Panasonic KX-FHD351 Operating Instructions Manual

Panasonic KX-FHD351 Operating Instructions Manual

Compact plain paper fax with answering system
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General Information
FOR FAX ADVANTAGE ASSISTANCE:
– (VOICE) CALL
1-800-HELP-FAX (1-800-435-7329)
– E-MAIL TO
consumerproducts@panasonic.com
for customers in the U.S.A. or Puerto
Rico
– REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto
Rico
Compact Plain Paper Fax with

Operating Instructions

KX-FHD351
Model No.
Please read these Operating
Instructions before using the unit
and save for future reference.
This model is designed to be
used only in the U.S.A.
Answering System

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Summary of Contents for Panasonic KX-FHD351

  • Page 1: Operating Instructions

    – REFER TO www.panasonic.com for customers in the U.S.A. or Puerto Rico Compact Plain Paper Fax with Operating Instructions KX-FHD351 Model No. Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be used only in the U.S.A.
  • Page 2 (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your fax machine, you should complete the instructions on page 24 to page 27.
  • Page 3: Safety Instructions

    Important safety instructions Safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit.
  • Page 4: Table Of Contents

    Connections and Setup Selecting the way to use your fax machine ...15 Case 1: Using the fax machine only...16 Case 2: Using the fax machine with an extension telephone...18 Case 3: Using the fax machine with computer... 20 Help Button Help function ...22...
  • Page 5 Answering Device Greeting Recording your own greeting message...54 Erasing your own recorded greeting message ... 55 Memo Message Leaving a message for others or yourself ...56 Incoming Messages Listening to recorded messages ...57 Remote Operation Operating from a remote location ...59 Voice Mailbox How callers can leave you private messages ...
  • Page 6: Included Accessories

    Accessories Included accessories Initial Preparation Power cord ... 1 Part No. PFJA1030Z Handset cord... 1 Part No. PFJA04C002Z Ink film... 1 L If any items are missing or damaged, check with the place of purchase. L Save the original carton and packing materials for future shipping and transportation of the unit. L The part numbers are subject to change without notice.
  • Page 7: Accessory Information

    L The included film roll is 10 meters (32 film 70 meters (229') for continuous use of your unit. For best results, use genuine Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again.
  • Page 8: Location Of Controls

    Finding the Controls Location of controls Finding the Controls {TONE} L To change from pulse to tone temporarily during dialing when your line has rotary pulse services. {SLOW} L For slow playback (page 57). {QUICK} L For quick playback (page 57). One-touch keys L To use one-touch dial (page 28, 32, 41).
  • Page 9: Overview

    {STOP} L To stop an operation or cancel programming. Overview Front view C DE F Rear view For Fax Advantage assistance, call 1-800-435-7329. Finding the Controls {FAX/START, SET} L To initiate fax transmission or reception. L To store a setting during programming. Document guides Paper tray Document tray...
  • Page 10: Ink Film

    Installation Ink film Installation Open the front cover by pulling up the center part. Center part Front cover Push the back cover open button (green) on the right side of the unit. Push the back cover open lever (green) inside of the unit. Back cover open lever (green) For Fax Advantage assistance, call 1-800-435-7329.
  • Page 11 Turn the gear of blue core in the direction of the arrow. Gear of blue core Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct 1 turn Blue core Tight Incorrect The ink film is not wrapped around the blue core.
  • Page 12: Paper Tray

    Installation Paper tray The included paper tray is for letter size recording paper. Insert tabs on the paper tray into slots on the back of the unit. Paper tray Note: L Do not place the unit in an area where the paper tray may be obstructed (i.e.
  • Page 13: Document Tray

    Document tray Attach the document tray into the slots on the recording paper exit. Document tray Slots The recording paper will be ejected from the top of the unit after printing. The document tray prevents the printed paper from curling. Document tray For Fax Advantage assistance, call 1-800-435-7329.
  • Page 14: Recording Paper

    Installation Recording paper Letter or legal size recording paper can be loaded. The unit can hold up to 50 sheets of 75 g/m paper. You may use 60 g/m to 90 g/m page 95. For superior results, we recommend Hammermill paper, please install a legal paper tray (page 12).
  • Page 15: Selecting The Way To Use Your Fax Machine

    Connections and Setup You may already have other devices such as a telephone or computer besides the fax machine. You may use them in the same room or different room. Depending on your situation, select the way you prefer to use your fax machine.
  • Page 16: Case 1: Using The Fax Machine Only

    Connections and Setup Case 1: Using the fax machine only Telephone wiring image in house or office Fax machine For Fax Advantage assistance, call 1-800-435-7329. Connections Single telephone line Telephone line cord Power cord To a single telephone line jack...
  • Page 17 Press {+} or {-} to select the desired ring setting and press {SET}. How to receive calls If the call is a phone call, the fax machine will record voice message automatically. If a fax calling tone is detected, the fax machine will receive a fax automatically.
  • Page 18: Case 2: Using The Fax Machine With An Extension Telephone

    Connections and Setup Case 2: Using the fax machine with an extension telephone Telephone wiring image in house or office Room Room Extension Fax machine telephone For Fax Advantage assistance, call 1-800-435-7329. Connections Single telephone line Telephone line cord Power cord...
  • Page 19 Press {+} or {-} to select the desired ring setting and press {SET}. How to receive calls If the call is a phone call, the fax machine will record voice message automatically. If a fax calling tone is detected, the fax machine will receive a fax automatically.
  • Page 20: Case 3: Using The Fax Machine With Computer

    Connections and Setup Case 3: Using the fax machine with computer Telephone wiring image in house or office Computer machine For Fax Advantage assistance, call 1-800-435-7329. Connections Single telephone line Telephone line cord Power cord Note: L If you are subscribed to the ADSL service, fax...
  • Page 21 Press {+} or {-} to select the desired ring setting and press {SET}. How to receive calls If the call is a phone call, the fax machine will record voice message automatically. If a fax calling tone is detected, the fax machine will receive a fax automatically.
  • Page 22: Help Function

    Help Button Help function Help Button You can print a quick reference for assistance as follows. {<}{>} Press {HELP}. PRESS NAVI.[( )] & SET Press {<} or {>} until the desired item is displayed. 1. How to send faxes with the voice guide. SEND GUIDE 2.
  • Page 23: Adjusting Volume

    Adjusting volume Volume {+}{-} Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press {+} or {-}. L If any documents are in the document entrance, you cannot adjust the ringer volume. Confirm that there are no documents in the entrance.
  • Page 24: Date And Time, Your Logo And Fax Number

    Initial Programming Date and time, your logo and fax number Initial Programming You should program the date and time, your logo and fax number. This information will be printed on each page transmitted from your unit. Setting the date and time {MENU} {<}{>}{+}{-} Press {MENU}.
  • Page 25: Setting Your Logo

    Setting your logo The logo can be your company, division or name. {MENU} {FLASH} {<}{>}{+}{-} {MUTE} (Hyphen) (Insert) Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] Press {<} or {>} until the following is displayed. YOUR LOGO Press {SET}. LOGO= Enter your logo, up to 30 characters, using the dial keypad.
  • Page 26 Initial Programming To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Characters To change capital or lower-case letter. Hyphen button (To insert a hyphen.) {FLASH} Insert button (To insert one character or one space.) {MUTE} {STOP} Delete button (To delete a character.)
  • Page 27 Setting your fax number {MENU} {<}{>}{+}{-} {FLASH} (Hyphen) Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] Press {<} or {>} until the following is displayed. YOUR FAX NO. Press {SET}. NO.= Enter your fax number, up to 20 digits, using the dial keypad.
  • Page 28: Storing Names And Telephone Numbers Into One-Touch Dial

    Automatic Dialing Storing names and telephone numbers into Telephone one-touch dial For rapid access to frequently dialed numbers, the unit provides 10 entries for one-touch dial. L Station 1 can be used alternatively as broadcast key (page 42). {LOWER} Station keys {<}{>} {FLASH} (Hyphen)
  • Page 29: Storing Names And Telephone Numbers Into Navigator Directory

    Storing names and telephone numbers into navigator directory For rapid access to frequently dialed numbers, the unit provides the navigator directory (100 entries). {MENU} {FLASH} {<}{>} (Hyphen) Press {MENU} repeatedly until the following is displayed. DIRECTORY SET PRESS STATION OR DIRECTORY SET PRESS NAVI.
  • Page 30: Editing A Stored Entry

    Automatic Dialing Editing a stored entry {MENU} {>}{+}{-} Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY Press {+} or {-} until the desired entry is displayed. Example: MARY 0123456 MARY EDIT:PRESS MENU Press {MENU}. Example: NAME=MARY EDIT=@ DELETE=#...
  • Page 31: Erasing A Stored Entry

    Erasing a stored entry {MENU} {ERASE} {>}{+}{-} Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY Press {+} or {-} until the desired entry is displayed. Example: PETER 9876543 PETER EDIT:PRESS MENU Press {MENU}. Example: NAME=PETER EDIT=@ DELETE=# Press {#}.
  • Page 32: Making A Phone Call Using One-Touch Dial And Navigator Directory

    Automatic Dialing Making a phone call using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 28, 29). Using one-touch dial Station keys {DIGITAL SP-PHONE} {>}{+}{-} {STOP} Press {DIGITAL SP-PHONE} or lift the handset.
  • Page 33: Telephone Conversation

    Telephone conversation Recording You can record a telephone conversation. This conversation can be played back later, either directly or remotely. {RECORD} {STOP} During a telephone conversation, press {RECORD}. 2WAY RECORDING To stop recording, press {STOP} or replace the handset. Note: L There may be legal restrictions in your state on recording two-way telephone conversations.
  • Page 34: Caller Id Service From Your Phone Company

    Caller ID Caller ID service from your phone company Caller ID This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Change the following ring setting to 2 or more rings beforehand. –...
  • Page 35: Viewing And Calling Back Using Caller Information

    Viewing and calling back using caller information You can easily view caller information and call back. Important: L Calling back will not be possible in the following cases: – The telephone number includes data other than numbers (i.e. * or #). –...
  • Page 36: Erasing Caller Information

    Caller ID Erasing caller information Erasing all caller information {MENU} Press {MENU} repeatedly until the following is displayed. CALLER SET UP Press {SET}. CALL LIST ERASE Press {SET}. ALL ERASE OK? YES:SET/NO:STOP L To cancel erasing, press {STOP}, then {MENU}. Press {SET}.
  • Page 37: Storing Caller Information Into One-Touch Dial And Navigator Directory

    Storing caller information into one-touch dial and navigator directory Important: L This feature is not available in the following cases: – The telephone number includes data other than numbers (i.e. * or #). – The caller information does not include a telephone number. {LOWER} Station keys {MENU}...
  • Page 38: Sending A Fax Manually

    Sending Faxes Sending a fax manually Document guides {+}{-} {DIGITAL SP-PHONE} {REDIAL/PAUSE} {STOP} {SET} Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
  • Page 39 To send more than 10 pages at a time Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) before the last page feeds into the unit. Convenient way to send a fax You can dial the fax number first before inserting the document.
  • Page 40: Documents You Can Send

    Sending Faxes Documents you can send Minimum size Maximum size 128 mm (5") 216 mm ") Note: L Remove clips, staples or other similar fasteners. L Do not send the following types of documents: (Use copies for fax transmission.) – Chemically treated paper such as carbon or carbonless duplicating paper –...
  • Page 41: Sending A Fax Using One-Touch Dial And Navigator Directory

    Sending a fax using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 28, 29). Document guides Station keys {<}{>}{+}{-} {STOP} {SET} Adjust the width of the document guides to the size of the document.
  • Page 42: Broadcast Transmission

    Sending Faxes Broadcast transmission This feature is useful for sending the same document to more than one party (up to 20 entries). First program the entries, then see page 45 for transmission. L The broadcast function utilizes station 1. The one-touch dial function will be canceled. L The broadcast key can accept one-touch dial and navigator entries.
  • Page 43 Adding a new entry into the broadcast memory {MENU} {>}{+}{-} Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY Press {+} or {-} until the following is displayed. <BROADCAST> EDIT:PRESS MENU Press {MENU}. BROADCAST ADD=@ DELETE=# Press {*}.
  • Page 44 Sending Faxes Erasing a stored entry in the broadcast memory {MENU} {>}{+}{-} Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY Press {+} or {-} until the following is displayed. <BROADCAST> EDIT:PRESS MENU Press {MENU}. BROADCAST ADD=@ DELETE=# Press {#}.
  • Page 45 Sending the same document to pre-programmed parties {BROADCAST} {<}{>}{+}{-} {STOP} {SET} Insert the document FACE DOWN. L If necessary, press {+} or {-} repeatedly to select the desired resolution (page 38). Press {BROADCAST}. L You can also use the navigator key. Press {<} or {>}, then press {+} or {-} until the following is displayed, and press {SET}.
  • Page 46: Receiving A Fax Manually

    Receiving Faxes Activating TEL mode {AUTO ANSWER} {STOP} {DIGITAL SP-PHONE} {FAX/START} Set the fax machine to TEL mode by pressing {AUTO ANSWER} until the following is displayed. TEL MODE How to receive calls When the unit rings, press {DIGITAL SP- PHONE} or lift the handset to answer the call.
  • Page 47: Receiving A Fax Automatically

    Receiving a fax automatically Activating FAX ONLY mode {+}{-} {AUTO ANSWER} {SET} Set feature #77 to “FAX ONLY” (page 74). Press {AUTO ANSWER} until the following is displayed. FAX ONLY MODE 3 RINGS L The display will show the number of rings before the unit answers a call in FAX ONLY mode.
  • Page 48 Receiving Faxes Activating TAD/FAX mode {+}{-} {AUTO ANSWER} {SET} Set feature #77 to “TAD/FAX” (page 74). Press {AUTO ANSWER} until the following is displayed. TAD/FAX MODE 2 RINGS L The unit will play the pre-recorded greeting message. L The display will show the number of rings before the unit answers a call in TAD/FAX mode.
  • Page 49: Using Two Or More Phone Numbers In A Single Telephone Line

    This unit distinguishes the different ring patterns. If the ring pattern is one which assigned for a fax, the fax machine will automatically start fax reception. This service is convenient if you wish to have a different number for fax in a single telephone line.
  • Page 50: Programming The Ring Pattern Assigned For Fax

    Distinctive Ring If you use three or more phone numbers You may wish to use three or more phone numbers for a single telephone line to distinguish which number the call was addressed to. A different ring pattern must be assigned for each number.
  • Page 51: Making A Copy

    Making a copy Copy Document guides {>}{+}{-} {STOP} {COPY} {START} Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
  • Page 52 Copying Convenient way of copying To enlarge a document 1. Press {>} after step 4 on page 51. ZOOM 100% 2. Press {+} to select “150%” or “200%”, then press {START}. L The unit will only enlarge the center of the upper part of the document.
  • Page 53 To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. 1. After step 4 on page 51, press {>} 2 times. COLLATE OFF[+ -] <RESOLUTION>) 2. Press {+} or {-} repeatedly until the following is displayed.
  • Page 54: Recording Your Own Greeting Message

    Greeting Recording your own greeting message Answering Device You can record your own greeting message for TAD/FAX mode. The recording time will be limited to 16 seconds. We recommend you record your message within 12 seconds to make it easier to receive faxes. Suggested message for TAD/FAX greeting: “This is (your name, business and/or telephone number).
  • Page 55: Erasing Your Own Recorded Greeting Message

    Erasing your own recorded greeting message {ERASE} {STOP} Set feature #77 to “TAD/FAX” (page 74) beforehand. Press {ERASE} 2 times. L The display will show the following. TAD GREETING Press {SET}. ERASE GREETING? YES:SET/NO:STOP L To cancel erasing, press {STOP}. Press {SET}.
  • Page 56: Leaving A Message For Others Or Yourself

    Memo Message Leaving a message for others or yourself Memo Message To leave a private message for yourself or someone else, you can record a voice memo. This memo can be played back later, either directly or remotely. {RECORD} {STOP} Microphone Press {RECORD}.
  • Page 57: Listening To Recorded Messages

    Listening to recorded messages Incoming Messages When the unit has recorded new voice messages: – The PLAY MESSAGES indicator will flash. – The display will show the total number of recorded messages. Example: – Slow beeps will sound if the message alert feature is activated (feature #42 on page 72). FLASH/LIGHT PLAY MESSAGES {SLOW}...
  • Page 58 Incoming Messages To erase a specific message Press {ERASE} while listening to the message you want to erase. To erase all the messages Check that you have listened to all of the recorded messages. 1. Press {ERASE}. ALL MESSAGES 2. Press {SET}. ERASE MESSAGES? YES:SET/NO:STOP 3.
  • Page 59: Operating From A Remote Location

    Operating from a remote location Remote Operation You can call your unit from a remote location and access the answering device. Important: L Program the remote operation ID beforehand (feature #11 on page 70). L Set the unit to TAD/FAX mode before going out (page 48). L Use a touch tone telephone for remote operations.
  • Page 60 Remote Operation Listening to recorded messages Call your unit. Press the remote operation ID during the TAD/FAX greeting message. Start remote operations. When there are new recorded message The voice guide will tell you the number of new messages and they will be played automatically.
  • Page 61: Other Remote Operations

    Other remote operations Erasing a specific message Press {*}{4} while listening to the message you want to erase. Voice guide example: “The message has been erased.” L A long beep will sound. The unit will then play back the next message. Erasing all the messages Press {*}{5} to erase all the messages.
  • Page 62: How Callers Can Leave You Private Messages

    Voice Mailbox How callers can leave you private messages Voice Mailbox This unit has two mailbox memories. Your caller can leave a private message in a specific mailbox. Only the person who knows the password can retrieve a message from a mailbox. This feature is useful when you share this unit with other people.
  • Page 63: Recording Your Own Mailbox Greeting Messages

    Recording your own mailbox greeting messages The recording time is limited to 16 seconds for each mailbox. Suggested message:“This is (personal name). Please leave your name and message after the beep.” {MENU} {+}{-} Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] Start recording.
  • Page 64: Listening To Recorded Messages

    Voice Mailbox Listening to recorded messages {ERASE} {RECORD} {>}{+}{-} {STOP} {PLAY MESSAGES} Press {>} 2 times. MAILBOX Press {+} or {-} until the desired mailbox number is displayed. Example: NEW MESSAGES MAILBOX2 [±] 02 PRESS REC/ERASE/PLAY Press {PLAY MESSAGES}. If you have programmed your own mailbox password, enter it.
  • Page 65: Listening To Recorded Messages From A Remote Location

    Listening to recorded messages from a remote location Call your unit from a remote touch tone telephone. Press {*} and the desired mailbox number ({1} or {2}) during TAD/FAX greeting playback. L If you have recorded your own mailbox greeting message, it will be played. Enter the mailbox password (default setting “555”).
  • Page 66: Transferring Recorded Messages To Another Telephone

    Option Transferring recorded messages to another Option telephone This feature allows your unit to call a designated telephone number each time an incoming voice message is recorded. You can retrieve the transferred message during the same call using the remote operation.
  • Page 67 To check the transfer greeting message 1. Press {MENU}, {#}{6}{1}. 2. Press {+} or {-} to select “CHECK”. 3. Press {SET}. L The unit will play the message. 4. Press {MENU}. To erase your own transfer greeting message 1. Press {MENU}, {#}{6}{1}. 2.
  • Page 68: Programming

    Features Summary Programming Programmable Features The unit provides various programming features. Programming method for basic features {MENU} {<}{>}{+}{-} Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] Select the feature you wish to program. Press {<} or {>} until the desired feature is displayed.
  • Page 69 Programming method for advanced features {MENU} {<}{>}{+}{-} Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] Press {<} or {>} until the following is displayed: ADVANCED MODE Press {SET}. Select the feature you wish to program. Press {<} or {>} until the desired feature is displayed.
  • Page 70: Basic Features

    Features Summary Basic features Code #01: Setting the date and time SET DATE & TIME PRESS SET See page 24 for details. Code #02: Setting your logo YOUR LOGO PRESS SET See page 25 for details. Code #03: Setting your fax number YOUR FAX NO.
  • Page 71: Advanced Features

    Advanced features Code #22: Setting the journal report to print automatically AUTO JOURNAL MODE=ON [±] ON (default): The unit will print the journal report automatically after every 30 new fax communications (page 39). OFF: The unit will not print the journal report, but keep records of the last 30 fax communications.
  • Page 72 Features Summary Code #36: Receiving oversized documents RCV REDUCTION MODE=92% [±] If the size of the document sent by the other party is as large as, or larger than the recording paper, the unit can reduce the document and print it. Select the desired reduction rate. Setting Recording paper size...
  • Page 73 Code #47: Setting the fax voice guidance FAX GUIDANCE MODE=ON [±] If you wish to hear voice guidance, activate this feature. ON (default): You will hear voice guidance. OFF: Deactivates this feature. ERROR: To hear the voice guidance only when fax transmission/reception fails.
  • Page 74 Features Summary Code #76: Setting the connecting tone CONNECTING TONE MODE=ON [±] If you often have trouble when sending a fax, this feature allows you to hear connecting tones; fax tone, ring back tone and busy tone. You can confirm the status of the other party’s machine. L If the ring back tone continues, the other party’s machine may not be a facsimile or may have run out of paper.
  • Page 75: Reports

    Reinsert the document and try again. OTHER FAX NOT RESPONDING L The other party’s fax machine is busy or has run out of recording paper. Try again. L The document was not fed properly. Reinsert the document and try again.
  • Page 76: Display

    L The film is empty. Replace the film with a new one (page 81). L The ink film is slack. Tighten it (page 82) and install again. L The fax machine is positioned near appliances such as TVs or speakers which generate an intense magnetic field. FILM NEAR EMPTY L The remaining film is low.
  • Page 77 NO FAX REPLY L The other party’s fax machine is busy or has run out of recording paper. Try again. OPEN CABINET CHECK FILM SLACK OPEN CABINET CHECK FILM TYPE L The ink film is empty. Replace the ink film with a new one (page 81).
  • Page 78: When A Function Does Not Work, Check Here

    Fax – sending I cannot send documents. L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party’s machine is not a fax machine. Check with the other party.
  • Page 79: Frequently Asked Questions

    (page 87). The printing quality is poor. Note: Please do not reuse the ink film! For best results, use genuine Panasonic replacement film. Refer to page 7 for further details. L The other party sent a faint document. Ask them to send a clearer copy of the document.
  • Page 80: Receiving Mode

    L The thermal head is dirty. Clean it (page 88). The printing quality is poor. Note: Please do not reuse the ink film! For best results, use genuine Panasonic replacement film. Refer to page 7 for further details. Original Copy L Some paper has instructions recommending which side to print on.
  • Page 81: Ink Film

    Ink film Replacement Replacement film Model No. KX-FA93: prints about 225 letter-sized pages. See page 7 for accessory information. Open the front cover by pulling up the center part. Center part Front cover Push the back cover open button (green) on the right side of the unit.
  • Page 82 Replacement Turn the gear of blue core in the direction of the arrow. Gear of blue core Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct Blue core 1 turn Tight Incorrect The ink film is not wrapped...
  • Page 83: Recording Paper Jam

    Recording paper jam Jams When the recording paper has jammed in the unit The display will show the following. PAPER JAMMED Open the front cover by pulling up the center part. Center part Front cover Push the back cover open button (green) on the right side of the unit.
  • Page 84 Jams Turn the gear of blue core in the direction of the arrow. Gear of blue core Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct Blue core 1 turn Tight Incorrect The ink film is not wrapped...
  • Page 85 Jams When the recording paper was not fed into the unit properly The display will show the following. CHECK PAPER Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting paper. Press {SET} to clear the message. Tension plate {SET} For Fax Advantage assistance, call 1-800-435-7329.
  • Page 86: Document Jams - Sending

    Jams Document jams – sending Open the front cover by pulling up the center part. Remove the jammed document carefully. Center part Front cover Jammed document Close the front cover securely. Front cover For Fax Advantage assistance, call 1-800-435-7329. Note: L Do not pull out the jammed paper forcibly before opening the front cover.
  • Page 87: Document Feeder

    Document feeder Cleaning If misfeeding occurs frequently or if smudges, black lines or white lines appear on a transmitted document or on the original of a copied document, clean the document feeder. Disconnect the power cord and the telephone line cord. Power cord Open the front cover by pulling up the center part.
  • Page 88: Thermal Head

    Cleaning Thermal head If smudges or black/white lines appear on a copied or received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust. Disconnect the power cord and the telephone line cord. Power cord Open the front cover by pulling up the center part.
  • Page 89 Replace the ink film. Turn the gear of blue core in the direction of the arrow. Gear of blue core Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct Blue core 1 turn Tight Incorrect...
  • Page 90: Reference Lists And Reports

    Printed Reports Reference lists and reports General Information You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (page 70 to page 74). Telephone number list: provides you with names and telephone numbers which are stored in one-touch dial and navigator directory.
  • Page 91: Openlcr Service For The Caller Iq Feature

    openLCR service for the Caller IQ feature Caller IQ Feature This unit is compatible with service provided by openLCR. L If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). L NEITHER KYUSHU MATSUSHITA ELECTRIC CO., LTD. (KME) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC.
  • Page 92 TO ENABLE LCR PRESS SET Press {SET}. DOWNLOAD IN PROCESS. L The fax machine will automatically receive the rate table on this page. For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527) Updating the rate table (downloading the rate table) If you register through openLCR web site or move to another area, you have to download the rate table manually.
  • Page 93 Automatic download The fax machine will automatically download the latest rate table when: – the rate table in the fax machine reaches expiry date; usually between 60-90 days after last update, – the fax machine is being polled by openLCR service center, or –...
  • Page 94: Technical Data About This Product

    Specifications Technical data about this product Specifications Applicable lines: Public Switched Telephone Network Document size: Max. 216 mm (8 Effective scanning width: 208 mm (8 Effective printing width: 208 mm (8 Transmission time Approx. 9 s/page (Original mode) Scanning density: Horizontal: 8 pels/mm (203 pels/inch) Vertical: 3.85 lines/mm (98 lines/inch) –...
  • Page 95 Paper specifications Recording paper size: Note for recording paper: L Do not use the following types of paper: – Paper with a cotton and/or fibre content that is over 20%, such as letterhead paper or paper used for resumes – Extremely smooth or shiny paper, or paper that is highly textured –...
  • Page 96: Fcc And Other Information

    FCC and Other Information FCC and Other Information FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.
  • Page 97 particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —...
  • Page 98: Limited Warranty

    The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from accidents, misuse, abuse, neglect, mishandling,...
  • Page 99 • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales office. These locations do not repair consumer products.
  • Page 100: Customer Services Directory

    You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site. Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infanter a, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 í...
  • Page 101: Program Index

    Program Index Index Basic features #01 Date and time...24 #02 Your logo ...25 #03 Your fax number ...27 #04 Sending report ...39, 70 #06 TAD ring setting...48, 70 #06 FAX ring setting...70 #10 Recording time for an incoming message ...70 #11 Remote operation ID ...70 #13 Dialing mode ...70 #17 Ringer pattern ...23, 70...
  • Page 102: Index

    Index Index A Accessories...6 Document tray ...13 Paper tray ...12 Advanced features ...71 Alert Memory reception (Feature #44)...72 Message (Feature #42) ...72 Recording time (Feature #43) ...72 Auto answer setting (Feature #77) ...74 B Basic features ...70 Broadcast transmission...42 Buttons/Keys AUTO ANSWER ...46, 47, 48 BROADCAST ...42, 45 CALLER ID...35...
  • Page 103 O One-touch dial Making a phone call ...32 Sending faxes...41 Storing ...28 openLCR service ...91 Overseas mode (Feature #23) ...71 P Pager call (Feature #70) ...73 Power failure ...80 Q Quick scan (Feature #34)...39, 51, 71 R Receiving alert (Feature #44) ...72 Receiving reduction (Feature #36)...72 Recording Greeting message ...54, 63, 66...
  • Page 104 Free replacement The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new...

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