Philips BDP5500 User Manual page 23

Cannot access BD-Live features.
‡ Make sure that this player is connected to
the network (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
‡ Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
‡ Make sure that the Blu-ray disc supports
BD-Live features.
‡ Clear memory storage (see "Change
settings" > "Advanced options (BD-Live
security, clear memory...)").
Cannot download video from an online video
store.
‡ Make sure that this player is connected to
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‡ Make sure that this player is connected to
the TV through an HDMI cable.
‡ Make sure that the SD card is formatted,
has enough memory to download the
video, and is of type SDHC Class 6.
‡ Make sure that you have paid for the video,
and it is within the rental period.
Network
Wireless network is not found or distorted.
‡ Make sure that the network is correctly
connected (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
‡ Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
‡ Make sure that the wireless network is
not disturbed by microwave ovens, DECT
phones, or other neighboring Wi-Fi devices.
‡ If the wireless network does not work
properly, try a wired network installation
(see "Use your Blu-ray disc/ DVD player" >
"Set up a network").
Net TV does not work.
‡ Make sure that the network is correctly
connected (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
24 EN
‡ Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
‡ Check the router connection (refer to the
user manual for the router).
Browse PC and Net TV work slowly.
‡ Look in your wireless router's user manual
for information on indoor range, transfer
rate, and other factors of signal quality.
‡ You need a high speed Internet connection
for your router.
3D videos
Cannot see 3D effects
‡ Make sure that 3D output is turned on(see
"Use your Blu-ray disc/ DVD player" >
"Play a Blu-ray 3D video").
‡ Make sure that the disc title being played is
Blu-ray 3D compliant.
‡ Make sure that the TV is 3D and HDMI
compliant, and the TV is set to 3D mode
(refer to the TV's user manual).
‡ Make sure that the 3D glasses are activated
(refer to the TV's user manual).