A Vertical Line Appears On The Printout; Toner Smudges; Areas Are Missing In The Printed Image; Completely Blank Pages Are Output - Epson AcuLaser M2300D series User Manual

Reliable mono desktop printer
Table of Contents

Advertisement

A vertical line appears on the printout

Cause
Either the metal roller or photoconductor wire inside the
printer is dirty.

Toner smudges

Cause
Your paper may be moist or damp.
You may not be using the correct type of paper for your
printer.
The paper path inside the printer may be dusty.

Areas are missing in the printed image

Cause
Your paper may be moist or damp.
You may not be using the correct type of paper for your
printer.

Completely blank pages are output

Cause
The printer may have loaded more than one sheet at a
time.
The problem may be with your application or interface
cable.
Epson AcuLaser M2300/M2310/M2400/M2410 Series
What to do
Clean the metal roller and photoconductor wire inside the printer.
For details, see "Cleaning inside the printer" on page 73.
What to do
Do not store your paper in a humid or damp environment.
Smooth, high-quality copier paper is recommended for best
results. See "Available paper types" on page 151 for information
on choosing paper.
Clean internal printer components by printing three pages with
only one character per page.
What to do
This printer is sensitive to moisture absorbed by the paper. The
higher the moisture content in the paper, the lighter the printout.
Do not store paper in a humid or damp environment.
If the surface of your paper is too rough, printed characters may
appear distorted or broken. Smooth, high-quality copier paper is
recommended for best results. See "Available paper types" on
page 151 for information on choosing paper.
What to do
Remove the paper stack and fan it. Tap it on a flat surface to even
the edges, then reload the paper.
Print out a status sheet. See "Printing a Status Sheet" on page 93. If
a blank page is ejected, the problem may be with the printer. Turn
off the printer and contact your dealer.
User's Guide
Troubleshooting
98

Hide quick links:

Advertisement

Table of Contents
loading

Table of Contents