Summary of Contents for Nectarine Health Satellite
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Page 1: Table Of Contents
Manual Manual Requirements Installation and setup LED behaviour Troubleshooting Reset wristband The Wristband The Hub (and Satellite) Support Document version: 1.0 1 ... -
Page 2: Requirements
Requirements Electrical outlets: AC: 100-240V 50/60Hz Phone: Android 10 or later, iOS 14 or later (this might change with future app releases). Wi-Fi: 2,4 Ghz or 5 Ghz network (supports standards: 802.11a/b/g/n/ac) Installation and setup Install the “ ” app from Google Play or App Store. N ectarine Health... - Page 3 The Satellites will connect to the Hub via Bluetooth or connect to another Satellite if the Hub is not in range. Therefore, it’s recommended to place Hubs and Satellites in rooms adjacent to each other and to think of it as a chain.
- Page 4 Next, you will be asked to “add a Wearer”, the person who will be wearing the wristband. You will be asked for their name, email and mobile phone number. The Wearer needs to accept the invitation sent to their email and approve the terms and conditions. When they have done that, they will be available for Wristband assignment in your app.
- Page 5 Tap the “Add” button in the “System” overview. Select “Wristband” and select the person you want to assign the Wristband to. Now you can also add additional carers who will be able to see alerts and respond to them. You will need to add their name, email and phone number. An invite will be sent via email that needs to be accepted by the user to access the system.
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Page 6: Led Behaviour
Troubleshooting Please visit our FAQ ( w ww.nectarinehealth.com/support In the Nectarine Health App under “System” view (available to Home Admins), you can also get guidance for troubleshooting the system. Reset wristband If you need to re-assign the wristband to another user, or if you are having issues with assigning a wristband, you can reset the wristband. - Page 7 The button for restarting and factory resetting is located inside a hole on the front side of the Satellite. You will need a paperclip or other thin object to push it. Press the button 1 time to perform a restart of the Hub/Satellite.
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Page 8: The Wristband
The Wristband is responsible for detecting movement and pressure changes. It gives insights and enables Nectarine Health to detect falls by streaming data 24/7 in the home. It contains a microphone that enables the Wearer to speak to Carers in case of an emergency and a button for calling for assistance. -
Page 9: Support
The user must maintain a separation of 20 cm / 8 inches between themselves and the hub at all times. NOTE: Neither Hub or Satellite is suitable to be placed outdoors. The Hub can only be placed indoors in order to meet regulations for the 5.15-5.25 Ghz frequency range.