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Troubleshooting
If You Are Having Difficulty with Your Printer
This chapter explains how to resolve typical problems you may encounter when using the printer. If you have any
problems with the printer, first make sure you have performed the following tasks correctly:
•
Install the Rechargeable Li-ion Battery or connect the printer to an AC or DC power outlet.
For more information, see Related Topics: Install the Rechargeable Li-ion Battery.
For more information, see Related Topics: Connect the Printer to External Power.
•
Remove all protective packaging from the printer.
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Install and select the correct printer driver.
For more information, see Related Topics: Install Printer Drivers and Software on a Computer.
•
Connect the printer to a computer or mobile device.
For more information, see Related Topics: Connect the Printer to a Computer or Mobile Device.
•
Close the Release Cover completely.
•
Load the paper correctly.
For more information, see Related Topics: Load Paper in the Printer.
If you still have problems, see Related Information. If after reading the topics you are unable to resolve the
problem, visit the Brother support website at support.brother.com.
Related Information
•
Troubleshooting
Related Topics:
•
Install the Rechargeable Li-ion Battery
•
Connect the Printer to External Power
•
Connect the Printer to a Computer or Mobile Device
•
Install Printer Drivers and Software on a Computer
•
Load Paper in the Printer
> If You Are Having Difficulty with Your Printer
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