Troubleshooting - Honeywell HWT-01A User Manual

TROUBLESHOOTING

If the desk lamp doesn't work, please check the following situations:
1. Check if the power supply is off.
2. If the power supply is on, please touch the switch to turn on the lamp.
3. If the lamp still doesn't work, please contact our customer service support team for help.
Email: support@honeywellsmartlighting.com
Return and Exchange Notes
Huo Ming Technology Guangdong Co., Ltd. warranties this product to be free from defects in materials
and workmanship for a period of 2 years and valid only in the United States, Canada, United Kingdom,
Germany, France, Spain, and Italy.
This warranty only covers products that are properly installed, properly maintained and appropriately
operated in accordance with the instructions provided. This limited warranty does not cover any
failures or operating difficulties due to normal wear and tear, accident, abuse, misuse, alteration,
misapplication, improper installation or improper maintenance.
Kind reminder: If you have a problem with your order and contact us for help, please be sure to attach
your product order information and photos (if necessary) to get a quick solution.
IMPORTANT: If you experience product-related problems, please first contact our customer support
center as soon as possible. We can help solve your problem before deciding to return the product. Do
not attempt to disassemble the product or change any of the original parts or accessories. Doing so
may void your warranty and cause damage to the product or personal injury.
The Warranty Does Not Cover:
1. Damage resulting from abusive, unreasonable use or supplemental damage.
2. Defects that are the result of normal wear and tear will not be considered manufacturing defects
under this warranty.
3. Damage resulting from any unauthorised attempts to repair or from any use not in accordance with
the instruction manual.
4. Damage resulting from not following the instructions mentioned in Safety and Maintenance Guide.
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