Sound problem
There is a picture but the sound quality is
poor:
Note
•
If audio signal cannot be detected, the
TV set will automatically switch off audio
output - This does not indicate a failure.
•
Check that all cables are properly
connected.
•
Check that the volume is not set to 0.
•
Check the sound is not muted.
There is picture, but the sound quality is poor:
•
Check that the sound settings are set
properly.
There is a picture, but only one speaker has
sound:
•
Check that the sound balance is set to
the middle.
HDMI connection problem
HDMI has a problem:
•
Note that HDCP (high-bandwidth digital
content protection) support may delay TV
display of the time of the contents in the
HDMI device.
•
If the TV cannot recognize the HDMI
device, and does not display, please
attempt to switch the signal source from a
device to another and switch back again.
•
If the sound is on and off, please check
the output of the HDMI device is set up
correctly.
Computer connection
problem
The computer display is unstable on the TV:
•
Check that your PC uses a supported
resolution and refresh rate.
•
Set the TV picture format to no
compression.
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EN-GB
Contact Us
If you cannot resolve the problem, please
refer to the frequently asked questions about
the TV set in the following Web site:
www.philips.com/TVsupport.
If the problem is still not resolved, please
contact your local Philips customer service
center.
Warning
•
Do not attempt to repair the TV on your
own. This may cause serious personal
injury, and cause irreparable damage to
the TV set or void the warranty.
Note
•
Before you contact Philips customer
service center, please record your TV
models and serial numbers. The numbers
are printed on the back and packaging of
the TV set.