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HP Pavilion DV5-2070 Maintenance And Service Manual

Entertainment pc
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HP Pavilion dv5 Entertainment PC
Maintenance and Service Guide

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Summary of Contents for HP Pavilion DV5-2070

  • Page 1 HP Pavilion dv5 Entertainment PC Maintenance and Service Guide...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice ENWW...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 7 Identifying the hardware ... 7 Top components ... 8 Display components ... 8 Wireless antenna locations ... 9 Buttons ... 10 Keys ... 11 Lights ... 12 TouchPad ...
  • Page 6 Grounding guidelines ... 39 Component replacement procedures ... 43 Service tag ... 43 Computer feet ... 44 Battery ... 44 Memory module ... 45 WLAN module ... 48 WWAN module ... 51 Hard drive ... 53 RTC battery ... 57 Optical drive ...
  • Page 7 Hard drive specifications ... 93 Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive specifications ... 94 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ... 95 7 Backup and recovery ... 96 Creating recovery disks ... 97 Backing up your information ... 98 Using Windows Backup and Restore ...
  • Page 8 viii ENWW...

  • Page 9: Product Description

    Product description Category Description Product Name HP Pavilion dv5 Entertainment PC Processors AMD Phenom II N930 Quad Core 2.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) AMD Phenom II N830 Triple Core 2.10-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) AMD Phenom II P920 Quad Core 1.60-GHz processor...
  • Page 10 Category Chipset Graphics Panel Memory Chapter 1 Product description Description Intel Core Dual i7-620M 2.66-GHz (SC turbo up to 3.33- GHz), 35W processor (1066-MHz FSB, 3-MB L3 cache) Intel Core Dual i5-540M 2.53-GHz (SC turbo up to 3.06- GHz), 35W processor (1066-MHz FSB, 3-MB L3 cache) Intel Core Dual i5-520M 2.40-GHz (SC turbo up to 2.93- GHz), 35W processor (1066-MHz FSB, 3-MB L3 cache) Intel Core Dual i5-450M 2.40-GHz (SC turbo up to 2.86-...
  • Page 11 1024×1) on computer models equipped with a 64-bit operating system Hard drives Supports 6.35-cm (2.5-in) hard drives (HD), 12.5-mm (.49-in) and 9.5-mm (.37-in) thicknesses Customer-accessible Serial ATA Accelerometer (HP Mobile Data Protection System 3D) Supports the following single hard drive configurations: ● ● ● ● ●...
  • Page 12 IDT92HD80 HD audio with D3 mode support Supports Microsoft Premium Requirements Dolby advanced audio 2 Pavilion-branded Altec Lansing speakers HP TrueVision low-light VGA webcam (fixed, no tilt) with activity LED, 640×480 by 24 frames per second Integrated Realtek 10/100/1000 GB network interface card (NIC)
  • Page 13 Category Description External media Digital Media Slot supports the following optional digital card card formats: ● ● ● ● ● ● Ports ● ● ● ● ● ● ● Keyboard/ Full-size,backlit, island-style keyboard with DuraCoat pointing devices Full-size (15.6 in), backlit, island-style keyboard with DuraCoat available in Europe, the Middle East, Africa, and North America Keyboard eject key design with eject icon...
  • Page 14 Category Security Operating system Serviceability End-user replaceable parts: Chapter 1 Product description Description Support for the following batteries: ● 9-cell, 2.80-Ah (93-Wh) Li-ion battery ● 6-cell, 2.80-Ah (62-Wh) Li-ion battery ● 6-cell, 2.55-Ah (55-Wh) Li-ion battery Security cable slot Preinstalled: ●...

  • Page 15: External Component Identification

    External component identification Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed on the computer: Select Start >...

  • Page 16: Top Components

    Top components Display components Item Component Internal microphones (2) HP TrueVision webcam light HP TrueVision webcam Chapter 2 External component identification Description Record sound. On: The HP TrueVision webcam is in use. Records video and captures still photographs. ENWW...

  • Page 17: Wireless Antenna Locations

    Wireless antenna locations Item Component WLAN antennas (2)* WWAN antennas (2)* (selected models only) *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.

  • Page 18: Buttons

    Buttons Item Component TouchPad on/off button* Power button* *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Chapter 2 External component identification Description Turns the TouchPad on and off. Quickly double-tap the button to turn the TouchPad on and off.

  • Page 19: Keys

    Keys Item Component Windows logo key Action keys Windows applications key Keyboard backlight key (select models only) ENWW Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Displays the Windows Start menu. Execute frequently used functions.

  • Page 20: Lights

    Lights Item Component TouchPad light Caps lock light Power light Mute light Wireless light Keyboard backlight (select models only) Chapter 2 External component identification Description On: TouchPad is disabled. On: Caps Lock is on. ● On: The computer is on. ●...

  • Page 21: Touchpad

    TouchPad Item Component TouchPad on/off button* TouchPad* Left TouchPad button* Right TouchPad button* *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Then, right-click the icon representing your device, and select Mouse settings. ENWW Description Turns the TouchPad on and off.

  • Page 22: Front Components

    Front components Item Component Digital Media Slot Speakers (2) Chapter 2 External component identification Description Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital High Capacity (SDHC) Memory card (standard and large size) ●...

  • Page 23: Left-Side Components

    ● White: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. ● On: The computer is on. ● Blinking: The computer is in the Sleep state.

  • Page 24: Right-Side Components

    Right-side components Item Component Optical drive Optical drive light USB ports (2) Battery light Power connector Security cable slot Chapter 2 External component identification Description Reads/writes optical discs. Blinking: The optical drive is being accessed. Connect optional USB devices. ● White: The computer is connected to external power and the battery is fully charged.

  • Page 25: Bottom Components

    Bottom components Item Component Battery bay Battery release latch Vents (6) Hard drive bay Memory/wireless module compartment ENWW Description Holds the battery. Releases the battery from the battery bay. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 26: Illustrated Parts Catalog

    Illustrated parts catalog Chapter 3 Illustrated parts catalog ENWW...

  • Page 27: Service Tag

    Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Product name Serial number (s/n) Part number/Product number (p/n) Model description Warranty period ENWW Description This is the product name affixed to the front of the computer.

  • Page 28: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog ENWW...
  • Page 29 Item Description Display assembly (includes display panel cable, webcam/microphone module and cable, and 2 WLAN antenna cables and transceivers): For use only with computer models equipped with WLAN and WWAN capability (includes 2 WWAN antenna cables and transceivers): ● 14.5-in LED, HD, BrightView display assembly in black cherry ●...
  • Page 30 Item Description In shell white Power button board (includes cable) Cable Kit, includes: Bluetooth module cable Hard drive cable (not illustrated) NOTE: Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 607975-001. Speakers (include cable) USB board (includes cable) Plastics Kit, includes:...
  • Page 31 Item Description AMD Athlon II N330 Dual Core 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2 gigatransfers/second) AMD Athlon II P320 Dual Core 2.10-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 25W 3.2 gigatransfers/second) AMD Sempron V120 Single Core 2.20-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2 gigatransfers/second) Intel processor (includes replacement thermal material): Intel Core Dual i7-620M 2.66-GHz (SC turbo up to 3.33-GHz), 35W processor (1066-...
  • Page 32 Item Description ● 1-TB, 5400rpm For use only on computer models equipped with an Intel processor: ● 1-TB, 5400-rpm For use on all computer models: ● 750-GB, 5200-rpm ● 640-GB, 5400-rpm ● 500-GB, 7200-rpm ● 320-GB, 7200-rpm ● 250-GB, 7200-rpm Hard Drive Hardware Kit (not illustrated, includes hard drive isolator) For use only with 1-TB and 750-GB hard drives For use only with 640-, 500-, 320-, and 250-GB hard drives...
  • Page 33 Item Description ● Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,...
  • Page 34 Item Description ● Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,...

  • Page 35: Display Assembly Subcomponents

    Display assembly subcomponents Item Description Display bezel Display hinge covers (2) ENWW Spare part number 606873-001 606881-001 Display assembly subcomponents...

  • Page 36: Cable Kit

    Item Description Webcam/microphone module 14.5-in LED, HD, BrightView display panel: For use only with computer models equipped with WWAN capability For use only with computer models not equipped with WWAN capability Display Hinge Kit (includes left and right display hinges) Display panel cable (includes display panel cable, logo light cable, and webcam/ microphone module cable) Wireless Antenna Kit, includes:...

  • Page 37: Plastics Kit

    Plastics Kit Item Description Plastics Kit Hard drive cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (includes 2 captive screws, secured by C-clips) ENWW Spare part number 606892-001 Plastics Kit...

  • Page 38: Mass Storage Devices

    Mass storage devices Item Description Hard drive (includes hard drive isolator): For use only on computer models equipped with an AMD processor: ● 1-TB, 5400-rpm For use only on computer models equipped with an Intel processor: ● 1-TB, 5400-rpm For use on all computer models: ●...

  • Page 39: Miscellaneous Parts

    Miscellaneous parts Description 65-W HP Smart AC adapter Power cord: For use in Argentina For use in Brazil For use in Italy For use in the United States and Canada Screw Kit ENWW Spare part number 609939-001 490371-D01 490371-202 490371-061...

  • Page 40: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 449137-001 RTC battery 409371-001 Power cord for use in the United States and Canada 409371-061 Power cord for use in Italy 409371-202 Power cord for use in Brazil 409371-D01 Power cord for use in Argentina 531993-001 HSPA EV-DO WWAN module 537921-001...
  • Page 41 Spare part Description number 582564-002 Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,...
  • Page 42 Spare part Description number 594172-001 AMD Turion II N530 Dual Core 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6 gigatransfers/second; includes replacement thermal material) 594173-001 AMD Turion II P520 Dual Core 2.30-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6 gigatransfers/second;...
  • Page 43 Spare part Description number 606879-001 Display panel cable (includes display panel cable, logo light cable, and webcam/microphone module cable) 606881-001 Display hinge covers 608222-001 Keyboard without backlight for use in the United States (includes keyboard cable) 608222-121 Keyboard without backlight for use in Canada (includes keyboard cable) 608222-161 Keyboard without backlight for use in Latin America (includes keyboard cable) 608222-201...
  • Page 44 Cable Kit NOTE: 607976-001 Power button board (includes cable) 609939-001 65-W HP Smart AC adapter 612855-001 1-TB, 5400-rpm hard drive for use only on computer models equipped with an Intel processor (includes hard drive isolator) 613584-001 Intel Core Dual i3-620M 2.40-GHz, 35W processor (1066-MHz FSB, 3-MB L3 cache; includes...
  • Page 45 Spare part Description number 615386-001 Top cover in midnight blue (includes TouchPad and cable) 616477-001 USB board (includes cable) 617523-001 Hard Drive Hardware Kit for use only with 1-TB and 750-GB hard drives (includes hard drive isolator) 619997-001 Intel Centrino Advanced-N + WiMAX 6250 WLAN module ENWW Sequential part number listing...

  • Page 46: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 47: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 48 CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

  • Page 49: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 50 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 51: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 68 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 52: Computer Feet

    Item Component Model description Warranty period Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 606894-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.

  • Page 53: Memory Module

    Remove the battery: Turn the computer upside down on a flat surface, with the front toward you. Slide the battery release latch (1) to release the battery. Pivot the front edge of the battery (2) upward. Remove the battery from the computer. To insert the battery, insert the rear edge of the battery into the battery bay, and pivot the front edge of the battery downward until it is seated.
  • Page 54 Remove the memory module: Loosen the two captive screws that secure the memory module/wireless module compartment cover to the computer. Lift the rear edge of the memory module/wireless module compartment cover until it detaches from the computer. Remove the memory module/wireless module compartment cover. The memory module/wireless module compartment cover is included in the Plastics Kit, spare part number 606892-001.
  • Page 55 Spread the retaining tabs on each side of the memory module slot to release the memory module. (The memory module tilts up.) Remove the memory module by pulling it away from the slot at an angle. Reverse this procedure to install a memory module. ENWW Component replacement procedures...

  • Page 56: Wlan Module

    WLAN module Description For use only with computer models equipped with an Intel processor: ● Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States ●...
  • Page 57 Description ● Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,...
  • Page 58 Remove the WLAN module: Disconnect the WLAN antenna cables from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal. The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal. Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board.

  • Page 59: Wwan Module

    NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module. WWAN module Description HSPA EV-DO WWAN module CAUTION:...
  • Page 60 Remove the WWAN module: Disconnect the WWAN antenna cables from the terminals on the WWAN module. NOTE: The 1/red WWAN antenna cable is connected to the WWAN module 1/Main terminal. The 2/blue WWAN antenna cable is connected to the WWAN module 2/Aux terminal. Remove the two Phillips PM2.0×4.0 screws that secure the WWAN module to the system board.

  • Page 61: Hard Drive

    Reverse this procedure to install the WWAN module. Hard drive NOTE: The hard drive spare part kit includes a hard drive isolator. Description For use only on computer models equipped with an AMD processor: ● 1-TB, 5400rpm For use only on computer models equipped with an Intel processor: ●...
  • Page 62 Remove the battery (see Remove the memory module/wireless module compartment cover (see on page 45). Remove the hard drive: Loosen the captive screw that secures the hard drive cover to the computer. Lift the rear edge of the hard drive cover until it detaches from the computer. Remove the hard drive cover.
  • Page 63 Disconnect the hard drive cable from the system board. Lift the hard drive straight up and remove it from the hard drive bay. ENWW Component replacement procedures...
  • Page 64 If it is necessary to replace the hard drive cable, disconnect the cable from the hard drive. The hard drive cable is included in the Cable Kit, spare part number 607975-001. If it is necessary to replace the hard drive isolator, remove the isolator from the hard drive. NOTE: The hard drive isolator is included in the Hard Drive Hardware Kits, spare part numbers 617523-001 (for use only with 1-TB and 750-GB hard drives) and 607974-001 (for use only with...

  • Page 65: Rtc Battery

    RTC battery Description RTC battery Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 66: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and an optical drive bracket. Description Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe Before removing the optical drive, follow these steps: Shut down the computer.

  • Page 67: Keyboard

    Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable. For use in country or region: Keyboard with backlight (includes keyboard cable and keyboard light cable): ●...
  • Page 68 Remove the memory module/wireless module compartment cover (see on page 45). Remove the hard drive cover (see Remove the keyboard: Remove the two Phillips PM 2.5×7.0 screws that secure the keyboard to the computer. Turn the computer display-side up, with the front toward you. Open the computer to a 90-degree position.
  • Page 69 Slide the keyboard (2) toward the display until the tabs on the front edge of keyboard disengage from the slots in the top cover. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board.

  • Page 70: Top Cover

    Top cover NOTE: The top cover spare part kit includes the TouchPad and cable. Description In black cherry In champagne In midnight blue In Sonoma red In shell white Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 71 Remove the following: (1) Two rubber feet in the rear corners of the base enclosure. The rubber feet are included in the Rubber Kit, 606894-001. (2) Eleven Phillips PM2.5×7.0 screws. (3) Hard drive bay bracket. (The hard drive bracket is included in the base enclosure spare part kit, spare part number 606884-001.) cad edit, add hard drive bay bracket, ID with callout 3 Remove the following screws:...
  • Page 72 Release the ZIF connector to which the power button board cable is attached, and then disconnect the power button board cable (1) from the system board. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the TouchPad cable (2) from the system board.

  • Page 73: Power Button Board

    Power button board Description Power button board (includes cable) Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 74: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 607975-001. Description Bluetooth module Before removing the Bluetooth module, follow these steps: Shut down the computer.

  • Page 75: Speakers

    Speakers Description Speakers (include cable) Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 76: Optical Drive Cable

    Optical drive cable NOTE: The optical drive cable and bracket are included in the base enclosure spare part kit, spare part number 606884-001. Before removing the optical drive cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 77: Usb Board

    USB board Description USB board (includes cable) Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 78: Power Connector Cable

    Remove the USB board (2) from the alignment clip built into the base enclosure. Remove the USB board and cable. Reverse this procedure to install the USB board. Power connector cable Description Power connector cable Before removing the power connector cable, follow these steps: Shut down the computer.

  • Page 79: System Board

    Remove the power connector (2) from the alignment clip built into the base enclosure. Remove the power connector cable Reverse this procedure to install the USB board. System board NOTE: The system board spare part kit includes replacement thermal material. Description For use on computer models equipped with an AMD processor (includes graphics subsystem with UMA memory)
  • Page 80 Keyboard (see Top cover (see When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Memory module (see ● WLAN module (see ● WWAN module (see ●...
  • Page 81 Disconnect the following cables from the system board: (1) Optical drive connector board cable (2) USB board cable (3) Power cable Remove the two Phillips PM2.5×7.0 screws (1) that secure the system board to the base enclosure. Use the front/right corner of the system board (2) to lift the right side of the system board (3) until it rests at an angle.

  • Page 82: Fan/Heat Sink Assembly

    Reverse this procedure to install the system board. Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material. Description For use only on computer models equipped with an AMD processor For use only on computer models equipped with an Intel processor NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer.
  • Page 83 Remove the fan/heat sink assembly (4). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach it. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed.
  • Page 84 Replacement thermal material is included with all fan/heat sink assembly, system board, and processor spare part kits. NOTE: Computer models equipped with a graphics subsystem with UMA memory have replacement thermal material locations as shown in the following illustration. Thermal paste is used on the processor (1) and the heat sink section (2) that services it.

  • Page 85: Processor

    Processor NOTE: The processor spare part kit includes replacement thermal material. Description AMD Phenom II N930 Quad Core 2.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) AMD Phenom II N830 Triple Core 2.10-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) AMD Phenom II P920 Quad Core 1.60-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W, 3.6 gigatransfers/second)

  • Page 86: Display Assembly

    Before removing the processor, follow these steps: Memory module/wireless module compartment cover (see Hard drive (see Optical drive (see Keyboard (see Top cover (see System board (see Fan/heat sink assembly (see Remove the processor: Turn the processor locking screw (1) one-half turn counterclockwise, until you hear a click. Lift the processor (2) straight up, and remove it.
  • Page 87 Description ● 14.5-in LED, HD, BrightView display assembly in midnight blue ● 14.5-in LED, HD, BrightView display assembly in Sonoma red ● 14.5-in LED, HD, BrightView display assembly in shell white For use only with computer models not equipped with WWAN capability: ●...
  • Page 88 Release the wireless antenna cables (3) from the opening (4) in the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
  • Page 89 Remove the hinge covers (3). The hinge covers are available using spare part number 606881-001. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (4).
  • Page 90 Disconnect the webcam/microphone module cable (2) from the webcam/microphone module. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 599420-001. If it is necessary to replace the display panel: Release the display panel cable (1) from the routing clips (2) built into the display enclosure. Disconnect the logo light cable (3) from the display panel cable.
  • Page 91 Remove the two Phillips PM2.0×3.0 screws (1) and the four Phillips PM2.5×5.0 screws (2) that secure the display panel to the display enclosure. Lift the top edge of the display panel (1) until it rests at an angle. Remove the display panel (2) from the display enclosure. The display panel is available using spare part numbers 614179-001 (for use only with computer models equipped with WWAN capability) and 598226-001 (for use only with computer models not equipped with WWAN capability).
  • Page 92 Remove the display panel cable (4). The display panel cable is available using spare part number 606879-001, and includes the webcam/microphone module cable and logo light cable. If it is necessary to replace the display hinges: Remove the six Phillips PM2.0×3.0 screws (1) secure the hinges to the display panel. Remove the hinges (2).
  • Page 93 Release the WLAN antenna transceivers (3) from the display enclosure. (The WLAN antenna transceivers are attached to the display enclosure with double-sided tape.) Remove the WLAN antenna cables and transceivers. The WLAN antenna cables and transceivers are included in the Wireless Antenna Kit, spare part number 607584-001. If it is necessary to replace the WWAN antenna cables and transceivers: Release the tabs (1) built into the display enclosure shielding that secure the WWAN antenna cables to the display enclosure.

  • Page 94: Setup Utility

    Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 95: Navigating And Selecting In Setup Utility

    When a confirmation prompt with your language selected is displayed, press enter. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad.

  • Page 96: Restoring Default Settings In Setup Utility

    Restoring default settings in Setup Utility The following procedure explains how to restore the Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...

  • Page 97: Setup Utility Menus

    Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information Security menu Select Administrator password...

  • Page 98: Diagnostics Menu

    Select Fan Always On Boot Options Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test Chapter 5 Setup Utility To do this Enable/disable Fan Always On. When enabled, the computer fan will always be on. Set the following boot options: ●...

  • Page 99: Specifications

    Specifications Computer specifications Dimensions: Width Depth Height (front to back) Weight: Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating...

  • Page 100: 14.5-Inch, Sva Display Specifications

    Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 14.5-inch, SVA display specifications Dimensions Width Height Diagonal Number of colors Contrast ratio Brightness Backlight Character display Total power consumption Viewing angle Chapter 6 Specifications Metric...

  • Page 101: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disk rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 102: Blu-Ray Rom With Lightscribe Dvd±Rw Super Multi Double-Layer Drive Specifications

    Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X CD-R 16X CD-RW Chapter 6 Specifications Read: BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-...

  • Page 103: Dvd±Rw And Cd-Rw Super Multi Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode ENWW Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,...

  • Page 104: Backup And Recovery

    Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

  • Page 105: Creating Recovery Disks

    Creating recovery disks HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

  • Page 106: Backing Up Your Information

    Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically.

  • Page 107: Using Windows Backup And Restore

    Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.

  • Page 108: Restore To A Previous Date And Time

    NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.

  • Page 109: Recovering From The Dedicated Recovery Partition (Select Models Only)

    Recovering from the dedicated recovery partition (select models only) NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a recovery partition, you will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition.

  • Page 110: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Audio-out (headphone) 102 Chapter 8 Connector pin assignments Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground ENWW...

  • Page 111: External Monitor

    External monitor ENWW Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 103...

  • Page 112: Hdmi

    HDMI 104 Chapter 8 Connector pin assignments Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- No connect...

  • Page 113: Network)

    RJ-45 (network) Universal Serial Bus ENWW Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Signal +5 VDC Data Data + Ground RJ-45 (network) 105...

  • Page 114: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 115: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzlerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 116: 10 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org.
  • Page 117 Perform the following steps: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 118 Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 119 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 120 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! backlight to avoid damaging this component and causing exposure to the mercury. 112 Chapter 10 Recycling The backlight contains mercury.
  • Page 121 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 122: Index

    Index AC adapter, spare part number 31, 36 action keys 11 antenna location 9 removal 84, 85 spare part number 28, 35, 85 audio, product description 4 audio-in jack connector pinout 102 location 15 audio-out jack connector pinout 102 location 15 base enclosure, spare part number 23, 35 battery...
  • Page 123 electrostatic discharge 39 equipment guidelines 42 eSATA port 15 esc key 11 Ethernet, product description 4 external media cards, product description 5 external monitor port connector pinout 103 location 15 fan/heat sink assembly removal 74 spare part numbers 23, 35, 74 feet locations 44 spare part number 35, 44...
  • Page 124 optical drive light 16 packaging guidelines 41 part number listing, sequential 32 plastic parts, service considerations 38 Plastics Kit components 29 spare part number 22, 29, 35 pointing device, product description 5 ports eSATA 15 external monitor 15 HDMI 15 monitor 15 product description 5 Universal Serial Bus...
  • Page 125 wireless antenna location 9 removal 84, 85 spare part number 28, 35, 85 Wireless Antenna Kit, spare part number 28, 35, 85 wireless light 12 wireless, product description 4 WLAN module removal 48 spare part numbers 24, 32, 33, 34, 37 , 48 workstation guidelines 41 WWAN module...

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