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• Machine type and model
• Serial numbers of your hardware products
• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information
Purchasing additional services
During and after the warranty period, you can purchase additional services. Examples of these additional
services include:
• Support for hardware, operating systems, and application programs
• Network setup and configuration services
• Upgraded or extended hardware repair services
• Custom installation services
Service availability and service name might vary by country or region. For more information about these
services, go to the Lenovo Web site at:
http://www.lenovo.com
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Chapter 8
Getting information, help, and service
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