Samsung SM-N9860 User Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Cell Phone
  5. SM-N9860
  6. User manual

Samsung SM-N9860 User Manual

Hide thumbs Also See for SM-N9860:
Table of Contents

Advertisement

Quick Links

Download this manual
USER MANUAL
SM-N9810
SM-N9860
English (HK). 12/2021. Rev.1.0
www.samsung.com/hk

Advertisement

Table of Contents
loading

Related Manuals for Samsung SM-N9860

Summary of Contents for Samsung SM-N9860

  • Page 1 USER MANUAL SM-N9810 SM-N9860 English (HK). 12/2021. Rev.1.0 www.samsung.com/hk...

  • Page 2: Table Of Contents

    Samsung Kids Device layout and functions Samsung Health Using the S Pen Samsung Members Charging the battery Samsung Global Goals SIM or USIM card (nano-SIM card) Galaxy Shop Memory card (microSD card) (Galaxy Note20 Ultra 5G) Galaxy Wearable Turning the device on and off...
  • Page 3 Table of Contents 123 Samsung DeX 149 Biometrics and security 129 Screen capture and screen record 150 Samsung Pass 131 Transferring data from your previous 152 Secure Folder device (Smart Switch) 155 Privacy 155 Location 156 Accounts and backup Settings...
  • Page 4 Basics...

  • Page 5: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 6 Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.
  • Page 7 Basics Maintaining water and dust resistance Your device supports water- and dust-resistance (IP68). Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • Do not immerse the device in fresh water deeper than 1.5 m for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.

  • Page 8: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 9 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 10 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 11: Device Layout And Functions

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 12 Basics Device layout ► Galaxy Note20 Ultra 5G: Speaker SIM card / Memory card tray Proximity/Light sensor Front camera Volume key Touchscreen Side key Edge screen Edge screen Fingerprint recognition sensor S Pen Earphone jack / Multipurpose jack (USB Type-C) Microphone Flash GPS antenna...
  • Page 13 Basics ► Galaxy Note20 5G: SIM card tray Speaker Proximity/Light sensor Front camera Volume key Side key Touchscreen Fingerprint recognition sensor S Pen Earphone jack / Multipurpose jack (USB Type-C) Microphone GPS antenna Rear camera Flash Microphone NFC antenna / MST antenna / Wireless charging coil Main antenna...
  • Page 14 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
  • Page 15 Basics Hard keys Function • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. Side key • Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information.

  • Page 16: Using The S Pen

    • If water enters the S Pen slot, gently shake the device to remove the water from the slot before using it. • If the S Pen is not working properly, take it to a Samsung Service Centre. Detaching the S Pen Press the end of the S Pen to disengage it.

  • Page 17: Charging The Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 18 • If you use the wireless charger in areas with weak network signals, you may lose network reception. • Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly. Quick charging Launch the Settings app, tap Battery and device care → Battery → More battery settings, and then activate the feature you want.
  • Page 19 • Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To see devices that support the Wireless power sharing feature, visit the Samsung website. • To charge properly, do not move or use either device while charging.
  • Page 20 Basics Setting the limit for power sharing You can set the device to stop power sharing when the remaining battery power drops below a certain level. Launch the Settings app, tap Battery and device care → Battery → Wireless power sharing →...

  • Page 21: Sim Or Usim Card (Nano-Sim Card)

    • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 22 Insert the tray back into the tray slot. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 23: Memory Card (Microsd Card) (Galaxy Note20 Ultra 5G)

    To view your device’s maximum memory card capacity, refer to the Samsung website. Insert the ejection pin into the hole on the tray to loosen the tray.
  • Page 24 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 25: Turning The Device On And Off

    Basics Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Volume Down key Side key Turning the device on Press and hold the Side key for a few seconds to turn on the device.

  • Page 26: Initial Setup

    Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Side key and the Volume Down key simultaneously, and then tap Emergency mode.

  • Page 27: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 28 Basics • Ensure that the fingerprint recognition sensor area at the bottom centre of the screen and your fingers are clean and dry. • If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area.

  • Page 29: Face Recognition

    Basics Changing the fingerprint recognition icon setting Set the device to show or hide the fingerprint recognition icon when you tap the screen while the screen is turned off. Launch the Settings app and tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method.
  • Page 30 Basics For better face recognition Consider the following when using face recognition: • Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • Ensure that you are in a well-lit area and that the camera lens is clean when registering •...

  • Page 31: Camera

    Basics Deleting the registered face data You can delete face data that you have registered. Launch the Settings app and tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.
  • Page 32 Basics to take a photo. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Shooting modes list Preview thumbnail Switch between the front and rear Take a photo.
  • Page 33 Basics Using zoom features Select .5/1/5 or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. If the zoom ratio exceeds a certain level, a zoom guide map will appear to indicate where you are zooming in on the image.
  • Page 34 Basics • : Select a metering method. This determines how light values are calculated. Centre-weighted metering uses the light in the centre portion of the shot to calculate Spot metering uses the light in a concentrated centre area the exposure of the shot. of the shot to calculate the exposure of the shot.
  • Page 35 Basics Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject. On the preview screen, tap and tap the Shot suggestions switch to activate it. On the shooting modes list, tap PHOTO. A guide will appear on the preview screen.
  • Page 36 Basics Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. On the preview screen, tap Select effects and take a photo. If you use the My filters feature, you can create your own filter using an image with a colour tone you like from Gallery.
  • Page 37 Basics When you finish recording a video, play the video in the Gallery app. When you tap on a frame that you like, the frame will be saved as a high-resolution photo. When recording 8K or 4K (UHD) 60 fps high-resolution videos, they are saved only in the internal memory.
  • Page 38 Basics Portrait mode / Portrait video mode The camera allows you to capture photos or videos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo.
  • Page 39 Basics AR Doodle mode Record fun videos with virtual handwriting or drawings on faces or anywhere else. On the shooting modes list, tap MORE → AR DOODLE. Refer to AR Doodle for more information. Pro mode / Pro video mode Capture photos or videos while manually adjusting various shooting options, such as exposure value and ISO value.
  • Page 40 Basics Recording high-resolution pro videos Record high-resolution pro videos with a maximum resolution of 8K. → and record a pro video. When you finish recording a pro video, play it in the Gallery app. When you tap on a frame that you like, the frame will be saved as a high-resolution photo.
  • Page 41 Basics Food mode Take photos of food with more vibrant colours. On the shooting modes list, tap MORE → FOOD. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame.
  • Page 42 Basics Recording super slow motion videos automatically To capture the moment in super slow motion when motion is detected in the motion detection area, tap to activate it. The motion detection feature will be activated and the motion detection area will appear on the preview screen. to start recording.
  • Page 43 Basics Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap MORE → HYPERLAPSE. and select a frame rate option. If you set the frame rate to , the device will automatically adjust the frame rate according to the changing rate of the scene.
  • Page 44 Basics Videos • Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video. • Advanced recording options: Set the device to use an advanced recording option. – Reduce file size: You can record videos in the High Efficiency Video Codec (HEVC) format.
  • Page 45 Basics • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the photo. • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. •...

  • Page 46: Introduction

    Apps and features Introduction Use apps and various features of the device. This chapter is a common manual for apps and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of apps or features...

  • Page 47: Samsung Account

    Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 48: Understanding The Screen

    Apps and features Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position.
  • Page 49 Apps and features Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
  • Page 50 Apps and features Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
  • Page 51 Apps and features Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.
  • Page 52 Apps and features Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
  • Page 53 Apps and features • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
  • Page 54 Apps and features Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
  • Page 55 Apps and features Icon Meaning LTE network connected 5G network connected LTE network connected in LTE network that includes the 5G network Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated...

  • Page 56: Notification Panel

    Apps and features Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 57 Apps and features To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to another location.

  • Page 58: Entering Text

    Apps and features Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions View more keyboard functions. Enter numbers. Delete a preceding character. Enter symbols. Break to the next line. Enter a space. Change the input language. Text entry is not supported in some languages.
  • Page 59 Apps and features Copying and pasting Tap and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 60: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.
  • Page 61 Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions.

  • Page 62: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. If the area around the upper microphone is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the upper microphone area.
  • Page 63 Apps and features Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
  • Page 64 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.

  • Page 65: Contacts

    Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.
  • Page 66 Apps and features Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Make a voice call. • : Make a video call. •...

  • Page 67: Messages

    Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 68 Apps and features Viewing messages Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap •...

  • Page 69: Internet

    Apps and features Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Launch the Internet app. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field.

  • Page 70: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
  • Page 71 Apps and features Launching apps from the Edge panel While using an app, drag the Edge panel handle towards the centre of the screen. Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.
  • Page 72 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. If you tap the Home button while using a pop-up window, the window will be minimised and displayed as an app icon.

  • Page 73: Bixby

    Press and hold the Side key to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.
  • Page 74 Apps and features Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby will respond to your voice when you say “Hi, Bixby”. → → Voice wake-up. Launch the Bixby app and tap Tap the Wake with “Hi, Bixby”...

  • Page 75: Bixby Vision

    • This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. • Samsung is not responsible for the product information provided by Bixby Vision. Launching Bixby Vision Launch Bixby Vision using one of these methods.

  • Page 76: Bixby Routines

    Apps and features Bixby Routines Introduction Add your repeated usage patterns as routines and use your device more conveniently. For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and dark mode, to not be jarring on your eyes and ears when you use the device before going to bed.
  • Page 77 Apps and features Adding recommended routines When your device learns your usage patterns, it will recommend adding useful or frequently used features as routines. When the recommendation notification appears, tap the notification and save it as your own routine. Using routines Running auto routines Auto routines will run automatically when their conditions are detected.

  • Page 78: Samsung Pay

    You can view more information, such as cards that support this feature at www.samsung.com/hk/samsungpay. • To make payments with Samsung Pay, the device may be required a connection to a Wi-Fi or mobile network depending on the region. • This feature may not be available depending on the service provider or model.
  • Page 79 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.

  • Page 80: Samsung Kids

    You can configure the settings for Samsung Kids and view the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.

  • Page 81: Samsung Health

    Launch the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap Manage items at the bottom of the home cards list.

  • Page 82: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 83: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details and tap Save.

  • Page 84: Reminder

    Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.

  • Page 85: My Files

    Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.

  • Page 86: Smartthings

    • The devices you can connect may vary depending on the region. Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.

  • Page 87: Music Share

    Apps and features Music Share Introduction The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds. This feature is available only on devices that support the Music Share feature.
  • Page 88 Apps and features Listening to music together with Galaxy Buds You can listen to music on your smartphone together through your Buds and your friend’s Buds. This feature is supported only on the Galaxy Buds series. Make sure that each smartphone and pair of Buds are connected. Refer to Pairing with other Bluetooth devices for how to connect.

  • Page 89: Link To Windows

    Apps and features Link to Windows You can connect your device to a Windows PC to instantly access your device’s data, such as pictures or messages, on the computer. When calls or messages come in, you can receive them on the computer. •...

  • Page 90: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. • Chrome: Search for information and browse webpages. •...
  • Page 91 Apps and features S Pen Air actions Control apps remotely by using the S Pen connected to your device via Bluetooth Low Energy (BLE). For example, you can quickly launch apps, such as the camera app, by pressing and holding the S Pen button.

  • Page 92: Pen

    Insert the S Pen into the slot. Then, open the Air actions setting screen and tap → Reset S Pen. • You can only connect Samsung-approved S Pens that support Bluetooth Low Energy (BLE). • Do not detach the S Pen from the device when it is being connected. Doing so will interrupt the process.
  • Page 93 S Pen button. Refer to Samsung Notes for more information. • View all notes: View all notes in the Samsung Notes app. • Smart select: Use the S Pen to select an area and perform actions, such as sharing or saving. Refer to Smart select for more information.
  • Page 94 Apps and features Air command icon When the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command panel by tapping the icon with the S Pen. To move the icon, drag to a new location.
  • Page 95 Apps and features Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. When there is content you want to capture during video playback, open the Air command panel and tap Smart select. On the toolbar, tap Adjust the position and size of the capturing area.
  • Page 96 Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears. Write a memo on the screenshot.
  • Page 97 Apps and features Live messages Instead of a text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file. When you want to send an animated message, open the Air command panel and tap Live messages.
  • Page 98 Apps and features Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. When there is text you want to translate, open the Air command panel and tap Translate. Select the languages on the translator panel at the top of the screen.
  • Page 99 Apps and features Bixby Vision When you hover the S Pen over the content, the content is recognised and available search icons will appear. Use the features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information.
  • Page 100 Apps and features Write on calendar Fill in your plans easily and quickly by writing or drawing on the calendar screen. Open the Air command panel, tap Write on calendar, and then fill in your plans on the calendar. When you are finished, tap Save. To edit it, tap Undo Pen settings Select and edit.
  • Page 101 When you tap Save or reinsert the S Pen into the slot after writing a memo, the memo will be saved to Samsung Notes. Change the pen colour. Save the memo in Samsung Notes. Change the line thickness. Pin the memo on the Always On Display.
  • Page 102 To edit the pinned memo, double-tap the memo. If you pin the edited memo on the Always On Display again, the original memo will be saved to Samsung Notes. To minimise the pinned memo, double-tap .

  • Page 103: Samsung Notes

    Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app, tap , and then create a note. You can change the input method by tapping Insert files.
  • Page 104 Apps and features Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. To change the eraser type, tap once more.
  • Page 105 Apps and features Changing styles You can change the style of your handwriting and drawings. After writing or drawing on the screen, tap twice and select a colour or line thickness you want. Then, tap where you want to change the style with the S Pen. Converting handwriting to text After writing on the screen, tap .

  • Page 106: Penup

    Adding memos to PDF files Launch the Samsung Notes app, tap , and then select a PDF file. You can add memos to the PDF file. Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it.

  • Page 107: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. More options Search for images. Group similar images. Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images.
  • Page 108 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. View the content on a large screen using the Smart View feature. Bixby Vision Image and video thumbnail Add the image to favourites.
  • Page 109 Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap → Open in Video player. View the content on a Configure the caption large screen using the...
  • Page 110 You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.

  • Page 111: Ar Zone

    Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: • Launch the AR Zone app. • Launch the Camera app and tap MORE → AR ZONE. Some features may not be available depending on the service provider or model.
  • Page 112 Apps and features Follow the on-screen instructions to create an emoji. More options My emojis list Edit the emoji. Selecting an AR emoji to use Launch the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want. Deleting AR emojis Launch the AR Zone app, tap AR Emoji Studio →...
  • Page 113 Apps and features Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. You can choose from various poses or create your own expressions. Launch the AR Zone app and tap AR Emoji Studio.
  • Page 114 Apps and features AR Emoji Camera Create fun pictures or videos with emojis using various shooting modes. Launch the AR Zone app and tap AR Emoji Camera. Select the emoji and the mode you want to use. The available modes may vary depending on the emoji you select.
  • Page 115 You can use your emoji stickers during a conversation via messages or on a social network. The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung keyboard. Tap the emoji icon. Select one of your emoji stickers.
  • Page 116 Apps and features Write or draw in the recognition area. • If you switch to the rear camera, you can also write or draw outside the recognition area. • If you tap and then begin to doodle, you can record yourself doodling. Enter text.

  • Page 117: Voice Recorder

    Apps and features Voice Recorder Record or play voice recordings. Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save.
  • Page 118 Apps and features Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. Tap List and select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.

  • Page 119: Game Launcher

    Apps and features Game Launcher Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Launch the Game Launcher app and select the game you want. •...

  • Page 120: Game Booster

    Apps and features Game Booster Game Booster lets you play games in a better environment. You can use Game Booster while playing games. To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Swipe gestures, open the notification panel and tap Tap to open Game Booster.

  • Page 121: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. Launch the Gallery app and select an image. and select a sharing method you want. You may incur additional charges when sharing files via the mobile network. Quick Share Sharing content with nearby devices Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings...
  • Page 122 Select an option. • No one: Do not allow others to find your device. • Contacts only: Only allow Samsung users in your contacts to share with your device. • Anyone nearby: Allow any nearby devices to share with your device.

  • Page 123: Samsung Dex

    Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor, or to a computer. Accomplish tasks you want done on your smartphone quickly and easily on a large screen using a keyboard and mouse.
  • Page 124 (USB Type-C to HDMI) Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable. To use the USB cable supplied with the device, the computer must have a USB Type-C port.
  • Page 125 When they are connected, the Samsung DeX screen will appear on the computer. Wireless connections You can use Samsung DeX by connecting your smartphone to a TV or a computer wirelessly. On your smartphone, open the notification panel, swipe downwards, and then tap (DeX).
  • Page 126 • You can set the mouse pointer to flow from the external display to the smartphone’s screen. Launch the Settings app, select Samsung DeX → Mouse and trackpad, and then select the Flow pointer to phone screen switch to activate it.
  • Page 127 Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer. You can move files easily between the computer and Samsung DeX by drag and drop, and you can also copy and paste text.
  • Page 128 Copying files On the Samsung DeX screen, click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen. On the computer screen, select a file and drag it to the Samsung DeX screen, the My Files app, or the Gallery app.

  • Page 129: Screen Capture And Screen Record

    Apps and features Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.
  • Page 130 Apps and features Screen record Record the screen while using your device. (Screen recorder) to Open the notification panel, swipe downwards, and then tap activate it. Select a sound setting and tap Start recording. After a countdown, recording will start. •...

  • Page 131: Transferring Data From Your Previous Device (Smart Switch)

    • Limitations apply. Visit www.samsung.com/hk/apps/smart-switch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data.
  • Page 132 Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.

  • Page 133: Settings

    Customise device settings. Launch the Settings app. To search for settings by entering keywords, tap This chapter is a common manual for settings and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of options or...

  • Page 134: Samsung Account

    Settings Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

  • Page 135: Wi-Fi

    Settings • SIM card manager: Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager for more information. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices.
  • Page 136 Settings Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on.

  • Page 137: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.

  • Page 138: Nfc And Contactless Payments (Nfc-Enabled Models)

    Settings NFC and contactless payments (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.

  • Page 139: Data Saver

    Settings To set the default payment app, open the Settings screen and tap Connections → NFC and contactless payments → Contactless payments → Payment, and then select an app. The payment services list may not include all available payment apps. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.

  • Page 140: Mobile Hotspot

    GHz, tap Advanced, and then tap the Hidden network switch to deactivate it. • If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account. More connection settings Customise settings to control other connection features.
  • Page 141 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.

  • Page 142: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...

  • Page 143: Separate App Sound

    Settings • Dolby Atmos for gaming: Experience the Dolby Atmos sound optimised for games while playing games. • Equaliser: Select an option for a specific music genre and enjoy optimised sound. • UHQ upscaler: Enhance the sound resolution of music and videos when using wired earphones.

  • Page 144: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Light / Dark: Activate or deactivate dark mode. • Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place.

  • Page 145: Motion Smoothness

    Settings • Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. • Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. •...

  • Page 146: Wallpaper And Style

    Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase.

  • Page 147: Home Screen

    Settings Home screen Configure settings for the Home screen, such as the screen layout. On the Settings screen, tap Home screen. Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. • Screen lock type: Change the screen lock method. •...

  • Page 148: Smart Lock

    Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. On the Settings screen, tap Lock screen →...

  • Page 149: Biometrics And Security

    • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.

  • Page 150: Samsung Pass

    Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
  • Page 151 Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Apps or Websites and select a website or app from the list.

  • Page 152: Secure Folder

    You can delete your biometric data, sign-in information, and app data registered to Samsung Pass. On the Samsung Pass main screen, tap → Settings → See all devices using Samsung Pass → → Leave Samsung Pass. • Your Samsung account will remain active.
  • Page 153 Settings Setting an auto lock condition for Secure Folder Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder. Select a lock option. To manually lock your Secure Folder, tap → Lock and exit. Moving content to Secure Folder Move content, such as pictures and videos, to Secure Folder.
  • Page 154 Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Manage accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.

  • Page 155: Privacy

    You can also edit the permission settings. • Controls and alerts: Configure settings for app access. • Samsung: Manage personal data related to your Samsung account and change the settings for Customisation Service. • Google: Configure advanced settings for privacy.

  • Page 156: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 157: Google

    Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Restore data, and then select a device you want.
  • Page 158 Settings • Android Auto: Connect your device to a vehicle and control some of your device’s features on the vehicle’s display. • Quick Share: Change the Quick Share settings. Refer to Quick Share for more information. • Labs: Use new features of the device. •...

  • Page 159: Motions And Gestures

    Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • Lift to wake: Set the device to turn on the screen when you pick it up. • Double tap to turn on screen: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off.

  • Page 160: Digital Wellbeing And Parental Controls

    Settings Uninstalling a second app On the Settings screen, tap Advanced features → Dual Messenger. Tap the switch of the app you want to uninstall and tap Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted. Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life.

  • Page 161: Battery And Device Care

    Settings Battery and device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Optimising your device On the Settings screen, tap Battery and device care →...

  • Page 162: Storage

    The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Memory On the Settings screen, tap Battery and device care → Memory.

  • Page 163: General Management

    If the battery remains fully discharged, the time and date is reset. • Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.

  • Page 164: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. Refer to Accessibility more information. On the Settings screen, tap Accessibility. Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update.

  • Page 165: Appendix

    Appendix...

  • Page 166: Accessibility

    Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. To check recommended features and the accessibility features you are using, tap Recommended for you. To disable the features in use, tap Turn off.
  • Page 167 Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by swiping upwards or downwards, then to the right. Then, tap Add label when the TalkBack menus appear. To manage the labels, launch the Settings app and tap Accessibility →...
  • Page 168 Appendix Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly. To activate the rapid key input feature, launch the Settings app and tap Accessibility → TalkBack → Settings → Advanced settings → Typing preference → Hold finger to select key, then lift.
  • Page 169 Appendix Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it.
  • Page 170 Appendix Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the Remove animations switch to activate it. Reducing transparency and blur effects Reduce the transparency and blur effects to make the content on the screen more visible.
  • Page 171 Appendix To magnify only a portion of the screen using the magnifier window, tap . To move the magnifier, drag the edge of the magnifier frame. To explore the screen, drag two fingers across the magnified screen. To adjust zoom ratio, pinch two fingers on the magnified screen or spread them apart. •...
  • Page 172 Appendix Live Caption Set the device to detect speech and automatically generate captions when you play media content, such as videos or podcasts. Launch the Settings app, tap Accessibility → Hearing enhancements → Live Caption, and then tap the Use Live Caption switch to activate it. Caption settings Launch the Settings app, tap Accessibility →...
  • Page 173 Appendix Hearing aid support Set the device to enhance the sound quality to work better with hearing aids. Launch the Settings app, tap Accessibility → Hearing enhancements → Hearing aid support, and then tap the Hearing aid compatibility switch to activate it. Amplify ambient sound Set the device to amplify the sound around you to help you hear better when using an earphone.
  • Page 174 Appendix Adjusting the sound balance Set the device to adjust the sound balance. Launch the Settings app and tap Accessibility → Hearing enhancements. Drag the adjustment bar under Left/right sound balance to the left or right and adjust the sound balance. Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch or by using head...
  • Page 175 Appendix Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps, features, and settings. You can easily control the device by tapping the assistive menus in the icon. Launch the Settings app and tap Accessibility → Interaction and dexterity → Assistant menu.
  • Page 176 Appendix Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps. Launch the Settings app, tap Accessibility → Interaction and dexterity → Assistant menu → Select apps to show contextual menus with, and then tap the switches next to the apps you want to activate.
  • Page 177 Appendix Touch and hold delay Set the recognition time for tapping and holding the screen. Launch the Settings app, tap Accessibility → Interaction and dexterity → Touch and hold delay, and then select an option. Tap duration Set the duration you must touch the screen for the device to recognise it as a tap. Launch the Settings app, tap Accessibility →...
  • Page 178 Appendix Bounce keys Set the device to recognise only the first time you press a key within a set time when you press the same key repeatedly. Launch the Settings app, tap Accessibility → Interaction and dexterity → Bounce keys, tap the switch to activate it, and then set the time.
  • Page 179 Appendix Bixby Vision for accessibility When you activate the Bixby Vision accessibility features, you can use additional Bixby Vision features. Launch the Settings app, tap Accessibility → Advanced settings → Bixby Vision for accessibility, and then tap the switch to activate it. Tap Open Bixby Vision.

  • Page 180: Troubleshooting

    Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 181 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 182 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 183 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 184 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the...
  • Page 185 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 186 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

This manual is also suitable for:

Sm-n9810

Table of Contents