Bosch Benchmark Series, SHX9PCM5N - Dishwasher 24" Stainless Steel Manual

Getting started

Tip: Connect your appliance to the Home Connect app. You can conveniently adjust the settings and download additional cycles and options with the app.

Add Detergent

Use detergent tabs, fresh powdered detergent or liquid detergent. For quick cycles, use powdered or liquid detergent instead of tabs.

Tip: The dispenser lid should slide closed easily.

To close the cover, push until it clicks.

Add rinse aid

This dishwasher is designed to be used with rinse aid, which enhances drying results and shine.

Tip: Remove lid of the bottle for easier pouring and avoid the air vent.

NOTICE: The amount of rinse aid dispensed can be adjusted in the settings. Only change the setting if streaks remain on the dishes (lower the amount), or if dishes are not getting dry enough (increase the amount).

Start your device

1. Press the On/Off button with a short 1 second press.
2. Select a cycle and option if desired.
3. Press Start.

Note: All buttons have 'Touch' control and require only a short gentle touch.

After pressing Start, the door must be shut within 4 seconds, otherwise the operation will be paused. If the door is open for more than 4 seconds, or there is any other cycle interruption, press the Start button again. This is to protect against unintentional operation, e.g. by children.

HomeConnect App

Connect your dishwasher with Home Connect today!

1. Get the app
2. Scan QR code

Tips

Loading tips

Scan the code with your smart phone to watch the video on the best practices for loading dishes and avoiding some common mistakes.

Scan here for loading tips

• Load sharp items (knives, skewers, etc.) pointing down. Failure to do so may result in injury.
• To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.

Maintenance tips

1. Clean surfaces with damp cloth and mild soap.
   NOTICE: Do not use abrasives or bleach based cleaners. Do not use stainless steel cleaner on black stainless or anti-finger print surfaces.
2. Clean the filter 3-12 times a year, depending on usage.

Scan here for how to clean the filter

Scan here for how to clean the spray arms

3. It is also recommended to run Machine Care program to keep the tub clean. It is accessible through the Home Connect app.

Usage tips

1. Use rinse aid.
2. Scrape food off, do not rinse.
   
3. Using the Rackmatic, adjust height of the upper rack for large items by pushing in on the side levers.
   

Cycles and Options

* Available through the Home Connect app only, and depending on your model.

Tip: You can use the Home Connect app to access additional cycles and options and save them. Additionally, you can use the Smart Cycle feature in Home connect app to help choose the best cycle and options for you.

Note: The Energy Guide label was based on the Normal cycle as follows: The unit was tested without any rinse aid (liquid) in the rinse aid dispenser. A single dose of detergent was inserted into the detergent dispenser, and no detergent was used in the prewash.

Settings

Available Settings

Below are some commonly used settings. To see all the setting, go to Dishwasher » Settings in the Home Connect app.

Adjusting the settings

1. Press the power button.
2. Hold down button A sec to access the settings menu.
3. Press button A repeatedly to select the desired setting.
4. Press Start to change the value of the setting.
5. Press button A to save the setting.

Tip: The simplest way to change the settings is with the Home Connect app.

Adjusting the water softener system

The water softening system creates optimal washing results. Ask your water company what the water hardness is or use the included water test strip. Set your dishwasher to the correct setting.

Using the test strip included with your dishwasher (Purchased test strips may have a different scale)	Water softener setting	Add salt to salt dispenser	Water hardness conversion chart (only necessary if you purchase a different test strip)
			ppm		gpg/°dH
	H:00	No	0	116	0	6
	H:01	Yes	117	152	7	8
	H:02	Yes	153	188	9	10
	H:03	Yes	189	223	11	13
	H:04	Yes	224	294	14	17
	H:05	Yes	295	383	18	22
	H:06	Yes	384	544	23	31
	H:07	Yes	545	890	32	52

Frequently Asked Questions

Why is food remaining on dishes after I run the cycle?

• It is possible the dishes do not have adequate clearance between them for the water to reach effectively. Also, be sure nothing is blocking the spray arms and that the filter is clean. Select the Heavy cleaning cycle.

Why does the cycle run a long time?

• Sensors in the dishwasher automatically increase the cycle time to ensure a good wash when heavy soil is detected.
• Incoming water may not be hot enough and dishwasher has to heat it.

Why is E:XX (X can be any number) displayed?

• This is an error code. For example E:22 indicates there is water in the sump because the filter is blocked or needs cleaning. See a list of error codes at this link:
  https://www.bosch-home.com/us/owner-support/get-support/general-error-codes

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

Read all instructions carefully before use. These precautions will reduce the risk of electrical shock, fire and injury to persons. When using kitchen appliances, basic safety precautions must be followed including those in the following pages.

Safety definitions

Here you can find explanations of the safety signal words used in this manual.

This indicates that death or serious injuries may occur as a result of non-observance of this warning.

This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.

NOTICE:
This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.

Note: This alerts you to important information and/or tips.

General information

To reduce the risk of fire, electrical shock, or serious injury, observe the following.

• Read and understand all instructions before using the appliance.
• Keep the provided documents in a safe place for future reference or for the next owner.
• Do not connect the appliance if it has been damaged in transit.
• Severe product damage and/or injury could result from the use of unqualified service technicians or non-original parts. All repairs must be performed by an authorized service provider using only original equipment factory replacement parts.
• NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments.

Intended use

Only use this appliance:

• for cleaning household dishware.
• In private households and in enclosed spaces in a residential environment.
• Up to an altitude of 13,100 ft (4000 m) above sea level.

Restrictive Use

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Grounding instructions

This appliance must be grounded to a metal, permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dishwasher. See the Installation Instructions included with this dishwasher for more information on electrical requirements.

Improper connection of the equipment grounding conductor can result in risk of electric shock.

• This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor. Check with a qualified electrician or authorized service representative if you are in doubt whether the appliance is properly grounded.

Safe use

Follow these safety instructions when using the appliance.

To reduce the risk of serious injury, observe the following.

• Read all instructions before using this dishwasher.
• Use this dishwasher only for its intended function, which is the washing of household dishware and kitchenware rated as dishwasher safe.
• Only use detergents or rinsing agents recommended for use in a dishwasher, and keep them out of the reach of children.
• Do not abuse, sit or stand on the door or dish racks of the dishwasher.

Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive.

• Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is explosive, do not smoke or use an open flame during this time.

To avoid risk of electric shock, observe the following.

• Only use the appliance in enclosed residential space according to the installation manual.
• Never expose the appliance to intense heat or humidity.
• Do not use any steam cleaners or high-pressure cleaners to clean this appliance. If not followed, excess moisture can accumulate.

To avoid risk of injury, when loading items to be washed, observe the following.

• Locate sharp items so they are not likely to damage the door seal.
• Load knives and other sharp utensils with their handles up to reduce the risk of cut-type injuries.
• Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent. For plastic items not so marked, check the manufacturer's recommendations.
• Do not operate your dishwasher unless all enclosure panels are in place.
• Do not tamper with or override controls and interlocks.

For safe care and operation of your appliance, observe the following.

• Follow the safety instructions and directions for use on the detergent and rinse aid product labels.
• Do not use harsh chemicals such as bleach-based products to clean your dishwasher. Some bleach-based products can damage your dishwasher and may present health hazards!
• Always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
• To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher.

NOTICE:
Water and power shut off

• It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. See the installation instructions or contact your installer for more information.

Risk to children

Follow these safety instructions if there are children in your home.

To reduce risk of injury to children, observe the following.

• Do not allow children to play in or on the dishwasher.
• When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.
• Remove the dishwasher door to the washing compartment when removing an old dishwasher for service or discarding.

State of California Proposition 65 Warnings

This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

STATE OF CALIFORNIA PROPOSITION 65 WARNING:

Cancer and Reproductive Harm - www.P65Warnings.ca.gov

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• Discounts for filters, cleaners, accessories & parts
• Easy access to manuals & appliance specifications
• Easy access to part lists
• Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration)

Register here:
www.bosch-home.com/us/owner-support/mybosch

Looking for help?
You'll find it here.
No matter what, no matter when: Bosch is here to support you.
We're here to assist with usage instructions, cleaning tips, accessories & parts, troubleshooting, and repairs.
Find online resources such as FAQs, how-to-videos, warranties and authorized Bosch servicers at:
www.bosch-home.com/us/owner-support/get-support

Contact us:
Please have your Model Number (E-Nr) ready when contacting us.
1-800-944-2904
www.bosch-home.com/us/owner-support/contact-us

BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
USA
www.bosch-home.com
1-800-944-2904
© 2022 BSH Home Appliances Corporation

Documents / Resources

References

• http://www.p65warnings.ca.gov
• My Products Register Product
• Customer Service I Bosch
• Contact Us | Bosch Home Appliances
• App Store - Apple
• Google Play
• Bosch Error Codes
• Home Appliances Global Website | Bosch

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Bosch Benchmark Series, SHX9PCM5N - Dishwasher 24" Stainless Steel Manual