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Summary of Contents for HP 17-x074nd

  • Page 1 User Guide...
  • Page 2 Intel, Celeron, and Pentium are trademarks of bound by the terms of the HP End User License Not all features are available in all editions or Intel Corporation in the U.S. and other Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5 Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor.
  • Page 6 Processor configuration setting (select products only)
  • Page 7: Table Of Contents

    Airplane mode key ......................16 Operating system controls ..................... 16 Connecting to a WLAN ........................17 Using HP Mobile Broadband (select products only) ................17 Using GPS (select products only) ...................... 18 Using Bluetooth wireless devices (select products only) ..............18 Connecting Bluetooth devices ..................
  • Page 8 Using audio ................................20 Connecting speakers ......................... 20 Connecting headphones ........................21 Connecting a microphone ......................... 21 Connecting headsets ......................... 21 Using sound settings ......................... 21 Using video ................................22 Connecting video devices using an HDMI cable (select products only) ..........22 Setting up HDMI audio ....................
  • Page 9 Starting Setup Utility (BIOS) ..........................45 Updating Setup Utility (BIOS) ..........................45 Determining the BIOS version ......................45 Downloading a BIOS update ......................46 10 Using HP PC Hardware Diagnostics (UEFI) ..................... 47 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............47...
  • Page 10 Recovering using HP Recovery Manager ................... 51 What you need to know before you get started ............. 51 Using the HP Recovery partition (select products only) ..........52 Using HP Recovery media to recover ................52 Changing the computer boot order ................53 Removing the HP Recovery partition (select products only) .........
  • Page 11: Starting Right

    The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the desktop. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features.
  • Page 12: More Hp Resources

    To access this guide: Guidelines for posture and work habits that increase your comfort ● and decrease your risk of injury Select the Start button, select All apps, select HP ▲ Help and Support, and then select HP Electrical and mechanical safety information ●...
  • Page 13 *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.
  • Page 14: Getting To Know Your Computer

    Getting to know your computer Locating hardware To find out what hardware is installed on your computer: Type device manager in the taskbar search box, and then select the Device Manager app. ▲ A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only).
  • Page 15: Right Side

    ● power-saving state that uses the least amount of power. Drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard ● drive. NOTE: For information about HP 3D DriveGuard, see...
  • Page 16: Left Side

    Left side Component Description Power connector Connects an AC adapter. AC adapter and battery light White: The AC adapter is connected and the battery is fully ● charged. Blinking white: The AC adapter is disconnected and the ● battery has reached a low battery level. Amber: The AC adapter is connected and the battery is ●...
  • Page 17 For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select All apps, select HP Help and ▲ Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 18: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. ▲ Chapter 2 Getting to know your computer...
  • Page 19: Top

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using TouchPad and touch screen gestures on page Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.
  • Page 20: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light Amber: Computer sound is off. ● Off: Computer sound is on. ● Chapter 2 Getting to know your computer...
  • Page 21: Button

    Button Component Description Power button When the computer is off, press the button to turn on the ● computer. When the computer is on, press the button briefly to initiate ● Sleep. When the computer is in the Sleep state, press the button ●...
  • Page 22: Keys

    Keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with the key, action keys, or the spacebar. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.
  • Page 23 Icon Description Increases the screen brightness incrementally as long as you hold down the key. Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor.
  • Page 24: Bottom

    Bottom Component Description Battery lock Locks the battery in the battery bay. Battery bay Holds the battery. Battery release latch Releases the battery. Speakers Produce sound. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
  • Page 25 Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component Serial number Product number Warranty period Model number (select products only) Component Model name (select products only) Product number Serial number Warranty period...
  • Page 26: Connecting To A Network

    In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point. HP Mobile Broadband Module—Gives you wireless connectivity over a wireless wide area network ●...
  • Page 27: Connecting To A Wlan

    Wi-Fi hotspots. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service. The number may be printed on a label located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the display.
  • Page 28: Using Gps (Select Products Only)

    Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it may be included with the HP Mobile Broadband documents provided with your computer, or the mobile network operator may provide it separately from the computer.
  • Page 29: Connecting To A Wired Network-Lan (Select Products Only)

    Connecting to a wired network—LAN (select products only) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable and a network jack or an optional docking device or expansion port, if there is no RJ-45 jack on the computer.
  • Page 30: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, TV, speakers, or headphones.
  • Page 31: Connecting Headphones

    For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document: Select the Start button, select All apps, select HP Help and Support, and then select HP ▲ Documentation. You can connect wired headphones to the audio-out (headphone)/audio-in (microphone) combo jack on your computer.
  • Page 32: Using Video

    Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Connecting video devices using an HDMI cable (select products only) NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately.
  • Page 33: Setting Up Hdmi Audio

    NOTE: For best results, especially if you choose the "Extend" option, increase the screen resolution of the external device, as follows. Type control panel in the taskbar search box, select Control Panel, select Appearance and Personalization. Under Display, select Adjust resolution. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio.
  • Page 34: Navigating The Screen

    Navigating the screen You can navigate the computer screen in the following ways: Use touch gestures directly on the computer screen (select products only) ● Use touch gestures on the TouchPad ● Use keyboard and optional mouse (mouse purchased separately) ●...
  • Page 35: Two-Finger Scroll (Touchpad Only)

    Two-finger scroll (TouchPad only) Use the two-finger scroll to move up, down, or sideways on a page or image. Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. ● Two-finger tap (TouchPad only) Use the two-finger tap to open the menu for an object on the screen.
  • Page 36: Three-Finger Swipe (Touchpad Only)

    Three-finger swipe (TouchPad only) Use the three-finger swipe to view open windows and to switch between open windows and the desktop. Swipe 3 fingers away from you to see all open windows. ● Swipe 3 fingers toward you to show the desktop. ●...
  • Page 37: Using The Integrated Numeric Keypad

    NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section. Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad.
  • Page 38: Managing Power

    Several well-known vulnerabilities exist when a computer is in the Sleep state. To prevent an unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the computer will be out of your physical possession.
  • Page 39: Setting Password Protection On Wakeup (Exiting Sleep Or Hibernation)

    Type power options in the taskbar search box, and then select Power Options. ‒ or – Right-click the Power meter icon , and then select Power Options. In the left pane, select Choose what the power button does. Select Change Settings that are currently unavailable, and then, in the When I press the power button area, select Hibernate.
  • Page 40: Running On Battery Power

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information.
  • Page 41 Turn the computer upside down on a flat surface with the battery facing toward you. Slide the battery lock latch (1) to unlock the battery, and then slide the battery release latch (2) to release the battery. NOTE: The battery release latch automatically returns to its original position. Remove the battery (3) from the computer.
  • Page 42: Finding Battery Information

    ‒ or – Click the question mark icon in the taskbar. Select My PC, select the Diagnostics and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery: HP Battery Check ●...
  • Page 43: Identifying Low Battery Levels

    AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP ● Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation Replace a discharged user-replaceable battery (select products only) with a charged battery, or connect the AC adapter to the computer and to external power.
  • Page 44: Disposing Of A User-Replaceable Battery

    See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this document: Select the Start button, select All apps, select HP Help and Support, and then select HP ▲ Documentation.
  • Page 45: Troubleshooting Power Problems

    Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: The computer does not turn on. ● The display does not turn on. ● The power lights do not turn on. ●...
  • Page 46 Disconnect the computer from external power. ● On products with a user-replaceable battery, remove the battery. ● Chapter 6 Managing power...
  • Page 47: Maintaining Your Computer

    ● You move the computer with the display closed while the computer is running on battery power. ● A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Only internal hard drives are protected by HP 3D DriveGuard.
  • Page 48: Identifying Hp 3D Driveguard Status

    Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software.
  • Page 49: Cleaning The Display

    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface.
  • Page 50 If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when ● you are allowed to use your computer. In-flight computer use is at the discretion of the airline. If you are shipping the computer or a drive, use suitable protective packaging and label the package ●...
  • Page 51: Securing Your Computer And Information

    Additional passwords can be set in Windows or in HP Setup Utility (BIOS), which is preinstalled on your computer. You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature.
  • Page 52: Setting Setup Utility (Bios) Passwords

    Setting Setup Utility (BIOS) passwords Password Function Administrator password Must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot ● access Setup Utility (BIOS). Power-on password Must be entered each time you turn on or restart the ●...
  • Page 53: Using Antivirus Software

    Any data that does not meet those criteria is blocked. Installing software updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance.
  • Page 54: Using Hp Touchpoint Manager (Select Products Only)

    Using HP Touchpoint Manager (select products only) HP Touchpoint Manager is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you to reduce time spent solving end-user device and security issues.
  • Page 55: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. HP Support Assistant ● Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.
  • Page 56: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.
  • Page 57: Using Hp Pc Hardware Diagnostics (Uefi)

    10 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 58 Use the categories listed to find your product. – or – Click Find Now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.
  • Page 59: 11 Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...
  • Page 60: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.
  • Page 61: Restore And Recovery

    Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.
  • Page 62: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.
  • Page 63: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.
  • Page 64: Removing The Hp Recovery Partition (Select Products Only)

    Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery partition.
  • Page 65: 12 Specifications

    AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform.
  • Page 66: 13 Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 67: 14 Accessibility

    14 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
  • Page 68: Index

    22, 23 audio-out (headphone)/audio-in bottom 14 HP 3D DriveGuard 37 (microphone) jack, identifying 6 display 8 HP Apps Store, visiting 1 left side 6 HP Mobile Broadband right side 5 activating 17 backing up software and top 9 IMEI number 17...
  • Page 69 51 USB flash drive 52 jacks Miracast 23 using HP Recovery media 50 audio-out (headphone)/audio-in mobile broadband recovery media (microphone) 6 activating 17 creating 49 network 6 IMEI number 17 creating using HP Recovery RJ-45 (network) 6...
  • Page 70 tap TouchPad and touch screen webcam gesture 24 identifying 8 temperature 33 using 20 testing an AC adapter 35 webcam light, identifying 8 three-finger swipe TouchPad Windows gesture 26 system restore point 49, 50 touch screen gestures Windows Hello one-finger slide 26 using 42 TouchPad Windows key, identifying 12...

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