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Chapter 08
Support
Function Key Guide →
→
Support
― The functions available may vary depending on the product model. The color and shape of parts may differ
from what is shown. Specifications are subject to change without notice to improve quality.
Self Diagnosis
Perform this test when you experience a problem with your monitor's picture.
― Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt
testing.
Software Update
Update software using an update file on a USB device.
1
Save the update file (in .bin format) that you downloaded from the Samsung Electronics website
(http://www.samsung.com/sec) to a USB device.
2
Connect the USB device to the SERVICE port (
Select
→
Support
→
Software
Update.
3
Follow the instructions on the screen to proceed with update.
4
Your product will turn itself off and on again automatically after completing update, and then turn
off your product.
5
Remove the power cord from the power outlet and then reconnect the cord after turning off.
― To perform software update by using a USB device, first format the USB device to FAT32.
― When updating by a USB device, be sure to use the device whose version of USB 3.0 or lower.
― When performing update, make sure that only one BIN file (.bin) is saved in the root directory.
― If the
No USB devices detected. Please check and try again.
the following reasons.
― A USB device is not connected to the SERVICE port (
― The files in the connected USB device are not compatible formats.
― There are no valid update files found in the connected USB device. (There are no update files saved in
the memory or the file names are incorrect.)
― The update will not start if the downloaded software does not match the software installed on the
monitor. To check the software for consistency, select
― Do not turn off the product. And prevent the updating from any interruption as far as possible. In general,
the product returns to the previous version if an update is interrupted.
) on the monitor.
message is displayed, this is probably due to
).
Menu
(
) →
Support
→ Information.
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