Philips 5000 Series User Manual
Philips 5000 Series User Manual

Philips 5000 Series User Manual

Curved business monitor
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Curved Business
Monitor
5000 Series
EN
User manual
Customer care and warranty
Troubleshooting and FAQs
Register your product and get support at www.philips.com/welcome
49B2U5900CH
1
37
41

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Summary of Contents for Philips 5000 Series

  • Page 1 Curved Business Monitor 5000 Series 49B2U5900CH User manual Customer care and warranty Troubleshooting and FAQs Register your product and get support at www.philips.com/welcome...
  • Page 2: Table Of Contents

    7. Technical Specifications ������������ 31 7.1 Resolution & Preset Modes ..35 8� Power Management ������������������ 36 9� Customer care and warranty ��� 37 9.1 Philips’ Flat Panel Displays Pixel Defect Policy ......... 37 9.2 Customer Care & Warranty ..40...
  • Page 3: Important

    1. Important may damage the plastic cover of the display and void the warranty. This electronic user’s guide is intended for anyone who uses the Philips • Remove any object that could fall monitor. Take time to read this user into ventilation holes or prevent manual before you use your monitor.
  • Page 4 maximum is exceeded, the monitor Maintenance damage will not be covered under • To protect your monitor from warranty. possible damage, do not put • Do not knock or drop the excessive pressure on the LCD panel. monitor during operation and/or When moving your monitor, grasp transportation.
  • Page 5: Notational Descriptions

    • Temperature: 0°C-40°C 32°F-104°F • Do not leave your monitor in a car under direct sunlight. • Humidity: 20%-80% RH Note Important information for Burn-in/ Consult a service technician if the Ghost image monitor does not operate normally or • Always activate a moving screen you are not sure what procedure to take saver program when you leave...
  • Page 6: Disposal Of Product And Packing Material

    From the planning, design, and production stages, Philips emphasizes the importance of making products that can easily be recycled. At Philips, end-of-life management primarily This marking on the product or its entails participation in national take-...
  • Page 7: 2� Setting Up The Monitor

    Curved Business Monitor 5000 Series locks the stand. 49B2U5900CH Quick start Register your product and get support at www.philips.com/welcome Power * DP 3. After attaching the base, erect the monitor with both hands holding the monitor together with * HDMI...
  • Page 8 Connecting to your PC Power Switch AC power input HDMI 1 input HDMI 2 input 5 7 8 DisplayPort input RJ45 USB C1 USB upstream RJ45 input USB downstream USB downstream/USB fast charger USB docking (USB C-C) USB C2(Power supply up to 15W) Audio (In/Out): audio out / microphone in combo jack USB Type-C...
  • Page 9 USB Ethernet Network Adapter” from your program installed list. 6. We recommend to periodically visit the above web link to check for the availability of the most updated driver. Note Please contact Philips service hotline for Mac address clone tool as necessary.
  • Page 10 ON at all times to be able to efficiency of radio transmission of USB use this function. 3.2 devices. Should this happen, please Some selected Philips displays may not try the following methods to help Power or Charge your device when it reduce the effects: enters “Sleep/Standby”...
  • Page 11: Operating The Monitor

    2.2 Operating the monitor Mute hot key, Switch Microphone Mute or Description of the control buttons UnMute. Accept or decline an incoming invite notification. Turn the Busylight on and off. This can help signal to others that you are in a busy office setting.
  • Page 12 "mute" hot key OSD Menu Teams app Lync app Zoom app Other communication (skype for business) softwares (Line, WeChat, Google meeting, Blue Jeans, Cisco Webex, Goto meeting, FaceTime, Slack�) Microphone ■ ■ Mute Mute function works with the operating system. ■...
  • Page 13 Busylight button Users are able to turn the Busylight on and off. There are 2 kinds of functions for the Busylight button. 1. The Busylight will automatically turn on when you are on a call (for Microsoft® Teams and Skype applications). In addition, the Busylight function can help signal to others that you are in a busy office setting.
  • Page 14 Basic and simple instructions on the Key], then press button. control keys 4. Press ▲ or ▼ button to select your To access the OSD menu on this Philips preferred function. display, simply use the single toggle 5. Press button to confirm your button located on the rear side of the selection.
  • Page 15 Main menu Sub menu PowerSensor 0, 1, 2, 3, 4 LightSensor LowBlue 1, 2, 3, 4 Mode Input 1 HDMI 2.0 2 HDMI 2.0 DisplayPort USB C Auto On, O Picture Adaptive Sync On, O Picture Format Wide screen, 4:3, 16:9, Movie 1, Movie 2, 1:1 Brightness 0~100 Contrast...
  • Page 16 To avoid potential screen damage, and is easily downloadable through the such as panel peeling, ensure that Philips website. What does SmartControl the monitor does not tilt downward do? It is an additional software that by more than -5 degrees.
  • Page 17: Built-In Windows Hello™ Pop-Up

    What is it? front. This is adjustable webcam. By adjusting the webcam back by 30 Philips' innovative and secure webcam degrees, you can now comfortably pops up when you need it and securely call and attend meetings from any tucks back into the monitor when position that best suits you.
  • Page 18 d. You'll now see which options 3. Setting in Windows11 for Windows are available to set up under Hello Windows Hello. e. Click on "Get started." The setting a. In the settings app click on is complete. accounts. 4. If you connect the USB cable from “USB C ”...
  • Page 19 Note 1. Please always go to Windows official website to access the latest information, the information in EDFU is subject to change without further notice. 2. Different regions have different voltages, with inconsistent voltage setting may cause water ripple when using this webcam.
  • Page 20: Multiclient Integrated Kvm

    2.4 MultiClient Integrated KVM 2. Enter the On-Screen Display (OSD) menu. Go to the KVM tab and What is it? select “Auto”, “USB C”, or “USB up” to switch the monitor view from With the Multiclient Integrated one device to another. To switch to Keyboard Video Mouse (KVM) switch another monitor view, simply repeat feature, it is possible to control two...
  • Page 21 The dual PC setup should look like this: Note PC1: You can use a USB-A/B cable in • Please note that the connection of direction upstream and a HDMI the input source is not automatic cable or a DP cable and connect it and it is necessary to go to the to the USB up...
  • Page 22: Multiview

    5. Now you can move backward to set Why do I need it? the [PIP / PBP Input], [PIP Size], [PIP With the ultra-high-resolution Philips Position], or [Swap]. MultiView display, you can comfortably 6. Press button to confirm your experience a world of connectivity in selection.
  • Page 23 [PBP]: Picture by Picture Small Middle Large Open up a sub-window (main) side-by-side of another (main) signal source. • PIP Position: When PIP is activated, there are four sub-window positions When the sub source is to choose from. not detected: (main) Top-Left Top-Right...
  • Page 24: Remove The Base Assembly For Vesa Mounting

    2.6 Remove the Base Assembly Warning This product is curve design, when for VESA Mounting attach / detach the base, place the Before you start disassembling protective material under the monitor the display base, please follow the and do not press down the monitor to instructions below to avoid any possible avoid the damage.
  • Page 25: 3� Image Optimization

    SmartUniformity and Off. in real-time. Whether you're working with text applications, displaying images,  or watching a video, Philips SmartImage EasyRead delivers great monitor performance. Office Why do I need it? Photo It is ideal to have a monitor that delivers...
  • Page 26 Off: No optimization by SmartImage. photos and other images with outstanding clarity in vibrant colors Note - all without artifacts and faded Philips LowBlue mode, mode 2 colors. compliance with TUV Low Blue Light certification, you can have this mode by •...
  • Page 27: Smartcontrast

    3.3 LightSensor Note To switch off the HDR function, please What is it? disable the Input device and its content. Light Sensor is a unique and intelligent Inconsistent HDR settings between the way of optimizing picture quality by input device and monitor may cause measuring and analyzing the incoming unsatisfying images.
  • Page 28: Hdr

    3.4 HDR HDR Settings in Windows 11/10 system. Steps 1. Right-click on the desktop, and enter Display settings. 2. Select the display/monitor. 3. Select an HDR-capable display under Rearrange your displays. 4. Select Windows HD Color settings. 5. Adjust Brightness for SDR content. Note Windows 10 edition is required.
  • Page 29: 4� Designs To Prevent Computer

    • Reposition your screen to the appropriate measurment syndrome (CVS) according to your own height. 4. Choose a Philips monitor for viewing Philips monitor is designed to prevent that is easy on the eyes. eye strain caused by prolonged • Anti-glare screen: This feature computer use.
  • Page 30: 5� Powersensor

    5. PowerSensor™ detection signal for distances up to 120 cm or 47 inches. (Setting 4) • Since some dark colored clothing How does it work? tends to absorb infrared signals even • PowerSensor works on principle when the user is within 100 cm or 40 of transmission and reception of inches of the display, step up signal strength when wearing black or...
  • Page 31 monitor is returned to its default Landscape position. Note A manually selected PowerSensor mode will remain operational unless and until it is readjusted or the default mode is recalled. If you find that the PowerSensor is excessively sensitive to nearby motion for some reason, please adjust to a lower signal strength.
  • Page 32: 6� Adaptive Sync

    6. Adaptive Sync AMD Radeon R9 290 • AMD Radeon R9 285 • AMD Radeon R7 260X • AMD Radeon R7 260 • Adaptive Sync Processor A-Series Desktop and • Mobility APUs PC gaming has long been an imperfect AMD A10-7890K •...
  • Page 33: Technical Specifications

    7. Technical Specifications Picture/Display Display Panel Type Backlight W-LED Panel Size 48.8" W ( 124 cm ) Aspect Ratio 32:9 Pixel Pitch 0.2328(W) x 0.2328(H) mm Contrast ratio(typical) 3000:1 Native Resolution 5120 x 1440 @ 60 Hz Maximum Resolution 5120 x 1440 @ 75 Hz Viewing Angle 178°...
  • Page 34 USBC1 x1 (upstream, typical PD 96W, DP Alt mode) USBC2 x1(downstream, up to 15W) USB Ports USB-B x1 (upstream) USB-A x2 (downstream with x1 fast charge B.C 1.2) USBC1: USB PD version 3.0, typical 96W (5V/3A, 7V/3A, 9V/3A, 10V/3A, 12V/3A, 15V/3A, 20V/4.8A) Power Delivery USBC2: Power supply up to 15W(5V/3A) USB-A: x1 fast charge B.C 1.2, up to 7.5W (5V/1.5A)
  • Page 35 1.02 BTU/ 1.02 BTU/ Off mode 1.02 BTU/hr(typ.) hr(typ.) hr(typ.) Off mode(AC switch) 0 BTU/hr(typ.) 0 BTU/hr(typ.) 0 BTU/hr(typ.) On Mode(ECO mode) 39.0 W (typ.) PowerSensor 9.0 W (typ.) Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply Built-in, 100-240V AC, 50/60Hz Dimensions Product with stand...
  • Page 36 3. SmartUniformity and Delta E information are included in the sheets located in the box. 4. In order to update the monitor’s firmware to the latest version, Please download the SmartControl software from Philips website. It is necessary to be connected to a network when updating the firmware on SmartControl over-the-air (OTA).
  • Page 37: Resolution & Preset Modes

    7.1 Resolution & Preset Modes Note 1. Please notice that your display works best at native resolution of 5120 H. freq Resolution V. freq (Hz) x 1440 @ 60Hz. For best display (kHz) quality, please follow this resolution 31.47 720 x 400 70.09 recommendation.
  • Page 38: 8� Power Management

    8. Power Management If you have a VESA DPM compliance display card or software installed on your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse, or other input device is detected, the monitor will 'wake up' automatically.
  • Page 39: 9� Customer Care And Warranty

    Other Pixel Defect Policy combinations of lit and dark sub-pixels appear as single pixels of other colors. Philips strives to deliver the highest quality products. We use some of the Types of Pixel Defects industry's most advanced manufacturing...
  • Page 40 To qualify for repair or replacement due to pixel defects during the warranty Black Dot Defects period, a TFT Monitor panel in a Philips Black dot defects appear as pixels or flat panel monitor must have pixel sub-pixels that are always dark or 'off'.
  • Page 41 BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 3 or fewer 2 adjacent dark subpixels 2 or fewer...
  • Page 42: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 43 Do not perform any troubleshooting be corrected by a user. If the problem steps persists after you have tried these • Disconnect the monitor from the solutions, contact a Philips customer mains power source immediately for service representative. safety Common Problems •...
  • Page 44 Service contact information listed in reconnect your Philips LCD display. the Important information manual • Turn on your display and then turn and contact a Philips customer service on your PC. representative. * Functionality different according to What is the recommended refresh display.
  • Page 45 PC, workstation or Mac? ethyl alcohol, ethanol, acetone, hexane, etc. Ans.: Yes. All Philips LCD displays are fully compatible with standard Can I change the color setting of PCs, Macs and workstations. my display?
  • Page 46 Philips sales representative for For best display, please use this more information. resolution. Q10: Are Philips LCD displays Plug-and- Q13: How to unlock/lock my hot key? Play? Ans.: To lock the OSD, press and hold Ans.: Yes, the displays are Plug-and-...
  • Page 47 10.3 Multiview FAQs Can I enlarge the PIP sub- window? Ans.: Yes, there are 3 sizes to select: [Small], [Middle], [Large]. You can press to enter OSD menu. Select your preferred [PIP Size] option from the [PIP / PBP] main menu.
  • Page 48 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.

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