Siemens WM14VKH0CS User Manual And Installation Instructions
Siemens WM14VKH0CS User Manual And Installation Instructions

Siemens WM14VKH0CS User Manual And Installation Instructions

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Washing machine
WM14VKH0CS
en
User manual and installation instructions
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Siemens Home Appliances

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Summary of Contents for Siemens WM14VKH0CS

  • Page 1 Washing machine WM14VKH0CS User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Futher information and explanations are available online: Table of contents 1 Safety ..........   4 7 Display ........   20 1.1 General information.... 4 8 Buttons ........   23 1.2 Intended use....... 4 1.3 Restriction on user group... 4 9 Programmes .......    25 1.4 Safe installation ...... 5 10 Accessories......
  • Page 3 15 Intelligent dosing system ..   33 20.2 Inserting the transit bolts.. 57 15.1 Starting the programme 20.3 Using the appliance again .. 57 with intelligent dosing sys- 20.4 Disposing of old appliance .. 58 tem ......... 33 15.2 Filling the dispensers ..... 34 21 Customer Service.....    58 21.1 Product number (E-Nr.) and 15.3 Dispenser contents .... 34 production number (FD).. 58...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety ▶ If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted. WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶...
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the valve housing ▶ 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter of terial damage and damage to the ap- ▶...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Do not use cleaning products with detergent based on the laundry's de- ▶ a high alcohol content. gree of soiling. Do not use hard scouring pads or ▶ a For light to normal soiling, a smal- cleaning sponges.
  • Page 12: Energy Saving Mode

    en Installation and connection Open the appliance door. The appliance comes with an Aqua- → "Basic operation", Page 30 Sensor. Remove any accessories from the a During the rinse cycle, the Aqua- drum. Sensor checks the degree of tur- Close the appliance door. bidity of the rinsing water, and ad- justs the duration and number of 4.2 Contents of package...
  • Page 13: Requirements For The Install- Ation Location

    Installation and connection en 4.3 Requirements for the in- Installation loca- Requirements tion stallation location Wooden joist Place the appli- floor ance on a water- WARNING resistant wooden Risk of electric shock! board (minimum The appliance contains live parts. thickness of Touching live parts is dangerous. 30 mm) which is Do not operate the appliance ▶...
  • Page 14 en Installation and connection Pull the hoses out of the holders. Remove the 4 sleeves. Unscrew and remove Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Remove the power cable from the holder.
  • Page 15: Connecting The Appliance

    Installation and connection en 4.5 Connecting the appliance Siphon Secure the con- nection point with Connecting the water inlet hose a (24–40 mm) hose clamp. WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Sink Fix and secure Do not immerse the electrical ▶...
  • Page 16: Connecting The Appliance To The Electricity Supply

    en Installation and connection To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 60. Check the mains plug is inserted properly.
  • Page 17: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Water inlet hose → Page 15 pump → Page 42 Door...
  • Page 18: Control Panel

    en Familiarising yourself with your appliance Manual dosing compartment : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 25 Programme selector → Page 30...
  • Page 19: Before Using For The First Time

    first time en Start the first wash cycle or press first time 6 Before using for the ⁠ to switch off the appliance. → "Basic operation", Page 30 first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory.
  • Page 20: Display

    en Display 7 Display The display shows the current settings, options or relevant information. display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 23 9,0 kg Recommended The maximum load capacity for the selec- load ted programme in kg.
  • Page 21 Display en display Designation More information ⁠ Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 32 ⁠ Energy consump- Energy consumption for the selected pro- tion gramme.
  • Page 22 en Display display Designation More information ⁠ ¡ No water pressure. ¡ The water pressure is too low. ⁠ Detergent drawer The detergent drawer has not been pushed in fully. E:35 / -10 Error Error code, error display, signal. Example...
  • Page 23: Buttons

    Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information start/doplnění  ¡ Start Start, cancel or pause the pro- (Start/Reload) gramme. ¡ Cancel ¡ Pause varioSpeed  ¡ Activate Activate or deactivate a shorter pro- gramme duration.
  • Page 24 en Buttons Button Selection More information ⁠ (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off vzdálený start  ¡ Activate → "Remote start", Page 38  (Remote Start) ¡ Deactivate ¡ Open the Home Connect menu dětský zámek 3 s ¡ Activate → "Childproof lock", Page 32 (Child Lock ¡...
  • Page 25: Programmes

    Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) bavlna Wash hard-wearing items made from cotton, linen (Cottons) or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate varioSpeed ...
  • Page 26 en Programmes Programme Description Max. load (kg) ¡ Max. 1400 rpm jemné/hedvábí Wash delicate, washable items made from silk, vis- (Delicate/Silk) cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
  • Page 27: Laundry

    Programmes en Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm outdoor Wash all-weather and outdoor clothing with mem- brane technology and water-resistant equipment. Use a detergent for outdoor fabrics. Do not use fabric softener. Programme setting: ¡...
  • Page 28 en Programmes Programme Description Max. load (kg) The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate varioSpeed  . The maximum load is reduced to 2,0 kg. Programme setting: ¡ Max. 40 °C ¡...
  • Page 29: Preparing The Laundry

    – Close all zips, Velcro fasteners, in the digital instruction manual by scanning the QR code in the table of hooks and eyes – Tie cloth belts, apron strings, contents or on siemens-home.bsh- etc. together or use a laundry group.com . bag. 11.1 Preparing the laundry –...
  • Page 30: Detergents And Care

    ¡ You can find further information in → "Installation and connection", the digital instruction manual by Page 12 scanning the QR code in the table of contents or on siemens- Press ⁠ . ▶ home.bsh-group.com . The switch-on process takes a few ¡...
  • Page 31: Loading Laundry

    operation en ¡ The setting is saved if you activate 13.6 Starting the programme or deactivate the intelligent dosing Requirement: A programme has system. been set. → "Setting a programme", Page 30 13.4 Loading laundry Press start/doplnění  ▶ Note: To prevent creasing, note the a The drum rotates and load detec- maximum load for the programmes.
  • Page 32: Cancelling The Programme

    en Childproof lock Open the appliance door. 13.12 Switching off the appli- Add or remove laundry. ance Close the appliance door. Press ⁠ . Press start/doplnění  Wipe the rubber gasket dry and re- move any foreign objects. 13.9 Cancelling the pro- gramme Press start/doplnění  Open the appliance door.
  • Page 33: Intelligent Dosing System

    Intelligent dosing system en Press and hold the two dětský ¡ Pour detergent or fabric softener ▶ zámek 3 s buttons for approx. into the compartment for manual 3 seconds. dosing. → "Adding detergent and care So that the programme currently product", Page 31 running is not cancelled, the pro- ¡...
  • Page 34: Filling The Dispensers

    en Intelligent dosing system Pour liquid detergent ⁠ and fab- 15.2 Filling the dispensers ric softener ⁠ into the relevant dis- If you want to use the intelligent dos- pensers. ing system or if the appliance dis- → "Detergent drawer", Page 17 plays an indication during operation of the appliance, fill the dispensers.
  • Page 35: Basic Dosage

    Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on siemens-home.bsh- group.com . The Home Connect services are not available in every country. The avail- ability of the Home Connect function...
  • Page 36: Homeconnect

    en Home Connect 16.1 Connecting the appli- 16.2 Connecting the appli- ance to a WLAN home ance to a WLAN home network (Wi-Fi) with network (Wi-Fi) without WPS function WPS function If your router does not have a WPS Requirements ¡ Your router has a WPS function. function, you can connect the appli- ance to your WLAN home network ¡...
  • Page 37: Connecting The Appliance To The Home Connect App

    Home Connect en In the Home Connect app, enter 16.4 Activating Wi-Fi on the the network name (SSID) and appliance password (key) for your home net- work. Note: When Wi-Fi is activated, the en- Carry out the steps in the ergy consumption increases in com- Home Connect app to connect the parison to the values specified in the appliance.
  • Page 38: Remote Start

    en Home Connect a If End is shown on the display, the 16.8 Remote diagnostics network settings are reset. Customer Service can use Remote Diagnostics to access your appliance 16.7 Remote start if you contact them, have your appli- Enable the appliance for remote start ance connected to the Home Con- via the Home Connect app.
  • Page 39: Basic Settings

    Basic settings en 17 Basic settings You can configure the basic settings for your appliance to meet your needs. 17.1 Overview of basic settings Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) the signal at the 2 (medium) end of the pro- 3 (loud)
  • Page 40: Changing The Basic Set- Tings

    QR code in the table of Switch off the appliance. contents or on siemens-home.bsh- → "Switching off the appliance", group.com . Page 32 Pull out the detergent drawer.
  • Page 41 Cleaning and servicing en Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. Clean the pump unit with a damp Remove the pump unit. cloth. Unclip the detergent drawer cover Clean the detergent drawer and and remove it.
  • Page 42: Cleaning The Drain Pump

    en Cleaning and servicing Disconnect the appliance's mains plug from the power supply. Open and remove the service flap. Slide a sufficiently large container under the opening. Clean the housing of the detergent drawer in the appliance. Take the drain hose out of the holder.
  • Page 43 Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 42 hot. Since water may remain in the Do not touch the hot detergent ▶...
  • Page 44: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Ensure that both impellers can Insert and close the service flap. turn. 18.4 Cleaning the intake Insert the pump cap. opening in the rubber Ensure that the parts of the ‒ pump cap are correctly as- gasket sembled. Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
  • Page 45: Troubleshooting

    Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 46 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 15 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
  • Page 47 Troubleshooting en Fault Cause and troubleshooting ⁠ Turn on the tap. ▶ The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶ jammed. Water level measurement system is defective. Call the after-sales service. ▶...
  • Page 48 en Troubleshooting Fault Cause and troubleshooting ⁠ flashes. Door is not closed. Close the door. Press start/doplnění  to start the programme. Laundry is caught in the door. Open the door again. Remove any trapped laundry. Close the door. Press start/doplnění  to start the programme. All other error codes.
  • Page 49 Troubleshooting en Fault Cause and troubleshooting The programme does Remove any trapped laundry. not start. Close the door. Press start/doplnění  to start the programme. The detergent drawer has not been pushed in as far as it can go. Push the detergent drawer in as far as it will go. ▶...
  • Page 50 en Troubleshooting Fault Cause and troubleshooting The water is not drain- → "Cleaning the drain pump", Page 42 ▶ ing. ⁠ is activated. Continue the programme by selecting ▶ odstřeďování or odčerpání and pressing start/ doplnění  → "Resuming the programme when the programme status is Rinse Hold", Page 32 The water outlet hose is connected too high.
  • Page 51 Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 52 en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 53 Troubleshooting en Fault Cause and troubleshooting The spin programme Note: Where possible, mix large and small items in does not start. the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the odstřeďování programme. ▶ Rushing, hissing Water is flushed under pressure into the detergent noise.
  • Page 54 en Troubleshooting Fault Cause and troubleshooting The spin result is not is activated. snadné žehlení  satisfactory. The laun- Select the programmes that are suitable for the ▶ dry is too wet/too type of fabric. damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
  • Page 55 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
  • Page 56 en Troubleshooting Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 36 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 36...
  • Page 57: Emergency Release

    → "Installation and connection", in the digital instruction manual by Page 12 and scanning the QR code in the table of → "Starting an empty washing contents or on siemens-home.bsh- group.com . cycle", Page 19. Turn off the tap. Empty the water inlet hose.
  • Page 58: Disposing Of Old Appliance

    en Customer Service 20.4 Disposing of old appli- 21 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
  • Page 59: Aqua-Stop Guarantee

    Customer Service en 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. ¡ If our Aqua-Stop system is defect- ive and causes water damage, we will make good the damage for private users.
  • Page 60: Consumption Values

    en Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. The automatic dosing function has been deactivated for this pur- pose.
  • Page 61: Declaration Of Conformity

    A detailed Declaration of Conformity This product contains light sources can be found online at siemens- from energy efficiency class F. These home.bsh-group.com/uk/ among the light sources are available as a spare additional documents on the product part and must only be replaced by page for your appliance.
  • Page 62 en Declaration of Conformity 2.4 GHz band (2400–2483.5 MHz): Max. 100 mW 5 GHz band (5150–5350 MHz + Only applies to Great Britain 5470–5725 MHz): Max. 100 mW UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only. 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 64 Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001692267* 9001692267 (020427)

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