Troubleshooting Printer Hardware - Canon i70 Quick Start Manual

Troubleshooting

Troubleshooting Printer Hardware

Problem Possible Cause
Printer Does Not Print head has
Start or Printer overheated due to
Stops During long periods of
Print Jobs continuous printing
Printing high-
resolution
photographs and
graphics
Printer cable is too
long
There may be
problems in your
operating system
The infrared
transmission
distance or the
infrared port angle
is incorrect
The message
"Cannot write to the
XXX port" is
displayed
50
Stop printing and turn the printer off for at least 15 minutes to allow the print head
to cool down.
The print head tends to overheat when printing continuously for long periods of
time. The print head is designed to automatically pause at line breaks before
resuming printing in order to cool down.
Caution Caution The area around the print head can become extremely hot
Caution Caution
during extended print operation. Always avoid touching the
print head and its peripheral components.
Wait until the print job finishes.
The POWER POWER POWER lamp flashes green while the print data is being processed. Printing POWER
photographs and high-density graphics can take time.
Avoid using USB cables longer than 16.4 feet.
Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
BJ Print Monitor in Macintosh for the deletion.
1. Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu" Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu
on page 17.
2. Click Maintenance Maintenance tab and then Start Status Monitor
Maintenance Maintenance
3. Click Display Print Queue Display Print Queue.
Display Print Queue Display Print Queue
4. Select Cancel All Documents Cancel All Documents in the Printer Cancel All Documents Cancel All Documents
Click Yes Yes when a confirmation message appears.
Yes Yes
The print job is deleted.
Note In Windows Me, Windows 98 or Windows 95
Click to select an undesired document and select Purge Print
Documents in the Printer Documents
Documents Documents
1. Double-click BJ Print Monitor BJ Print Monitor in the Extensions in the System Folder. BJ Print Monitor BJ Print Monitor
2. Click to select an undesired document and click
The print job is deleted.
Place the printer at a distance of 80 cm from the computer or PDA. Ensure that the
infrared ports are at a proper angle and there are no obstacles between them.
Retry printing.
The allowable distance and angle for infrared transmission depend on the
functions of the computer or PDA in addition to environmental conditions.
See "Printing Data through Infrared Transmission Printing Data through Infrared Transmission" on page 11.
Printing Data through Infrared Transmission Printing Data through Infrared Transmission
If the infrared port is not selected as the print port of the printer driver, the
message "Cannot write to the xxx port" (xxx is the name of the printer port) is
displayed and printing does not start. Select the IR IR IR IR port (LPT3
Me/Windows 98/Windows 95) and retry printing.
See "Printing Data through Infrared Transmission Printing Data through Infrared Transmission" on page 11.
Printing Data through Infrared Transmission Printing Data through Infrared Transmission
Try This
Start Status Monitor.
Start Status Monitor Start Status Monitor
Printer menu. Printer Printer
Printer menu.
Printer Printer
.
LPT3 port in Windows
LPT3 LPT3
Purge Print
Purge Print Purge Print