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Table of Contents
Troubleshooting
Summary of Contents for Ultimaker S7
- Page 1 UltiMaker S7 and UltiMaker S7 Pro Bundle Installation and user manual...
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Page 2: Table Of Contents
Unboxing What’s in the box Hardware installation Welcome setup Firmware update Software 4. Operation Touchscreen Materials Preparing a print with UltiMaker Cura Printing Remove the print Remove support material 4.7 Change the printer configuration Calibrations 5. Maintenance 5.1 Update the firmware 5.2 Material handling and storage Maintenance schedule Flexible build plate maintenance instructions 6. - Page 3 Product information The UltiMaker S7 can be used as a standalone unit, or in combination with the Material Station. As a standalone printer, install up to two materials using the spool holder at the back. In combination with the Material Station, pre-load up to six material spools and benefit from additional features, including automatic spool switching.
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Page 4: Safety And Compliance
1. Safety and compliance... -
Page 5: Safety Messages
1.1 Safety messages The information provided below is applicable to the UltiMaker S7 and the UltiMaker S7 in combination with the Material Station (“UltiMaker products”). This guide contains warnings and safety notices. Provides additional information that is helpful to do a task or to avoid problems. -
Page 6: Hazards
Risk of burns Hot surface hazard. There is a potential risk of burns: the print heads of the UltiMaker 3D printers can reach temperatures above 200 °C, while the heated bed can reach temperatures above 100 °C. Do not touch either of these parts with your bare hands. -
Page 7: Regulatory Information
Safe use information for UltiMaker materials. UltiMaker materials can be printed safely without any additional filtering using the recommended temperatures and settings in a well-ventilated area (minimum refresh rate or AER of 1.8 for a room size of 30.6 m3). When multiple UltiMaker 3D printers are operated in a contained environment, concentrations of UFPs and/or VOCs will increase. Depending on the specific situation, please consider other safety measures, such as a separate filter, cabinet, and/or dedicated ventilation system. Safe use information for third-party materials. Make sure to check with your material supplier whether additional risks and safety measures apply. -
Page 8: Introduction
2. Introduction... -
Page 9: Main Components
12. Feeder 1 Z-stage 13. Spoolholder with filament guide* Flexible build plate 14. Power socket and switch Touchscreen 15. Ethernet port USB port 16. NFC port 17. UMB OUT port * Not required in combination with the Material Station UltiMaker S7 Installation and user manual... -
Page 10: Specifications
Our free print preparation software. Learn more. UltiMaker Digital Factory Our online printer and print job management solution. Learn more. Software plans UltiMaker Essentials, Professional, and Excellence help scale 3D printing innovation across organizations. Learn more. Supported OS Windows, MacOS, Linux Warranty... -
Page 11: Installation
3. Installation... -
Page 12: Unboxing
If the printer needs to be transported without the outer box, be aware of the weight and dimensions of the printer. Use proper transport means to do so this safely. If the UltiMaker S7 is going to be installed in combination with the Material Station, place the Material Station first. Place the UltiMaker S7 on top of the Material Station and ensure the two products are correctly aligned. -
Page 13: What's In The Box
3.2 What’s in the box The UltiMaker S7 is supplied with several hardware accessories. Check if all these items are included before continuing: Accessories Consumables Flexible build plate 10. Tough PLA (750 g) Spool holder with material guide 11. PVA (750 g) Power cable 12. - Page 14 Connect the cable to the NFC socket at the back of the printer. The spool holder is not used if the UltiMaker S7 is installed in combination with the Material Station. Instead, place the spool holder cap from the Material Station accessories in the hole in the back panel.
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Page 15: Welcome Setup
UltiMaker S7. If you do not have a Material Station, skip this section. Insert a tube coupling collet in the bottom of each feeder of the UltiMaker S7. Insert the left Bowden tube of the Material Station into the left feeder, and the right Bowden tube into the right feeder Secure the Bowden tubes with clamp clips. - Page 16 Each UltiMaker S7 comes with two print cores AA 0.4 (one is already installed in print head slot 1) and one print core BB 0.4. This means that it is possible to print with two build materials or with a build and support material.
- Page 17 Bowden tube. You can straighten the end of the material a bit so it can enter the feeder more easily. Wait for the UltiMaker S7 to heat up print core 2 and load the material into the print head. Confirm when the new material extrudes consistently from print core 2.
- Page 18 Network installation The UltiMaker S7 can connect to a local area network, using either Wi-Fi or Ethernet. To connect to a network, select Network setup from the welcome setup list. If you want to set up a wireless network connection, select Wi-Fi setup. If you want to use Ethernet, or don’t want to set up network connectivity, select Skip.
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Page 19: Firmware Update
UltiMaker Platform. In the Digital Factory, select Add printer. On the UltiMaker S7, navigate to the Preferences → Network menu and select Digital Factory. Enter the 6-digit code from the UltiMaker S7 display to establish a connection. -
Page 20: Operation
4. Operation... -
Page 21: Touchscreen
Material compatibility The UltiMaker S7 comes with two AA print cores and one BB print core. The AA print cores can be used for printing build materials and Breakaway support material. The BB print core can be used for water-soluble support material (PVA). -
Page 22: Preparing A Print With Ultimaker Cura
Material Station. 4.3 Preparing a print with UltiMaker Cura Interface When the UltiMaker S7 is set up in UltiMaker Cura, the main interface becomes visible. Here is an overview of the user interface (UI): Open file Marketplace 11. -
Page 23: Printing
4.4 Printing When a print job is selected, either remotely or via USB, the UltiMaker S7 will automatically prepare for printing. This can take several minutes and includes the following processes: • Preheating. The print cores and build plate will heat up according to the material settings. -
Page 24: Remove The Print
Once your 3D print is finished, it must be removed from the build plate. The UltiMaker S7 has a convenient flexible build plate, which makes removing prints quick and simple. Wait for the build plate to cool down. The display of the UltiMaker S7 will indicate when it is safe to remove the build plate. Never remove the build plate when it is still hot to prevent burning your hands. The build plate can reach temperatures of over 100 ºC. -
Page 25: Change The Printer Configuration
5.2. Standalone printer The UltiMaker S7 has an assisted process for changing materials. You can also choose to only load or unload a material. Make sure compatible print cores are installed before you insert materials. In the Configuration menu, select the material you want to use, and select Change. - Page 26 Change print core Print cores can be easily changed on the UltiMaker S7 by using the procedure from the menu. You can also choose to only load or unload a print core: In the Configuration menu, select the print core you want to change and select Change.
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Page 27: Calibrations
The horizontal distance between the nozzles of the two print cores in the X and Y direction needs to be configured. A correct XY calibration will ensure that the two colors or materials align well. The print cores that are supplied with the UltiMaker S7 are already calibrated. For any new combination of print cores, an XY offset calibration must be performed. The printer will then store this calibration value internally. To perform the calibration, you will need the XY calibration sheet as a reference, which is included in the accessory box. - Page 28 Wait for the print head to go to the home position and test the lift switch. Carefully observe. Did the lift switch lower and raise the print core? If so, press Yes to complete the calibration. If not, select No to perform the calibration again. UltiMaker S7 Installation and user manual...
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Page 29: Maintenance
5. Maintenance... -
Page 30: Update The Firmware
Update using a USB stick If your UltiMaker S7 is not connected to a network, you can update to the latest firmware via USB. The firmware files are found on the UltiMaker website: Go to ultimaker.com/firmware, and select your printer. Download the firmware file and store it in the root directory of a USB stick. Insert the USB stick into the USB port of the printer In the Preferences menu, go to Maintenance → Update firmware and select the new firmware in the update menu. -
Page 31: Maintenance Schedule
5.3 Maintenance schedule To keep your UltiMaker S7 in optimal condition, we recommend the following maintenance schedule, based on 1,500 printing hours per year. If the usage frequency is higher, we recommend performing more frequent maintenance on your printer to ensure optimal printing results. -
Page 32: Flexible Build Plate Maintenance Instructions
IPA supplier to learn more about the risks and safety precautions. Do not use other cleaning agents, such as acetone, petrol, or thinner for cleaning. This will permanently damage the surface of the flexible build plate. D o not clean the flexible build plate with water. Thoroughly dry the plate with a (microfiber) cloth if it has come into contact with water. D o not use scouring pads or other tools that may scratch the surface of the flexible build plate. For more information about the flexible build plate, including handling and maintenance, go to ultimaker.com/flexplate. UltiMaker S7 Installation and user manual... -
Page 33: Troubleshooting
6. Troubleshooting... -
Page 34: Ultimaker Support
6.2 Error messages When the UltiMaker S7 detects that something is wrong, or when it reads values outside of the allowed range, an error will occur. The display will give a short description of the detected issue along with its unique error code. -
Page 35: Print Quality Issues
If you are struggling with the print quality, always revert to one of the default UltiMaker Cura profiles first. Find more information about all UltiMaker Cura slicing settings in the Print settings section in our knowledgebase. Hardware If the hardware is causing poor print quality, this is most often due to not performing timely maintenance. -
Page 36: Warranty
7. Warranty... -
Page 37: General
7.1 General UltiMaker grants a standard warranty on the UltiMaker S7 (“Product”) in the country where the Product was purchased. From the date the Product is sold and delivered to an end-customer for the first time, as evidenced by the original customer’s purchase invoice, UltiMaker warrants the Product is free from defects in material, design, and workmanship for a period of twelve (12) months. Only the original purchaser is entitled to claim warranty and the warranty period is limited to their lifetime. -
Page 38: Notification
Any other event, act, default, or omission outside UltiMaker’s control. • Failure of the Product caused by an accident. In any event, UltiMaker is not liable for indirect or consequential damages, including but not limited to loss of use, loss of profit, or loss of revenue. Furthermore, UltiMaker’s liability is limited to the purchase value of the Product. 7.5 Applicable law and competent court This warranty is exclusively governed by Dutch law.