Canon Pixma MP495 Series On-Screen Manual page 666

Cannot Scan Properly in Auto Scan Mode
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Advanced Guide Troubleshooting
S916
Cannot Scan Properly in Auto Scan Mode
Check 1: Make sure that the documents are placed correctly on the Platen.
Placing Documents
Check 2: Multiple image scanning may not be supported.
Some applications do not support multiple image scanning. In that case, scan each item individually.
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Problems with Scanning > Cannot Scan Properly in Auto Scan Mode
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