Audio - Samsung QE49Q8 Series Service Manual

4-4. Audio

• >
Source Main Board/T-Con
„ AUDIO TEST
• No TV Sound
Menu > Audio > Speaker Settings set to
9
• Noisy / Distorted TV Audio
Customer Menu > Support >
9
- If Sound Test FAILS : (Missing / Noisy Audio)
Speakers (compare resistance/quality)
9
• Compare audio level out to speakers with multi meter.
Replace defective Speakers or Main Board or Ca
9
- If Sound Test OK :
Audio Source & External Cables
9
With external Audio Generator (device or App)
9
Other Inputs
9
• Optical Digital Out Errors
Red light from Optical Digital Out.
9
• If missing replace Main Board
• No HDMI Audio
Source / HDMI Cable
9
• Swap with other HDMI Inputs/Sources
• Perform EDID Write in Factory Mode (Can restore missing HDMI Audio).
Bulletins and Latest firmware on TV
9
• If not restored replace main board
• Check Audio Format PCM/Dolby based on external Receiver
• ARC Issues
HDMI Cable is input to the ARC Designated HDMI port
9
ARC (HDMI Control) is enabled on the external Receiver.
9
• Bluetooth Audio "Sound Share" Connection Issues
Sound Bar is in TV Mode
9
• To Connect, Press & Hold Play Button until Sound Bar pairing mode begins.
>
Speakers
TV Speaker
Sound Test
4. Troubleshooting
4-9