Related Manuals for HP P22va G4
Summary of Contents for HP P22va G4
- Page 1 Maintenance and Service Guide P22va G4/V22v model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ................................1 Important safety information ..........................1 Important service information and precautions ....................1 RoHS (2002/95/EC) requirements .......................... 2 General descriptions .............................. 2 Firmware updates ..............................2 Before returning the repaired product to the customer ..................2 2 Monitor features ................................ -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to find your product. Then select Manuals. -
Page 7: Front Components
Front components To identify the components on the front of the monitor, use this illustration and table. Table 1-1 Front components and their descriptions Component Description Menu button Press to open the OSD menu and select a menu item from the OSD. When the OSD menu is open, press the buttons to navigate through the menu. -
Page 8: Rear And Side Components
Rear and side components To identify the components on the rear of the monitor, use this illustration and table. Table 1-2 Rear and side components and their descriptions Component Description Power connector Connects the power cord. Stand release button Releases the stand from the monitor. HDMI port (select products Connects the HDMI cable to a source device such as a computer or only) -
Page 9: Locating The Serial Number And Product Number
The Barcode label (1) and Spec label (2) are located on the rear of the monitor. The serial number and product number are located on a Safety label. You may need these numbers when contacting HP about the monitor model. - Page 10 Barcode label for V22v (For worldwide models -except India) Barcode label for V22v (For India) Spec label for V22v (For worldwide models -including India)
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Page 11: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Table 3-1: Monitor major components and their descriptions Item Description # CVR_FC_ABS_JACK_BLACK_21.45_OTS # Lens # OSD Key #OSD key BD #21.5 LCM # Safety mylar # Grounding screw_P22va G4 # PCB screw_ # Power BD # Interface BD... -
Page 12: How To Order Parts
You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions. -
Page 13: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 14 2) Remove Rear Cover From Display Head.
- Page 15 3) Remove acetate tape and AL tape, then disconnect panel lamp cable and OSD key cable. 4) Remove 2pcs screws from bracket and then disconnect LVDS cable. 5) Remove the bracket and panel module away from front bezel. 6) Remove 2pcs screws for releasing the VGA connector.
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Page 16: Power Board
Before removing the power board, follow these steps: Prepare the monitor for disassembly. See Preparation for disassembly on page 10. ▲ Remove the power board: 1) The HP P22VA G4&V22V power board connector position is as follows: CN802 Wistron P/N: 021.60237.0106... -
Page 17: Connector Repair
2) Locate the part number location on the board. 3) Pin solder with soldering iron and absorber. CN802 4) Lift the connector up and away from the PCB. CN802 Connector repair This procedure includes VGA and HDMI connectors. The connectors are on the main board (board part number 7ZB.06801.0011). The connector identifiers are as follows: Connector Location... -
Page 18: Vga Connector Crt1
Before repairing connectors, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 10. VGA connector CRT1 Repair the VGA connector: 1) Use a hot air gun to melt the solder on the pins. Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once everything is molten to move VGA connector out of the through holes. -
Page 19: Function Test
2) Use a hot air gun to melt the solder on the pins. 3) Lift the HDMI connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. Function test After repair, be sure to confirm that all functions are working. -
Page 20: Support And Troubleshooting
Support and troubleshooting The following table lists possible problems, the possible cause or each problem, and the recommended solutions. Table 4-2 Solving common problems Problem Possible cause Solution Screen is blank or Power cord is disconnected. Connect the power cord. video is flashing. - Page 21 Press and hold the Power “Power Button The monitor's Power Button Lockout feature is Lockout” is enabled. button for 10 seconds to displayed disable the power button lock function. FreeSync is Variable refresh rate (VRR) might be disabled in the Enable VRR in your graphics enabled in graphics card software.
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Page 22: Index
Index components RC removal, 10 front, 4 rear components, 5 rear, 5 removal connector repair, 14 power board, 13 features, 3 RC, 10 firmware updates, 2 removal and replacement procedures, 10 front components, 4 returning to customer, 2 function test, 16 RoHS (2002/95/EC) requirements, 2 how to order parts, 9 safety information, 1...