Dell 0G8DW Installation And Service Manual
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Dell 0G8DW Installation And Service Manual

Dell 0G8DW Installation And Service Manual

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Dell EMC PowerEdge R640
Installation and Service Manual
Regulatory Model: E39S Series
Regulatory Type: E39S001
Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
R640 0G8DW
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Dell PowerEdge

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  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Dell PowerEdge R640 0G8DW o cerca il tuo prodotto tra le migliori offerte di Server Dell EMC PowerEdge R640 Installation and Service Manual Regulatory Model: E39S Series Regulatory Type: E39S001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Dell EMC PowerEdge R640 system overview....................8 Supported configurations for PowerEdge R640......................8 Front view of the system..............................10 Left control panel view...............................13 Right control panel view............................16 Back view of the system..............................18 NIC indicator codes..............................22 Power supply unit indicator codes........................... 22 Drive indicator codes...............................
  • Page 4 Viewing System Setup...............................47 System Setup details..............................48 System BIOS................................48 iDRAC Settings utility..............................68 Device Settings................................68 Dell Lifecycle Controller..............................68 Embedded system management..........................68 Boot Manager.................................. 68 Viewing Boot Manager..............................68 Boot Manager main menu............................69 One-shot UEFI boot menu............................69 System Utilities................................69...
  • Page 5 Installing the air shroud............................. 80 Cooling fans..................................81 Removing a cooling fan..............................81 Installing a cooling fan............................... 82 System memory................................83 System memory guidelines............................83 General memory module installation guidelines......................85 NVDIMM-N memory module installation guidelines ..................... 86 Mode-specific guidelines............................87 Removing a memory module............................90 Installing a memory module............................
  • Page 6 Installing a drive into the drive carrier........................129 Backplane..................................130 Backplane details..............................130 Removing the backplane cover..........................131 Installing the backplane............................132 Removing the 2.5 inch drive rear backplane......................133 Installing the 2.5 inch drive rear backplane......................134 Cable routing...................................136 SAS expander card................................141 Removing the SAS expander card..........................
  • Page 7 7 Using system diagnostics........................... 168 Dell Embedded System Diagnostics..........................168 Running the Embedded System Diagnostics from Boot Manager..............168 Running the Embedded System Diagnostics from the Dell Lifecycle Controller..........168 System diagnostic controls............................. 169 8 Jumpers and connectors ........................... 170 System board jumpers and connectors........................171 System board jumper settings............................

  • Page 8: Dell Emc Poweredge R640 System Overview

    Dell EMC PowerEdge R640 system overview The Dell EMC PowerEdge R640 system is a 1U rack server that supports up to: • Two Intel Xeon Scalable Processors • 24 DIMM slots • 8 x 2.5-inch hard drives or 4 x 3.5-inch hard drives on the front panel, or 10 x 2.5-inch hard drives on the front panel with optional support for 2 X 2.5-inch hard drives on the back panel...
  • Page 9 Figure 1. Supported configurations for PowerEdge R640 Dell EMC PowerEdge R640 system overview...

  • Page 10: Front View Of The System

    For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/ poweredgemanuals. Optical drive (optional) One optional slim SATA DVD- ROM drive or DVD+/-RW drive. NOTE: DVD devices are data only. Dell EMC PowerEdge R640 system overview...
  • Page 11 Status LED indicators section. • Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. The Quick Sync feature is optional. This feature allows management of the system by using mobile devices. This feature Dell EMC PowerEdge R640 system overview...
  • Page 12 NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. Figure 4. Front view of 10 x 2.5-inch drive system Dell EMC PowerEdge R640 system overview...

  • Page 13: Left Control Panel View

    For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/poweredgemanuals. Enable you to install drives that are supported on your system. For...
  • Page 14 Quick various system level diagnostic/error information that can be used in Sync 2 wireless troubleshooting the system. You can access system inventory, Dell indicator is available EMC Lifecycle Controller logs or system logs, system health status, only on certain and also configure iDRAC, BIOS, and networking parameters.
  • Page 15 For information about the event and error messages generated by the system firmware and agents that monitor system components, see the Error Code Lookup page at qrl.dell.com. iDRAC Quick Sync 2 indicator codes iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.

  • Page 16: Right Control Panel View

    If the problem persists, see the Getting help section. Dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see the mode.
  • Page 17 Solid green for two seconds Indicates that the laptop or tablet is connected. Flashing green (on for two Indicates that the laptop or tablet connected is recognized. seconds and off for two seconds) Turns off Indicates that the laptop or tablet is unplugged. Dell EMC PowerEdge R640 system overview...

  • Page 18: Back View Of The System

    VGA port Enables you to connect a display device to the system. For more information, see the Technical specifications section. Serial port Enables you to connect a serial device to the system. For more Dell EMC PowerEdge R640 system overview...
  • Page 19 For more information about the PSU configurations, see the Technical specifications section NIC port (4) The NIC ports that are integrated on the network daughter card (NDC) provide network connectivity. For more information about the supported Dell EMC PowerEdge R640 system overview...
  • Page 20 Table 12. 2 X 2.5-inch drive system with 2 PCIe expansion slot Item Ports, panels, or slots Icon Description The expansion slot(s) enable you PCIe expansion card slot (2) to connect PCI Express expansion cards. For more Dell EMC PowerEdge R640 system overview...
  • Page 21 ID button. You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode. Dell EMC PowerEdge R640 system overview...

  • Page 22: Nic Indicator Codes

    AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The DC PSUs have an LED that serves as an indicator. The indicator shows whether power is present or if a power fault has occurred. Dell EMC PowerEdge R640 system overview...
  • Page 23 CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. Combining AC and DC PSUs is not supported and triggers a mismatch. Dell EMC PowerEdge R640 system overview...
  • Page 24 CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. Dell EMC PowerEdge R640 system overview...

  • Page 25: Drive Indicator Codes

    The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or requires attention. The LCD panel can also be used to configure or view the system’s iDRAC IP address. For information about the event and error Dell EMC PowerEdge R640 system overview...

  • Page 26: Viewing Home Screen

    To navigate to the Home screen from another menu, complete the following steps: Press and hold the navigation button till the up arrow is displayed. b Navigate to the Home icon using the up arrow Dell EMC PowerEdge R640 system overview...

  • Page 27: Setup Menu

    Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell EMC to route support calls to the appropriate personnel.

  • Page 28: System Information Label

    (front view) information tag (back view) OpenManage Mobile (OMM) label iDRAC MAC address and iDRAC secure password label Service Tag System information label PowerEdge R640 – Front system information label Figure 15. LED behavior Dell EMC PowerEdge R640 system overview...

  • Page 29: Poweredge R640 - Service Information

    Figure 16. Configuration and layout and express service tag PowerEdge R640 – Service information Figure 17. Service information, electrical overview, network daughter card and miniPERC installation Dell EMC PowerEdge R640 system overview...
  • Page 30 Figure 18. Memory information, jumper setting and NVDIMM battery removal Dell EMC PowerEdge R640 system overview...

  • Page 31: Documentation Resources

    Configuring your system For information about the iDRAC features, Dell.com/poweredgemanuals configuring and logging in to iDRAC, and managing your system remotely, see the Integrated Dell Remote Access Controller User's Guide. For information about understanding Remote Access Controller Admin (RACADM) subcommands and supported RACADM interfaces, see the RACADM CLI Guide for iDRAC.
  • Page 32 Methods to download firmware and drivers section in this document. Managing your system For information about systems management Dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, and Dell.com/openmanagemanuals > OpenManage...

  • Page 33: Technical Specifications

    Technical specifications System dimensions Figure 19. System dimensions Table 19. Dimensions System Za (with Za (without bezel) bezel) 4 x 3.5-inches 482.0 mm 434.0 mm 42.8 mm 35.84 mm 22.0 mm 733.82 mm 772.67 mm (18.97-inches) (17.08-inches) (1.68-inches) (1.41-inches) (0.87-inches) (29.61-inches) (30.42- inches)

  • Page 34: Chassis Weight

    (48.28 lbs) Processor specifications The PowerEdge R640 system supports two Intel Xeon Scalable Processors, up to 28 cores per processor. Supported operating systems The Dell EMC PowerEdge R640 supports the following operating systems: • Canonical Ubuntu LTS • Citrix XenServer •...

  • Page 35: System Battery Specifications

    Table 21. PSU specifications Class Heat dissipation Frequency Voltage (maximum) 495 W AC Platinum 1908 BTU/hr 50/60 Hz 100–240 V AC, autoranging 750 W AC Platinum 2891 BTU/hr 50/60 Hz 100–240 V AC, autoranging 750 W AC Titanium 2843 BTU/hr 50/60 Hz 200–240 V AC, autoranging 750 W Mixed Mode...

  • Page 36: Storage Controller Specifications

    Single processor Dual processors DIMM DIMM type DIMM rank capacity Minimum RAM Maximum RAM Minimum RAM Maximum RAM RDIMM Dual rank 32 GB 32 GB 384 GB 64 GB 768 GB RDIMM Dual rank 64 GB 64 GB 768 GB 128 GB 1536 GB Not supported...

  • Page 37: Nic Ports

    The following table provides more information about the USB specifications: Table 23. USB specifications System Front panel Back panel Internal Four hard drive systems One 4-pin, USB 2.0-compliant ports Two 9-pin, USB 3.0-compliant ports One 5-pin micro USB 2.0 management port NOTE: The micro USB 2.0-...

  • Page 38: Vga Ports

    IDSDM The IDSDM/vFlash card can be connected in a Dell-proprietary PCIe x1 slot using a USB 3.0 interface to host. IDSDM/vFlash module supports two MicroSD cards for IDSDM and one card for vFlash. The MicroSD card capacity for IDSDM are 16, 32, or 64 GB, while for vFlash the MicroSD card capacity is 16 GB.
  • Page 39 Table 25. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. NOTE: Maximum of 205 W, 28 core processor is supported in systems with eight 2.5 inch processor direct attached PCIe SSD drives, and three PCIe slot chassis.

  • Page 40: Standard Operating Temperature

    Table 30. Operating temperature de-rating specifications Operating temperature de-rating Specifications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft). 35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft).
  • Page 41 150 W/8 C, 165 W/12 C and higher wattage processor(TDP>165 W) are not supported. • Redundant power supply unit is required. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • PCIe SSD is not supported. •...

  • Page 42: Particulate And Gaseous Contamination Specifications

    NOTE: *165 W and 150 W FO includes Intel Xeon Gold 6146 and 6144 processors. Ambient temperature limitations The following table lists configurations that require ambient temperature less than 35°C. NOTE: The ambient temperature limit must be adhered to ensure proper cooling and to avoid excess processor throttling, which may impact system performance.
  • Page 43 Particulate contamination Specifications NOTE: This condition applies to data center and non-data center environments. Table 36. Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985. Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9. NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

  • Page 44: Initial System Setup And Configuration

    For more information about setting up your system, see the Getting Started Guide that shipped with your system. iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management.

  • Page 45: Log In To Idrac

    The license files are enabled on the sleds through iDRAC. For more information about drivers, documentation, and white papers on the Intel QAT, see https://01.org/intel-quickassist-technology. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/poweredgemanuals.

  • Page 46: Downloading Drivers And Firmware

    Using iDRAC virtual media Dell.com/idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware.

  • Page 47: Pre-Operating System Management Applications

    You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller • Boot Manager • PXE boot Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: •...

  • Page 48: System Setup Details

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/poweredgemanuals.
  • Page 49 Option Description Network Settings Provides options to manage the UEFI network settings and boot protocols. Legacy network settings are managed from the Device Settings menu. Integrated Devices Provides options to manage integrated device controllers and ports, specifies related features and options. Serial Provides options to manage the serial ports, their related features and options.
  • Page 50 Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi Mode Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default. Pre-operating system management applications...
  • Page 51 NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.
  • Page 52 Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core.
  • Page 53 NOTE: Depending on the number of installed processors, there might be up to two processor listings. Dell AVX Scaling Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Technology Number of Cores Controls the number of enabled cores in each processor.
  • Page 54 SATA Settings details The SATA Settings screen details are explained as follows: Option Description Embedded SATA Enables the embedded SATA option to be set to AHCI Mode, or RAID Mode. This option is set to AHCI Mode by default. Security Freeze Enables you to send Security Freeze Lock command to the embedded SATA drives during POST.
  • Page 55 Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. • UEFI: The Unified Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform firmware. The interface consists of data tables with platform related information, boot and runtime service calls that are available to the operating system and its loader.
  • Page 56 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
  • Page 57 Network Settings You can use the Network Settings screen to modify UEFI PXE, iSCSI, and HTTP boot settings. The network settings option is available only in the UEFI mode. NOTE: BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the option ROM of the network controllers handles the network settings.
  • Page 58 Option Description Option Description iSCSI Device1 Settings Enables you to control the configuration of the iSCSI device. Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports.
  • Page 59 Option Description I/OAT DMA Engine Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to accelerate network traffic and lower CPU utilization. Enable only if the hardware and software support the feature.This option is set to Disabled by default. Embedded Video Enables or disables the use of Embedded Video Controller as the primary display.
  • Page 60 Option Description Table 41. Slot Bifurcation Option Description Platform Default Bifurcation , Auto Bifurcation, and Auto Discovery Bifurcation Settings Manual bifurcation Slot 1 Bifurcation x16 Bifurcation Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Power on, or restart your system.
  • Page 61 You can only change the rest of the options if the mode is set to Custom.This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller. NOTE: All the parameters on the system profile setting screen are available only when the System Profile option is set to Custom.
  • Page 62 Option Description Write Data CRC Enables or disables the Write Data CRC. This option is set to Disabled by default. Memory Patrol Sets the memory patrol scrub frequency. This option is set to Standard by default. Scrub Memory Refresh Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default. Rate Uncore Frequency Enables you to select the Processor Uncore Frequency option.Dynamic mode enables the processor to optimize...
  • Page 63 System Security Settings details The System Security Settings screen details are explained as follows: Option Description CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. System Password Enables you to set the system password.
  • Page 64 Option Description Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certificates in the Secure Boot Policy. Secure Boot is set to Disabled by default. Secure Boot Policy When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer key and certificates to authenticate pre-boot images.
  • Page 65 In the System Password field, type your system password, and press Enter or Tab. A message prompts you to reenter the system password. Reenter the system password, and click OK. In the Setup Password field, type your setup password and press Enter or Tab. A message prompts you to reenter the setup password.
  • Page 66 Even after you restart the system, the error message is displayed until the correct password is typed. The following options are exceptions: • If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password. For more information, see the System Security Settings details section.
  • Page 67 UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled. This option is set to Disabled by default. Dell Wyse P25/P45 Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. BIOS Access Power Cycle Enables or disables the Power Cycle Request.

  • Page 68: Idrac Settings Utility

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 69: Boot Manager Main Menu

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. One-shot UEFI boot menu One-shot UEFI boot menu enables you to select a boot device to boot from.

  • Page 70: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 71: Optional Front Bezel

    The key is needed only if your system includes a bezel. • Phillips #1 screwdriver • Phillips #2 screwdriver • 1/4 inch flat head screwdriver • Torx #T30 screwdriver • Wrist grounding strap You need the following tools to assemble the cables for a DC power supply unit. •...

  • Page 72: Installing The Front Bezel

    Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. Align and insert the right end of the bezel onto the system.

  • Page 73: Installing The System Cover

    Figure 22. Removing the system cover Installing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps Align the tabs on the system cover with the guide slots on the system.

  • Page 74: Backplane Cover

    Figure 23. Installing the system cover Next steps Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Backplane cover Removing the backplane cover Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 75: Installing The Backplane Cover

    Figure 24. Removing the backplane cover Installing the backplane cover Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Install the system cover. Steps Align the tabs on the backplane cover with the guide slots on the system. Slide the backplane cover toward the front of the system until the cover locks into place.

  • Page 76: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 77 Figure 26. Inside the system - 1 PCIe expansion riser right control panel cable cover hard drive cage optical drive optical drive release latch backplane release latch cabling latch cooling fan (8) air shroud processor and DIMM blank processor 2 slot rear hard drive module expansion riser 1 IDSDM/vFlash module slot...
  • Page 78 Figure 27. Inside the system - 2 PCIe expansion risers right control panel cable cover hard drive cage backplane release latch NVDIMM-N battery cabling latch cooling fan (8) air shroud processor and DIMM blank processor 2 slot IDSDM/vFlash module slot expansion riser 2 B expansion riser 1 B PCIe shroud...

  • Page 79: Air Shroud

    Figure 28. Inside the system - 3 PCIe expansion risers right control panel cable cover hard drive cage backplane cover backplane release latch cabling latch cooling fan (8) air shroud processor and DIMM blank processor 2 slot IDSDM/vFlash module slot expansion riser 2 A network daughter card expansion riser 1 A...

  • Page 80: Installing The Air Shroud

    Figure 29. Removing the air shroud Next steps If applicable, install the air shroud. Follow the procedure listed in After working inside your system. Installing the air shroud Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 81: Cooling Fans

    Figure 30. Installing the air shroud Next step Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan The procedure for removing standard and high performance fans is identical. Prerequisites WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

  • Page 82: Installing A Cooling Fan

    Figure 31. Removing the cooling fan Next step If applicable, install the cooling fan. Installing a cooling fan The procedure for installing standard and high performance fans is identical. Prerequisites WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

  • Page 83: System Memory

    Figure 32. Installing the cooling fan Next steps Install the air shroud. Follow the procedure listed in After working inside your system. System memory System memory guidelines The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), Load Reduced DIMMs (LRDIMMs), and Non-Volatile DIMMs (NVDIMM-Ns).
  • Page 84 Figure 33. System memory view Memory channels are organized as follows: Table 42. Memory channels Proces Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Proces Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12...

  • Page 85: General Memory Module Installation Guidelines

    General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.

  • Page 86: Nvdimm-N Memory Module Installation Guidelines

    All slots on configurations 3, 6, 9, and 12 can be used, but a maximum of 12 NVDIMM-Ns can be installed in a system. For more information on the supported NVDIMM-N configurations, see the NVDIMM-N User Guide at Dell.com/poweredgemanuals. Table 43. Supported NVDIMM-N for dual processor configurations...

  • Page 87: Mode-Specific Guidelines

    Configuration Description Memory population rules RDIMMs NVDIMM-N Processor1 {A11, 12} Configuration 9 20x 32 GB RDIMMs, 4x Processor1 {A1, 2, 3, 4, 5, 6, 7, 8, NVDIMM-Ns 9, 10} Processor2 {B11, 12} Processor2 {B1, 2, 3, 4, 5, 6, 7, 8, 9, 10} Same for all 12x RDIMM Processor1 {A7, 8, 9}...
  • Page 88 Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is fault resilient. This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability.
  • Page 89 Processor Configuration Memory population Memory population information – For 8 DIMMs: A1, A2, A4, A5, A7, A8, A10, Mirror population order {1, 2, 3, 4, 5, 6} {7, 8, 9, 10, Mirroring is supported with 6 or 12 DIMMs per 11, 12} processor.

  • Page 90: Removing A Memory Module

    Processor Configuration Memory population Memory population information Fault resilient population Supported with 6 or 12 DIMMs per processor. A{1, 2, 3, 4, 5, 6}, order B{1, 2, 3, 4, 5, 6}, A{7, 8, 9, 10, 11, 12}, B{7, 8, 9, 10, 11, 12} Removing a memory module The procedure for removing a DIMM module and an NVDIMM-N module is identical.

  • Page 91: Installing A Memory Module

    Installing a memory module The procedure for installing a DIMM module and an NVDIMM-N module is identical. Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Ensure that you install the NVDIMM-N battery if you are using NVDIMM-N. CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off before installing the NVDIMM-N battery.

  • Page 92: Nvdimm-N Battery

    Follow the procedure listed in After working inside your system. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed memory.

  • Page 93: Installing The Nvdimm-N Battery

    Installing the NVDIMM-N battery Prerequisite Follow the safety guidelines listed in Safety instructions. CAUTION: To prevent data loss, ensure that your system and LEDs on NVDIMM-N and NVDIMM-N battery are turned off before removing the NVDIMM-N battery. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.
  • Page 94 Steps Using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order below: Loosen the first screw three turns. b Loosen the second screw completely. Return to the first screw and loosen it completely. Pushing both blue retention clips simultaneously, lift the processor and heat sink module (PHM) processor and heat sink module Set the PHM aside with the processor side facing up.

  • Page 95: Removing The Processor From The Processor And Heat Sink Module

    Figure 39. Removing the processor and heat sink module Next step Install the PHM. Removing the processor from the processor and heat sink module Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This procedure is not required when replacing a system board.
  • Page 96 Figure 40. Loosening the processor bracket Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray. Flex the outer edges of the bracket to release the bracket from the processor. NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.

  • Page 97: Installing The Processor Into A Processor And Heat Sink Module

    Installing the processor into a processor and heat sink module Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket.
  • Page 98 Figure 43. Applying thermal grease on top of the processor Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. •...

  • Page 99: Installing A Processor And Heat Sink Module

    Figure 44. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. Follow the procedure listed in After working inside your system. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.

  • Page 100: Expansion Cards And Expansion Card Risers

    b Tighten the second screw completely. Return to the first screw and tighten it completely. If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM: Loosen both the heat sink screws completely. Lower the PHM on to the blue retention clips, following the procedure described in step 2.
  • Page 101 Table 47. Riser configurations: 1B Card Type Slot Priority Form Factor HWRAID BOSS (ODM) Low Profile NVMe PCIe SSD (Dell design) Low Profile Infiniband HCA EDR (Mellanox) Low Profile 100G NICs (Mellanox) Low Profile Omni-Path HFI (Intel)
  • Page 102 Slot priority Form factor Adapter RAID (Dell design) Low Profile HWRAID BOSS (ODM) 1, 2, 3 Low Profile NVMe PCIe SSD (Dell design) 1, 2, 3 Low Profile Infiniband HCA EDR (Mellanox) 1, 2, 3 Low Profile 100G NICs (Mellanox)
  • Page 103 NONE Table 49. Riser configurations: 1B + 2B Card type Slot priority Form factor HWRAID BOSS (ODM) Low Profile NVMe PCIe SSD (Dell design) Low Profile Infiniband HCA EDR (Mellanox) Low Profile 100G NICs (Mellanox) Low Profile Omni-Path HFI (Intel)
  • Page 104 FC8 HBA (Emulex) Low Profile FC8 HBA (QLogic) Low Profile 1Gb NICs (Broadcom) Low Profile 1Gb NICs (Intel) Low Profile Adapter RAID (Dell design) Low Profile External RAID (Dell design) Low Profile Non-RAID (Dell design) Low Profile HWRAID BOSS (ODM) Full Height...
  • Page 105 Adapter RAID (Dell design) Low Profile Non-RAID (Dell design) Low Profile HWRAID BOSS (ODM) 1, 2 Low Profile NVMe PCIe SSD (Dell design) 1, 2 Low Profile Infiniband HCA EDR (Mellanox) 1, 2 Low Profile 100G NICs (Mellanox) 1, 2...

  • Page 106: Removing An Expansion Card Riser

    Removing an expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Before removing the expansion card riser 2A, remove the expansion card from the riser, if installed. Disconnect any cables connected to the expansion card.
  • Page 107 Figure 47. Removing the expansion riser 1A Figure 48. Removing the expansion riser 2A Installing and removing system components...

  • Page 108: Installing An Expansion Card Riser

    Figure 49. Removing the expansion riser 2B Next step Install the expansion card riser. Installing an expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. Before installing the expansion card riser 2A, install an expansion card into the riser, if applicable. Steps If removed, install the expansion cards into the expansion card...
  • Page 109 Figure 50. Installing the expansion riser 1A Figure 51. Installing the expansion riser 1B Installing and removing system components...

  • Page 110: Removing Expansion Card From The Expansion Card Riser

    Figure 52. Installing the expansion riser 2A Figure 53. Installing the expansion riser 2B Next steps Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites Follow the safety guidelines listed in...
  • Page 111 If applicable, disconnect the cables from the expansion card. When removing a card from riser 2 or 3, ensure that the PCIe card holder latch is closed. Steps Pull the expansion card latch out of the slot. Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector on the riser.
  • Page 112 Figure 56. Removing the expansion card from expansion card riser 2 Figure 57. Removing the expansion card from expansion card riser 3 Next steps Install expansion card into the expansion card riser. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and push the expansion card latch.

  • Page 113: Installing An Expansion Card Into Expansion Card Riser

    Installing an expansion card into expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. Unpack the expansion card and prepare it for installation. NOTE: For instructions, see the documentation accompanying the card. NOTE: When installing a card into the riser 1, open the PCIe card holder latch. If applicable, open the PCIe guide and then install the expansion card.
  • Page 114 Figure 59. Removing the metal filler bracket on Riser 1A Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. Close the expansion card latch.
  • Page 115 Figure 61. Installing expansion cards into the expansion riser 1A Figure 62. Installing an expansion card into the expansion riser 2A Next steps After installing a card into the riser 1, close the PCIe card holder latch. If applicable, close the PCIe guide after installing the expansion card.

  • Page 116: M.2 Ssd Module

    M.2 SSD module Removing the M.2 SSD module Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the BOSS card. NOTE: Removing the BOSS card is similar to the procedure for removing an expansion card riser. Steps Loosen the screws and lift the retention straps that secure the M.2 SSD module on the BOSS card.

  • Page 117: Optional Idsdm Or Vflash Module

    Steps Align the M.2 SSD module connectors with the connectors on the BOSS card. Push the M.2 SSD module until the module is seated firmly on the BOSS card. Secure the M.2 SSD module on the BOSS card with the retention straps and screws. Figure 64.

  • Page 118: Installing The Microsd Card

    NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal. Next steps Follow the procedure listed in After working inside your system. Install a MicroSD card. Installing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 119: Installing Optional Idsdm Or Vflash Card

    Figure 65. Removing the optional IDSDM/vFlash card NOTE: There are two dip switches on the IDSDM/vFlash card for write-protection. Next step Install the optional IDSDM/vFlash card. Installing optional IDSDM or vFlash card Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 120: Network Daughter Card

    Figure 66. Installing optional IDSDM/vFlash card Next steps Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. Follow the procedure listed in After working inside your system.

  • Page 121: Installing The Network Daughter Card

    Figure 67. Removing the network daughter card Next step Install the Network Daughter Card. Installing the network daughter card Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Orient the NDC so that the Ethernet connectors fit through the slot in the chassis. Align the captive screws at the back-end of the card with the screw holes on the system board.

  • Page 122: Integrated Storage Controller Card

    Figure 68. Installing the network daughter card Next steps Install the expansion card riser 2 or the rear drive cage, depending on the configuration of your system. Follow the procedure listed in After working inside your system. Integrated storage controller card Removing the integrated storage controller card Prerequisites Follow the safety guidelines listed in...
  • Page 123 Figure 69. Removing the integrated storage controller cable Lift one end of the card and angle it to disengage the card from the card holder on the system board. Lift the card out of the system. Figure 70. Removing the integrated storage controller card Installing and removing system components...

  • Page 124: Installing The Integrated Storage Controller Card

    Next step Install the integrated storage controller card. Installing the integrated storage controller card Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Angle the integrated storage controller card and align the end of the card with the controller card connector on the system board. Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the system board.

  • Page 125: Drives

    Figure 72. Installing the integrated storage controller card cable Next steps Install the air shroud. Follow the procedure listed in After working inside your system. Drives Removing a drive blank The procedure for removing 2.5 inch and 3.5 inch drive blanks is identical. Prerequisites Follow the safety guidelines listed in Safety...

  • Page 126: Installing A Drive Blank

    Figure 73. Removing a drive blank Next step Install a drive or a drive blank. Installing a drive blank The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical. Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 127: Removing A Drive Carrier

    Removing a drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. If applicable, remove the front bezel. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the drive is ready for removal.

  • Page 128: Installing A Drive Carrier

    Installing a drive carrier Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.

  • Page 129: Removing The Drive From The Drive Carrier

    Removing the drive from the drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Steps Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. Lift the drive out of the drive carrier.

  • Page 130: Backplane

    Figure 78. Installing a drive into the drive carrier Backplane Backplane details Depending on your system configuration, the drive backplanes supported in PowerEdge R640 are listed here: Table 51. Supported backplane options for PowerEdge R640 systems System Supported drives options 2.5 inch (x8) SAS, SATA, or NVMe backplane 2.5 inch (x10) SAS, SATA, or NVMe backplane PowerEdge R640...

  • Page 131: Removing The Backplane Cover

    Figure 80. 8 X 2.5 drive backplane release tab (2) SAS cable A connector backplane signal cable connector backplane SAS cable B connector power cable connector Figure 81. 10 X 2.5 drive backplane release tab (2) NVMe cable connector NVMe cable connector NVMe cable connector NVMe cable connector power cable connector...

  • Page 132: Installing The Backplane

    Figure 82. Removing the backplane cover Installing the backplane Prerequisite Follow the safety guidelines listed in Safety instructions. NOTE: The procedure to install the backplane is similar for all backplane configurations. Steps Use the hooks on the system as guides to align the slots on the backplane with the guides on the system. Lower the drive backplane until the blue release tabs snap into place.

  • Page 133: Removing The 2.5 Inch Drive Rear Backplane

    Figure 83. Installing the backplane Next steps Connect all the cables to the backplane. Install all the drives. Install the backplane cover. Install the air shroud. Follow the procedure listed in After working inside your system. Removing the 2.5 inch drive rear backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the...

  • Page 134: Installing The 2.5 Inch Drive Rear Backplane

    Figure 84. Removing the 2.5 inch drive rear backplane Figure 85. 2 X 2.5 rear drive backplane power connector backplane signal connector SAS cable connector NVMe cable connector Next step Install the 2.5 inch drive rear backplane. Installing the 2.5 inch drive rear backplane Prerequisite Follow the safety guidelines listed in Safety...
  • Page 135 Figure 86. Installing the 2.5 inch drive rear backplane Next steps Install the rear drive cage. Install all the drives. Connect all the cables to the backplane. Follow the procedure listed in Before working inside your system. Installing and removing system components...

  • Page 136: Cable Routing

    Cable routing Figure 87. Cable routing - 10 x 2.5 drive backplane and 2 x 2.5 rear drive backplane with mini PERC backplane backplane expander backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) cable routing clip backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) backplane expander power cable NVMe cable (BP PCIe B1 and BP PCIe A1) NVMe cable (BP PCIe B0 and BP PCIe A0)
  • Page 137 Figure 88. Cable routing - 10 x 2.5 drive backplane with mini PERC backplane backplane expander backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) cable routing clip backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) backplane expander power cable(BP: J_BP_PWR_A to MB: J_BP1) NVMe cable (BP PCIe B1 and BP PCIe A1) NVMe cable (BP PCIe B0 and BP PCIe A0)
  • Page 138 Figure 89. Cable routing - 10 x 2.5 drive backplane with NVMe backplane backplane expander backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) cable routing clip backplane power cable (BP: J_BP_PWR_A1 to MB: J_BP1) backplane expander power cable (BP: J_BP_PWR_A to MB: J_BP1) NVMe cable (BP PCIe B1 and BP PCIe A1) NVMe cable (BP PCIe B0 and BP PCIe A0)
  • Page 139 Figure 90. Cable routing - 4 x 3.5 drive backplane with mini PERC drive backplane cable routing clip system board backplane power cable(BP: J_BP_SIG to MB: J_BP_SIG1) backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) mini PERC card SAS cable(BP: J_SAS_A to MB: J_STORAGE1) cable routing clip Installing and removing system components...
  • Page 140 Figure 91. Cable routing - 8 x 2.5 drive backplane with mini PERC drive backplane cable routing clip backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) mini PERC card system board SAS cable(BP: J_SAS_A to MP: J_STORAGE1) cable routing clip Installing and removing system components...

  • Page 141: Sas Expander Card

    Figure 92. Cable routing - 8 x 2.5 drive backplane with onboard SATA drive backplane cable routing clip backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) system board SATA cable(BP: J_SAS_A0, J_SAS_B0 to MB: SATA_A, SATA_B) cable routing clip SAS expander card...

  • Page 142: Installing The Sas Expander Card

    Figure 93. Removing the SAS expander card Next step Install the SAS expander card. Installing the SAS expander card Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the slots on the SAS expander card with the standoffs on the expander card tray. Slide the SAS expansion card until the connectors on the SAS expander card engage with the SAS connectors on the backplane.

  • Page 143: Rear Drive Cage

    Figure 94. Installing the SAS expander card Next steps Connect the SAS cables to the SAS expander card. Install the backplane cover. Install the cooling fan assembly. Install the cooling shroud. Follow the procedure listed in After working inside your system.

  • Page 144: Installing The Rear Drive Cage

    Figure 95. Removing the rear drive cage Next step Install the rear drive cage. Installing the rear drive cage Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the screws on the drive cage with the screw holes on the system chassis. Lower the drive cage into the system until it is firmly seated and the screws locks into place.

  • Page 145: System Battery

    Next steps Reconnect all the disconnected cables to the rear drive backplane. Install all the drives. Follow the procedure listed in After working inside your system. System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.

  • Page 146: Usb Module

    Next steps Install the expansion card riser If applicable, connect the cables to the expansion card(s) in the expansion card riser 1A. Follow the procedure listed in After working inside your system. While booting, press F2 to enter the System Setup and ensure that the battery is operating properly. Enter the correct time and date in the System Setup Time and Date fields.

  • Page 147: Installing The Usb Module

    Figure 99. Removing the USB module Next step Install the USB module. Installing the USB module Prerequisite Follow the safety guidelines listed in Safety instructions. NOTE: The procedure to install the USB 3.0 and USB 2.0 modules is similar. Steps Route the USB cable on the USB module, through the USB slot on the front panel.

  • Page 148: Vga Module

    Figure 100. Installing the USB module Next steps Install the air shroud. Install the backplane cover. Follow the procedure listed in After working inside your system. VGA module Removing the VGA module Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 149: Installing The Vga Module

    Figure 101. Removing the VGA module Next step Install the VGA module. Installing the VGA module Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the front bezel. Remove the backplane cover.

  • Page 150: Optional Internal Usb Memory Key

    Figure 102. Installing the VGA module Next steps Route the VGA cable and connect it to the VGA connector on the system board. For locating the connector, see the System board jumpers and connecters section. Install the air shroud. Install the backplane cover.

  • Page 151: Optical Drive (Optional)

    Steps Locate the USB port or USB memory key on the system board. To locate the USB port, see the Jumpers and connectors If installed, remove the USB memory key from the USB port. Insert the replacement USB memory key into the USB port. Next steps Follow the procedure listed in After working inside your...

  • Page 152: Installing The Optical Drive

    Installing the optical drive Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the optical drive with the optical drive slot on the front of the system. Slide in the optical drive until the release tab snaps into place. Figure 104.

  • Page 153: Hot Spare Feature

    If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. Dell.com/poweredgemanuals. Removing a power supply unit blank...

  • Page 154: Installing A Power Supply Unit Blank

    PSU handle. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at www.dell.com/poweredgemanuals. Step Press the orange release latch and slide the PSU out of the system by using the PSU handle.

  • Page 155: Installing A Power Supply Unit

    Figure 107. Removing a power supply unit Next step Install the PSU or the PSU blank. Installing a power supply unit The procedure for installing AC and DC PSUs is identical. Prerequisites Follow the safety guidelines listed in Safety instructions. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.

  • Page 156: Removing A Dc Power Supply Unit

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 157: Installing Dc Power Supply Unit

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 158: System Board

    Kit contents • Dell part number 6RYJ9 terminal block or equivalent (1) • #6-32 nut equipped with lock washer (1) Required tools Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire. NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

  • Page 159: Installing The System Board

    Steps Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. Holding the post, lift the blue release pin, and slide the system board toward the front of the system to disengage the connectors from the slots on the chassis.
  • Page 160 Re-enable the Trusted Platform Module (TPM). For more information, see the Upgrading the Trusted Platform Module section. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at Dell.com/poweredgemanuals. Installing and removing system components...
  • Page 161 Service Tag. After the Service Tag is entered, it cannot be updated or changed. Click OK. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/poweredgemanuals Installing and removing system components...

  • Page 162: Trusted Platform Module

    Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. NOTE: • Ensure that your operating system supports the version of the TPM module being installed. •...

  • Page 163: Initializing Tpm For Bitlocker Users

    Figure 111. Installing the TPM Next steps Install the system board. Follow the procedure listed in After working inside your system. Initializing TPM for BitLocker users Initialize the TPM. For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for TXT users While booting your system, press F2 to enter System Setup.

  • Page 164: Installing The Left Control Panel

    For ease of removal of the left control panel, remove the cooling fan #1 to access the cable latch. Steps Pull the cable latch and disconnect the control panel cable from the system board connector. Pull the cable latch and disconnect the control panel cable from the system board connector. Using a Phillips #1 screwdriver, remove the screws that secure the cable cover.

  • Page 165: Removing The Right Control Panel

    Using a Phillips #1 screwdriver, install the screws that secure the control panel to the system. Figure 114. Installing the left control panel Using Phillips #1 screwdriver, install the screws that secure the cable cover to the system. Figure 115. Installing the cable cover Next steps Install the air shroud.

  • Page 166: Installing The Right Control Panel

    NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the cables properly when you replace them to prevent the cables from being pinched or crimped. Using a Phillips #1 screwdriver, remove the screws that secure the cable cover to the system. Figure 116.
  • Page 167 Connect the control panel cable to the connector on the system board and lower the cable latch to secure the cable in place. Using a Phillips #1 screwdriver, install the screw that secures the control panel to the system. Figure 118. Installing the right control panel Using a Phillips #1 screwdriver, install the screws that secure the cable cover to the system.

  • Page 168: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 169: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 170: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 171: System Board Jumpers And Connectors

    System board jumpers and connectors Figure 120. System board jumpers and connectors Table 52. System board jumpers and connectors Item Connector Description P_RG1_CP Right panel connector J_WS_PWRBTN Power button connector J_INTRUSION_DET1 Intrusion switch connector J_FAN1U_2 Cooling fan connector CPU2 Processor socket 2 J_BATT_SIG Battery signal connector J_BATT_PWR...

  • Page 172: System Board Jumper Settings

    Item Connector Description Left control panel connector B6, B12, B5, B11, B4, B10, B7, B1, B8, B2, B9, B3 Memory module sockets J_ODD Optical drive connector J_BP_SIG1 Backplane signal connector 1 J_BP1 Backplane connector 1 J_BP2 Backplane connector 2 J_STORAGE_M4 SAS connector 4 J_STORAGE_M3 SAS connector 3...

  • Page 173: Disabling Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 174: Getting Help

    The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Support team. Documentation feedback You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send your feedback. Accessing system information by using QRL You can use the Quick Resource Locator (QRL) located on the information tag in the front of the R640, to access the information about the Dell EMC PowerEdge R640.

  • Page 175: Quick Resource Locator For R640

    Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: •...

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