HIKVISION DS-2CD2722FWD-IS Quick Start Manual

HIKVISION DS-2CD2722FWD-IS Quick Start Manual

Network dome camera

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Network Dome Camera
Quick Start Guide
U D04291B
1

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Summary of Contents for HIKVISION DS-2CD2722FWD-IS

  • Page 1 Network Dome Camera Quick Start Guide U D04291B...
  • Page 2 Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision.
  • Page 3 LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS.
  • Page 4 Network Dome Camera·Quick Start Guide IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 5 Network Dome Camera·Quick Start Guide This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 6 Network Dome Camera·Quick Start Guide Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected.
  • Page 7 Network Dome Camera·Quick Start Guide according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Please make sure that the plug is firmly connected to the power socket.
  • Page 8 Network Dome Camera·Quick Start Guide ● Do not place the camera in extremely hot, cold (the operating temperature shall be-30°C to +60°C, or -40°C to +60°C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation.
  • Page 9: Table Of Contents

    Network Dome Camera·Quick Start Guide Table of Contents 1 Appearance Description ............... 11 1.1 Type I Camera ............... 11 1.1.1 Overview ............11 1.1.2 Cable Description ..........13 1.2 Type II Camera .............. 14 1.2.1 Overview ............15 1.2.2 Cable Description ..........16 2 Installation ..................
  • Page 10 Network Dome Camera·Quick Start Guide 4 Accessing via Web Browser ............51 5 Operating via Hik-Connect App ............ 53 5.1 Enable Hik-Connect Service on Camera ......53 Enable Hik-Connect Service via SADP Software .. 53 Enable Hik-Connect Service via Web Browser ..54 5.2 Hik-Connect Setup ............
  • Page 11: Appearance Description

    Network Dome Camera·Quick Start Guide 1 Appearance Description This series of cameras has two appearance types. 1.1 Type I Camera Type I camera has different models. Some models have the lens that zoom and focus levels must be manually adjusted via zoom/focus lever and some models have a motor-driven lens that zoom and focus adjustment can be completed via web browser or client software.
  • Page 12 Network Dome Camera·Quick Start Guide Figure 1-2 Overview of Type I Camera (2) Table 1-1 Overview of Type I Camera Description Bubble Black Liner Lens Mounting Base Reset Auxiliary Video Output Serial Port Memory Card Slot...
  • Page 13: Cable Description

    Network Dome Camera·Quick Start Guide 1.1.2 Cable Description Cable description of the Type I network dome camera is shown below. Note: Cables vary according to different models as the figures below. Figure 1-3 Cable Description of Type I Camera (1) Figure 1-4 Cable Description of Type I Camera (2)
  • Page 14: Type Ii Camera

    Network Dome Camera·Quick Start Guide Table 1-2 Cable Description Description Network Interface Power Supply Interface Audio/Alarm Interface Audio Input and Output Interface Video Output Interface Alarm Input and Output Interface Notes:  Power on the camera when pressing the RESET button, and press button for another 10 seconds to restore the default settings, including the user name, password, IP address, port No., etc.
  • Page 15: Overview

    Network Dome Camera·Quick Start Guide 1.2.1 Overview The overview of the Type II network dome camera is shown below. Overview of Type II Camera (1) Overview of Type II Camera (2)
  • Page 16: Cable Description

    Network Dome Camera·Quick Start Guide Overview of Type II Camera Description Bubble Black Liner Lens Reset Memory Card Slot 1.2.2 Cable Description Cable description of the Type II network dome camera is shown below. Note: Cables vary according to different models as the figures below. Figure 1-7 Cable Description of Type II Camera (1)
  • Page 17 Network Dome Camera·Quick Start Guide Figure 1-8 Cable Description of Type II Camera (2) Table 1-4 Cable Description Description Power Supply Interface Network Interface Video Output Interface Note:  Power on the camera when pressing the REST button, and press button for another 10 seconds to restore the default settings, including the user name, password, IP address, port No., etc...
  • Page 18: Installation

    Network Dome Camera·Quick Start Guide 2 Installation Before you start: ● Make sure the device in the package is in good condition and all the assembly parts are included. ● The standard power supply is 12V DC or PoE (802.3af). Make sure your power supply matches with your camera.
  • Page 19: Preparation

    Network Dome Camera·Quick Start Guide Preparation Purpose: Before mounting, you have to disassemble the camera and install the memory card first. 2.1.1 Disassembling Steps: 1. Loosen the three screws on the edge of the bubble with the screw driver. 2. Lift and put aside the bubble. 3.
  • Page 20: Memory Card Installation

    Network Dome Camera·Quick Start Guide Black Liner Bubble Screws Remove the Bubble and Black Liner (Type II Camera) 2.1.2 Memory Card Installation Steps: 1. Rotate the camera body to completely expose the memory card slot. 2. Insert the memory card into the memory card slot, and push to get it mounted.
  • Page 21 Network Dome Camera·Quick Start Guide Install the Memory Card (Type I Camera) Install the Memory Card (Type II Camera) 3. (Optional) To unmount the memory card, push to eject it.
  • Page 22: Mounting

    Network Dome Camera·Quick Start Guide Mounting Installation of type I camera, and type II camera are similar. We take type I camera as an example in this manual. 2.2.1 Ceiling Mounting Steps: 1. Attach the drill template (supplied) to the place where you want to fix the camera.
  • Page 23 Network Dome Camera·Quick Start Guide The Drill Template (Type II Camera) Notes: ● The drill template varies according to the different camera models as the figures below. Please refer to the actual device. ● If you want to route the cables inside the ceiling, drill a cable hole in the ceiling according to the drill template.
  • Page 24 Network Dome Camera·Quick Start Guide Back Box Screws Secure the Camera 4. Adjust the surveillance angle, zoom and focus level. Refer to the Chapter 2.3 Image and Focus Adjusting for detailed information. 5. Install the inner black liner back to the camera. 6.
  • Page 25 Network Dome Camera·Quick Start Guide Conduit Installation on the Side If you want to route the cables from side of the camera, you need to install a conduit for cable routing. Steps: 1. Rotate the water-proof plug counterclockwise to remove it from the camera.
  • Page 26: In-Ceiling Mounting

    Network Dome Camera·Quick Start Guide Note: For wall mounting, position the side outlet directly downward for waterproofing. Side Outlet Direction 2.2.2 In-ceiling Mounting Before you start: In-ceiling mounting bracket is not included in package. If you choose this mounting type, you have to prepare a bracket first. The in-ceiling mounting bracket shown in below is only for demonstration.
  • Page 27 Network Dome Camera·Quick Start Guide Cut a Hole for In-ceiling Mounting 2. Align No.1 screw holes with the corresponding screw holes on the bracket, and secure the mounting base to the bracket with screws. Install Mounting Base 3. Align the screw holes for camera fixing, and secure the camera to the mounting base.
  • Page 28 Network Dome Camera·Quick Start Guide In-ceiling Mounting Mounting Base Bracket Camera Screw Holes for Camera Fixing Install the Camera to the Mounting Base 4. Place the bracket and camera to the hole in ceiling, and screw the toggle bolt clockwise to fix the bracket in ceiling.
  • Page 29 Network Dome Camera·Quick Start Guide Fix the Bracket in Ceiling 5. Adjust the surveillance angle, and refer to Chapter 2.3 Image and Focus Adjusting for details. 6. Install the black liner and the bubble back to the camera. Install the Black Liner and the Bubble...
  • Page 30: Mounting With Wall Mounting Bracket

    Network Dome Camera·Quick Start Guide 7. Install the rim to the bracket. Install the Rim 2.2.3 Mounting with Wall Mounting Bracket Before you start: Wall mounting bracket is not included in package. If you choose this mounting type, you have to prepare a bracket first. The wall mounting bracket shown below is only for demonstration.
  • Page 31 Network Dome Camera·Quick Start Guide Steps: 1. Route the cables, install the wall mounting bracket, and secure the cap on the bracket. Wall Mounting Bracket Install Wall Mounting Bracket 2. Align the screw holes of the mounting base with the corresponding screw holes of the cap.
  • Page 32 Network Dome Camera·Quick Start Guide 4. Align the camera with the mounting base, and secure the camera with screws. Secure the Camera 5. Connect the video output connector to the monitor. Connect the power connector to the power supply. 6. Adjust the image and focus. Refer to the Chapter 2.3Image and Focus Adjusting for more detailed information.
  • Page 33: Mounting With Pendant Mounting Bracket

    Network Dome Camera·Quick Start Guide Secure Black Liner and Bubble 2.2.4 Mounting with Pendant Mounting Bracket Before you start: Pendant mounting bracket is not included in package. If you choose this mounting type, you have to prepare a bracket first. The pendant mounting bracket shown below is only for demonstration.
  • Page 34 Network Dome Camera·Quick Start Guide Size of the Mounting Base Steps: 1. Route the cables and Install the pendant mounting bracket. Secure the cap on the bracket. Pendant Mounting Bracket Install the Pendant Mounting Bracket 2. Align the screw holes of the mounting base with the corresponding screw holes of the cap.
  • Page 35 Network Dome Camera·Quick Start Guide Install the Mounting Base 4. Align the camera with the mounting base, and secure the camera with screws. Secure the Camera 5. Adjust the image and focus. Refer to the Chapter 2.3 Image and Focus Adjusting for more detailed information.
  • Page 36: Mounting With Junction Box

    Network Dome Camera·Quick Start Guide 6. Install the inner black liner back to the camera. 7. Secure the bubble to the camera with screws. Secure Black Liner and Bubble 2.2.5 Mounting with Junction box Steps: 1. Install the junction box in the ceiling or the wall. 2.
  • Page 37 Network Dome Camera·Quick Start Guide Install the Mounting Base 3. Route the cables through the hole in the center of the mounting base. 4. Align the camera with the mounting base. And secure the camera with screws. Secure Camera 5. Adjust the image and focus. Refer to the Chapter 2.3 Image and Focus Adjusting for more detailed information.
  • Page 38: Image And Focus Adjusting

    Network Dome Camera·Quick Start Guide Secure the Black Liner and Bubble 2.3 Image and Focus Adjusting Before you start: Connect the camera to a monitor with supplied auxiliary video output cable, and power on the camera. Connect Camera to a Monitor...
  • Page 39: 3-Axis Adjustment

    Network Dome Camera·Quick Start Guide Note: For certain camera models, the auxiliary video cable is not included in the package. Instead, you can connect the video out interface of the camera to a monitor for image and focus adjustment. Video Out Interface of the Camera 2.3.1 3-Axis Adjustment Steps: 1.
  • Page 40 Network Dome Camera·Quick Start Guide 3-axis Adjustment (Type I Camera) 3-axis Adjustment (Type II Camera)
  • Page 41: Zoom And Focus Adjustment

    Network Dome Camera·Quick Start Guide 2.3.2 Zoom and Focus Adjustment. Manually Adjustment: Some camera models of this series have the lens that zoom and focus levels must be manually adjusted via zoom/focus lever and you can use zoom lever and focus lever to adjust the lens. Steps: 1.
  • Page 42 Network Dome Camera·Quick Start Guide Zoom/Focus Lever (Type II Camera) 3. Tighten the zoom lever. 4. Loosen the focus lever and move the lever between F (Far) and N (Near) to obtain the optimum focus. 5. Tighten the focus lever. Motor-driven Lens: Some camera models of this series are equipped with a motor-driven lens.
  • Page 43 Network Dome Camera·Quick Start Guide Zoom and Focus Adjustment via Web Browser...
  • Page 44: Setting The Network Camera Over The Lan

    Network Dome Camera·Quick Start Guide 3 Setting the Network Camera over the Note: You shall acknowledge that the use of the product with Internet access might be under network security risks. For avoidance of any network attacks and information leakage, please strengthen your own protection.
  • Page 45: Activating The Camera

    Network Dome Camera·Quick Start Guide Activating the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. Activation via Web Browser, Activation via SADP, and Activation via Client Software are all supported. We will take activation via SADP software and Activation via Web Browser as examples to introduce the camera activation.
  • Page 46: Activation Via Sadp Software

    Network Dome Camera·Quick Start Guide Activation Interface(Web) 3. Create a password and input the password into the password field. STRONG PASSWORD RECOMMENDED– We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 47 Network Dome Camera·Quick Start Guide Get the SADP software from the supplied disk or the official website, and install the SADP according to the prompts. Follow the steps to activate the camera. Steps: 1. Run the SADP software to search the online devices. 2.
  • Page 48: Modifying The Ip Address

    Network Dome Camera·Quick Start Guide STRONG PASSWORD RECOMMENDED– We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 49 Network Dome Camera·Quick Start Guide Steps: 1. Run the SADP software. 2. Select an active device. 3. Change the device IP address to the same subnet with your computer by either modifying the IP address manually or checking the checkbox of Enable DHCP. Modify the IP Address...
  • Page 50 Network Dome Camera·Quick Start Guide Note: You can enable the Hik-Connect service for the device during activation. Refer to Chapter 5.1 for detailed information. 4. Input the admin password and click Modify to activate your IP address modification. The batch IP address modification is supported by the SADP. Refer to the user manual of SADP for details.
  • Page 51: Accessing Via Web Browser

    Network Dome Camera·Quick Start Guide 4 Accessing via Web Browser System Requirement: Operating System: Microsoft Windows XP SP1 and above version CPU: 2.0 GHz or higher RAM: 1G or higher Display: 1024×768 resolution or higher Web Browser: Internet Explorer 8.0 and above version, Apple Safari 5.0.2 and above version, Mozilla Firefox 5.0 and above version and Google Chrome 18 and above version Steps:...
  • Page 52 Network Dome Camera·Quick Start Guide 4. Click Login. Login Interface 5. Install the plug-in before viewing the live video and managing the camera. Follow the installation prompts to install the plug-in. Note: You may have to close the web browser to finish the installation of the plug-in.
  • Page 53: Operating Via Hik-Connect App

    Network Dome Camera·Quick Start Guide 5 Operating via Hik-Connect App Purpose: Hik-Connect is an application for mobile devices. With the App, you can view live image of the camera, receive alarm notification and so Note: Hik-Connect service is not supported by certain camera models. Enable Hik-Connect Service on Camera Purpose: Hik-Connect service should be enabled on your camera before using...
  • Page 54: Enable Hik-Connect Service Via Web Browser

    Network Dome Camera·Quick Start Guide Verification Code Setting (SADP) Note: The verification code is required when you add the camera to Hik-Connect app. 3. Click and read "Terms of Service" and "Privacy Policy". 4. Confirm the settings. Enable Hik-Connect Service via Web Browser Before you start: You need to activate the camera before enabling the service.
  • Page 55 Network Dome Camera·Quick Start Guide Steps: 1. Access the camera via web browser. Refer to Chapter 4. 2. Enter platform access configuration interface: Configuration > Network > Advanced Settings > Platform Access Platform Access Configuration (Web) 3. Select Platform Access Mode as Hik-Connect. 4.
  • Page 56: Hik-Connect Setup

    Network Dome Camera·Quick Start Guide Hik-Connect Setup Steps: 1. Download and install the Hik-Connect app by searching “Hik-Connect” in App Store or Google Play 2. Launch the app and register for a Hik-Connect user account. 3. Log in Hik-Connect app after registration. Adding Camera to Hik-Connect Before you start: You need to enable the Hik-Connect service on camera before...
  • Page 57 Network Dome Camera·Quick Start Guide You can find the QR code on the camera or on the cover of the Quick Start Guide of the camera in the package. Figure 5-4 Scan QR Code Note: If the QR code is missing or too blur to be recognized, you can also add the camera by tapping the icon and inputting the camera's serial number.
  • Page 58: Initializing The Memory Card

    Network Dome Camera·Quick Start Guide 5.4 Initializing the Memory Card Steps: Check the memory card status by tapping on the Storage Status in the Device Settings interface. If the memory card status displays as Uninitialized, tap to initialize it. The status will then change to Normal. You can then start recording any event triggered video in the camera such as motion detection.
  • Page 59 Network Dome Camera·Quick Start Guide...

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