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Chapter
4
Refer to this section if you experience problems with the printer. This chapter provides solutions for
some of the most common problems you could encounter with the printer.
• If you do not find a description of the problem and a solution, refer to the Troubleshooting section of the
Reference
"BJC-8200 Reference Guide" on the CD-ROM.
Here is an overview of what is described in this chapter.
Cannot install the printer or scanner driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Printer prints meaningless characters and symbols . . . . . . . . . . . . . . . . . . . . . .51
Cancelling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Printing on a thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Low ink alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Printer beeps and it does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Error message appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Printing quality is unsatisfactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Adjusting color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
A printout is unclear, faded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Color is strange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Scanner Cartridge does not operate correctly . . . . . . . . . . . . . . . . . . . . . . . . . . .76
When connected via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Replacing the BJ Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Troubleshooting
Troubleshooting
49
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