Samsung HW-Q900A - 7.1.2 Dolby Atmos Soundbar Manual

Fabric cleaning

Remove any dirt or stain on the product surface immediately.

Removing and cleaning can be less effective for some substances or if left for a prolonged time.

• Use a vacuum cleaner or an adhesive lint roller to remove dust, handprints, and the likes.
  • Some cleaning brushes may damage the product, depending on the materials they contain.
  • Towels and cleaning clothes may leave lint or dirt on the product.
• Do not use a nail or other tools to scratch the dirt off. It may damage the fabric.
• To remove oil or liquid stains, use a clean white cloth moist with water. If the stain persists, wipe it with a mixture of water and neutral detergent (such as dishwashing soaps) and a cloth.
  • A non-neutral detergent or cleaner may cause discoloration or fabric damage.
  • After cleaning, use a dry cloth or hairdryer to dry the area.
  • Do not use excessive force to avoid discoloration or fabric damage.

CHECKING THE COMPONENTS

Soundbar Main Unit / Soundbar Remote Control / Batteries / Subwoofer / Power Cord X 2 (Subwoofer, Soundbar) / HDMI Cable / Wall Mount Guide / HolderScrew X 2 / Screw (M4 x L10) X 2 / Bracket-Wall Mount X 2 / Rubber-Foot X 4

NOTE

• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.

PRODUCT OVERVIEW

Top Panel of the Soundbar

1. Position the product so that the SAMSUNG logo is located on the top.
2. (Multi Function) Button
   In standby mode, press the (Multi Function) button to turn on the Soundbar. Press the (Multi Function) button to change the input source.

Bottom Panel of the Soundbar

3. POWER
   Connect the Soundbar's AC power cable.
4. ID SET (WOOFER/REAR)
   Press to connect the Soundbar to surround speakers and a subwoofer wirelessly. (The surround speaker is sold separately.)
5. NETWORK
   Press to connect to a wireless network (Wi-Fi) via the SmartThings app.
6. SERVICE
   Connect a USB storage device to upgrade the product's software.
7. DIGITAL AUDIO IN (OPTICAL)
   Connect to the digital (optical) output of an external device.
8. HDMI 1 / HDMI 2
   Inputs digital video and audio signals simultaneously using an HDMI cable. Connect to the HDMI output of an external device.
9. HDMI TO TV (eARC/ARC)
   Connect to the HDMI jack on a TV.

CONNECTING THE SOUNDBAR

Connecting Electrical Power and Subwoofer

Manually connecting the Subwoofer

1. Turn off the Soundbar main.
2. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
   
3. Press the Up button on the remote control for 5 seconds.
   
4. Check if the LINK LED is solid blue (connection complete).
   • The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

Auto EQ

AUTO EQ technology uses the subwoofer's built-in microphone to measure the frequency response and calibrate the BASS performance.

• You must keep the room as quiet as possible while operating the Auto EQ tuning.
• Do not use any buttons until the Auto EQ tuning is complete.
• During Auto EQ Tuning, there is no sound from the Soundbar's main unit and rear speakers.

USING A WIRED CONNECTION

HDMI Cable

Optical Cable (not supplied)

Connecting using an HDMI Cable
(External Device (HDMI 1 or HDMI 2) / TV ARC)

Connecting using an Optical Cable (D.IN)

NOTE

• When the TV sound is not output, press the (Multi Function) button at the top of the Soundbar or the (Source) button on the remote control to select the "D.IN" mode. The screen displays "D.IN" and "TV ARC" in sequence, and TV sound is played.
• The recommended cable is High Speed HDMI Cable with Ethernet.
• When you use an optical cable and the terminals have covers, be sure to remove the covers.

Using the Q-Symphony Function

For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu, "TV+Soundbar" appears under the Sound Output menu of the TV.

• TV menu example: TV + [AV] Soundbar series name (HDMI)

NOTE

• It can operate according to the Codec supported by TV.
• This function is supported only when the HDMI Cable or Optical Cable (not supplied) is connected.
• This function is available in some Samsung TVs and some Soundbar models.
• When using Q-Symphony, you can only choose GAME PRO or ADAPTIVE SOUND.

Spacefit

The active sound measured from the TV is synced to the Soundbar.

NOTE

• Only certain TV models support this function, and the function is operated from the TV.

USING A WIRELESS CONNECTION

Connecting via Bluetooth

What is the difference between BT READY and BT PAIRING?

• BT READY: In this mode, you can reconnect any Samsung TV or mobile device that was connected before.
• BT PAIRING: In this mode, you can connect a new device to the Soundbar.
  (Press the PAIR button on the Soundbar remote control or press and hold the (Mic On/Off) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in "BT" mode.)

NOTE

• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

Connecting via Wi-Fi (Wireless Network)

• To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.

1. Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
2. Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
3. Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-Fi network.

Connecting To Apple AirPlay 2

• With Airplay 2, you can control your home's audio system from your iPhone, iPad, HomePod, or Apple TV.
• This Samsung Soundbar supports AirPlay 2 and requires iOS 11.4 or later.
• This feature may not be available in some countries.

TROUBLESHOOTING

Before seeking assistance, check the following.

Soundbar does not turn on.

• Check whether the power cord of the Soundbar is correctly inserted into the outlet.

Soundbar works erratically.

• After removing the power cord, insert it again.
• Try again after initialising the product.
• If there is no signal, the Soundbar automatically turns off after a certain period of time. Turn on the power.

Remote control does not work

• Point the remote directly at the soundbar.
• Replace the batteries with new ones.

Sound is not output from the soundbar.

• The volume of the Soundbar is too low or muted. Adjust the volume.
• When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
• For sound output of the TV, select Soundbar. (Samsung
• TV: Home () → Settings () → Sound → Sound Output → Select Soundbar)
• Remove the cable from the Soundbar and then reconnect it.

Sound is not output from the subwoofer.

• Check whether the LED on the rear of the Subwoofer lights in blue. Reconnect it when the blue LED blinks or the red LED lights.

In case the TV is not connected via HDMI TO TV (eARC/ ARC)

• Check whether the HDMI cable is correctly connected to the ARC terminal.
• Connection may not be possible due to the connected external device (set-top box, game console, etc.). Directly connect the Soundbar.
• HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Settings () → General → External Device Manager → Anynet+ (HDMI-CEC) ON)

Soundbar will not connect via Bluetooth.

• When connecting a new device, switch to "BT PAIRING" for connection. (Press the PAIR button on the remote control or press the (Mic On/Off) button on the body for at least 5 seconds.)
• Reconnect it after removing the Bluetooth speaker list on the device to connect. (Samsung TV: Home () →Settings () → Sound → Sound Output → Bluetooth Speaker List)

Sound drops out when connected via Bluetooth.

• Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth moves too far away from the soundbar, it may cause the sound to drop out. Move the device closer to the soundbar.
• If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, the sound may drop out. Check the installation environment and conditions for use.

Soundbar will not connect to Wi-Fi.

• Make sure the wireless router is turned on and then reconnect the wireless router after rebooting.
• The soundbar will not connect if the wireless signal is too weak. Try moving the router closer to the soundbar, or eliminating any obstacles that are between the soundbar and the router, if possible.

The soundbar does not turn on automatically with the TV.

• When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV.

SPECIFICATIONS

www.samsung.com/in/support or contact our Helpline numbers-
1800 40 SAMSUNG(7267864)
1800 5 SAMSUNG(7267864)