Setup to achieve optimum performance or click on factory reset to reset the parameters of the monitor. Such choices are disabled when using DVI-D (digit) input.
  • Page 54 If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips’ web site for any updated SmartControl driver available. When I click on Product Information, only partial information is shown, what happened? It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface.

  • Page 55: Philips Pixel Defect Policy

    TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer Power Saving can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor • Physical with an unacceptable number of defects will be repaired or replaced under warranty. This notice Specification explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 56 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 57 Philips Pixel Defect Policy BRIGHT DOT ACCEPTABLE LEVEL DEFECTS 170P6 170B6 170S6 MODEL 1 lit subpixel 4 or fewer 2 adjacent lit 2 or fewer subpixels 3 adjacent lit subpixels (one white pixel) Distance between two 15 mm or more...
  • Page 58 Philips Pixel Defect Policy Note: * 1 or 2 adjacent sub pixel defects = 1 dot defect All Philips monitors are ISO13406-2 Compliant RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/A7/english/170s6/product/pixel.htm (4 of 4)2005-01-21 1:58:39 PM...

  • Page 59: Connecting To Your Pc

    Connecting to Your PC Connecting to Your PC • Front View Product Accessory Pack Description • Accessory Unpack all the parts. Pack • Connecting to Your PC Item Description • Getting Started • Optimizing Power Cable (socket may differ for different countries) Performance •...
  • Page 60 Connecting to Your PC Plug the power cord into monitor firmly. Clip the power cord and signal cable together for cable management. file:///D|/My%20Documents/dfu/A7/english/170s6/install/connect.htm (2 of 4)2005-01-21 1:58:45 PM...
  • Page 61 Connecting to Your PC Note: If you use an Apple Macintosh, you need to connect the special Mac adapter to one end of the monitor signal cable. Connect to PC Turn off your computer and unplug its power cable. Connect the monitor signal cable to the video connector on the back of your computer.
  • Page 62 Connecting to Your PC RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/A7/english/170s6/install/connect.htm (4 of 4)2005-01-21 1:58:45 PM...
  • Page 63 The Base The Base • Front View Product Unfold and Fold the Base Description • Accessory Unfold the Base Pack • Connecting to your PC • Getting Started Put monitor face down on • Optimizing the safe surface. Performance • Unfold the Base •...
  • Page 64 The Base Push down the head of monitor. RETURN TO TOP OF THE PAGE Remove the Base Condition: for VESA standard mounting applications Remove the screw and then file:///D|/My%20Documents/dfu/A7/english/170s6/install/base.htm (2 of 4)2005-01-21 1:58:46 PM...
  • Page 65 The Base remove the top cover. Remove the 3 screws and then remove the base from the LCD monitor. Note: This monitor accepts a 100mmx100mm VESA-Compliant mounting interface. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/A7/english/170s6/install/base.htm (3 of 4)2005-01-21 1:58:46 PM...
  • Page 66 The Base file:///D|/My%20Documents/dfu/A7/english/170s6/install/base.htm (4 of 4)2005-01-21 1:58:46 PM...

  • Page 67: Getting Started

    Use the information file ( .inf) for Windows® 95/98/2000/Me/XP or later • Getting Started The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for • Optimizing Windows® 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Performance Philips monitor can be enabled from the 'Monitor' dialog box in Windows®...
  • Page 68 Getting Started Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk...'. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
  • Page 69 Getting Started dialog box. If your Windows® 95/98/2000/Me/XP version is different or you need more detailed installation information, please refer to Windows® 95/98/2000/Me/XP user's manual. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/A7/english/170s6/install/gt_start.htm (3 of 3)2005-01-21 1:58:46 PM...
  • Page 70 Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being received.
  • Page 71 Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.

  • Page 72: Your Guarantee In Central And Eastern Europe

    Your Guarantee in Central and Eastern Europe Dear Customer, Thank you for purchasing this Philips product, which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts during a period of 36 months from date of purchase.
  • Page 73 In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting our dealers or Information Centers In case your Philips product is not working correctly or is defective, please contact your Philips dealer or directly the Philips Service and Consumer Information Centers http://www.philips.com/support...

  • Page 74: Your International Guarantee

    In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.

  • Page 75: Download And Print

    Download and Print Download and Print • Installing your LCD monitor driver Installing Your LCD monitor driver • Download System requirements: Printing Instructions PC running Windows 95, Windows® 98, Windows® 2000 , Windows® Me, Windows® XP or later Installing Find your driver ".inf/.icm/.cat" at : lcd\pc\drivers •...
  • Page 76 Download and Print Printing instructions: To print the manual: 1. With the manual file open, follow your printer's instructions and print the pages you need. RETURN TO TOP OF THE PAGE Installing FPadjust Program The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as CONTRAST, BRIGHTNESS, HORIZONTAL &...
  • Page 77 Download and Print RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/A7/english/download/download.htm (3 of 3)2005-03-11 3:06:33 PM...

  • Page 78: F1Rst Choice Contact Information

    F1rst Choice Contact Information F1rst Choice Contact Information Country Telephone number Tariff Austria 01 546 575 603 Local call tariff Belgium 070 253 010 0.17 Cyprus 800 92256 Free of Charge Denmark 3525 8761 Local call tariff Finland 09 2290 1908 Local call tariff France 08 9165 0006...

  • Page 79: Troubleshooting

    • Safety and Troubleshooting • FAQs This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer. • Common Problems • Imaging Common Problems Problems •...
  • Page 80 Troubleshooting The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows. AUTO button not working properly It may not work properly if using nonstandard PC or video card. Imaging Problems Press the Auto button. Adjust the image position using the Horizontal Position and/or Vertical Display position is incorrect...
  • Page 81 Green, red, blue, dark, and white dots today’s technology. remains For further assistance, refer to the Consumer Information Centers list and contact your local Philips distributor. RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/A7/english/170s6/safety/saf_troub.htm (3 of 3)2005-03-16 12:40:06 PM...
  • Page 82 Your Philips F1rst Choice Warranty(Canada/USA) Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty.
  • Page 83 Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
  • Page 84 Please contact Philips at: (800) 479-6696 Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 85 The full address to which the swap model should be delivered. Just a phone call away Philips’ customer help desks are located worldwide. Within the U.S. you can contact Philips customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from 10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers.

  • Page 86: Consumer Information Centers

    Consumer Information Centers Consumer Information Centers Antilles • Argentina • Australia • Bangladesh • Brasil • Canada • Chile • China • Colombia • Belarus • Bulgaria • Croatia • Czech Republic • Estonia • Dubai • Hong Kong • Hungary •...
  • Page 87 Consumer Information Centers ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE-12618 Tallinn Tel: +372 6519900 www.ee.invia.fujitsu.com HUNGARY Serware Szerviz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: inbox@serware.hu www.serware.hu LATVIA ServiceNet LV Jelgavas iela 36 LV - 1055 Riga, Tel: +371 7460399 Email: serviss@servicenet.lv LITHUANIA...
  • Page 88 PL - 05-500 Piaseczno Tel: +48 22 7501766 Email: servmonitor@zolter.com.pl www.zolter.com.pl RUSSIA Tel: +7 095 961-1111 Tel: 8-800-200-0880 Website: www.philips.ru TURKEY Türk Philips Ticaret A.S. Yukari Dudullu Org.San.Bolgesi 2.Cadde No:22 34776-Umraniye/Istanbul Tel: (0800)-261 33 02 file:///D|/My%20Documents/dfu/A7/english/warranty/warcic.htm (3 of 11)2005-04-12 9:11:05 AM...
  • Page 89 Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone/Fax: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Rua Verbo Divino, 1400-São Paulo-SP CEP-04719-002 Phones: 11 21210203 -São Paulo & 0800-701-0203-Other Regions without São Paulo City CHILE Philips Chilena S.A.
  • Page 90 Consumer Information Centers COLOMBIA Industrias Philips de Colombia S.A.-Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104 MEXICO Consumer Information Centre Norte 45 No.669 Col. Industrial Vallejo C.P.02300, -Mexico, D.F. Phone: (05)-3687788 / 9180050462...
  • Page 91 Rambla O'Higgins 5303 Montevideo Uruguay Phone: (598) 619 66 66 Fax: (598) 619 77 77 Customer Desk: Phone: 0004054176 VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420 Canada CANADA Philips Electronics Ltd.
  • Page 92 Rm 1007, Hongyun Building, No. 501 Wuning road, 200063 Shanghai P.R. China Phone: 4008 800 008 Fax: 21-52710058 HONG KONG Philips Electronics Hong Kong Limited Consumer Service Unit A, 10/F. Park Sun Building 103-107 Wo Yi Hop Road Kwai Chung, N.T.
  • Page 93 Madras 600 006 NEW DELHI Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-7940040 ext: 2100 Fax : (021)-794 7511 / 794 7539...
  • Page 94 PHILIPS ELECTRONICS & LIGHTING, INC. Consumer Electronics 48F PBCOM tower 6795 Ayala Avenue cor VA Rufino St. Salcedo Village 1227 Makati City, PHILS Phone: (02)-888 0572, Domestic Toll Free: 1-800-10-PHILIPS or 1-800-10-744 5477 Fax: (02)-888 0571 file:///D|/My%20Documents/dfu/A7/english/warranty/warcic.htm (9 of 11)2005-04-12 9:11:05 AM...
  • Page 95 Consumer Information Centers SINGAPORE Accord Customer Care Solutions Ltd Authorized Philips Service Center Consumer Service 620A Lorong 1 Toa Rayoh Singapore 319762 Tel: +65 6882 3999 Fax: +65 6250 8037 TAIWAN Philips Taiwan Ltd. Consumer Information Centre 13F, No. 3-1 Yuan Qu St., Nan Gang Dist.,...
  • Page 96 Consumer Information Centers SOUTH AFRICA PHILIPS SA (PTY) LTD Customer Care Center 195 Main Road Martindale, Johannesburg P.O. box 58088 Newville 2114 Telephone: +27 (0) 11 471 5194 Fax: +27 (0) 11 471 5123 E-mail: phonecare.za@philips.com Middle East DUBAI Philips Middle East B.V.

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