Locating The Model Number; Warranty And Support; Warranty Exclusions - Philips sonicare DiamondClean Smart Manual

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Replacement

Locating the model number

Warranty and support

WARRANTY EXCLUSIONS

Warranty and support
Replace Philips Sonicare brush heads every 3 months to
achieve optimal results. Use only Philips Sonicare
replacement brush heads.
Look on the bottom of the Philips Sonicare toothbrush
handle for the model number (HX99XX).
If you need information or support, please visit
www.philips.com/support or read the international
warranty leaflet.
What is not covered under warranty:
- In mouth attachments including brush heads and
nozzles.
- Damage caused by use of unauthorized replacement
parts or unauthorized brush heads.
- Damage caused by misuse, abuse, neglect, alterations
or unauthorized repair.
- Normal wear and tear, including chips, scratches,
abrasions, discoloration or fading.
Philips warrants its products for two years after the date
of purchase. Defects due to faulty materials and
workmanship will be repaired or replaced at Philips'
expense provided that convincing proof of purchase in
the qualifying period is provided.
Philips recommends use of genuine Sonicare brush heads
for optimal performance. Use of other brush heads may
damage your Sonicare toothbrush and limit your
warranty protection.
Contact our Consumer Care Center at 1-800-682-7664
(North America), outside North America contact your
local Philips Consumer Care Center. Internet information:
www.philips.com/support.