Panasonic ES-EU20 / ES-EU10 - Epilator Manual

Intended use

• The appliance can be used for wet or dry epilation. The following is the symbol for a wet epilator. It means that the appliance can be used in a bath or shower.
  

► Notes

• Do not use paint thinner, benzene, alcohol, etc. to clean the appliance. Doing so may cause failure, cracking or discoloration of the main body. Wipe with a cloth soaked in soapy water and wrung tightly.
• Keep the appliance away from sinks, bathrooms or other high-humidity areas where it could be exposed to water and moisture after use.
• Keep the appliance away from where it will be exposed to high temperatures or direct sunlight.
• When storing the epilator, always attach the bikini comb for the shaver head.

Quick steps for epilating

1. Charging
2. Selecting the head
3. Epilating

Parts identification

1. Epilation head for legs/ arms
   1. Frame release rib
   2. Frame
   3. Epilation discs
2. Bikini comb
3. Shaver head
   4. Outer foil
   5. Trimmer
   6. Pop-up trimmer switch
   7. Frame
   8. Inner blade
   9. Frame release button
4. Main body
   10. Head release button
   11. Power switch [0/1]
   12. Charging light
   13. Socket
5. AC adaptor (RE7-79)
   14. Power plug
   15. Adaptor
   16. Power cord
   17. Appliance plug

Accessories

6. Cleaning brush
7. Pouch

Attachments	ES-EU20	ES-EU10
Bikini comb [ ]		—
Epilation head for legs/arms [ ]
Shaver head [ ]		—
Pouch [ ]		—

Tips for best epilation results

The hair removal is not permanent, so from the 2nd use we recommend that you epilate the arms and legs about once every two weeks.

• Apply the epilator at a 90˚ angle to your skin. Always make sure that the appliance is in contact with your skin and press gently while moving itslowly against the hair growth.
  
• Massaging with a body puff may help to prevent ingrown hairs.
• Reddening might appear after use. A cool towel will help if you feel pain or there is a rash.
• If your skin gets dry after epilation, we recommend applying a moisture lotion two days after epilation.
• Make sure skin is clean before and after use.

Charging

For best performance, fully charge the appliance before use.
You cannot operate the appliance while charging.

Charging time = Approx. 24 hours
The epilator can be used for approximately 25 minutes after 24 hours of charging. (This will differ depending on the temperature.)

Plug the AC adaptor into the epilator ( ) and a household outlet ( ).

• Recommended ambient temperature for charging is 0 - 35°C (32 - 95°F). The battery may not charge properly or not at all under extreme low or high temperatures.

While charging
Red light appears.

After charging is completed
Red light glows and stays on until the adaptor is disconnected from a household outlet.

• The charging time may decrease depending on the charging capacity.
• To keep charging the battery will not affect battery performance.
• When charging the epilator for the first time or when it has not been in use for more than 6 months, the charging light may not turn on for a few minutes, or the operating time may shorten. Please charge it for more than 23 hours in such cases.
• The AC adaptor is intended to be correctly oriented in a vertical or floor mount position.

Before use

Changing the head

1. Remove the head while pushing the head release button.
   
2. Push the head until it clicks.
   

Using the bikini comb

ES-EU20
Place the bikini comb onto the shaver head and slide trimmer up.

• When the bikini comb is in place, make sure the comb is in close contact with the skin.

Best hair length for epilation
Trim your hair before epilating for the first time or if you have not epilated for a long time. Hair removal is easier and less painful when the hair is short.

Epilating

Areas suitable for epilation

The epilator can be used on the areas.
Using the epilator on other areas may cause pain or skin trouble.

Areas not suitable for epilation

The epilator should not be used on the inner side of the upper arms and areas such as elbows or knees which are prone to sagging.

Dry epilation

Before epilating, wipe off water or sweat on your skin.
Slide the power switch [ ] to the 1 position and carry out epilation.

Wet/foam epilation

WET epilation (epilating after wetting the skin and epilator and then applying foam) makes the skin softer so it is gentler to your skin when epilating.

1. Wet your skin.
2. Wet the discs and place a small quantity of liquid shower gel on the discs.
   
   • Always use shower gel when wet epilating.
   • Rinse any shower gel out of your hands.
3. Slide the power switch [ ] to the 1 position and carry out epilation.
   
   • Foam is created. Foam makes the epilator slide better, so you can move it fast.

• We recommend using the appliance in an ambient temperature range of 0 - 35°C (32 - 95°F). If used outside this range, the appliance may stop operating.

<Epilating legs or arms>
Upwards from the bottom of the leg. Inwards from the outside of the arm.

Shaving

ES-EU20

Dry shaving

Before shaving, wipe off water or sweat on your skin.

1. Attach the shaver head [ ].
   • Confirm the bikini comb [ ] is detached.
2. Check that the outer foil is not deformed or damaged.
3. Slide the power switch [ ] to the 1 position.
   • Press gently so that the whole blade is in close contact with the skin and the surface of the blade does not move up and down.

Wet/foam shaving

Shaving with soap lather makes the skin slippery for a closer shave.

1. Attach the shaver head [ ].
   • Confirm the bikini comb [ ] is detached.
2. Check that the outer foil is not deformed or damaged.
3. Wet your skin and put shower gel on your skin.
   • Do not use shaving cream, skin cream or skin lotion as it will clog the blades.
4. Slide the power switch [ ] to the 1 position.

Cleaning

• Always clean the frames and discs after use to keep them in a hygienic state.
• Switch off and unplug the appliance before cleaning.
• Take care not to damage the frame during cleaning.

Dry cleaning

1. Lift the frame upward while holding the frame release rib [ ] or remove the frame by pushing the frame release button [ ].
   
2. Clean the epilation head [ ] and the shaver head [ ] with the cleaning brush [ ].
   

Wet cleaning

1. Wet the discs and blades, and then apply liquid hand soap.
   
2. Turn the switch on and then foam is created.
   
3. Wash the head with water to wash out hair.
   
   • Do not use hot water.
   • If soap is not completely washed away, then a white deposit can accumulate and prevent the discs and the blades from moving smoothly.
   • Rinse the shaver head with the frame removed.
4. Turn the switch off, wipe the appliance with a dry cloth and dry it well.

Replacing the outer foil

We recommend replacing the outer foil [ ] every year and the inner blade every two years. Remove the outer foil of the shaver head [ ] only when replacing it.

1. While pushing the outer foil gently with the fingers, use a fingernail to release the plastic panel ( ) on the blade from the hooks ( ) on the inside of the frame.
   
2. The new outer foil should be slightly bent and pushed in until it is hooked in the frame.
   

Troubleshooting

Problem		Possible cause	Action
The appliance does not operate		It is not charged.	Fully charge the appliance.
		The switch is turned ON with the adaptor connected to the household outlet.	Charging is only possible when connected to the household outlet. Disconnect from the outlet before use.
	When epilating	Discs are deformed, cracked, or damaged.	Request repair at an authorized service center.
	When epilating or shaving	Hair dust has accumulated.	Clean the hair dust.
		Shower gel has adhered to the discs and blade.	Wash it off by soaking in warm water.
The usage time gets short		The appliance is not used at recommended use temperature.	Use at the recommended use temperature of 0 - 35°C (32 - 95°F).
		The appliance is pressed against skin too hard.	Contact to skin with gentle force.
	When epilating	Not charged fully	Fully charge the appliance.
Cannot remove hair	When epilating	The appliance is used on long hair.	Use on hair approximately 2 to 3 mm long (approximately 1/8").
The hair becomes stubble		The way the unit is applied or moved is not correct.	Refer to "Wet/foam epilation" section
The appliance stops during operation		The appliance is pressed against skin too hard.	Contact to skin with gentle force.
		Not charged fully	Fully charge the appliance.
The appliance is not removing the hair as well as before		Hair dust has accumulated.	Clean the hair dust.
		Discs are deformed, cracked, or damaged.	Request repair at an authorized service center.
The appliance is not cutting as well as before	When shaving	Hair dust has accumulated.	Clean the hair dust.
		The blade is deformed.	Replace the blade. Guidelines for replacement: Outer foil: Approximately 1 year Inner blade: Approximately 2 years
		The blade is worn out.

Battery life

The life of the battery is 3 years if charged approximately once every week. The battery in this epilator is not intended to be replaced by consumers. Have the battery replaced by an authorized service center. The battery replacing service is available only in the United States of America.

Removing the built-in rechargeable battery

ATTENTION:
A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery.

Remove the built-in rechargeable battery before disposing of the epilator.
This figure must only be used when disposing of the epilator, and must not be used to repair it. If you dismantle the epilator yourself, it will no longer be waterproof, which may cause it to malfunction.

• Disconnect the power cord from the epilator when removing the battery.
• Slide the power switch to turn on the power and then keep the power on until the battery is completely discharged.
• Perform steps to and lift the battery, and then remove it.
• Please take care not to short-circuit the battery.

Specifications

Power supply	See the name plate on the AC adaptor.
Charging time	Approx. 24 hours

This product is intended for household use only.

Safety precautions

To reduce the risk of injury, loss of life, electric shock, fire, malfunction, and damage to equipment or property, always observe the following safety precautions.

Explanation of symbols
The following symbols are used to classify and describe the level of hazard, injury, and property damage caused when the denotation is disregarded and improper use is performed.

	Denotes a potential hazard that will result in serious injury or death.
	Denotes a potential hazard that could result in serious injury or death.
	Denotes a hazard that could result in minor injury.

The following symbols are used to classify and describe the type of instructions to be observed.

	This symbol is used to alert users to a specific operating procedure that must not be performed.
	This symbol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safely.

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:
Read all instructions before using this appliance.

To reduce the risk of electric shock:

1. Do not reach for an appliance that has fallen into water. Unplug immediately.
2. Do not place or store appliance where it can fall or be pulled into a tub or sink. Do not place in or drop into water or other liquid.
3. Except when charging, always unplug this appliance from the electrical outlet immediately after using.
4. Unplug this appliance before cleaning.

To reduce the risk of burns, fire, electric shock, or injury to persons:

1. Do not use this appliance with damaged epilation/shaver heads as it has the potential to result in facial injury.
2. Not for use by or on children or invalids. Close supervision is necessary when used near children or invalids.
3. Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
4. Never operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the appliance to a service center for examination and repair.
5. Keep the cord away from heated surfaces.
6. Never drop or insert any object into any opening.
7. Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
8. Always attach charger to appliance first, then to outlet. To disconnect, turn all controls to 'OFF' then remove plug from outlet.

SAVE THESE INSTRUCTIONS

This product has a built-in rechargeable battery. Do not throw into flame or heat.

• Doing so may cause leakage, overheating, or explosion.

Do not store within the reach of children or infants. Do not let them use it.

• Doing so may cause an accident or injury due to accidental ingestion of the inner blade, brush, etc.

Never disassemble except when disposing of the product.

• 
  Doing so may cause fire, electric shock, or injury.

Do not modify or repair.

• 
  Doing so may cause fire, electric shock, or injury. Contact an authorized service center for repair (battery change, etc.).

Do not use in a way exceeding the rating of the household outlet or the wiring.

• Exceeding the rating by connecting too many plugs to one household outlet may cause fire due to overheating.

Do not damage or modify, or forcefully bend, pull, or twist the power cord. Also, do not place anything heavy on or pinch the power cord.

• 
  Doing so may cause electric shock or fire due to a short circuit.

Never use the appliance if the AC adaptor is damaged or if the plug fits loosely in a household outlet.

• 
  Doing so may cause electric shock or fire due to a short circuit.

Do not connect or disconnect the adaptor to a household outlet with a wet hand.

• Doing so may cause electric shock or injury.

Do not immerse the AC adaptor in water or wash it with water.

• 
  Doing so may cause electric shock or fire due to a short circuit.

Never use the AC adaptor in a bathroom or a shower room.

• 
  Doing so may cause electric shock or fire due to a short circuit.

Do not use anything other than the supplied AC adaptor. Also, do not charge any other product with the supplied AC adaptor.

• 
  Doing so may cause burn or fire due to a short circuit.

Immediately stop using and remove the adaptor if there is an abnormality or failure. Using it in such conditions may cause fire, electric shock, or injury.

<Abnormality or failure cases>

• The main unit, adaptor, or power cord is deformed or abnormally hot.
• The main unit, adaptor, or power cord smells of burning.
• There is abnormal sound during use or charging of the main unit, adaptor, or power cord.
  • Immediately request inspection or repair at an authorized service center.

Fully insert the adaptor or appliance plug.

• 
  Failure to do so may cause fire, electric shock, or burn.

Make sure to use AC 120 - 127 V.

• 
  Failure to do so may cause fire, electric shock, or burn.

Always unplug the adaptor from a household outlet when cleaning.

• Failure to do so may cause electric shock or injury.

Regularly clean the power plug and the appliance plug to prevent dust from accumulating.

• Failure to do so may cause fire due to insulation failure caused by humidity.
  Disconnect the adaptor and wipe with a dry cloth.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.

• Failure to do so may cause an accident or injury.

The supply cord cannot be replaced. If the cord is damaged, the AC adaptor should be scrapped.

• Failure to do so may cause an accident or injury.

Do not wrap the power cord tightly around the adaptor when storing.

• 
  Doing so may cause the wire in the power cord to break with the load, and may cause fire due to a short circuit.

Do not drop or subject to shock.

• Doing so may cause injury.

Do not allow pins or trash to adhere to the power plug or the appliance plug.

• 
  Doing so may cause electric shock or fire due to a short circuit.

Do not press on the blade too strongly when using the shaver head.

• Doing so may cause damage which results in injury to the skin.

Do not touch the blade section (metallic section) of the inner blade.

• Doing so may cause injury to your hands.

Do not turn ON the switch without the head attached.

• Doing so may cause finger injury or cause hair or clothing entanglement and damage.

Do not use with the frame removed.

• Doing so may cause injury to the skin or cause hair or clothing entanglement and damage.

Do not apply strong pressure to the skin, move repeatedly over same area, hold in one area, or use a jabbing motion.

• Doing so may cause injury or inflammation of the skin, or increased pain.

Do not use the epilation head for legs/arms to epilate your underarms and bikini-line.

• Doing so may cause injury or inflammation of the skin.

Do not use in the following cases:

• Before or during menstruation, pregnancy, or about one month after giving birth
• On suntanned skin
• When you are not well or when you feel an abnormality in your skin or body

• Use in such cases may cause the skin to become sensitive or cause inflammation, bleeding, or increased pain.

Do not use with these conditions, or in the following area:

• Injury, rash, moles, bruises, warts, pimples, etc.
• Face, genitals and genital area, or thighs
• Inner side of the upper arms and areas such as elbows or knees which are prone to sagging

• Doing so may cause injury, inflammation of the skin, or bleeding.

The following persons should not use this appliance:

• Persons suffering from atopic dermatitis or rashes and other skin diseases
• Persons with allergic diathesis or persons who are easily irritated by cosmetics, clothing, metals, etc.
• Persons who are easily suppurated
• Persons suffering from varicose veins, diabetes, hemophilia, etc.
• Persons who have trouble stopping bleeding
• Persons who have suffered skin problems (suppuration, inflammation, etc.) caused by epilation (plucking, depilation, waxing, etc.)

• Use in such cases may cause the skin to become sensitive or cause inflammation, bleeding, or increased pain.

Do not use in the following ways:

• Using just before swimming or sea bathing (use at least 2 days before such activities)
• Using just before bathing
• Sharing with your family or others
• Engaging in extreme sports or exercise right after epilation

• Doing so may cause infection or inflammation resulting from bacteria that enter the body from the pores.

Disconnect the adaptor from the household outlet when not charging.

• 
  Failure to do so may cause electric shock or fire due to electrical leakage resulting from insulation deterioration.

Disconnect the adaptor or the appliance plug by holding onto them instead of the power cord.

• Disconnecting by holding onto the power cord may cause electric shock or injury.

Before using, check that the disc, blade, and frame are free from deformities, cracks, and damage.

• Failure to do so may cause injury to the skin.

If skin problems continue for 2 days or longer after treatment, stop using the unit and contact a dermatologist.

• Failure to do so may cause symptoms to worsen.

Use only for the intended purpose.

• Failure to do so may cause injury.

FOR YOUR CONVENIENCE, WE HAVE ESTABLISHED A TOLL-FREE (IN USA ONLY) NATIONAL ACCESSORY PURCHASE HOT LINE AT 1-800-332-5368.
IN CANADA, CONTACT PANASONIC CANADA INC.

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