Guarantee And Support; Troubleshooting - Philips HD9270/21 User Manual

16 ENGLISH
Problem
The outside of the
appliance becomes
hot during use.
My home-made fries
do not turn out as I
expected.
The Airfryer does not
switch on.

Guarantee and support

If you need information or support, please visit www.philips.com/support
or read the separate worldwide guarantee leaflet.

Troubleshooting

This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Possible cause
The heat inside radiates to
the outside walls.
You did not use the right
potato type.
The amount of ingredients in
the basket is too big.
Certain types of ingredients
need to be shaken halfway
through the cooking time.
The appliance is not plugged
in.
Several appliances are
connected to one outlet.
Solution
This is normal. All handles and knobs that you
need to touch during use stay cool enough to
touch.
The pan, the basket, and the inside of the
appliance always become hot when the
appliance is switched on to ensure the food is
properly cooked. These parts are always too hot
to touch.
If you leave the appliance switched on for a
longer time, some areas get too hot to touch.
These areas are marked on the appliance with
the following icon:
As long as you are aware of the hot areas
and avoid touching them, the appliance is
completely safe to use.
To get the best results, use fresh floury
potatoes. If you need to store the potatoes, do
not store them in a cold environment like in a
fridge. Choose potatoes whose package states
that they are suitable for frying.
Follow the instructions on page 14 in this user
manual to prepare home-made fries.
Follow the instructions on page 14 in this user
manual to prepare home-made fries.
Check if the plug is inserted in the wall outlet
properly.
The Airfryer has a high wattage. Try a different
outlet and check the fuses.