❑
If the previous steps fail to "unlock" your computer, try the following steps:
1
Save any unsaved work, if possible.
2
Press Alt+F4.
3
Select Restart.
4
Click OK.
❑
If you cannot restart as described in the preceding steps, you can restart the
computer by pressing Ctrl+Alt+Delete or by pressing the power switch for
more than six seconds.
✍
Pressing Ctrl+Alt+Delete twice consecutively may result in the loss of changes made
to files that are currently open.
❑
Contact the software publisher or designated provider for technical support.
See the contact information in this manual.
Topic: Why does Windows lock up during shutdown?
®
The Windows
operating system may not shut down properly for many reasons,
including incompatible or conflicting drivers, damaged files, or nonresponsive
hardware. For troubleshooting information, you can search Windows Help.
1
From the Start menu, select Help. Microsoft Help and Support appears.
2
Click on Troubleshooting and continue clicking on the subject(s) for which
you want information.
3
When you find the appropriate information, close the Help and Support.
Topic: How do I change the parallel port type to ECP, EPP, or bi-directional?
You can change the parallel port type using the System Setup utility (CMOS
Setup Utility). To access System Setup:
1
From the Start menu, select Shut Down. From the drop-down list, select
Restart.
2
When the Sony screen displays, press the F2 key on your keyboard.
3
Select the Advanced tab from the Setup Utility screen.
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