Related Manuals for Motorola SURFboard SB3500
Summary of Contents for Motorola SURFboard SB3500
- Page 1 All manuals and user guides at all-guides.com â SURFboard Cable Modem SB3500 User Guide SB3500 Cable Modem...
- Page 2 If the equipment does cause harmful interference to radio or television reception, which Motorola BCS, 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446, declares can be determined by turning the equipment off and on, the user is encouraged to try to...
- Page 3 CAUTION Motorola, Inc. reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola, Inc. to provide THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED notification of such revision or change. Motorola, Inc. provides this guide without PERSONNEL ONLY.
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Page 4: Table Of Contents
All manuals and user guides at all-guides.com CONTENTS Introduction..........1 Using the Optional Cradle----------------------------13 For Multiple Users -------------------------------------14 Front Panel ----------------------------------------------- 2 Basic Configuration ........15 Rear Panel ------------------------------------------------ 4 Configuring for TCP/IP--------------------------------15 Before You Begin ......... 6 Verifying Your IP Address ----------------------------18 Installation ........... - Page 5 All manuals and user guides at all-guides.com...
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Page 6: Introduction
All manuals and user guides at all-guides.com INTRODUCTION ® The Motorola SURFboard SB3500 cable modem enables you to connect your home or business computer to a high-speed Data Over Cable Service Interface Specification (DOCSIS) 1.0 or 1.1 compliant data network. The SB3500 provides high-speed, bi-directional data access with Radio Frequency (RF) downstream transfer rates up to 38 Mbps and RF upstream rates up to 10 Mbps. -
Page 7: Front Panel
All manuals and user guides at all-guides.com INTRODUCTION Front Panel SB3500 Cable Modem... - Page 8 All manuals and user guides at all-guides.com INTRODUCTION Front Panel The seven front-panel lights provide information about power, communications, and errors. Light Color Description Power Green When the light is flashing, startup diagnostics are being performed. A solid light indicates the SB3500 is Receive Green When the light is flashing, the SB3500 is scanning for the downstream frequency.
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Page 9: Rear Panel
SURFboard Model SB3500 Tested To Comp ly With FCC Standard s FOR HOME OR OFFICE USE Input Voltage 48V 380mA LINE 2 LINE 1 MODEL: SURFboard SB3500 ENET POWER P/N: 473451-001 CUST S/N: BCDFGHJKLMNP S/N: PPPPMMYJJJSSSSSCKAABBCCCC HFC MAC ID: ABCDEF012345 CABLE... - Page 10 All manuals and user guides at all-guides.com INTRODUCTION Rear Panel The rear panel provides Ethernet activity and link status lights, the reset button, and all the connectors. Item Description This is the recessed reset button. LINE 2 LINE 1 These ports transfer data to and from analog phone lines. They are RJ-11 connectors. When this yellow light flashes, the Ethernet connection is transferring data.
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Page 11: Before You Begin
All manuals and user guides at all-guides.com BEFORE YOU BEGIN Before you begin the installation, check that you received: One 10Base-T Ethernet cable Required to connect your computer to the SB3500. Power supply and cable The SB3500 supports two power supply options: Uninterruptable Power Supply (UPS) Brick-style Power Supply You need to purchase a 75-ohm coaxial cable with F-type connectors for connecting to the nearest cable outlet. - Page 12 All manuals and user guides at all-guides.com BEFORE YOU BEGIN To use all the features of the SB3500, you will need the following: Required to use the telephony features of the SB3500. Telephone(s) NOTE with standard The Ethernet card must be installed before the RJ-11 connectors SB3500.
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Page 13: Installation
All manuals and user guides at all-guides.com INSTALLATION The installation of the SB3500 can be completed in a matter of minutes. After you attach the cables, you must configure your computer. The SB3500 installation steps must be performed in the order shown in the following pages. For a Single User Connect the coaxial cable to a cable outlet in your home. - Page 14 All manuals and user guides at all-guides.com If you already have a TV connected to the cable outlet, you will need to use a 5-900 MHz splitter. Connect the coaxial cable as shown below: SURFboard Model SB3500 Tested To Comply With FCC Standards FOR HOME OR OFFICE USE I nput Voltage 48V...
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Page 15: Connecting The Power Supply
All manuals and user guides at all-guides.com INSTALLATION Connecting the Power Supply The SB3500 can be powered using either a power brick or a UPS. If you are using a power brick, connect the power brick to the SB3500 connector marked POWER SURFboard Model SB3500 Tested T o Comply... - Page 16 All manuals and user guides at all-guides.com INSTALLATION If the SB3500 uses an UPS, prepare the UPS according to the manufacturer’s instructions. You must use the cable provided with the SB3500 to connect the UPS to the SB3500. Do not substitute another cable. Do not connect the battery until you have connected the UPS to the SB3500.
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Page 17: Powering Up The First Time
All manuals and user guides at all-guides.com INSTALLATION Powering Up the First Time You must allow 5 to 30 minutes to power up the first time because the NOTE SB3500 must find and lock on the appropriate channels for communications. To turn on your SB3500, simply plug it in. -
Page 18: Using The Optional Cradle
All manuals and user guides at all-guides.com INSTALLATION Using the Optional Cradle The SB3500 may come with an optional cradle that enables the modem to stand vertically on a flat surface, such as a desktop. To use the cradle, insert the modem into the cradle until the modem’s feet fully engage with the grooves. -
Page 19: For Multiple Users
All manuals and user guides at all-guides.com INSTALLATION For Multiple Users Service provider The SB3500 can easily serve as a gateway to the Internet for up to 32 users. The users must be on the same Local Area Network (LAN), and the SB3500 TV cable must be attached to the LAN and the cable system. -
Page 20: Basic Configuration
All manuals and user guides at all-guides.com BASIC CONFIGURATION The SB3500 contains all necessary software. You don’t need to configure the SB3500, but you must configure your computer for TCP/IP and check for an IP address. Your service provider may provide additional instructions for setting up your computer. - Page 21 All manuals and user guides at all-guides.com BASIC CONFIGURATION Click Add. Double-click the Protocol option on Select Network Component Type window. Click Microsoft in the Manufacturers section and then click TCP/IP in the Network Protocol section of Select Network Protocol window. Click OK.
- Page 22 All manuals and user guides at all-guides.com BASIC CONFIGURATION Click TCP/IP on the Network window. If you have more than one TCP/IP entry, choose the one associated with the Ethernet card connected to the SB3500. Click Properties. Select the IP Address tab on the TCP/IP window. Click Obtain an IP address automatically.
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Page 23: Verifying Your Ip Address
All manuals and user guides at all-guides.com BASIC CONFIGURATION Verifying Your IP Address The following basic instructions are for Windows 95 or Windows 98. If you are using a different operating system, refer to that user guide. To check the IP address: On the Windows Desktop, click Start. -
Page 24: Troubleshooting
All manuals and user guides at all-guides.com TROUBLESHOOTING This information is to help you quickly solve a problem. Before calling your service provider, try pressing the reset button. Resetting the SB3500 may take 5 to 30 minutes. Your service provider will need to know the status of the front-panel lights. The problem Possible Solution Green POWER light is off... - Page 25 All manuals and user guides at all-guides.com TROUBLESHOOTING The SB3500 has two major functional blocks — cable modem and telephony — as illustrated in the following block diagram: Cable modem Network management agent Downstream receiver Cable Enet Tuner/RF Upstream transmitter processing Power Power...
- Page 26 YOU SHOULD OPEN THIS PRODUCT PACKAGE AND USE THE PRODUCT ONLY IF YOU ACCEPT EACH OF THE TERMS OF THIS AGREEMENT. Any and all firmware and/or software accompanying the Motorola BCS Cable Modem (collectively “Software”) is never sold. Motorola BCS licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this Agreement.
- Page 27 You may mask work rights, patents, trademarks and all other intellectual property rights USE the Software only in connection with the operation of the Motorola BCS Cable subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall Modem provided with this package.
- Page 28 All manuals and user guides at all-guides.com M o t o r o l a , I n c . 4 7 7 9 1 2 - 0 0 1 - 9 9 9 / 0 0...