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Samsung LTE eNB
Alarm Manual
for PKG 5.0.0
Provides a detailed reference and resolution guide for alarms that can be raised on
the Samsung LTE eNB. This includes the DU and radio units.
Document Version 1.0
August 2015
Document Number: 2600-00I33NGAB

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Summary of Contents for Samsung LTE eNB

  • Page 1 Samsung LTE eNB Alarm Manual for PKG 5.0.0 Provides a detailed reference and resolution guide for alarms that can be raised on the Samsung LTE eNB. This includes the DU and radio units. Document Version 1.0 August 2015 Document Number: 2600-00I33NGAB...
  • Page 2 SAMSUNG Electronics Co., Ltd., its subsidiaries or employees for any direct or indirect loss or damage caused by omissions from or inaccuracies in this document. SAMSUNG Electronics Co., Ltd. reserves the right to change details in this publication without notice. SNMTC-v3-0312 This manual should be read and used as a guideline for properly installing and/or operating the product.
  • Page 3: Table Of Contents

    A2116379R ECP OPTIC TRANSCEIVER TX FAULT ................88 A2116381R ECP COMMUNICATION FAIL ..................92 A2116607R ECP SFN FAIL ....................... 96 A2149216R RRH TEMPERATURE HIGH ..................100 Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 © Samsung Proprietary and Confidential...
  • Page 4 A2148392R RU VSWR FAIL ......................267 A2148408R RU DIGITAL INPUT LOW .................... 271 A2148396R RU RX PATH FAIL ....................... 274 A2180350R GPSR ANTENNA FAIL ....................277 Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 © Samsung Proprietary and Confidential...
  • Page 5 A2199600R SYS MME COMMUNICATION FAIL ................330 A2199602R SYS SLEEPING CELL DETECTION ................333 A2199605R SYS IND MME COMMUNICATION FAIL ..............336 A2199629R SYS MCE COMMUNICATION FAIL ................339 Appendix Acronyms Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 © Samsung Proprietary and Confidential...
  • Page 6 List of Tables Table 1. eNB Unit Types ..........................2 Table 2. Microcell Unit Types......................... 2 Table 3. Alarm Categories ..........................3 Table 4. Alarm Severities ..........................3 Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 © Samsung Proprietary and Confidential...
  • Page 7: Preface

    Preface Provides a detailed reference and resolution guide for alarms that can be raised on the Samsung LTE eNB. This includes the DU and radio units. About this document Relevance This manual applies to the following products/software. Name Type PKG 5.0.0...
  • Page 8: Revision History

    The following table lists all versions of this document. Document Number Product/Software Document Publication Remarks Version Version Date 2600-00I33NGAB PKG 5.0.0 31 Aug 2015 First version Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 viii © Samsung Proprietary and Confidential...
  • Page 9: Personal And Product Safety

    Each power feed to the unit requires a separate fused feed from the provided power supply. The cable between the power distribution point and the installed equipment must have a minimum cross-sectional area of 2.5 mm Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 © Samsung Proprietary and Confidential...
  • Page 10 All tools must be discharged to ground before use.  The anti-static wrist strap and cord must be checked at regular intervals for their suitability for use. Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 © Samsung Proprietary and Confidential...
  • Page 11 Devices that are not marked according to the relevant national safety standards may produce hazardous conditions on the network. Product Disposal To reduce the environmental impact of products, Samsung has joined WEEE compliance activities. The WEEE symbol on the product indicates that the product is covered by the European Directive 2002/96/CE for the disposal of Waste Electrical and Electronic Equipment (WEEE).
  • Page 12 Do not attempt to remove the battery or dispose it in a fire. Do not disassemble, crush, or puncture the battery. End of life recycling materials information is available from Samsung. Chemical Warning This product contains chemicals known to the State of California to cause cancer and reproductive toxicity.
  • Page 13: Equipment Markings

    If you intend to discard the product, the waste collection site will take the appropriate measures for the recycling and treatment of the product, including the battery. This product is RoHS compliant. Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 xiii © Samsung Proprietary and Confidential...
  • Page 14: Chapter 1 Introducing Alarms

    Alarms are events indicating problems or conditions that are worth highlighting. An alarm can be raised by hardware or by software processes. An alarm is raised if, Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 © Samsung Proprietary and Confidential...
  • Page 15: Alarm Codes

    Unit Type Description Universal Main Processor ENB Channel Processor Remote Radio Head GPSR GPS Clock eNB System Table 2. Microcell Unit Types Code Unit Type Description Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 © Samsung Proprietary and Confidential...
  • Page 16: Alarm Categories

    CRITICAL Indicates errors that seriously hinder normal system operation or greatly affect the system services. Immediate action is required. Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 © Samsung Proprietary and Confidential...
  • Page 17: Auto Alarm Suppression

    Right click on the NE, and then select Alarm Inhibit/Allow from the pop-up menu. The list of inhibited alarms displays for the corresponding NE. For information on inhibiting an alarm, refer to Samsung LSM 5.0 User Manual. Monitoring Alarms You can monitor the alarm by the following methods: ...
  • Page 18: Dealing With An Alarm

    Use the information to try to resolve the underlying problem and thus clear the alarm. If you are still unable to clear an alarm, report the problem to your local Samsung Electronics support desk (hereafter referred to as Samsung). Log Collection Method If any of the alarms remain active in LSM despite of taking all corrective actions, you must collect the system log to analyze them thoroughly.
  • Page 19: Chapter 2 Alarm Reference

    LSM. Impact If an alarm is generated continuously in a specific software block, the service will be unavailable. Remedy To analyze and resolve the alarm: Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 © Samsung Proprietary and Confidential...
  • Page 20 Activate the block that has raised the alarm: Re-activate the disabled block by running the INIT-SW:UMP, <block_name> command. Check whether the PROCESS_DOWN alarm has been raised for the applicable block. Samsung LTE eNB Alarm Manual for PKG 5.0.0 v1.0 © Samsung Proprietary and Confidential...

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