Problems With The Clie Update Wizard; Installation Problems; Modules Are Not Installed On My Clié ™ Handheld; Product Update Problems - Sony CLIE PEG-TJ27 Frequently Asked Questions Manual

Troubleshooting q&a
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Problems with the CLIE Update Wizard

Installation problems

Modules are not installed on my CLIÉ
B Perform a HotSync
Manager on the CLIE Update Wizard window.
When you perform a hard reset on your CLIÉ handheld, modules installed
by using the CLIE Update Wizard are erased from your CLIÉ handheld.
To restore these modules, select the HotSync
modules with a blue dot on the CLIE Update Wizard.

Product Update problems

A message "No new product updates found" appears.

B You cannot perform product updates when you have downloaded all the
currently available items.
To review any previously deleted items, click [Restore deleted updates]
from [Edit]
I cannot register items to the HotSync
B Make sure the HotSync
want to install on your CLIÉ handheld are selected in [Package Name] in
[CLIE].

Product update starts automatically.

B The Automatic updates Notification feature is enabled.
To disable this feature, click [Options], and [Automatic updates
Notification]. Make sure that the check box next to [Use Automatic Updates
Notification] is deselected.
36
®
operation after registering a module to the HotSync
®
operation check boxes for the product updates you
handheld.
®
operation check box for the
®
Manager.
®

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