Table of Contents
Advertisement
Chapter 5. Help and support
Find your serial number
This topic helps you find computer serial number.
You can find your serial number via:
• Serial-number and machine type label of your computer (shown as below illustration)
Diagnose and troubleshoot your computer
This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web
site. They can help you diagnose common software and hardware issues.
The following table lists these diagnostics tools and the recommended conditions for each tool.
Diagnostics tool
Troubleshoot and diagnose at Lenovo Support Web site
Troubleshoot and diagnose at Lenovo Support Web site
Lenovo provides two different diagnosing solutions to help you identify and resolve problems on your
computer.
Step 1.
Go to
https://www.pcsupport.lenovo.com/
Step 2.
Click Troubleshoot & Diagnose and select the option that fits your need.
Notes:
• Before launching any automatic diagnosing process, a pop-up window will be prompted to
install Lenovo Service Bridge. Lenovo Service Bridge helps to connect your computer with
Lenovo diagnosing tools.
© Copyright Lenovo 2023
Recommended scenario
You want to have an online troubleshooting or scan of
hardware and drivers on your computer.
and enter your product name in the search box.
33
Advertisement
Table of Contents
