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Smart Safe User Manual
Motorola Bolt Smart Safe
Motorola Flex Smart Safe
Motorola XL Smart Safe
smartsafe.com/support
ITSmart Security, LLC
West Harrison, NY 10604
United States of America
http://smartsafe.com
info@smartsafe.com
+1 (800) 485-8904
Smart Safe User Manual
ITSmart Security, LLC

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Summary of Contents for Motorola Bolt Smart Safe

  • Page 1 Smart Safe User Manual Motorola Bolt Smart Safe Motorola Flex Smart Safe Motorola XL Smart Safe smartsafe.com/support ITSmart Security, LLC West Harrison, NY 10604 United States of America http://smartsafe.com info@smartsafe.com +1 (800) 485-8904 Smart Safe User Manual ITSmart Security, LLC...
  • Page 2: Please Read

    ITSmart Security, LLC Please Read Thank you for choosing Motorola Smart Safe. Please read this manual carefully and keep it safe for your future reference. Important Do NOT store any life-saving medication in your safe at any time. Hide the registration card and backup keys in a secure location to prevent unauthorized access to the safe.
  • Page 3: Table Of Contents

    ITSmart Security, LLC Table of Contents Please Read Table of Contents Meet Your Product Model MBLT: Motorola Bolt Smart Safe Model MFLX: Motorola Flex Smart Safe Model MXLA: Motorola XL Smart Safe Before You Start Model: Motorola Bolt Smart Safe...
  • Page 4 ITSmart Security, LLC FCC Statement Company Information...
  • Page 5: Meet Your Product

    ITSmart Security, LLC Meet Your Product Motorola Smart Safe offers several Smart Safe products—find your model below to read the information relevant to your Smart Safe. Model MBLT: Motorola Bolt Smart Safe Features 24/7 Security Intelligence Real-time Notifications and Alerts...
  • Page 6: Model Mflx: Motorola Flex Smart Safe

    Easy Open Door Assist Backup Key Access Tamper Detection via Motion Sensor Box Contents 1x Motorola Flex Smart Safe PART #MFLX-01 1x Battery Cover PART #MFLX-02 2x Backup Keys PART #MFLX-03 2x Wing Pads PART #MFLX-04 1x Wing Extender Knob PART #MFLX- 05...
  • Page 7 Fingerprint Scanner/Access Sturdy Metal Interior Interior LED Lights Interior USB Charging Port Box Contents 1x Motorola XL Smart Safe | #MXLA-01 1x Instructions Packet | #MXLA-02 2x Backup Keys | #MXLA-03 1x Registration Card | #MXLA-04 1x Power Adaptor | #MXLA-05...
  • Page 8: Before You Start

    4 x C Alkaline (not included) Before You Start Thank you for choosing Motorola Smart Safe. Your safe is designed to provide you with a sense of security while you store your small valuables and sensitive medications. Make sure to review the materials included with your safe carefully and retain them for future reference.
  • Page 9: Model: Motorola Bolt Smart Safe

    Off vibration, and three-axis tilting of the device IMPORTANT: To arm the Bolt Smart Safe with Tamper Detection, please follow the instructions below to toggle the feature between “On” and “Off.” Power Requirements Your safe requires 4 x AA batteries (not included)
  • Page 10: Model: Motorola Xl Smart Safe

    “On” and “Off.” Power Requirements Your safe requires 4 x AA batteries (not included) Model: Motorola XL Smart Safe Default Settings Your safe comes with several default settings you should be aware of before beginning set up.
  • Page 11: Installation

    Required Tools The Bolt Smart Safe requires the use of a standard (No. 2 or No. 3) Phillips screwdriver or driver bit. We recommend the use of a stud finder and level. A powered hand drill with a 1/4” or 3/32“...
  • Page 12: Model: Motorola Xl Smart Safe

    Follow the included Secure Installation Instructions to ensure proper installation of your safe in a suitable location between two fixed walls. Model: Motorola XL Smart Safe Your XL Smart Safe comes with two secure installation methods that allow you to ensure your safe contents’...
  • Page 13: Set Up

    Do not store the backup keys or any life-saving medication in your safe at any time. Model: Motorola Bolt Smart Safe Your Bolt Smart Safe can be up and running in minutes in Offline Mode using the included Quick Start Guide. We recommended completing the installation by turning on Tamper Detection and Connected Mode (owner only).
  • Page 14: Model: Motorola Flex Smart Safe

    Android device to use Connected Mode. A er installing the Motorola Smart Safe app, follow the on-screen app instructions to set up your Bolt Smart Safe. When using the Motorola Smart Safe app to set up your Bolt Smart Safe, you will automatically register the product and activate the warranty.
  • Page 15 ITSmart Security, LLC Connected Mode. If you have not yet installed your safe, we recommend following the included instructions to install your safe securely. Power Up Safe 1. Open the Flex Smart Safe by inserting one of the backup keys into the keyhole and turning it counter-clockwise (to the le ) until the main compartment door opens.
  • Page 16: Model: Motorola Xl Smart Safe

    If internet connectivity is lost or out of range, the Smart Safe will securely default to Offline Mode. Please download the Motorola Smart Safe app on the App Store® for iPhone® or on Google Play™ from your Android device to use Connected Mode. A er installing the Motorola Smart Safe app, follow the on-screen app instructions to complete your Flex Smart Safe set up.
  • Page 17 ITSmart Security, LLC 3. Identify all items in the box listed on the Quick Start Guide’s first page or the Meet your Product section of this manual. If any parts are missing or defective, please call Customer Support at +1 (800) 485-8904 for replacement parts. 4.
  • Page 18 If internet connectivity is lost or out of range, the Smart Safe will securely default to Offline Mode. Please download the Motorola Smart Safe app on the App Store® for iPhone® or on Google Play™ from your Android device to use Connected Mode. A er installing the Motorola Smart Safe app, follow the on-screen app instructions to complete your XL Smart Safe set up.
  • Page 19 Registering your safe serves as proof of ownership and ensures access to Smart Safe support services. Your safe came with a Registration Card containing your security registration code. You are responsible for keeping this information safe. Download the Motorola Smart Safe app or register online at smartsafe.com/support.
  • Page 20: Using Your Smart Safe

    The LED indicator on the Smart Safe front will show green when the batteries are fresh and yellow and red as they drain. You can also see the battery level percentage (%) on the Motorola Smart Safe app in your Devices section.
  • Page 21 ITSmart Security, LLC Using the USB charging port The XL Smart Safe features a USB charging port allowing you to charge your phone and other battery powered devices. The charging port provides up to 2.0 A of power when the XL Smart Safe is powered via the wall power adapter.
  • Page 22: Firmware Updates

    Firmware updates generally take 2 minutes to download and install. Do not open the door or perform any other activities with the Motorola Smart Safe until the process is complete. Once the installation is complete, you will hear the lock motor turn on.
  • Page 23 ITSmart Security, LLC install. Do not open the door or perform any other activities with the Motorola Smart Safe until the process is complete. Once the installation is complete, the safe will beep (if keypad sound is enabled), and the status light will turn green. The Wi-Fi LED will blink before turning solid blue.
  • Page 24: Connected Mode & Smartphone Access

    Initially, the Smart Safe uses your Wi-Fi network and the smartphone app to automate registration, activate the warranty, and configure the product. The Motorola Smart Safe app on your smartphone receives real-time security alerts, intelligent reminders, and maintenance alerts. A Wi-Fi connection also allows the Smart Safe to receive remote open commands from the owner, other authorized users, or customer service.
  • Page 25 ITSmart Security, LLC Motorola Smart Safe App Accounts The Motorola Smart Safe app features multi-user support for one owner and additional users. To add a user: 1. Open the Motorola Smart Safe app. 2. From the main screen, select “Users.”...
  • Page 26 ITSmart Security, LLC ● Name/Location Changes ● Early Reminders ● Device Reminders ● Reminder Alerts ● Wi-Fi Connection Events ● Wi-Fi Sleep Events ● Unlock Requests ● Settings Change Requests ● Firmware Updates ● Firmware Requests ● Firmware Update Responses ●...
  • Page 27: Troubleshooting

    Troubleshooting Access I entered the wrong code three (3) times, and now the Motorola Smart Safe keypad is locked. [Note: A locked keypad means that when any key is pressed, none of the LED lights on the keypad turn on, and the device appears to have dead batteries] For security reasons, entering a wrong passcode 3 times in a row will result in a keypad’s timed...
  • Page 28: Reset Your Safe

    “Allow Notifications” is on. -lastly- If either solution above does not work, delete the Motorola Smart Safe app on your smartphone and reinstall it directly from either the App Store® or Google Play™. When installing, if prompted, make sure to click “YES” to allow push notifications.
  • Page 29: Power

    ITSmart Security, LLC Power There is no power or nothing works. What can I do? Make sure fresh batteries are inserted correctly paying close attention to polarity as shown in the Quick Start Guide and on the inside of the battery compartment door. If there is still no power or the LED lights do not illuminate upon a keypress (other than in a keypad lockout), try inserting new batteries.
  • Page 30: Customer Service

    ITSmart Security, LLC Customer Service How can I contact customer services/support services to obtain help with my Motorola Smart Safe? Telephone: 800-485-8904 (available 7 days a week between 8:00am and 11:00pm ET) Email: support@smartsafe.com What is the expected response time to get a reply?
  • Page 31: Warranty

    The One-Year Limited Warranty will activate when the device is first registered. Owners are encouraged to use the Motorola Smart Safe app to set up their Smart Safe as this process will automatically register the unit and activate the warranty.
  • Page 32 HOME AND ONE KEY WITH YOU IF NEEDED FOR EMERGENCY ACCESS. The warranty obligations of ITSmart Security, LLC (“ITSmart”, including its designated warranty service partners and providers), an authorized licensee and warranty service provider of Motorola Mobility, LLC, are expressly limited to the terms set forth below: Who is Covered Only the original purchaser of this product is covered under this limited warranty.
  • Page 33 ITSmart Security, LLC What ITSmart Will Do ITSmart will, at its sole option, provide one of the following remedies to whatever extent it shall in its sole discretion deem necessary to satisfy a valid claim under this limited warranty: Repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore the product to its proper operating condition.
  • Page 34 ITSmart Security, LLC Other Conditions This limited warranty gives the original owner of the product specific legal rights, with such rights possibly varying from country to country or state to state. This limited warranty shall be deemed void if: (i) the label bearing the serial number of the product has been removed or defaced;...
  • Page 35 ITSmart Security, LLC FCC Statement ITSmart Security, LLC MXLA RF Exposure Statement This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.
  • Page 36 ITSmart Security, LLC Company Information ITSmart Security, LLC West Harrison, NY 10604 United States of America http://smartsafe.com info@smartsafe.com +1 (800) 485-8904...

This manual is also suitable for:

Flex smart safeXl smart safeMbltMflxMxla

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